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Successful marketing- Pauline rowson

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CUSTOMER FOCUSED MARKETING
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Successful marketing- Pauline rowson

  1. 1. Successful Marketing Pauline Rowson Presented by: Tonmoy Bora
  2. 2. Successful Marketing ? • A long term strategy. • A management philosophy that should run right through the business. • Know your customer and thinking like them. Relaying a consistent message Target customers They can Understand
  3. 3. Know your customer • What they buy and Why ? • Communicate the benefits of the product or service. Reason of buying product • Objective : To satisfy physiological needs in buying. • Subjective: Personal based or psychological reason.
  4. 4. Developing the product for customer satisfaction • Better • Newer • Different • More Profitable
  5. 5. Pricing • Won’t be same forever. • Attuned to the Marketplace, Competetion & Changing consumer Attitude • Can also be linked to the packaging.
  6. 6. Marketing tools to build competitive edge • Branding • Image • Price • Product or service differentiation • Building and maintaining reputation
  7. 7. Branding To define identity and helps people to relate to the product. Factors to building brand • The product itself • The Packaging • The Advertising • The Brand name • The Price • Availability
  8. 8. Image • First Impression • Telephone • Face-to-face • Infrastucture
  9. 9. Competitive edge through Price • Should not sacrificed on the alter of profitability. • Secondary consideration  If Quality and Reputation are strong.
  10. 10. Competitive Differentiation • Innovation is important. • Should be looking for new and deliver a better service. Reputation Do good work and more work comes from it.
  11. 11. Marketing tools  Advertising • Television • Radio • Newspapers • Magazines • Wall Planners,diaries etc. • Poster advertising • Internet
  12. 12.  Signage • Business Premises • Cars, vans etc.  Promotional Items • Notepads • Pens • Carrier Bags • T-Shirts etc.
  13. 13.  Direct Marketing • Mail Order catalogues • Mailshot letters • Mailshot leaflets • Door-drop leaflets • Insert into magazines • Telemarketing • Internet
  14. 14.  E-Marketing/Viral Marketing • E-Shots • E-Bulletins • E-Newsletters • Social Networking sites • Blogs  Editorials • Press releases and articles
  15. 15.  Exhibitions and trade fairs  Personal Selling • Sales representative  Seminars/demonstrations/open days  Sponsorship
  16. 16. ThanK YoU

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