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The Project Network
Introduction to TPN Services




                               © The Project Network 2008 – Ver: B1
TPN Overview: Key Facts
    Independent Ltd company founded in 1997
•
    Turnover (2008): €18m (£13m)
•
    Core services:
•
    •   Programme Management
    •   Project Management
    •   Technical Consultancy
    •   Technical Solutions
  80 Employees
•
• Core-skill specific contract staff with TPN Ethos
• UK, Ireland and EMEA presence
• EMEA/Global Project capability & Partner Network
• Actively moving towards being carbon neutral

                                                  © The Project Network 2008 – Ver: B1
Overview: Who are we?
Experienced ‘personality’ focused teams
  • Innovative
  • Pragmatic                         Programme Management


  • Commercially aware
  • Highly qualified
                          Technical                               Project
  • Diverse yet focused   Solutions                             Management



  • Leading edge

                                       Technical Consultancy




                                                               © The Project Network 2008 – Ver: B1
Service Experience: Summary


      Programme Management    Project Management




      Technical Solutions     Technical Consultancy



                                                © The Project Network 2008 – Ver: B1
Service Experience: Project/Programme Management
 Staff Coaching/      Service Offer                   Bid                      Hunt the PC/
                                                                              Server/ Storage
                                                   Management
   Mentoring          Development

                           Acquisition
      Product
                                                                      Discovery Tools
   Development &           planning &        Due Diligence
      Launch               execution

   Conflict           Data Encryption              Pricing Model                  Forecasting
                                                   Development                      Models
 Management              Solutions

      Strategy                                 Contract &
                         Relationship                                      Asset
   Development &                              Procurement
                                                                        Management
                         Management
   Implementation                             Management




                        Change                   PMO Set-up &                Governance
  Supply Chain
                                                                               Setup
                      Management                 Management

                                                                       Mercury
         Image            Communication        Risk
                                                                        Design/
                           Management       Management
      Development                                                   Implementation

                                                                             Service/Help
   Disaster             Managed                       Break/Fix/
                                                                                 Desk
                       Deployments                      IMACS
   Recovery                                                                  Management

       Data Centre
                             Network       Commercial                 Logistics
      Relocation &
                          Transformation   Management                 Planning
      Consolidation

                                                             © The Project Network 2008 – Ver: B1
Service Experience: Technical Services

  Archiving &                                                                                      Active
                      Management                                         Virtualisation
  Compliance                                                                                      Directory

          Microsoft         IBM Lotus                               Networking &           Server Based
          Exchange           Domino                                 Connectivity            Computing

                      SPAM & Virus
 Mobile Email                                                               Storage               Databases
                       Mitigation




                                                                         Inventory/Asset           Device
   Security             Refresh
                                                                          Management             Encryption

                              Application                             Build &
          Inventory                                                                          Delivery
                             Management                             Deployment

   Server               Patch                                              Backup &               Migration
                                            Click Each Section To
  Migration           Management                                           Recovery               Solutions
                                                Explore More



                                                                               © The Project Network 2008 – Ver: B1
Overview: Accreditations
  Company                           Individual

  • Microsoft Gold Partner          • MCSE
  • VMware Enterprise Consultants   • VMware Certified Professional
                                    • Cisco
  and Reseller
  • Cisco SMB Partner               • HP ServerStorage
  • HP Business & Service Partner   • IBM ServerStorage
  • Dell Service Partner            • DellEMC ServerStorage
  • IBM Business Partner            • Linux Professional Institute
  • ISO9001                         • ITIL certified
  • And others                      • Prince 2
                                    • PMI



                                                      © The Project Network 2008 – Ver: B1
Service/Delivery Pricing
    Bid support – Shared investment

    Time and material

    Lump sum

    Cost +

    Volume based pricing

    Service based pricing

     Price per unit
     Milestone pricing
     Risk and reward
      ○ Profit share
      ○ Saving share
      ○ Revenue share
      ○ Service improvement
    Rapid payment discounts


                                      © The Project Network 2008 – Ver: B1
Overview: Our Philosophy
  Simplifying IT
•
• Solution Agnostic
    • Hardware
    • Software
  Results (and cost) driven
•
• Applying experience
• Constantly striving for improvement


