This slide set was presented on the Manage Agile 2014 conference in Berlin. They are showing the intention, approach and potential of our Project Management Framework at Zalando Technology (Tobias) and how we used in in the SEPA project (Christian). We outlined how we manage it to build a bridge between agile an non agile teams, using agile as well as classic methodes and practices. With this framework we step aside from the classic “controlling” approach to a continuous alignment practice. The framework is context sensitive with no “golden rule” and no “one size fits all”. Working with this framework is successful when you using this framework also in an agile way: inspect & addapt so that it fits best to your project and the agile teams you are guiding. You can read more about our framework at our Zalando Tech Blog http://tech.zalando.com/posts/zalando-project-management-framework.html We are highly interested in your feedback and questions to go into further discussions. BR C. Rust & T. Leonhardt

1. Manage Agile 2014
Agile Project Management at alando

2. Project Management is both, Science and Art
Science,
knowing how to use project management tools and techniques
Art,
Knowing when, under what circumstances, and to what degree to apply tools and techniques
noop,
not anymore…

3. Tools, Techniques & Artfulness
are not Project Management
pm basline 3.0 der IPMA Austria
source http://pm-blog.com/2011/03/19/pm-baseline-noch-zeitgemas/

4. Clarity
Project Management is about…
What will we do and what not ? | What will be the outcome of the project ? | Where do we start ? |Who is involved with which responsibilities ? | What will we do next ? | How does it go’s ? | When can we expect the next deliverable? | What are our risks ?

5. Clarity = Value(s)
is one of our

6. have a project approach that fits to the expected project dynamic
have a good start out of a common understanding of the project
have a management strategy that is adaptive & flexible and make the most out of the skills & preferences of the team & environment
have a "Single Point of Information“ an make use of our TechWiki
have a "Single Point of Management“ and have all information linked together
Clarity

7. #2 have a good start out of a common understanding of the project
x
x
x
2
29.10.2014
!
You can download this canvas at
http://tech.zalando.com/posts/zalando- project-management-framework.html

8. Autonomy = Value(s)
is one of our

9. Artefact 1 : n Templates
Scope Baseline
Break Down Structure
Backlog
BPM
Post-It’s
Project Charter
Canvas
Text Document
MindMap
Canvas
Tickets
User Stories
!

10. Context
Project Management is about…
People and their preferences
Team environment
Goal, time, scope, constraints, risks
Skills
that changes
every day
Size project & team

11. Practice
the framework in…
SEPA-Project at Zalando

12. SEPA at
Warehouses
Humen Resources
Onside
Payment
SAP
Shop
Lounge
Legal
Customer Service
17
~ 5 month
01.02.2014
Teams (cross functional)
Duration(planning and developement)
GoLive in time
Order
Logistic
Platform
Order Management
Process Management
Project Management Office
Finance
Business Developement

13. Question
Request
Problem
Standard project path
Characteristics of such projects:
•Project is mainly driven by targets
•Project Management is project controlling
•Solution is “known” from the beginning
Solution
Targets:
Time
Budget
Quality
Path of Project Controlling
Price to pay for:
•Less trust in the team competence
•Less empathy of the Team
•Less evolution on the path
•Limited creativity
Strong controlling gurantees to reach targets
Tight constrains leads to tight controlling

14. Question
Request
Problem
SEPA project path (1/2)
•Alignment
•Support
•Opening
Jour Fix
01.Feb
§$
Solution cloud
Path of Project Guidance
EXPLORE
ALIGNMENT
Canvas = Clarity
Autonomy of the team
Focus on the solution and reduce the variances
Tools/methods to support, not to controll

15. Question
Request
Problem
SEPA project path(2/2)
Jour Fix
01.Feb
§$
Solution cloud
Path of Project Guidance
Acceptance & GoLive
Canvas
= Clarity
Characteristics of such projects:
•Project is driven by solution finding
•Project Manager is guide
•Solution is envolved in iterations
•Trust in team competence
Jour Fix
„classical“ Acceptance checklist envoved togethers with the teams
Regular JourFix to align
„final“ Solution is envolved after 2-3 JourFixes

16. Keys to success in this project
Natural motivation
Solution driven
Expert knowhow
Teamspirit
Iterations to grow
Guidance and support
by project manager
Proud to fail early
Trust to let the team go
(Autonomy)
Protected project-space
Flexible framework
(Context)
Transparent communication (Clarity)
Customer focus
Continious alignment

17. Hi, my name is Tobias Leonhard. I’m enabling people and teams here at technology in managing projects, product- and software development. That’s means that I’m teaching, training and coaching a lot. I’m a very hands on person and so I support or take over in planning, aligning, moderating and leading. I find myself in many teams, projects and all kind of challenging situations and enjoy the growth that brings. I facilitate continuous improvement wherever I can and make collaboration easier by providing a common (project) management framework and language.
Speakers
Manage Agile 2014
Hello, my name is Dr. Christian Rust. I‘m Senior Project Manager at Zalando Technology leading larger IT-projects and programs since 2 years. I have 14 years of experience in national and international Project Management of various project sizes.
I‘m proud to say, that I manage my projects in a way so that WE are not only finishing “in time & in budget” but also that I‘m able to involve the teams closely on the way and therefore let them be part of the success story.
Agile Project Management @ Zalando

18. CONTACT
DR. CHRISTIAN RUST
PMO TECHNOLOGY
CHRISTIAN.RUST@ZALANDO.DE
MOLLSTRAßE 1 10178 BERLIN; GERMANY
TOBIAS LEONHARDT
TOBIAS.LEONHARDT@ZALANDO.DE