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the effectiveness of display advertising
on a desktop pc vs. a tablet device
New Eye-Tracking Research
from Mediative and Tobii


August 2012 ° Mediative.com
About Mediative
Mediative is a digital marketing company providing performance services
and access to media platforms.

Organizations who want to significantly enhance their digital presence and
influence buyers turn to us to help generate revenue by quickly moving their
targets from awareness to purchase.

Location and research-based data fuels our insight, which we leverage
across our consultative performance services, online properties, and
location-based marketing platforms in the dynamic digital world.

With precise and unmatched knowledge of how “shoppers and clients buy”,
we take a consultative and holistic approach, based on our people’s passion
for insight and results, to provide the outcomes you need now, and for the
future.




                                                                               2
Summary
Tablet usage has exploded. eMarketer estimates there will be nearly 70
million tablet users in the US by the end of 2012, an increase of more than
100% over 2011, and it is a growth that is expected to continue through 2015.



Clearly a huge opportunity exists      Key Findings                               Comparison Between                 Ad
for advertisers to reach audiences                                                Type Performance
through the tablet as an additional
digital marketing medium.
                                       Comparison Between PC
                                       and iPad Ad Performance                    1.	 Leader board ads were the most
                                                                                      effective ad type overall on the PC
Using eye-tracking technology, the                                                    and iPad, being seen quickest,
purpose of this study was:             1.	 Leader board ads on the PC were
                                           seen over twice as fast on average         with fewest fixations before being
                                           compared to the iPad, with less            noticed, and having the highest
1. To determine what differences,                                                     percentage of people noticing/
if any, there were in the views            than half the fixations on other
                                           elements on the page before the            fixating on them.
and glances captured by display
advertising on a traditional desktop       leader board ad was noticed.
                                                                                  2.	 On the iPad, leader board ads had
PC compared to a tablet computer (in                                                  a 44% longer average total visit
this case, the Apple iPad).            2.	 A slightly higher percentage of
                                           users fixated on the leader board          duration compared to the next
                                           ads on the PC vs. the iPad (39%            best performing ad, with a higher
2. To provide some insight into                                                       fixation duration and a higher
how people observed web pages              vs. 37%), but leader board ads on
                                           the iPad held attention for longer,        total number of visits.
containing advertising elements
in various formats such as leader          with an average total visit duration
                                           22.5% longer.                          3.	 It’s interesting to note, however,
boards, big boxes, and skyscrapers.                                                   that, on the PC, the skyscraper ad
                                       3.	 The skyscraper ad on the iPad was          outperformed the leader board
3. To measure the performance of                                                      ad for engagement metrics with
ads on different website verticals         fixated on by 31% of users vs. 13%
                                           on the PC. However, the skyscraper         a 27.5% longer total average visit
to determine if ads on one type of                                                    duration, and a 22% longer average
vertical website perform better than       ad was noticed more quickly on
                                           the PC, and held attention for an          fixation duration. This shows that
those on another.                                                                     skyscraper ads are still viewed
                                           average of 82% longer in total.
                                                                                      and noticed - not as quickly, or
                                       4.	 26% of users fixated on the big box        by as many people as the leader
                                           ads on the iPad compared to 23%            board ad, but they receive more
                                           on the PC.                                 engagement once noticed.

                                       5.	 Despite the higher number of total
                                           people fixating on the big box ads
                                           on the iPad, it was the ads on the
                                           PC that attracted attention more
                                           quickly, with almost half the time
  Ad Unit Sizes Defined                    to first fixation, and 35% fewer
                                           fixations before.
  •	   Leader Board: 728 x 90
                                       6.	 Engagement with the big box ads
  •	   Skyscraper: 160 x 600               was also higher on the PC. The
                                           average fixation duration was 26%
  •	   Big Box: 300 x 250                  longer, and the total visit duration
                                           was 15% longer.




                                                                                                                            3
Methodology




31 participants viewed display ads
on a desktop PC, and 27 participants
                                         Tasks                                    Metrics Measured
viewed the ads on the iPad.
                                         Depending on the content vertical
                                         being tested, participants were asked:
                                                                                  1. Attention Capturing Metrics
3 different ad types were tested:
                                                                                  Time to First Fixation: The time
                                         “You ______. Could this site help give
1.	 Leader board (728 x 90)                                                       (in seconds) before the participant
                                         you the information you need?”
2.	 Skyscraper (160 x 600)                                                        noticed an ad.
3.	 Big box (300 x 250)
                                         1.	 are thinking about buying a car
                                                                                  Fixations Before: The number of
                                         2.	 are trying to decide what movie to
8 different website content categories                                            fixations elsewhere on the page before
                                             go see
(verticals) were tested with ads shown                                            the participant noticed an ad.
                                         3.	 are wondering how the economy
on the web page:
                                             is doing
                                                                                  Percentage Fixated: The percentage
                                         4.	 are looking for some new recipes
1.	   Automotive                                                                  of the total participants who fixated
                                         5.	 have a few minutes and want to
2.	   Entertainment                                                               on the ad at least once during the
                                             catch up on today’s news
3.	   Finance                                                                     session.
                                         6.	 are looking to buy a new toaster
4.	   Lifestyle
                                         7.	 are thinking about getting a new
5.	   News
                                             cellphone                            2. Engagement Metrics
6.	   Retail
                                         8.	 are thinking of doing some travel
7.	   Technology
                                             in Canada this summer                Fixation Duration: The average
8.	   Travel
                                                                                  duration of a fixation (in seconds).
                                         Participants viewed 5 different sites
Data was collected using the Tobii X60   in each vertical, and were given 5
Eye Tracker with the Mobile Device                                                Total Visit Duration: The total time
                                         seconds to view the page after it had    (seconds) of all visits (consecutive
Stand for the iPad, and the Tobii T60    finished loading.
Eye Tracker for the PC.                                                           fixations on an area of interest).