                                        © The Project Network 2008 – Ver: B1
Overview: So what?
  Whatever it takes
•
• Totally managed approach
• Flexible and able to integrate into any environment
• Peace of mind
• Enables and supports your objectives
• Innovative solutions
• Short learning curve
• Applying experience
• Constantly striving for improvement
• Shared ambition
• Risk and reward
                                                    © The Project Network 2008 – Ver: B1
Current Customer: Direct/Indirect




                                    © The Project Network 2008 – Ver: B1
Current Customer: Direct/Indirect




                                    © The Project Network 2008 – Ver: B1
Contacts
           The Project Network Ltd
                Lower Arches
               Elkington Lodge
                   Welford
                  Northants
                   NN6 6HE

           www.project-network.com

                                     © The Project Network 2008 – Ver: B1
© The Project Network 2008 – Ver: B1
Skill Set : Technical Services
                     IBM Lotus           Microsoft        Spam & Virus      Archiving &
  Mobile Email                                                                                        Management
                      Domino             Exchange          Mitigation       Compliance




                                                                           Mail Archiving

                                                           Consultancy
                  Migration to and                                                                       Box
                                      Migration from                       Sarbanes-Oxley
   Blackberry     from Exchange                                                                       Management
                                          legacy
                                                          Boxed Products
   Enterprise                         environments
     Server       Integration and                                                                    Proactive fault
                                                                            Legato / GFI
                                                            Bespoke
                   Convergence                                                                         resolution
                                      Integration and                       Mailarchiver
                                                            appliance
  VPN Solutions                        Convergence
                                                            solutions
                  Best practice and                                                                      Alerting
                                                                             Bespoke
    Windows        bespoke design     Best practice and                      Solutions
                                                             SME and
     Mobile              and                                                                           Capacity
                                       bespoke design
                                                            Enterprise
                  implementation                                                                      management
                                             and
                                                             solutions
                                      implementation                        Consultancy




                                                                                         © The Project Network 2008 – Ver: B1
Skill Set : Technical Services
                                        Network &        Server Based
  Virtualisation      Storage                                             Active Directory             Databases
                                       Connectivity       Computing




                                                                              Design
     Server
                   Systems Design
  Consolidation
                                                                           Management
                                      LAN and WAN
                                                                                                         Design
                                                             Citrix
                   Implementation
  Consultancy                         Technologies
                                                                           Health Check
                    Consultancy
   Migration                             Wireless
                                                                                                     Implementation
                                                           Windows            Security
  Management
                                                        Terminal Server
                      Break-fix      VPN and Security
                                                                             Account
     Storage
                                                                                                   SQL Administration
                    Health Check                                           migration and
                                        Firewalling
                                                             VDI            automation
    Disaster
                    Optimisation                                             Bespoke
    Recovery                         WAN Acceleration
                                                                                                         Support
                                                                           Automation
                    Virtualisation
   VDI – Virtual                       VLAN design
     Desktop
  Infrastructure

    Green IT


                                                                                         © The Project Network 2008 – Ver: B1
Skill Set : Technical Services
                                                               Inventory
    Backup &           Build &              Migration                                                          Device
                                                                 /Asset            Delivery
    Recovery         Deployment             Solutions                                                        Encryption
                                                              Management



                                                                                  End to End
                                                                                   Solutions
                      XP & Vista
                                                              Discovery tools
                   automated builds                                                                          Design and
    Enterprise
                                         Automated Data                                                    Implementation
                                                                                  Technical
                                                                  Asset
     Backup
                     OS, Apps and           Migration                            Management
                                                              management
                   patch integration,       solutions                                                        Consultancy
                                                              Methodologies
   Outlook PST
                     delivery and
  Online Backup
                     deployment             Migration                                                     Support Impact;
                                                                                 Deployment
                                                                Hardware
                                           consultancy                                                    Tools, processes,
                                                                                 Engineering
     Solution
                     Deployment                                                                              solutions
                                                                Lifecycle
   Integration –
                    Methodologies       Auditing and Asset
                                                              management
    automated
                                          Management                                                          Safeboot
                                                                                     Post
                                                               automation
       builds
                       Scripting
                                                                                implementation
                                        Process Integration                                                   BeCrypt,
                                                                                   support
                                                                 Software
  Iron Mountain,
                                                                                                             Diskprotect
     Altiris CR




