5. And these applications knew what they were
good at…
Backup your
Systems of Record system or you are
C in here for another
o
m
T
two weeks!
m
r
a
a
D
n
n
o
d
s
c
L
a
a
ui
n
c
m
C
m
d
ti
e
e
it
c
o
n
n
e
o
n
t
t
d
n
10. Open Source removed the Lockin and opened the
Architecture…
Closed Source Open Source
Customer Customer
Customer
Media Code
Blog
Sales
Reception Deve ger
loper
Product Cust
Shipping
Mgmt
Developer omer
Internet
Develo Mgm and
pment t Communit
(Bugs) y Supp
Q Support ort
A Mark Engi
Accounts
Marketing eter Partn neer
Teste
er
r
Partner Partner
Partner
11. Built on Open Source…
Intern
et
Downloads
Design and Compose
I fixed a
I want to buy!
bug!
Community
Deployment Contribution
13. Virtuous Cycle – A New Value Chain for
Software
PROJECT GOVERNANCE
Developmen Distribution Marketing Sales / Support
t Consulting
Develop from Deliver for Market by Demand is Users
other Open free over Word of generated participate
Source the internet Mouth and inside the in QA and
Components Community company – resolution of
Solves the problems
problem or with the
not code
Product
Mgmt
Community participates in
ideas, priorities, testing and
new components
14. Strong Governance led to Professional Open
Source
Open Source is
like Economy
Class!
You get nice
champagne in
first class, but
you still get
there at the
same time!
Marten Mickos – CEO of Eucalyptus and former CEO of MySQL
23. And the CIO didn’t know what to do…
• “Nobody has figure this out”
d S y conducte by
urve d
AIIM – Aug 2010
• “The will bea ne d for theconsum r-
re e e
20 C inte we
IOs rvie d
base te
d chnologies.” 9 diffe nt industrie
re s
• “Theworkforcecom in will have
ing
diffe nt e ctations.”
re xpe
• “Thewholeindustry is changing and
changing ve fast.”
ry
• “Whe r theC wantsit or not, it is
the IO
com in”
ing
24. And Systems of Engagement emerged
that worked the way users wanted to work…
Courtesy of John Mancini – AIIM.org
32. Which is why Systems of Record and Systems
of Engagement need each other
Systems of Record Systems of Engagement
C
Open and
o
accessible
m
T
m Interaction-oriented
r
a
a
D
n
n User-centric
o
d
s
c
L
a
a
u Ubiquitous
i
n
c
m deployment
C
m
d
ti
e Self-provisioned
e
it
c
o
n
n
e
o
n
t
Courtesy of John Mancini – AIIM.org
t
d
33. enterprise
content
sharing
management
collaboration
workflow
liking social
compliance
content
recommending
management control
following security
records
commenting
Click to edit Master subtitle style
social
software
Discuss… then capture.
34. social
content management
collaboration
workflow automation
social content types
tasks
browser/portal
version control
transactional online
content management channel optimization
BPM wcm
workflow web authoring
compliance richmedia
RM Analytics
Click to edit Master subtitle style mobile support
archives
content management as
infrastructure
metadata
life cycle control
integration
Interfaces
repository
platform
Source: Gartner ECM Magic Quadrant, November 2010
35. Qué significa eso
en términos
prácticos?!
Como puedes
ver, soy un tío
práctico!
38. Keep making it Simple
§ Simple Install
§ Guide the User
§ Drag and Drop
§ Social Activities
§ Likes, Rating,
Popularity
§ Activity Feeds
§ Video
§ Simple Admin
47. Yeah! Pero
además de
Vicodin, soy adicto
nocturno a Twitter
y Facebook!
48. Social Publishing
§ Push Enterprise Content
to Social Networks of
Choice
§ Facebook, LinkedIn,
Twitter, YouTube,…
§ Jive, Yammer, Lotus
Connections,...
§ Customer
communication, external
collaboration
§ Review and approve
external communication
§ Video, multi-media
48
49. Scaling and High Availability
§ Super-scale
Repository
cluster
§ SOLR based
Index Server
§ Clustered file
system
protocols
§ Only
clustered
CIFS support
52. CMIS is central to our strategy…
SharePoint Confluence
& Jira
Jive
Content plus…
JBoss
•
Metadata Portal
Lotus
Connections
•
SQL-like queries
•
Folders
•
Relationships
•
Fulltext
Drupal •
REST or SOAP
Facebo
ok
Web Sites SAP
Dropbox
53. Social Content Management Integration
Doc Mgmt Coming soon!