                                         The order that the verticals were        Visit Count: The number of visits
The desktop exposure was on a            presented was randomized between
1280x1024 screen, and the iPad was                                                participants made during the session.
                                         participants.                            e.g. if they looked at the ad twice,
in landscape orientation (1024x768
                                                                                  looking at something else in between,
screen).
                                                                                  that counts as two visits.




                                                                                  These images show how the eye
                                                                                  tracker can create heat maps (areas of
                                                                                  highest gaze concentration), and gaze
                                                                                  maps (showing the path a user’s eyes
                                                                                  took across the page).

Heat Map                                 Gaze Map




                                                                                                                           4
Key Takeaways




Attention Capturing Metrics                                                 Engagement Metrics




The results solidify the expectation that the top portion of the page, where leader board ads are commonly placed, continues
to be a privileged region, generally registering very strong attention on both the desktop PC and iPad.

If a large portion of the traffic coming to your website is using a tablet device, consider investing more of your display
advertising spend into leader board ads rather than skyscraper or big box ads. Leader board ads take up a large portion
of the page (often the whole width) and are not likely to be masked by hands/fingers when scrolling. Tablet behaviour may
evolve, but given the physical dimensions of the device and the way users interact with it, it makes sense that this will
continue to be an effective advertising unit.

The results of the performance of ads on different verticals suggest that if you are advertising on a site that perhaps is not
as relevant to your ad, it might be better to focus on creating an ad that will capture attention faster, but that might not keep
visitors engaged for as long. However, if you are advertising on a site that is highly relevant to your ad, it might be better to
go with a format/placement that you know is going to get better engagement.

Overall, the findings indicate that ads on a PC are seen quicker, and hold engagement longer than ads on an iPad, with a few
exceptions. Therefore, the differences in design characteristics should be taken into consideration when creating display
ad campaigns in order to optimize attention and engagement on each platform.




                                                                                                                                    5
All Ads By Type
Leader Board Ads




Leader Board Ads: PC vs.                  Leader board ads on the iPad:
                                                                                       Key Takeaways
iPad                                      •	 Held attention for longer, with an
                                             average Total Visit Duration 22.5%        •	 Leader board ads on the PC
Leader board ads on the PC:                  longer than on the PC.                       were seen quicker than those
                                                                                          on the iPad, but the leader
•	 Caught visitors’ attention over        This suggests that while people                 board ads on the iPad held
   twice as fast on average with fewer    are familiar with the traditional               attention for longer, and were
   than half (47%) of the fixations       dimensions of websites on a PC and              looked at by almost as many
   elsewhere on the page before the       use the information at the top for              people.
   ads were noticed (Fixations Before     navigation, they are spending more
   metric).                               time viewing the leader board ads on         •	 Therefore, leader board ads on
                                          the landscape-oriented iPad, possibly           tablets have the potential to be
•	 Captured the attention of 39% of       because the tablet ads occupy a                 more effective than those on
   the participants vs. 37% on the        relatively larger percentage of the             the PC.
   iPad.                                  total screen area (see images below).




In this image of the PC screen, the leader board ad takes up     In this image of the iPad screen, the leader board ad takes
5% of the screen space.                                          up 8.1% of the screen space.




                                                                                                                               6
All Ads By Type
Leader Board Ads




Leader Board Ads vs.                     Leader board ads on the iPad:
                                                                                   Key Takeaways
Other Ads                                Compared to the next best performing
                                         ad type, leader board ads:                •	 On both the PC and iPad, leader
Leader board ads were the most                                                        boards were the most effective
effective type of ad overall on the PC   •	 had a 1.61 second faster average          ad, being seen quicker and with
and iPad.                                   Time to First Fixation.                   fewer Fixations Before than
                                                                                      other ad types on the page. This
Leader board ads were seen quicker,      •	 had an average of 3.26 fewer              ad type also had the highest
with fewer Fixations Before than any        Fixations Before.                         percentage of people noticing/
other type of ad, and had the highest                                                 fixating on them. This solidifies
percentage of people noticing/           •	 were fixated on by 16% more               the notion that top and centre
fixating on them.                           participants.                             ad placement remains a strong
                                                                                      and privileged place to be.
Leader board ads on the PC:              Leader board ads were more effective
                                         than other ads on the iPad for            •	 On the iPad, leader board
Compared to the next best performing     metrics associated with interest and         ads had better engagement
ad type, leader board ads:               engagement:                                  metrics than all other ads
                                                                                      types on the page. Fixation
•	 had a 2.52 second faster average      •	 Over 12% longer Fixation Duration         Duration, Visit Duration and
   Time to First Fixation.                  on average.                               Visit Count were all greater for
                                                                                      leader board ads.
•	 had an average of 8.6 fewer
                                         •	 Over 44% longer Total          Visit
   Fixations Before.
                                            Duration on average.
•	 were fixated on by 41% more
   participants.                         •	 Over 13% higher Visit Count on
                                            average.
•	 had a Visit Count 15% higher.




                                         On the iPad, leader board ads were the
                                         most effective ad, being seen quicker
                                         than other ads on the page, with better
                                         engagement metrics.