                                                                                               © The Project Network 2008 – Ver: B1
Skill Set : Technical Services
                                                           Patch         Application
    Security         Inventory        Server Migration                                                 Refresh
                                                         Management      Management




                                                                           Delivery
                                                         Best Practice                                Desktop
                                                          Solutions                                Data Migration
                                                                            Radia
                  Server and Client
     Device
                                                          Bespoke
                                      Data Migration                                                   Server
                                                                             SMS
                   Bespoke tools
   Encryption
                                                          solutions
                                       Methodology                                                    Migration
                                                                                                       Tools
                                                                           Scripting
                   Value-add on
                                                         WSUS / SUS
                                      Communication
                   Commercial
  Consultancy
                                        Processes                                                   AD Migration
                                                                          Packaging
                     products
                                                            Radia                                      tools
                                         Change                            Testing
                     SQL report
  Data security
                                                           Insight
                                       Management                                                  Discovery ‘Snap
                      creation
  health check
                                                          Manager                                       Shot’

                                                                                                    Management




                                                                                       © The Project Network 2008 – Ver: B1
Mail & Messaging Case Studies
 Watford Football Club        Linklaters
 Spam & Virus Mitigation      Mobile Email
 • Medium Complexity          • Medium Complexity
 • Receives Over 60,000       • Worldwide Mobile Email
   Emails a Week                 Solution
 • Filtered 80% as Viral or   • Managed Service
   Spam                       • Support and Server
 • Released 80% of               Administration
   Bandwidth for WAN          • 200 Devices Rising to
   Traffic                       Over 3000 Within 3
 • Zero Performance Impact       Years
   on Local Servers

                                           © The Project Network 2008 – Ver: B1
Mail & Messaging Case Studies
 Kone                         JLT
 Mail Migration               Archiving & Compliance
 • High Complexity            • High Complexity
 • New Exchange 2003 /AD      • PST Archiving Solution
   Servers                    • Scripted Migration
 • Global Scope New Servers   • PST files from Desktops
   in 10 Countries                to SAN
 • Accelerated Migration      • MAPI Profile Change
   13000 Mailboxes                Invisible to User
 • 3 Month Project Window     • Load balanced Scripts
 • -5% of Users Raised        • 1200 Users Affected
   Tickets

                                            © The Project Network 2008 – Ver: B1
Infrastructure Case Studies
 Bank of Ireland              KPMG
 Active Directory             Virtualisation
 • High Level of Complexity   • High Level of complexity
 • Active Directory           • Global Data Centre
    Consolidation                Relocation
 • Integration with Server    • 3 Datacentres,1375 Servers
    Deployments               • Server Consolidation &
 • Integration with 15,000       Virtualisation 60%
    Seat Desktop Deployment   • Server Relocation 40%
 • UK and Ireland             • VmwarePlatespin Used for
                                 Solution


                                             © The Project Network 2008 – Ver: B1
Infrastructure Case Studies
 McGraw Hill                   Royal Bank of Scotland
 Storage                       Databases
 • High Level of Complexity    • High Level of complexity
 • SAN Data Migration 120TB    • SQL 2005 Database Design
    from Old to New            • Data Import and Cleanup
 • SAN Optimisation and          of 100,000+ Records
    Implementation of Best     • SQL Administration,
    Practice                     Backups and Fault
 • Data Replication Solution     Tolerance
    to DR Site Using           • Reporting Services
    Mirrorview                 • Bespoke Queries


                                             © The Project Network 2008 – Ver: B1
Client Case Studies
 Ericsson                     Royal Bank of Scotland
 Migration Solutions          Delivery
 • High Level of Complexity   • High Level of Complexity
 • 87,000 Seat User and       • Technical Management of
    Bespoke Data Deployment      Multiple Sub-Projects
 • Global Scope               • VIP Deployments and
                                 Support
 • Multi Language
                              • Post Implementation
 • 100% Data Transfer
                                 Support Ad-Hoc and Core
    Success
                              • Client Imaging & Logistics
                                 for Large Portions of
                                 Projects

