With a greater number of people telecommuting to work, it’s becoming more vital to train them to be successful in a virtual work environment. Disconnectedness is easy in the virtual realm, especially when good virtual practices aren’t in place. Companies need to help employees find ways to make “virtual substitutions” so they can accomplish what they normally would in face-to-face interactions. Learn how to develop your company’s virtual presence so that anyone, no matter where in the world they are, feels like a connected and valued employee.
Speakers: Elsa Powel Strong and Sean Kavanagh, The Ariel Group
2. Agenda
• The life of a virtual corporate citizen
• Virtual presence: making connections
• Developing your virtual corporate citizens
3. RAISE YOUR HAND…
• Had projects delayed because of
miscommunication between virtual
team members?
• Had trouble building relationships
with remote colleagues?
• Facilitated a virtual meeting and
wanted more organized participation?
Have your people ever:
• Felt frustrated when their emails go
unnoticed or are misunderstood?
4. The Virtual Work Environment
• In a poll of 379 global organizations,
46% use virtual teams, SHRM (2012)
• Working-at-home arrangements
increased 103% since 2005, Global
Workplace Analytics (2016)
• Leaders spend 40% of their time
writing. Boston Consulting Group
5. Source: RW3 CultureWizard http://www.eremedia.com/tlnt/why-arent-we-training-more-managers-to-manage-virtual-teams/
0% 10% 20% 30% 40% 50% 60% 70% 80%
Generating innovative
ideas
Delivering quality output
Expressing opinions
Making decisions
Managing conflict
39%
47%
29%
27%
17%
47%
48%
64%
69%
73%
14%
5%
7%
4%
10%
Differences Between Virtual and
Face-to-Face Teams
Less challenging
More challenging
No difference
6. VIRTUAL PRESENCE
The ability to authentically connect
with virtual audiences so that they
feel included, engaged and inspired.
17. SELF-KNOWING TIPS
• Prepare to communicate often
and explicitly
• Challenge yourself to
contribute
• Ask a colleague for feedback
18. Kicking Off a Virtual Meeting
• Welcome and introduce everyone
• Share the goal(s) of the meeting
• Share the agenda
• Set expectations for participation
• Check for understanding
• Invite people to check in