                                                                                                                          7
All Ads By Type
Skyscraper Ads




Skyscraper Ads: PC vs. iPad                format is familiar to users - they know
                                           which areas contain advertising as
                                                                                      is because the scrolling finger can
                                                                                      obscure the skyscraper on the iPad,
Skyscraper ads on the PC:                  opposed to content, however people         whereas the leader board ad on the
                                           are not so used to the format and          iPad is much more visible.
The skyscraper ad performed better         presentation on the iPad.
on the PC than on the iPad in terms of:
                                           Another potential factor is that the
                                           skyscraper ads on the iPad occupy           Key Takeaways
•	   Time to First Fixation (average
     of 1.87 seconds faster on the         a relatively larger percentage of the
                                           total screen area which can cause           •	 The embodied nature of tablet
     PC).
                                           them to capture a higher percentage            presentations should be a
                                           of people’s attention, but not                 consideration in the effective
•	   Fixations Before (2.79 fewer on
                                           necessarily more quickly, or for longer.       design of adverts and their
     the PC).
                                                                                          placements on websites. The
                                                                                          implications for ad placement,
The slower time taken to notice the
                                                                                          especially      regarding   the
skyscraper ad on the iPad is, perhaps,     Skyscraper Ads vs. Other                       element of visual interference
because on the iPad people scroll with
their finger over where the skyscraper
                                           Ads                                            by the hand, is a variable
                                                                                          that is not relevant on the PC.
would be, posing an opportunity for
                                           Skyscraper ads on the PC:                      Skyscraper ads on an iPad are
the obscuring of the ad by their finger.
                                                                                          more likely to be obstructed by
Once scrolling is complete, and the
                                           Once users’ attention is captured,             the scrolling finger.
finger is moved, the ad is exposed for
                                           there is more engagement with
viewing.
                                           skyscraper ads than leader board ads        •	 Skyscraper ads (on the PC in
                                           (and all other ads) on the PC in terms         particular) do hold and retain
Skyscraper ads also performed better
                                           of:                                            user attention but take longer
on the PC in terms of engagement,
                                                                                          to be noticed, therefore the
holding attention for longer:
                                           •	 Average Fixation Duration (over             focus should be on creating a
                                              22% longer than leader board                strong, eye catching message
•	   37.5% longer Fixation Duration
                                              ads).                                       and design.
     on the PC.
                                           •	 Average Total Visit Duration
•	   82% longer Total Visit Duration
                                              (27.5% longer than leader board
     on the PC.
                                              ads).
Skyscraper ads on the iPad:
                                           This, once again, indicates that the
                                           ads are still viewed and noticed, but
The    only   metric    where  the
                                           not as quickly, or by as many people
skyscraper performed better on
                                           as other ad types.
the iPad was Percentage Fixated.
31% of participants fixated on the
                                           Skyscraper ads on the iPad:
skyscraper vs. 13% on the PC.
                                           Skyscraper ads on the iPad did not
The higher percentage of people
                                           perform as well as the leader board
fixating on the skyscraper ads on                                                     Skyscraper ads on an iPad are more
                                           ads, which was to be expected.
the iPad could partly be due to the                                                   likely to be obstructed by the scrolling
                                           Again we could speculate that this
fact that on the PC, the presentation                                                 finger.




                                                                                                                                 8
All Ads By Type
Big Box Ads




Big Box Ads: PC vs. iPad                  Big box ads on the iPad:
                                                                                      Key Takeaways
Big box ads on the PC:                    The percentage of participants who
                                          fixated on the big box ad, however,         •	 The PC format for big box
Big box ads attracted attention more      was slightly higher on the iPad at             ads seems to be better than
quickly on the PC than the iPad, with     26% compared to 23% on the PC.                 the iPad at both attracting
an average of:                            As with the skyscraper ad, this could          attention more quickly, and
                                          partly be due to the fact that the             holding it.
•	   9.52 fewer Fixations Before.         PC presentation format is familiar
                                          to users - they know which areas            •	 Therefore,    as   with     the
•	   4.65 seconds shorter Time to         contain advertising as opposed to              skyscraper ads, the focus
     First Fixation.                      content.                                       should be on creating a strong,
                                                                                         eye catching message and
Big box ads also work better at holding   Again, another potential factor is that        design for big box ads for
attention and creating engagement         the big box ads on the iPad occupy             consideration when viewing on
on the PC vs. the iPad.                   a relatively larger percentage of the          the tablet format.
                                          total screen area which can cause
•	 Fixation Duration on the PC was        them to capture a higher percentage
   26% longer.                            of people’s attention, but not
                                          necessarily more quickly, or for longer
•	 Total Visit Duration on the PC was     (see images below).
   almost 15% longer.




In this image of the PC screen, the big box ad takes up 5.7%      In this image of the iPad screen, the big box ad takes up
of the screen space.                                              9.3% of the screen space.




                                                                                                                              9
Ads By Vertical
We also measured the performance of ads on different categories of
websites (verticals) to determine if a user is more influenced by ads on a
specific website category than others.



The results presented so far show the      •	 Technology websites on the PC             site loaded slowly but the stock
average performance of ads across all         were better at keeping interest           ticker loaded early. It is possible
verticals. Here, the vertical categories      rather than capturing it. Ads on          that resource-intensive elements
are broken out to indicate specifically       Technology sites had the highest          that load early can affect the
how the average of all ad types               Fixation Duration, tied with Retail       loading of subsequent elements.
performed in each category.                   at 0.2 seconds, and the second
                                              highest Total Visit Duration            •	 Travel, Lifestyle, News and Auto
                                              behind Retail at 0.46 seconds.
On the PC                                                                                sites were better at attracting
                                                                                         attention than keeping users
                                           •	 News and Finance sites were                interested or engaged.
•	 Ads on Retail sites were the most          among the worst performing
   effective, performing well on              verticals on the PC. It’s interesting
   all metrics, followed closely by           to note that nearly all the finance
   Entertainment. The ads on both             sites had very long preload times
   of these verticals were strong at          suggesting something consistent
   capturing and holding interest             in the nature of the construction
   compared to the other verticals.           of those sites. We noticed that one




