The document discusses several definitions and characteristics of Web 2.0 social software. Downes states that social software emphasizes greater autonomy for learners and active, participatory learning with user creation and communication. O'Reilly describes Web 2.0 as technologies allowing websites to become interactive. Kesim and Agaoglu offer characteristics like mentoring, community building, collaboration, and supporting complex group functions. Styles defines social software as allowing user contributions to enrich content available to others.