                                              © The Project Network 2008 – Ver: B1
Client Case Studies
 Manchester Evening News   Middx University
 Build & Deployment        Inventory/Asset Management
 • Medium complexity       • High Level of Complexity
 • Bespoke Image Design    • Client Discovery of
    and Consolidation         Complete Estate
 • Application Delivery    • 38,000 Users/44,000 Device
                              Scope
    Solution
                           • Asset Management System
 • Application Packaging
                              Implementation
 • Data Migration




                                          © The Project Network 2008 – Ver: B1
Enterprise Systems Management
 Erricson                        JLT
 Inventory                       Refresh
 • High Complexity               • High Complexity
 • ‘Hunt the Server’ Project     • Active Directory
                                     Consolidation
 • Scripted Application Server
    discovery                    • User Account Migration
 • Unix & Wintel systems         • Computer Account
                                     Migration
 • Global Scope
                                 • Tied in with Desktop
 • $54m of Billable Revenue
                                     Deployment Service
    for Server Support Found
    for £10k


                                                © The Project Network 2008 – Ver: B1
Enterprise Systems Management
 Erricson                      Kone
 Server Migration              Application Management
 • High Complexity             • High Complexity
 • Solution for Windows        • Profiling of Applications
    Server Builds for Global     per User Based on
    Deployment                   Discovery Data
 • Completely Remote Build     • SQL solution to Automate
    Initiated Over iLO card      Profiling Process and Drive
                                 Efficiency
 • Configuration of New
    Hardware and Windows       • Model Office Packaging,
    Management Tools             Testing and UAT
                               • Application Pre-screening


                                               © The Project Network 2008 – Ver: B1

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Introduction to TPN Services