                                                                                                                              10
Ads By Vertical




On the iPad                                verticals - Total Visit Duration and
                                           Visit Count were slightly below the
                                                                                     engagement.
                                                                                   •	 The results suggest that when
                                           average of all verticals.                  advertising on a site that
•	 Despite the poor performance of
                                                                                      perhaps is not as relevant to
   ads on News and Finance sites
                                         •	 Ads on Entertainment sites were           your ad, it might be better to
   on the PC, these verticals were the
                                            not powerful attention attractors         focus on creating an ad that
   best all round performers on the
                                            but when people finally found             will capture attention faster,
   iPad.
                                            them, they stayed on them for             but that might not keep visitors
                                            a long time. The ads had the              engaged for as long. However,
•	 News sites performed well at
                                            highest Total Visit Duration at 2.72      if you are advertising on a site
   generating attention to the ads
                                            seconds, a 63% increase over the          that is highly relevant to your
   with a below average Time to First
                                            next highest vertical (Auto), and         advert, it might be better to go
   Fixation. Engagement metrics
                                            the highest Visit Count at 7.35, a        with an ad format/placement
   were also good, with a higher than
                                            30% increase over the next best           that you know is going to get
   average Total Visit Duration and
                                            performing vertical (News).               better engagement.
   the second highest average Visit
   Count, behind Entertainment, at
                                         •	 Unlike the performance on the          •	 These results also highlight
   5.62.
                                            PC, ads on Technology websites            the importance of audience
                                            had the worst performance on the          segmentation and targeting.
•	 Finance sites also performed
                                            iPad. Ads did not capture attention       Consider the differences in the
   well at generating attention to the
                                            or interest, and did not generate         profile and intent of the visitor
   ads - the average Time to First
                                                                                      for each of the website verticals
   Fixation was below average, and
                                                                                      tested in this study (e.g. a News
   the Fixations Before was the third
                                                                                      site vs. an Entertainment site).
   lowest behind Travel and Lifestyle.
                                                                                      Visitor intent can vary largely
   Finance sites were also good at
                                                                                      between each vertical category
   keeping interest and engagement       Key Takeaways                                which can have a significant
   with an 11% longer Fixation
                                                                                      effect on the success of an
   Duration than the next highest        •	 The vertical category of the              advertising campaign.
   vertical, and a higher than average      website on which ads are
   Total Visit Duration.                    placed must be taken into              •	 For more accurate audience
                                            consideration when planning               segmentation and targeting,
•	 Ads on Travel and Lifestyle sites        advertising strategies. Ads will          consider data advertising which
   captured attention the quickest.         not necessarily perform as                can deliver highly qualified
   The average Time to First Fixation,      effectively on one category of            leads to your campaign by
   and the Fixations Before were over       website compared to another.              targeting your ideal consumer
   50% less than the average of all         Additionally, ads can perform             profile throughout their web
   verticals, with 92% of participants      differently on the same vertical          journey. Data advertising can
   fixating on the ads. However             website depending on whether              boost conversion rates and
   ads on Travel and Lifestyle sites        they are viewed on an iPad vs. a          deliver a positive return on your
   did not keep the user engaged            desktop PC.                               marketing investment.
   or interested as much as other




                                                                                                                          11
Conclusion




The aim of this eye-tracking study        in the effective design of websites        Leader Board Ads
was to provide some insight into          and the placement of ads on them.
how people observed web pages             The implications for ad placement,         •	 Leader board ads on the PC had
containing advertising elements           especially regarding the element of           a 45% faster average Time to
in various formats on both the            visual interference by the hand, is a         First Fixation, had almost half the
traditional PC vs. the tablet format.     variable that does not exist on the PC.       Fixations Before, were fixated on by
Does the new on-the-go user impact                                                      41% more participants, and had a
display ad effectiveness?                                                               Visit Count 15% higher, compared
                                          Summary of Key Metrics                        to the next best performing ad type.
We also wanted to measure the
performance of ads on different           PC vs. iPad                                •	 Leader board ads on the iPad
website verticals to determine if ads                                                   had a 24% faster average Time
on one type perform better than those     •	 Leader board ads were seen over            to First Fixation, had an average
on another.                                  twice as fast on average, with half        of 15% fewer Fixations Before,
                                             the Fixations Before on the PC vs.         and were fixated on by 16% more
The study revealed that across both          the iPad.                                  participants, compared to the next
platforms, leader board ads were                                                        best performing ad type.
the best performing type of ad in         •	 Leader board ads on the iPad
terms of attention capturing metrics,        held attention for longer, with an      •	 The Fixation Duration on leader
solidifying the notion that top and          average Total Visit Duration 22.5%         board ads compared to other ads
centre ad placement remains a strong         longer compared to the PC.                 on the iPad was over 12% longer,
and privileged place to be.                                                             Total Visit Duration was over 44%
                                          •	 Skyscrapers performed better               longer, and Visit Count was over
•	 Leader board ads on the PC were           on the PC vs. the iPad for almost          13% higher on average.
   seen quicker than leader board            all metrics. Time to First Fixation
   ads on the iPad, but the leader           averaged 22% faster, Fixations          Skyscraper Ads
   board ads on the iPad held                Before averaged almost 13% fewer,
   attention for longer.                     Fixation Duration averaged 37.5%        •	 Skyscraper ads on the PC had an
                                             longer, and Total Visit Duration           average Fixation Duration of over
•	 Leader board ads performed best           averaged 82% longer.                       22% longer vs. leader board ads,
   in terms of engagement metrics
                                                                                        and had an average Total Visit
   on the iPad, while on the PC,          •	 31% of participants fixated on the         Duration of 27.5% longer.
   skyscraper ads performed better           skyscraper on the iPad vs. 13% on
   for engagement metrics.                   the PC.
                                                                                     Vertical Summary
Generally speaking, all ad types on       •	 Big box ads performed better for
                                                                                     •	 Ads will not necessarily perform
the PC outperformed ads on the iPad          almost all metrics on the PC. Time to
                                                                                        as effectively on one category of
for the majority of metrics. However,        First Fixation averaged 45% fewer,
                                                                                        website compared to another.
the skyscraper and big box ads on the        Fixations Before averaged 35%
iPad were better at capturing a higher       fewer, Fixation Duration averaged
                                                                                     •	 Ads can perform differently on the
total percentage of fixations, possibly      26% longer, and Total Visit Duration
                                                                                        same vertical website depending
due to the larger relative percentage        averaged almost 15% longer.
                                                                                        on whether they are viewed on an
of viewing area.
                                                                                        iPad vs. a desktop PC.
                                          •	 26% of participants fixated on the
The embodied nature of tablet                big box ad on the iPad vs. 23% on
presentations should be considered           the PC




