Most people are familiar with first-wave developments in mobile and travel – from search, to booking, to reviews. But how does the eye-watering next wave of information and services become accessible on mobile devices? What travel industry conversations and developments must take place so consumers get everything they need in the palm of their hands? This Tnooz webinar, sponsored by Sabre and featuring Expedia, explores these and other mobile-first trends. Webinar panelists are: – Mark McSpadden, Director, Sabre Labs – Akshaya Murali, Head of Product, Mobile Shopping, Expedia – Martin Cowen, Author of the report, Tnooz – Sean O'Neill, Moderator & Editor-in-Chief, Tnooz – Gene Quinn, Producer & CEO, Tnooz For more background on the state of mobile and travel, read Tnooz's free report, produced in partnership with Sabre. https://tnooz.com/wp-content/uploads/2016/09/DMO-Sabre-report-07-2.pdf (The webinar took place on Thursday, 6th of October 2016.)

1. Understanding the next wave of mobile and travel
Webinar
October 6, 2016
Mobility in travel: trends and industry insights

2. Your hosts
Sean O’Neill
Editor in Chief & Moderator
Tnooz
Gene Quinn
CEO & Producer
Tnooz
Martin Cowen
Editor & Reporter
Tnooz

3. Poll no. 1
Where are you located?

4. Poll no. 2
What travel business segment do you
represent?

5. 5©2016 Sabre GLBL Inc. All rights reserved.
Mobility In Travel: Trends And Industry Insights
Understanding the next wave of mobile and travel
Akshaya Murali, Head of Product for Mobile Shopping, Expedia
Mark McSpadden, Director of Sabre Labs

6. 6©2016 Sabre GLBL Inc. All rights reserved.
Agenda
Introductions1
Mobile Trends2
Testing Travel on Mobile3
Recap
4
5
Q&A6
The Future
Sean O’Neill
Mark McSpadden
Akshaya Murali
Sean O’Neill
Mark McSpadden

7. 7©2016 Sabre GLBL Inc. All rights reserved. 7
Mobile Trends
Mark McSpadden
Director of Sabre Labs

8. 8©2016 Sabre GLBL Inc. All rights reserved.

9. 9©2016 Sabre GLBL Inc. All rights reserved.
Email opens by device in 2015

10. 10©2016 Sabre GLBL Inc. All rights reserved.

11. Poll no. 3
Are you using wearables?

12. 12©2016 Sabre GLBL Inc. All rights reserved.

13. 13©2016 Sabre GLBL Inc. All rights reserved.

14. 14©2016 Sabre GLBL Inc. All rights reserved.

15. 15©2016 Sabre GLBL Inc. All rights reserved.
Photo by: iMore

16. 16©2016 Sabre GLBL Inc. All rights reserved.

17. Testing Travel on Mobile
Akshaya Murali
Head of Product for Mobile Shopping

18. Expedia’s landscape

19. Where are users booking?

20. Poll no. 4
How many travel apps do you have on your phone?

21. Expedia Core App Features

22. Expedia Core App Features (Continued)

23. The Travel Journey

24. Thinking Globally

25. Mobile Payments

26. Remembering Users

27. Test & Learn

28. Testing on Mobile

29. 29©2016 Sabre GLBL Inc. All rights reserved. 29
The Future
Mark McSpadden
Director of Sabre Labs

30. 30©2016 Sabre GLBL Inc. All rights reserved.

31. 31©2016 Sabre GLBL Inc. All rights reserved.

32. Poll no. 5
Would you ever share your biometrics
information for a better travel experience?

33. 33©2016 Sabre GLBL Inc. All rights reserved.

34. 34©2016 Sabre GLBL Inc. All rights reserved.
Messaging Apps – Global Monthly Active Users (in Millions)
Source: Statista

35. 35©2016 Sabre GLBL Inc. All rights reserved.
Facebook
Messenger

36. 36©2016 Sabre GLBL Inc. All rights reserved.
Mobile In Travel: Trends And Industry Insights
The End-To-End Impact
https://www.tnooz.com/article/sabre-mobile-in-travel-end-to-end-impact-report/

37. Q & A

38. Send your questions to gene@tnooz.com
Replay and presentation available on tnooz.com
Thank you!