  • 1. The Project Network Introduction to TPN Services © The Project Network 2008 – Ver: B1
  • 2. TPN Overview: Key Facts Independent Ltd company founded in 1997 • Turnover (2008): €18m (£13m) • Core services: • • Programme Management • Project Management • Technical Consultancy • Technical Solutions 80 Employees • • Core-skill specific contract staff with TPN Ethos • UK, Ireland and EMEA presence • EMEA/Global Project capability & Partner Network • Actively moving towards being carbon neutral © The Project Network 2008 – Ver: B1
  • 3. Overview: Who are we? Experienced ‘personality’ focused teams • Innovative • Pragmatic Programme Management • Commercially aware • Highly qualified Technical Project • Diverse yet focused Solutions Management • Leading edge Technical Consultancy © The Project Network 2008 – Ver: B1
  • 4. Service Experience: Summary Programme Management Project Management Technical Solutions Technical Consultancy © The Project Network 2008 – Ver: B1
  • 5. Service Experience: Project/Programme Management Staff Coaching/ Service Offer Bid Hunt the PC/ Server/ Storage Management Mentoring Development Acquisition Product Discovery Tools Development & planning & Due Diligence Launch execution Conflict Data Encryption Pricing Model Forecasting Development Models Management Solutions Strategy Contract & Relationship Asset Development & Procurement Management Management Implementation Management Change PMO Set-up & Governance Supply Chain Setup Management Management Mercury Image Communication Risk Design/ Management Management Development Implementation Service/Help Disaster Managed Break/Fix/ Desk Deployments IMACS Recovery Management Data Centre Network Commercial Logistics Relocation & Transformation Management Planning Consolidation © The Project Network 2008 – Ver: B1
  • 6. Service Experience: Technical Services Archiving & Active Management Virtualisation Compliance Directory Microsoft IBM Lotus Networking & Server Based Exchange Domino Connectivity Computing SPAM & Virus Mobile Email Storage Databases Mitigation Inventory/Asset Device Security Refresh Management Encryption Application Build & Inventory Delivery Management Deployment Server Patch Backup & Migration Click Each Section To Migration Management Recovery Solutions Explore More © The Project Network 2008 – Ver: B1
  • 7. Overview: Accreditations Company Individual • Microsoft Gold Partner • MCSE • VMware Enterprise Consultants • VMware Certified Professional • Cisco and Reseller • Cisco SMB Partner • HP ServerStorage • HP Business & Service Partner • IBM ServerStorage • Dell Service Partner • DellEMC ServerStorage • IBM Business Partner • Linux Professional Institute • ISO9001 • ITIL certified • And others • Prince 2 • PMI © The Project Network 2008 – Ver: B1
  • 8. Service/Delivery Pricing Bid support – Shared investment  Time and material  Lump sum  Cost +  Volume based pricing  Service based pricing   Price per unit  Milestone pricing  Risk and reward ○ Profit share ○ Saving share ○ Revenue share ○ Service improvement Rapid payment discounts  © The Project Network 2008 – Ver: B1
  • 9. Overview: Our Philosophy Simplifying IT • • Solution Agnostic • Hardware • Software Results (and cost) driven • • Applying experience • Constantly striving for improvement © The Project Network 2008 – Ver: B1
  • 10. Overview: So what? Whatever it takes • • Totally managed approach • Flexible and able to integrate into any environment • Peace of mind • Enables and supports your objectives • Innovative solutions • Short learning curve • Applying experience • Constantly striving for improvement • Shared ambition • Risk and reward © The Project Network 2008 – Ver: B1
  • 11. Current Customer: Direct/Indirect © The Project Network 2008 – Ver: B1
  • 12. Current Customer: Direct/Indirect © The Project Network 2008 – Ver: B1
  • 13. Contacts The Project Network Ltd Lower Arches Elkington Lodge Welford Northants NN6 6HE www.project-network.com © The Project Network 2008 – Ver: B1
  • 14. © The Project Network 2008 – Ver: B1
  • 15. Skill Set : Technical Services IBM Lotus Microsoft Spam & Virus Archiving & Mobile Email Management Domino Exchange Mitigation Compliance Mail Archiving Consultancy Migration to and Box Migration from Sarbanes-Oxley Blackberry from Exchange Management legacy Boxed Products Enterprise environments Server Integration and Proactive fault Legato / GFI Bespoke Convergence resolution Integration and Mailarchiver appliance VPN Solutions Convergence solutions Best practice and Alerting Bespoke Windows bespoke design Best practice and Solutions SME and Mobile and Capacity bespoke design Enterprise implementation management and solutions implementation Consultancy © The Project Network 2008 – Ver: B1
  • 16. Skill Set : Technical Services Network & Server Based Virtualisation Storage Active Directory Databases Connectivity Computing Design Server Systems Design Consolidation Management LAN and WAN Design Citrix Implementation Consultancy Technologies Health Check Consultancy Migration Wireless Implementation Windows Security Management Terminal Server Break-fix VPN and Security Account Storage SQL Administration Health Check migration and Firewalling VDI automation Disaster Optimisation Bespoke Recovery WAN Acceleration Support Automation Virtualisation VDI – Virtual VLAN design Desktop Infrastructure Green IT © The Project Network 2008 – Ver: B1