                                                                                                                               12
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> About Tobii
Eye tracking and gaze interaction by Tobii Technology is revolutionizing computer interaction and research.
Gaze interaction helps thousands of people with special needs to communicate and is advancing into
mainstream computers. Eye tracking has transformed research and human behavior analysis and is now
industry standard in many fields.


>   Tobii Mobile Device Testing Solutions

>   Usability Eye Tracking Case Studies




                                                                Digital Marketing Questions?
                                                                Ask one of Mediative’s Digital
                                                                Marketing Strategists
                                                                info@mediative.com

                                                                Eye Tracking Questions?
                                                                Contact Tobii
                                                                sales.us@tobii.com




                                                                Mediative.com          1.800.277.9997
                                                                August 2012            info@Mediative.com

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The effectiveness of display advertising on a desktop pc vs a tablet device mediaative

  • 1. the effectiveness of display advertising on a desktop pc vs. a tablet device New Eye-Tracking Research from Mediative and Tobii August 2012 ° Mediative.com
  • 2. About Mediative Mediative is a digital marketing company providing performance services and access to media platforms. Organizations who want to significantly enhance their digital presence and influence buyers turn to us to help generate revenue by quickly moving their targets from awareness to purchase. Location and research-based data fuels our insight, which we leverage across our consultative performance services, online properties, and location-based marketing platforms in the dynamic digital world. With precise and unmatched knowledge of how “shoppers and clients buy”, we take a consultative and holistic approach, based on our people’s passion for insight and results, to provide the outcomes you need now, and for the future. 2
  • 3. Summary Tablet usage has exploded. eMarketer estimates there will be nearly 70 million tablet users in the US by the end of 2012, an increase of more than 100% over 2011, and it is a growth that is expected to continue through 2015. Clearly a huge opportunity exists Key Findings Comparison Between Ad for advertisers to reach audiences Type Performance through the tablet as an additional digital marketing medium. Comparison Between PC and iPad Ad Performance 1. Leader board ads were the most effective ad type overall on the PC Using eye-tracking technology, the and iPad, being seen quickest, purpose of this study was: 1. Leader board ads on the PC were seen over twice as fast on average with fewest fixations before being compared to the iPad, with less noticed, and having the highest 1. To determine what differences, percentage of people noticing/ if any, there were in the views than half the fixations on other elements on the page before the fixating on them. and glances captured by display advertising on a traditional desktop leader board ad was noticed. 2. On the iPad, leader board ads had PC compared to a tablet computer (in a 44% longer average total visit this case, the Apple iPad). 2. A slightly higher percentage of users fixated on the leader board duration compared to the next ads on the PC vs. the iPad (39% best performing ad, with a higher 2. To provide some insight into fixation duration and a higher how people observed web pages vs. 37%), but leader board ads on the iPad held attention for longer, total number of visits. containing advertising elements in various formats such as leader with an average total visit duration 22.5% longer. 3. It’s interesting to note, however, boards, big boxes, and skyscrapers. that, on the PC, the skyscraper ad 3. The skyscraper ad on the iPad was outperformed the leader board 3. To measure the performance of ad for engagement metrics with ads on different website verticals fixated on by 31% of users vs. 13% on the PC. However, the skyscraper a 27.5% longer total average visit to determine if ads on one type of duration, and a 22% longer average vertical website perform better than ad was noticed more quickly on the PC, and held attention for an fixation duration. This shows that those on another. skyscraper ads are still viewed average of 82% longer in total. and noticed - not as quickly, or 4. 26% of users fixated on the big box by as many people as the leader ads on the iPad compared to 23% board ad, but they receive more on the PC. engagement once noticed. 5. Despite the higher number of total people fixating on the big box ads on the iPad, it was the ads on the PC that attracted attention more quickly, with almost half the time Ad Unit Sizes Defined to first fixation, and 35% fewer fixations before. • Leader Board: 728 x 90 6. Engagement with the big box ads • Skyscraper: 160 x 600 was also higher on the PC. The average fixation duration was 26% • Big Box: 300 x 250 longer, and the total visit duration was 15% longer. 3
  • 4. Methodology 31 participants viewed display ads on a desktop PC, and 27 participants Tasks Metrics Measured viewed the ads on the iPad. Depending on the content vertical being tested, participants were asked: 1. Attention Capturing Metrics 3 different ad types were tested: Time to First Fixation: The time “You ______. Could this site help give 1. Leader board (728 x 90) (in seconds) before the participant you the information you need?” 2. Skyscraper (160 x 600) noticed an ad. 3. Big box (300 x 250) 1. are thinking about buying a car Fixations Before: The number of 2. are trying to decide what movie to 8 different website content categories fixations elsewhere on the page before go see (verticals) were tested with ads shown the participant noticed an ad. 3. are wondering how the economy on the web page: is doing Percentage Fixated: The percentage 4. are looking for some new recipes 1. Automotive of the total participants who fixated 5. have a few minutes and want to 2. Entertainment on the ad at least once during the catch up on today’s news 3. Finance session. 