Lowcost ECM Manage & retain Community
Version control Use Alfresco
Records Mgmt content and Preview
Commenting seamlessly for Checkout docs to
MS Office® handle workflows
Edit metadata document Google Docs for
Integration in Alfresco then,
Workflows management realtime doc
Cloud publish to Drupal
Previews collaboration
JSR168 CMIS CMIS/APIs CMIS RESTful
API
Alfresco Platform
63. Alfresco Cloud Approach
Direct Sales & Reseller
Marketing Channels
•
Custom models,
•
Federated Services workflows, scripts
•
Activiti
•
Basic customisation options
•
Value-add services
•
Target SMEs/End Users
•
Launch out of Beta Q1
2012
Out of the Customisable
Box (SaaS (SaaS Level 4)
Level 3)
64. The Cloud – Putting it all together
Design & User FANATICAL Customer
Experience Service
Metrics
New Sales & Marketing
Driven
Channels
65. HybridCloud Model – Onramp to Cloud
Federated View – Search, Workflow, Activities
Intranet Extranet Cloud
HTML HTML
HTML
MasterLocal Content Copy Local Content Copy Local Content
On Premise Private Cloud Public Cloud
Multi-Tenant
65
68. Mariano Rajoy and
José Bono are directed
to the latter's office. /
ULY MARTIN
The Congress
president, Jose
Bono, and the
defense minister,
Carme Chacon /
Manuel H. Leon
(EFE)
the PP leader,
Mariano Rajoy,
Cospedal Dolores and
Mariano Rajoy during the
meeting of the national
The vice president, board of PP
Alfredo Perez Bernardino León,
Rubalcaba, the Secretary General of the
session control to the Presidency
government. (EFE)
76. SambaJAM
§ B2B collaboration platform built
on top of Alfresco
§ Focused on Creative Agencies,
Advertising Agencies and
Consultancies
§ Rich AJAX interface built using
Google Web Toolkit
§ Focus on design and user
experience
§ Freemium pricing model
77. SambaJAM Architecture
Browser (GWT) iPhone MS Cloud SI
Office
REST API / SharePoint Protocol / CMIS
Alfresco – Enterprise
Content
Management
Amazon Web Admin Console / Analytics /
Signup & Billing
Services – Cloud
Infrastructure
78. The Cloud – Customers
§ End users
§ Technophobes
§ SMEs
§ Departments in Enterprises
79. The Cloud – Buying Process
§Usually Self-Service
§Try before you buy – for free!
§Consumer buying behavior
80. The Cloud – Economics
§Low or no upfront costs
§Pay monthly/quarterly/annual subscription on credit
card
§Lower switching costs
§Buying a service – not software
81. The Cloud – Engineering Changes
§Hosting Environments
§Product Blue Sky – Integrate into the cloud
ecosystem, no environment restrictions
§Faster release cycles – 30 day sprints
§Analytics baked into the product feed product roadmap
83. Alfresco Cloud Approach
Direct Sales & Reseller
Marketing Channels
•
Launch Content as a
•
Enhanced Team Offering Service offering to
•
Activiti developers and resellers
•
Basic customisation options •
Allow custom
•
Federated Services across deployment of models,
Tenants workflows, scripts
•
Value-add services for on- •
Develop partner
•
Target SMEs/End Users
premise customers such as channels
•
Based on Swift with cloud
archiving & retrieval for
enhancements
compliance
•
Launch out of Beta Q1 2012
Out of the Customisabl
Box (SaaS e
Level 3) (SaaS Level
4)
84. Next Generation of Cloud Offering
§ Built on a core of Multi-Tenant Team
§ Investigation by David Caruana, Brian
Remmington, Tom Baeyens
§ May be staged over several releases
§ Focused on B2B collaboration and
transition between OnPremise and the
Cloud
§ Federation layer
§ Federating across multiple tenants and
potentially OnPremise
§ Federated Search, Workflow, Activity Streams,
Integration
85. Federation Layer
§ Address sharing and collaborating
between multiple tenants
§ Federate important information across
tenants from the user’s perspective
§ Federated Search based upon Open
Search and/or CMIS
§ Federate Workflow and Inbox across
§ Workflow, Activity Streams, Integration
86. New B2B Application
§ Significant differentiation in the market
§ Provide a B2B Process-centric view
§ Conversation and Social integrated
§ Process engine driving deliveries, approvals,
reminders
§ New Social metaphors in business processes
§ Content provides a support role
§ Professional Services, Outsourcing,
Government initial market
§ Client engagements, specifications, bids,
submissions, contracts, review and approval
§ New Activiti process engine
87. New User Interface –
Mobile and Simplified
§ Designed for consuming and acting on
mobile devices
§ New platform to allow us to build cross
platform applications
§ Will evaluate Sencha Touch and
Strobe/Sprout Core as UI platform
§ Application will have much simpler content
interface – subset of Share
§ Share available as Content Management
§ Simpler overall consistent with best
practice on iPhone / iPad / Android