  • 17. Skill Set : Technical Services Inventory Backup & Build & Migration Device /Asset Delivery Recovery Deployment Solutions Encryption Management End to End Solutions XP & Vista Discovery tools automated builds Design and Enterprise Automated Data Implementation Technical Asset Backup OS, Apps and Migration Management management patch integration, solutions Consultancy Methodologies Outlook PST delivery and Online Backup deployment Migration Support Impact; Deployment Hardware consultancy Tools, processes, Engineering Solution Deployment solutions Lifecycle Integration – Methodologies Auditing and Asset management automated Management Safeboot Post automation builds Scripting implementation Process Integration BeCrypt, support Software Iron Mountain, Diskprotect Altiris CR © The Project Network 2008 – Ver: B1
  • 18. Skill Set : Technical Services Patch Application Security Inventory Server Migration Refresh Management Management Delivery Best Practice Desktop Solutions Data Migration Radia Server and Client Device Bespoke Data Migration Server SMS Bespoke tools Encryption solutions Methodology Migration Tools Scripting Value-add on WSUS / SUS Communication Commercial Consultancy Processes AD Migration Packaging products Radia tools Change Testing SQL report Data security Insight Management Discovery ‘Snap creation health check Manager Shot’ Management © The Project Network 2008 – Ver: B1
  • 19. Mail & Messaging Case Studies Watford Football Club Linklaters Spam & Virus Mitigation Mobile Email • Medium Complexity • Medium Complexity • Receives Over 60,000 • Worldwide Mobile Email Emails a Week Solution • Filtered 80% as Viral or • Managed Service Spam • Support and Server • Released 80% of Administration Bandwidth for WAN • 200 Devices Rising to Traffic Over 3000 Within 3 • Zero Performance Impact Years on Local Servers © The Project Network 2008 – Ver: B1
  • 20. Mail & Messaging Case Studies Kone JLT Mail Migration Archiving & Compliance • High Complexity • High Complexity • New Exchange 2003 /AD • PST Archiving Solution Servers • Scripted Migration • Global Scope New Servers • PST files from Desktops in 10 Countries to SAN • Accelerated Migration • MAPI Profile Change 13000 Mailboxes Invisible to User • 3 Month Project Window • Load balanced Scripts • -5% of Users Raised • 1200 Users Affected Tickets © The Project Network 2008 – Ver: B1
  • 21. Infrastructure Case Studies Bank of Ireland KPMG Active Directory Virtualisation • High Level of Complexity • High Level of complexity • Active Directory • Global Data Centre Consolidation Relocation • Integration with Server • 3 Datacentres,1375 Servers Deployments • Server Consolidation & • Integration with 15,000 Virtualisation 60% Seat Desktop Deployment • Server Relocation 40% • UK and Ireland • VmwarePlatespin Used for Solution © The Project Network 2008 – Ver: B1
  • 22. Infrastructure Case Studies McGraw Hill Royal Bank of Scotland Storage Databases • High Level of Complexity • High Level of complexity • SAN Data Migration 120TB • SQL 2005 Database Design from Old to New • Data Import and Cleanup • SAN Optimisation and of 100,000+ Records Implementation of Best • SQL Administration, Practice Backups and Fault • Data Replication Solution Tolerance to DR Site Using • Reporting Services Mirrorview • Bespoke Queries © The Project Network 2008 – Ver: B1
  • 23. Client Case Studies Ericsson Royal Bank of Scotland Migration Solutions Delivery • High Level of Complexity • High Level of Complexity • 87,000 Seat User and • Technical Management of Bespoke Data Deployment Multiple Sub-Projects • Global Scope • VIP Deployments and Support • Multi Language • Post Implementation • 100% Data Transfer Support Ad-Hoc and Core Success • Client Imaging & Logistics for Large Portions of Projects © The Project Network 2008 – Ver: B1
  • 24. Client Case Studies Manchester Evening News Middx University Build & Deployment Inventory/Asset Management • Medium complexity • High Level of Complexity • Bespoke Image Design • Client Discovery of and Consolidation Complete Estate • Application Delivery • 38,000 Users/44,000 Device Scope Solution • Asset Management System • Application Packaging Implementation • Data Migration © The Project Network 2008 – Ver: B1
  • 25. Enterprise Systems Management Erricson JLT Inventory Refresh • High Complexity • High Complexity • ‘Hunt the Server’ Project • Active Directory Consolidation • Scripted Application Server discovery • User Account Migration • Unix & Wintel systems • Computer Account Migration • Global Scope • Tied in with Desktop • $54m of Billable Revenue Deployment Service for Server Support Found for £10k © The Project Network 2008 – Ver: B1
  • 26. Enterprise Systems Management Erricson Kone Server Migration Application Management • High Complexity • High Complexity • Solution for Windows • Profiling of Applications Server Builds for Global per User Based on Deployment Discovery Data • Completely Remote Build • SQL solution to Automate Initiated Over iLO card Profiling Process and Drive Efficiency • Configuration of New Hardware and Windows • Model Office Packaging, Management Tools Testing and UAT • Application Pre-screening © The Project Network 2008 – Ver: B1