6. are looking to buy a new toaster 4. Lifestyle 7. are thinking about getting a new 5. News cellphone 2. Engagement Metrics 6. Retail 8. are thinking of doing some travel 7. Technology in Canada this summer Fixation Duration: The average 8. Travel duration of a fixation (in seconds). Participants viewed 5 different sites Data was collected using the Tobii X60 in each vertical, and were given 5 Eye Tracker with the Mobile Device Total Visit Duration: The total time seconds to view the page after it had (seconds) of all visits (consecutive Stand for the iPad, and the Tobii T60 finished loading. Eye Tracker for the PC. fixations on an area of interest). The order that the verticals were Visit Count: The number of visits The desktop exposure was on a presented was randomized between 1280x1024 screen, and the iPad was participants made during the session. participants. e.g. if they looked at the ad twice, in landscape orientation (1024x768 looking at something else in between, screen). that counts as two visits. These images show how the eye tracker can create heat maps (areas of highest gaze concentration), and gaze maps (showing the path a user’s eyes took across the page). Heat Map Gaze Map 4
  • 5. Key Takeaways Attention Capturing Metrics Engagement Metrics The results solidify the expectation that the top portion of the page, where leader board ads are commonly placed, continues to be a privileged region, generally registering very strong attention on both the desktop PC and iPad. If a large portion of the traffic coming to your website is using a tablet device, consider investing more of your display advertising spend into leader board ads rather than skyscraper or big box ads. Leader board ads take up a large portion of the page (often the whole width) and are not likely to be masked by hands/fingers when scrolling. Tablet behaviour may evolve, but given the physical dimensions of the device and the way users interact with it, it makes sense that this will continue to be an effective advertising unit. The results of the performance of ads on different verticals suggest that if you are advertising on a site that perhaps is not as relevant to your ad, it might be better to focus on creating an ad that will capture attention faster, but that might not keep visitors engaged for as long. However, if you are advertising on a site that is highly relevant to your ad, it might be better to go with a format/placement that you know is going to get better engagement. Overall, the findings indicate that ads on a PC are seen quicker, and hold engagement longer than ads on an iPad, with a few exceptions. Therefore, the differences in design characteristics should be taken into consideration when creating display ad campaigns in order to optimize attention and engagement on each platform. 5
  • 6. All Ads By Type Leader Board Ads Leader Board Ads: PC vs. Leader board ads on the iPad: Key Takeaways iPad • Held attention for longer, with an average Total Visit Duration 22.5% • Leader board ads on the PC Leader board ads on the PC: longer than on the PC. were seen quicker than those on the iPad, but the leader • Caught visitors’ attention over This suggests that while people board ads on the iPad held twice as fast on average with fewer are familiar with the traditional attention for longer, and were than half (47%) of the fixations dimensions of websites on a PC and looked at by almost as many elsewhere on the page before the use the information at the top for people. ads were noticed (Fixations Before navigation, they are spending more metric). time viewing the leader board ads on • Therefore, leader board ads on the landscape-oriented iPad, possibly tablets have the potential to be • Captured the attention of 39% of because the tablet ads occupy a more effective than those on the participants vs. 37% on the relatively larger percentage of the the PC. iPad. total screen area (see images below). In this image of the PC screen, the leader board ad takes up In this image of the iPad screen, the leader board ad takes 5% of the screen space. up 8.1% of the screen space. 6
  • 7. All Ads By Type Leader Board Ads Leader Board Ads vs. Leader board ads on the iPad: Key Takeaways Other Ads Compared to the next best performing ad type, leader board ads: • On both the PC and iPad, leader Leader board ads were the most boards were the most effective effective type of ad overall on the PC • had a 1.61 second faster average ad, being seen quicker and with and iPad. Time to First Fixation. fewer Fixations Before than other ad types on the page. This Leader board ads were seen quicker, • had an average of 3.26 fewer ad type also had the highest with fewer Fixations Before than any Fixations Before. percentage of people noticing/ other type of ad, and had the highest fixating on them. This solidifies percentage of people noticing/ • were fixated on by 16% more the notion that top and centre fixating on them. participants. ad placement remains a strong and privileged place to be. Leader board ads on the PC: Leader board ads were more effective than other ads on the iPad for • On the iPad, leader board Compared to the next best performing metrics associated with interest and ads had better engagement ad type, leader board ads: engagement: metrics than all other ads types on the page. Fixation • had a 2.52 second faster average • Over 12% longer Fixation Duration Duration, Visit Duration and Time to First Fixation. on average. Visit Count were all greater for leader board ads. • had an average of 8.6 fewer • Over 44% longer Total Visit Fixations Before. Duration on average. • were fixated on by 41% more participants. • Over 13% higher Visit Count on average. • had a Visit Count 15% higher. On the iPad, leader board ads were the most effective ad, being seen quicker than other ads on the page, with better engagement metrics. 7
