ict2010 session http://ec.europa.eu/information_society/events/cf/ict2010/item-display.cfm?id=2878

1. BETTER LIFE, BETTER CITY
sharing inspiration
Finland, the living laboratory
of the aging societies
http://www.newsweek.com/feature/2010/the-world-s-best-countries.html
The European Network of Living Labs
ENoLL is the international federation of benchmarked Living Labs in Europe and worldwide. Founded in November 2006
under the auspices of the Finnish European Presidency, the network has grown in ‘waves’ up to this day.

2. Laurea with multiple Centre of Excellence awards
in the Helsinki Metropolitan Area
My heart resonates for
creativity and for the magic of
the Virtuous Innovation Circle
Dr. Tuija Hirvikoski, director
PhD (Industrial Management)
MSc (Public Administration)
MSc (Physical Education)
Laurea Living Labs network &
Council/steering groups
- the European Network of Living Labs (ENOLL; Belgium)
- The Sendai-Finland wellbeing centre (Japan)
- The Helsinki IT Association (HITA, Finland)
- The Helsinki Living Labs, (Finland)
- The Ambient Assisted Living, E2C project (Denmark)

3. European Network of Living Labs (ENoLL)
(212)
1st Wave – 19
2nd Wave – 32
3rd Wave – 68
4th Wave – 93
Acknowledgements: Alvaro.Oliveira@alfamicro.pt
3

4. The EU Presidencies and ENoLL
1st Wave 2nd Wave 3rd Wave 4th Wave 5th Wave
Autumn Autumn Autumn Autumn Autumn
2006 2007 2008 2009 2010
French Presidency, Spanish Hungarian Presidency,
Autumn 2008 Presidency, Autumn 2011
Autumn 2010
Finish Presidency, Portuguese Slovenian Presidency, Sweeden Presidency, Belgium
Autumn 2006 Presidency, Spring 2008 Spring 2009 Presidency,
Autumn 2007 Spring 2010
Acknowledgements: Alvaro.Oliveira@alfamicro.pt
4

5. ENoLL as leading force of user-driven open
innovation policies
- Dynamic, multi-layer innovation ecosystem
Reference network for the LL community
•Principles of trust, transparency…
•Ability to effectively respond to member needs and concerns
•Coordination and exploiration of synergies

6. 6

7. Recognized
impact
(new services
& products
& social &
societal
innovation)
in each
domain

8. ENOLL WG action & priorities
• address domain needs!
• WG coordinate
– Catalyse joint targeting of certain (co-)
opportunities
– Coordinate refinement and reuse of domain
assets/offers
– Strengthen services from domains towards LL’s
and LL stakeholders
– Support domains public information (ENoLL-
relation & coherence)
– Web-support for all above

9. Kanter (1988) Innovation is most likely in
organizations that
(a) have integrative structures,
(b) emphasize diversity,
(c) have multiple structural linkages inside and outside
the organization,
(d) have intersecting territories,
(e) have collective pride and faith in people’s talent, and
(f) emphasize collaboration and teamwork.

10. innovation and businessEnabled Innovation
Systemic Innovation extended in Networks of PPCP Environments
ECOSYSTEM of and for
Enabling Institutional Infrastructure
•people Enabled Social Innovation
•cities, regions and public
organisationsby users European Network
Pan European
Systemic Innovation
validated
Network of LL of Living Labs
•SMEs and MNEs in environements
of PPCP
•universities and universities
Enabling Technological Innovation
of applied sciences
12.1.2010 •intermediating organisations
©Veli-Pekka Niitamo
Enabling Technology Platforms
Hirvikoski & Diz @ NTU INSIGHT 10

11. Average growth of turnover in Danish firms, 2005-2007
(Source: Fora & Statistics Denmark, 2010)

12. (Source on case studies: Gemic 2010, forthcoming)
HELSINKI
MIKKELI
Transformation
NOKIA
of industry &
society
KONE
RAUTARUUKKI New competitive
advantages
TAPIOLA
WÄRTSILÄ Rethinking
the value creation
opportunities to users
User-
driven
innovation
Acknowledgements: Petri lehto, Ministry of Employment and the Economy Innovation
department (www.TEM.fi/INNO)