Editor's Notes

  1. Independent Ltd company founded in 1997Two founders – strong business development experienceGood opportunity in the IT industry to support in-house expertise with external customer-centric general management skillsSupporting sales operationDelivery focussed Turnover (2008): €18m (£13m) Two founders – remain very involved in company developmentYear on year/continued growthGood management team to take business forward – project & technical joint/separate focusGrowth through network knowledge/continued understanding of quality of work and gaining reputationSales awareness – trip-over sales – always willing to help with problemTake ownership of what you findAlways relate to end customerIdentify with our customer as individual – their position/career/egoApproach issue without personal ego – do whatever it takesEmploy like-minded PM’s – grey haired old git syndromeCore services: Programme Management & Project ManagementOriginal focus of the businessAllows TPN to take control & show worthProgressively allows “other” opportunities to be identified…….if you can do this can you do that???Project/Programme management is a skill and add value as more experience is gainedOur people come from various industries and backgrounds – General Managers rather than specific…they can apply their experiences to all projects irrespective of their background. (e.g. Construction, events, logistics, army, retail etc)Technical ConsultancyFirst steps in terms of supporting the PM’s but now a force in its own right generating business for the technical and pm teamsDeveloped reputation – originally specific areas…now blue chip enterprise systemsKeep moving the boundaries forward – look for new things to challenge (currently VmWare Virtualisation)Technical SolutionsFrom consultancy comes hard deliverablesLeading edge rather than bleeding.From SME to EnterpriseCan you give us a “What” or “How” in your business??Have you the people to support??85 Employees – 55 PM’s, 25 Technical Consultants, 5 Back Office (Always changing)Continued low overhead organisationFocus on retaining IP internallyOdd collection of skills – General managersGrey-haired plus growing group of high-end skilled technical specialistsCore-skill specific contract staff with TPN EthosTo support specific opportunitiesKnown skillsTPN working approachPart of team support to clientUK, Ireland and EMEA presence Historically UK centric, butDeveloping need to support projects outside UKFollow the client/project needsResources in Eire, EMEAEMEA/Global Project capability & Partner NetworkTPN resources globally availableDeveloping partner networkTPN ethos in third party handsFollow the sun ethosFrom Toronto to Shanghai etc…Carbon neutralUnderstanding of recyclingAll replacement programmes green focussedUnderstand TPN’s Carbon Footprint
  2. Experienced ‘personality’ focused teamsInnovativeAlways take a different line Think outside the boxAsk simple questionsLeading rather than bleedingPragmaticPractical approach – how can we get things deliveredTempered with realismHow can we carry everyone/most along with the solutionPartnership relationship – not rape & pillageCommercially awareThere is always a budgetAssessing value is a GM skill – maintain focusSpend & value perspectiveHighly qualifiedBring expertise to identify & solve issue/problemNo ego’s – best fit for the taskAppropriately Certified if requiredDiverse yet focusedTPN collection of individuals – Not one size fits allAll comfortable in their own skinsKnow what they can & cannot doHonest about themselves/TPN and the state of the projectHonesty with client & client’s clientNo surprises mentalityAn ability to acknowledge issues and say sorry. Leading edgeNot-bleeding edgeTried & tested/provenUnderstand impact of solutionIt’s likely TPN have done this beforeNot one size fits all – The solution has to match the business and it needs
  3. Make the point about “So What” – why is it important to the Client and therefore - why are we differentWhatever it takesIt’s always about deliveryReputation of sponsor is vital – don’t let them down….Our reputation is all we have – it’s our futureTotally managed approachUtilise any other part of TPN/support/partner network/known contractors to facilitate conclusionEverything we do is a project – Even our own businessFlexible and able to integrate into any environmentClient can identify TPN in any way – as TPN, as ClientWill work anywhere/anytime – client, end client, short-notice travel, Peace of mindNo surprisesHonest approachRegular communication – formal/informal/group/one-to-oneUnderstanding/managing changeEnables and supports your objectivesOur client and the end client sponsors have careers to manage – we can helpBe up-front with this support commentKeep discussion live as events change Manage change sympatheticallyInnovative solutionsHorizontal thinking & approachAware of the vertical nature of “large” companies and difficulty of “joining” or gluing elements together to create joined up solutions (towers etc) – AND we understand “How” hereBack to asking the simple questions and applying knowledge to innovate the delivery….Short learning curveThe odd collection of TPN people all have General Management backgroundsAble to initiate fastHave presenceUnderstand team dynamics and expect constant change (e.g. continued corporate change)Identify issues and change perspectivesEgo-less Applying experienceTwin talents of communication & common senseApply in non-ego wayBuild the teamConstantly striving for improvementAll about delivery efficiencyKeep driving quality/cost/timetable to make the client look goodShared ambitionIt’s all about making people look good – client, end-client, TPN’s reputationIdentify what shared means – cost, time – how can we influenceRisk and rewardVariety of cost modelsBest is developed with time & trust to mutual gainProbably need to start with traditional T&M, fixed price, event pricing but always need to develop towards true partnership pricing…