  • 8. All Ads By Type Skyscraper Ads Skyscraper Ads: PC vs. iPad format is familiar to users - they know which areas contain advertising as is because the scrolling finger can obscure the skyscraper on the iPad, Skyscraper ads on the PC: opposed to content, however people whereas the leader board ad on the are not so used to the format and iPad is much more visible. The skyscraper ad performed better presentation on the iPad. on the PC than on the iPad in terms of: Another potential factor is that the skyscraper ads on the iPad occupy Key Takeaways • Time to First Fixation (average of 1.87 seconds faster on the a relatively larger percentage of the total screen area which can cause • The embodied nature of tablet PC). them to capture a higher percentage presentations should be a of people’s attention, but not consideration in the effective • Fixations Before (2.79 fewer on necessarily more quickly, or for longer. design of adverts and their the PC). placements on websites. The implications for ad placement, The slower time taken to notice the especially regarding the skyscraper ad on the iPad is, perhaps, Skyscraper Ads vs. Other element of visual interference because on the iPad people scroll with their finger over where the skyscraper Ads by the hand, is a variable that is not relevant on the PC. would be, posing an opportunity for Skyscraper ads on the PC: Skyscraper ads on an iPad are the obscuring of the ad by their finger. more likely to be obstructed by Once scrolling is complete, and the Once users’ attention is captured, the scrolling finger. finger is moved, the ad is exposed for there is more engagement with viewing. skyscraper ads than leader board ads • Skyscraper ads (on the PC in (and all other ads) on the PC in terms particular) do hold and retain Skyscraper ads also performed better of: user attention but take longer on the PC in terms of engagement, to be noticed, therefore the holding attention for longer: • Average Fixation Duration (over focus should be on creating a 22% longer than leader board strong, eye catching message • 37.5% longer Fixation Duration ads). and design. on the PC. • Average Total Visit Duration • 82% longer Total Visit Duration (27.5% longer than leader board on the PC. ads). Skyscraper ads on the iPad: This, once again, indicates that the ads are still viewed and noticed, but The only metric where the not as quickly, or by as many people skyscraper performed better on as other ad types. the iPad was Percentage Fixated. 31% of participants fixated on the Skyscraper ads on the iPad: skyscraper vs. 13% on the PC. Skyscraper ads on the iPad did not The higher percentage of people perform as well as the leader board fixating on the skyscraper ads on Skyscraper ads on an iPad are more ads, which was to be expected. the iPad could partly be due to the likely to be obstructed by the scrolling Again we could speculate that this fact that on the PC, the presentation finger. 8
  • 9. All Ads By Type Big Box Ads Big Box Ads: PC vs. iPad Big box ads on the iPad: Key Takeaways Big box ads on the PC: The percentage of participants who fixated on the big box ad, however, • The PC format for big box Big box ads attracted attention more was slightly higher on the iPad at ads seems to be better than quickly on the PC than the iPad, with 26% compared to 23% on the PC. the iPad at both attracting an average of: As with the skyscraper ad, this could attention more quickly, and partly be due to the fact that the holding it. • 9.52 fewer Fixations Before. PC presentation format is familiar to users - they know which areas • Therefore, as with the • 4.65 seconds shorter Time to contain advertising as opposed to skyscraper ads, the focus First Fixation. content. should be on creating a strong, eye catching message and Big box ads also work better at holding Again, another potential factor is that design for big box ads for attention and creating engagement the big box ads on the iPad occupy consideration when viewing on on the PC vs. the iPad. a relatively larger percentage of the the tablet format. total screen area which can cause • Fixation Duration on the PC was them to capture a higher percentage 26% longer. of people’s attention, but not necessarily more quickly, or for longer • Total Visit Duration on the PC was (see images below). almost 15% longer. In this image of the PC screen, the big box ad takes up 5.7% In this image of the iPad screen, the big box ad takes up of the screen space. 9.3% of the screen space. 9
  • 10. Ads By Vertical We also measured the performance of ads on different categories of websites (verticals) to determine if a user is more influenced by ads on a specific website category than others. The results presented so far show the • Technology websites on the PC site loaded slowly but the stock average performance of ads across all were better at keeping interest ticker loaded early. It is possible verticals. Here, the vertical categories rather than capturing it. Ads on that resource-intensive elements are broken out to indicate specifically Technology sites had the highest that load early can affect the how the average of all ad types Fixation Duration, tied with Retail loading of subsequent elements. performed in each category. at 0.2 seconds, and the second highest Total Visit Duration • Travel, Lifestyle, News and Auto behind Retail at 0.46 seconds. On the PC sites were better at attracting attention than keeping users • News and Finance sites were interested or engaged. • Ads on Retail sites were the most among the worst performing effective, performing well on verticals on the PC. It’s interesting all metrics, followed closely by to note that nearly all the finance Entertainment. The ads on both sites had very long preload times of these verticals were strong at suggesting something consistent capturing and holding interest in the nature of the construction compared to the other verticals. of those sites. We noticed that one 10
  • 11. Ads By Vertical On the iPad verticals - Total Visit Duration and Visit Count were slightly below the engagement. • The results suggest that when average of all verticals. advertising on a site that • Despite the poor performance of perhaps is not as relevant to ads on News and Finance sites • Ads on Entertainment sites were your ad, it might be better to on the PC, these verticals were the not powerful attention attractors focus on creating an ad that best all round performers on the but when people finally found will capture attention faster, iPad. them, they stayed on them for but that might not keep visitors a long time. The ads had the engaged for as long. However, • News sites performed well at highest Total Visit Duration at 2.72 if you are advertising on a site generating attention to the ads seconds, a 63% increase over the that is highly relevant to your with a below average Time to First next highest vertical (Auto), and advert, it might be better to go Fixation. Engagement metrics the highest Visit Count at 7.35, a with an ad format/placement were also good, with a higher than 30% increase over the next best that you know is going to get average Total Visit Duration and performing vertical (News). better engagement. the second highest average Visit Count, behind