13. “Sometimes, chaos, tension, contradictory goals
and paradoxes can help the intellectual mind to
keep on ones toes, and, thus,
to force innovations that might shatter the
conventional wisdom.”
Diversity nurtures innovation

14. Type of, radicalness of and maturity of
innovation, e.g.
TH2009

15. Diversity (cross-border and
international collaboration)
nurtures innovation
- examples

16. swimsuit/bikini burkha
=>
a product and a social
innovation
based on diversity
by and for women
Acknowledgments
Frans Johansson

17. an innovation
to make the
water life safer and
easier
Ac
Fr

18. => Burqini
Ms Aheda Zanetti launched the full-length
burqini in Australia in 2003 to allow
Muslim women to swim and compete in
sport without having to expose their
bodies.
Acknowledgments
Frans Johansson

19. THE VIRTUOUS INNOVATION CIRCLE (VIC) BASED ON
the reconciliation of the
many controversial realities
at the same time
Tuija Hirvikoski@VirtuousInnovationCircle 19

20. enriching interaction and
meaningful storyline!

21. Virtuous Innovation Circle
VIC with incremental and radical innovation
(consequence)
Elements:
•Conditions
•Structural context
Generation of Resistance of
•Process tangible and pressures,
Tolerance of
intangible
•Consequence energy inconveniences
and frustration
Complementary Visionary and
interaction, Holistic
integration of approach
ideas and
Reconciliation of many
knowledge
controversial realities
at the same time
(process)
Innovation as a comprehensive, complex,
paradoxical and controversial phenomenon
(condition)
©2009 T.H.Hirvikoski
Immanence of Individual
(condition)
Cohesion and tension in self-organising and self-productive systems
(structural context)

22. Internationalisation stands for diversity and it drives innovation
... the world is flat due to the highly developed telecommunication
infrastructure
Internationalisation provides access to human capital, resources etc...

23. WHAT IF?
...in the future the healthcare systems will integrate the best parts of
Asian and European knowledge and the concepts of good life
international co-creation by Laurea Living Labs

24. we believe it is possible to create a holistic healthcare ecosystem in which
diverse healthcare service end users, different healthcare service companies,
research and development institutions, and the governmental healthcare agencies
across different countries will gather together to generate both incremental and
radical systemic solutions to fulfill future global healthcare
needs, involving the Social and physical health promotion, disease
prevention, cure and rehabilitation

26. Liveliness Promotion for health
and wellbeing NORDIC WALKING IN JAPAN; JAPAN-
FINLAND JOINT PROJECT by Takayuki Kawamura, TFU Proactive Health and
Wellbeing Center
Innovation travels and
evolves.. e.g. from Finland
to Japan and from Japan to
Finland and then back to
Japan
moreover... Nordic Walking Dance...

27. Japanese Clinical Art >
Finnish EncounterArt
Laurea imported the Japanese rehabilitative art method
called Clinical Art (CA) to Finland in 2006 and created its
Finnish version, Encounter Art, in cooperation with
Tohoku Fukushi University (TFU) and the City of Vantaa.
Encounter Art is a structured group method that uses all
senses and different forms of Visual Art. First three
years in Finland the 19 art groups have operated in
elderly care facilities but the method will be extended
to child protection, special youth care, family work and
disabled clients.
Laurea CaringTV > Liveliness
promotion of the Japanese senior citizens
Sendai-Finland Wellbeing Centre
http://www.caringtv.fi/

28. Ambient Assisted Living Joint Programme (AAL)
• The objective is to enhance the quality of life of older people and strengthen
the industrial base in Europe through the use of ICT. See more:
http://www.aal-europe.eu/
• The focus of the AAL-2 Call (deadline for applications was 4.5.2009)
• older people living at home
• information and communication technologies
• the challenge of preventing loneliness and isolation
amongst elderly people
• empowerment in service development process
28
28