Entertainment, at • Unlike the performance on the • These results also highlight 5.62. PC, ads on Technology websites the importance of audience had the worst performance on the segmentation and targeting. • Finance sites also performed iPad. Ads did not capture attention Consider the differences in the well at generating attention to the or interest, and did not generate profile and intent of the visitor ads - the average Time to First for each of the website verticals Fixation was below average, and tested in this study (e.g. a News the Fixations Before was the third site vs. an Entertainment site). lowest behind Travel and Lifestyle. Visitor intent can vary largely Finance sites were also good at between each vertical category keeping interest and engagement Key Takeaways which can have a significant with an 11% longer Fixation effect on the success of an Duration than the next highest • The vertical category of the advertising campaign. vertical, and a higher than average website on which ads are Total Visit Duration. placed must be taken into • For more accurate audience consideration when planning segmentation and targeting, • Ads on Travel and Lifestyle sites advertising strategies. Ads will consider data advertising which captured attention the quickest. not necessarily perform as can deliver highly qualified The average Time to First Fixation, effectively on one category of leads to your campaign by and the Fixations Before were over website compared to another. targeting your ideal consumer 50% less than the average of all Additionally, ads can perform profile throughout their web verticals, with 92% of participants differently on the same vertical journey. Data advertising can fixating on the ads. However website depending on whether boost conversion rates and ads on Travel and Lifestyle sites they are viewed on an iPad vs. a deliver a positive return on your did not keep the user engaged desktop PC. marketing investment. or interested as much as other 11
  • 12. Conclusion The aim of this eye-tracking study in the effective design of websites Leader Board Ads was to provide some insight into and the placement of ads on them. how people observed web pages The implications for ad placement, • Leader board ads on the PC had containing advertising elements especially regarding the element of a 45% faster average Time to in various formats on both the visual interference by the hand, is a First Fixation, had almost half the traditional PC vs. the tablet format. variable that does not exist on the PC. Fixations Before, were fixated on by Does the new on-the-go user impact 41% more participants, and had a display ad effectiveness? Visit Count 15% higher, compared Summary of Key Metrics to the next best performing ad type. We also wanted to measure the performance of ads on different PC vs. iPad • Leader board ads on the iPad website verticals to determine if ads had a 24% faster average Time on one type perform better than those • Leader board ads were seen over to First Fixation, had an average on another. twice as fast on average, with half of 15% fewer Fixations Before, the Fixations Before on the PC vs. and were fixated on by 16% more The study revealed that across both the iPad. participants, compared to the next platforms, leader board ads were best performing ad type. the best performing type of ad in • Leader board ads on the iPad terms of attention capturing metrics, held attention for longer, with an • The Fixation Duration on leader solidifying the notion that top and average Total Visit Duration 22.5% board ads compared to other ads centre ad placement remains a strong longer compared to the PC. on the iPad was over 12% longer, and privileged place to be. Total Visit Duration was over 44% • Skyscrapers performed better longer, and Visit Count was over • Leader board ads on the PC were on the PC vs. the iPad for almost 13% higher on average. seen quicker than leader board all metrics. Time to First Fixation ads on the iPad, but the leader averaged 22% faster, Fixations Skyscraper Ads board ads on the iPad held Before averaged almost 13% fewer, attention for longer. Fixation Duration averaged 37.5% • Skyscraper ads on the PC had an longer, and Total Visit Duration average Fixation Duration of over • Leader board ads performed best averaged 82% longer. 22% longer vs. leader board ads, in terms of engagement metrics and had an average Total Visit on the iPad, while on the PC, • 31% of participants fixated on the Duration of 27.5% longer. skyscraper ads performed better skyscraper on the iPad vs. 13% on for engagement metrics. the PC. Vertical Summary Generally speaking, all ad types on • Big box ads performed better for • Ads will not necessarily perform the PC outperformed ads on the iPad almost all metrics on the PC. Time to as effectively on one category of for the majority of metrics. However, First Fixation averaged 45% fewer, website compared to another. the skyscraper and big box ads on the Fixations Before averaged 35% iPad were better at capturing a higher fewer, Fixation Duration averaged • Ads can perform differently on the total percentage of fixations, possibly 26% longer, and Total Visit Duration same vertical website depending due to the larger relative percentage averaged almost 15% longer. on whether they are viewed on an of viewing area. iPad vs. a desktop PC. • 26% of participants fixated on the The embodied nature of tablet big box ad on the iPad vs. 23% on presentations should be considered the PC 12
  • 13. Subscribe to Mediative’s newsletter to receive more insights and studies. Download our latest whitepapers > The Impact of Display Advertising At-Retail on Influencing Customer Buying Behaviour Featuring Walmart > The Brand Lift of Paid Search Featuring Walmart > From the Creation to the Evolution of Location Based Marketing Download our quick wins guide > 50 Quick Wins for Optimal Website Performance > About Tobii Eye tracking and gaze interaction by Tobii Technology is revolutionizing computer interaction and research. Gaze interaction helps thousands of people with special needs to communicate and is advancing into mainstream computers. Eye tracking has transformed research and human behavior analysis and is now industry standard in many fields. > Tobii Mobile Device Testing Solutions > Usability Eye Tracking Case Studies Digital Marketing Questions? Ask one of Mediative’s Digital Marketing Strategists info@mediative.com Eye Tracking Questions? Contact Tobii sales.us@tobii.com Mediative.com 1.800.277.9997 August 2012 info@Mediative.com