29. International LL Consortium
Express to Connect E2C
• Copenhagen Living Lab, • Subtanz, Denmark
Denmark • Öresund IT-Living Lab, Sweden
• Halmstad University and Living • Halmstad Municipality
lab, Sweden • Heutink, Netherlands
• Waag Society, Netherlands • Verhalentafel BV, Netherlands
• Forum Virium Helsinki, Finland
• Laurea UAS and Living Labs,
Finland
•Total size of the project
29
• 3.256.975 euros
29

30. E2C
E2C develops, test s and deploys a web service,
which stimulate and facilitates personal
storytelling, and enable interest-based
connections and communication among
elderly and thereby empower them and enrich
their life. The E2C focuses on finding a solution
to the very challenging issues:
1. Preventing the internal experience of loneliness
as this is strongly associated with
dissatisfaction with life.
2. Develop a new innovative solution for an
emergent EU market for “preventive social
technology”, consisting of the increasing part
of elderly people age 65+
3. Creating implementation strategies that allow
the solution a place in the service ecology of
elderly care by contributing to a stop in the
predicted rise (up by 4 – 8 % of GDP in 2025) in
costs of health and long term care.
www.express2connect.org
anne.ayvari@Laurea.fi
Ethnographic methods unfolding
the hidden needs

31. Work Packages
1. Insights (User-centric research, M1–M6; Copenhagen Living Lab)
2. Prototyping (Product/service development, M8–M34; Waag Society)
3. Deployment and test (Usability and validation, M10–M36); Halmstad
University)
4. Evaluation of the impacts on loneliness and the cost-effectiveness of the E2C
service concept (Research, M8–M35; Laurea UAS)
5. New business model and commercialisation of the product and service
innovations (Business Development, M8–M31; Öresund IT Living Lab)
6. Project management and coordination (Leadership and administration, M1–
M36; Copenhagen Living Lab)
7. Dissemination (Communication, M2–M36; Forum Virium Helsinki)
31
Acknowledgements www.express2connect.org

32. MULTI-INNOVATION APPROACH
as long as most of the senior citizens keep going with their lives with
less than one thousand Euros per month cities cannot rely only on
expensive technological and service solutions, we need more!

33. Societal innovation (ACSI) Koskela
community

34. Urban planning and quality life
by a Living Lab LOPPUKIRI is a housing community for mid-life and elderly
people in urban surroundings in Helsinki.
Loppukiri
A final spurt
(Arabianranta)

35. New X-ray and Laboratory
© 2009 Seija Paasovaara
services
Advisory Group
- 200 000€ > 10M€
Population of Area Project Group
Municipalities Hyvinkää,
Järvenpää,
Mäntsälä, Nurmijärvi
and Tuusula, Hyvinkää L
L hospital
A
A U
Quality Control
U R
R E
E Cost Accounting A
A Regional Personell for
Laboratory and
Imaging Services Personnel Welfare
Data Processing
and Logistics
Stakeholders empowering each others in the development of a
comprehensive and complex community service innovation
12.1.2010 Hirvikoski & Diz @ NTU INSIGHT 35

36. LivingLabs &
Learning by
developing
®Laurea
International level
innovation
for and with the
International students!

37. Structured self-organising system -
shared leadership like in a flock of geese
“Spontaneous harmony”,
“order without careful
crafting”
“Watch a flock of geese turning and swooping in flight, undeterred by
wind, obstacles and distance. There is no grand vizier goose, no chairman
of the gaggle. They can’t call ahead for a weather report. They can’t
predict what obstacles they will meet. They don’t know which of their
number will expire in flight. Yet their course is true. And they are a flock.”
Hamel ((2002),253) Leading the revolution
37

38. Thank you!
An invitation to ENOLL collaboration!
tuija.hirvikoski@laurea.fi
More about Virtuous Innovation Circle
"A system theoretical approach to the characteristics of a successful future innovation ecosystem”
http://biblioteca.sinbad.ua.pt/Teses/ = (últimas teses e dissertações)
Then choose: “autor” > choose h > 2 (= página 2 de 2) > Hirvikoski, Tuija
"A system theoretical approach to the characteristics of a successful future innovation ecosystem",