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Voice and IP Convergence for
Future-proof Communicatoin Platform
www.vctel.com
All the functionality from the past
                with
           power of the
               future




                           = VoIP+Apps+LDK

            In the fast moving business world, you
            need a voice platform that can keep-up.
            The voice system you need, must address all
            those basic business communications needs,
            deliver on the connectivity promise of
            VoIP (Voice over IP) technology and have an
            array of applications for effective productive
            communications throughout your business.
Voice and IP Convergence for
Future-proof Communicatoin Platform

             was designed to do just that, all in an
             affordable package. LG-Nortel's LDK advanced
             digital
communications architecture merged with the latest in
VoIP technology and advance business applications offers
an unparalleled solution to your ever evolving business
needs.




                                   High Powered VoIP Solution
                                   LG-Nortel's advanced VoIP technology integrated in the
                                   ipLDK delivers on the promise
                                    -   Remote users connect transparently over broadband interfaces.
                                    -   Multi-site businesses network seamlessly over the WAN.
                                    -   Important business applications interface at LAN speeds
                                    -   Connect via digital, ipLDK Softphone and widest array of wireless and IP terminals
                                    -   SIP trunk interface




                                   Advanced Business Applications
                                   Controlling cost and improving productivity can often negatively impact your
                                   customer’s contact experience. LG-Nortel's advanced 3rd party CTI and
                                   proprietary applications help you to improve productivity and customer service
                                   levels to gain the competitive edge on your business needs.
                                    -   Call Center: MIS with PC based real-time ACD Supervision
                                    -   ez-Attendant: PC based Attendant shares database with ez-Phone users
                                    -   Standards based TSP for 3rd party CTI
                                    -   Integrated Auto-Attendant/Voice Mail



                                   Innovative Stylish Desk-top Terminals
                                   The stylish design of the new LDP 7000 series digital phones address
                                   the varied needs common in a business environment. Select the basic
                                   7004 for a simple lobby phone or select the advanced 7024LD
                                   with large color-graphic display and innovative mobile-like user
                                   interface yielding a desk-top terminal with more power and ease of
                                   use than ever before possible.




                                   Feature Rich & Cost Effective
                                   LG-Nortel has been a major provider of telecom equipment for almost 5
                                   decades. LG-Nortel’s LDK digital hybrid system has been answering the
                                   telephony needs of small and mid-sized business users for over a
                                   decade. In that time.
                                   LG-Nortel has constantly upgraded and enhanced the system to provide a
                                   rich and robust set of feature and functions at the lowest possible cost.
                                   So you can be assured of getting all the telephony features and
                                   functions you need at a highly competitive price.
ipLDK-50            ipLDK-100              ipLDK-300



Key System
Features




   Smooth Migration to IP



                    ipLDK                    GSM
                                                                        Mobile Extension
  DKTU


  SLT
                                PSTN ISDN
                                                                                 Tele-Workers
  FAX

                                                                               DKTU             SLT
  DECT

                                IP NETWORK
                                                            ipLDK-RSG
                                                                                           PC




                                   AP
           CTI     Ez-ATD
          PC Application
                                            IP Phone

                                  WIT                                     IP Soft phone



          Agent         Agent           IP Phone
          ACD Software
LG-Nortel's VoIP technology
for reliable & secure
connectivity
LG-Nortel's VoIP technology for
        reliable and secure connectivity

        Remote users connect transparently, multi-site systems
        interconnect seamlessly, and applications enjoy LAN speeds
        with the ipLDK modular VoIP implementation.
        LG-Nortel's VoIP technology is simple to implement, addresses QoS
        and assures security for comunications over broadband networks.




                                       IP
                                                                         Remote User (Tele-worker Solution)
                                    NETWOR
     101
                                    K                                    Whether you choose the Basic or Pro Remote, your remote users get full and
                                                             103         transparent access to the features and resources of the ipLDK platform.
             ipLDK
                                                  IP Phone               The remote phone simply operates like the phone in the office.
                                    Digital                  104          Basic: LIP Phone for local tele-worker
                                    kwyse
                                    t
                                                      Full                Pro: RSG (Remote Service Gateway) includes ports for Digital phone,
                                    SLT
                       RSG
                 Simple             PC
                                                 Home Office                   Fax(or SLT), BGM/Alarm contact and local PSTN and Back-up.
               Home Office




  EXT 100                                             EXT 300
                  ipLDK                       ipLDK
                                                                         System Networking
                                                                         The ipLDK VoIP module integrates seamlessly into your company’s LAN and WAN.
                                                                         ipLDK offers superior networking functionality by combining standards based
                             Internet                                    (H.323/450) VoIP connectivity for basic functions and LG-Nortel's proprietary protocol
                                                                         to gain advanced capabilities over your IP network.
                                                                         Transfer or call remote system extensions with a Unified Numbering Plan,
                  ipLDK                       ipLDK
                                                                         share resources accessing facilities from remote systems, centralize attendant
  EXT 200                                             EXT 400            & voice mail services, activate forward and receive messaging transparently
                                                                         across the network utilizing your WAN and/or ISDN (PRI) network.
            Sample Connection using VoIP


                                                                         ipLDK Soft phone
                                                                         The ipLDK SoftPhone gives you a powerful personal communications tool.
                                                                         In addition to full access to the ipLDK, the application synchronizes its
                                                                         internal Phone Book with your PIM (Outlook, ACT!, Goldmine), links to your
                                                                         Outlook calendar and e-mail, records conversations, and permits video
                                                                         calling and file sharing/collaboration under single application. With remote
                                                                         connectivity, add a WiFi interface to your PC for anywhere/anytime full
                                                                         feature transparent access to the ipLDK features and resources.



Key distribution to each device      Automatic key exchange              QoS (Quality of Service) & Secure VPN
                                                                         Quality and security for your voice communications is a must. By enabling
                         Internet                                        DiffServe pretagging and IP Sec, LG-Nortel’s VoIP technology assures reliable
                                                                         and secure voice communications over IP networks. With DiffServe real-time
                                                                         voice packets are given priority over data at each point in the network route.
              IPSec Tunnels for RTP packets
                                                                         Implementing the IPSec VPN (Virtual Private Network) standard sets
                                                             Remote IP
                                                              Phone
                                                                         authorization keys and establishes a ”tunnel” through the network assuring
   VolBE                                         RSG                     you of private and secure voice communications.
Advanced Business Applications
C«ng ty TNHH §iÖn Tho¹i V©n Chung – 157 §Æng TiÕn §«ng - §èng §a – Hµ Néi
Tel : 04 537 5995 Hotline kü thuËt : 0946 123 123 ; Hotline kinh doanh : 0945 567 567
Website: http://www.vctel.com.vn



    LG-Nortel provides an array core telephony business applications to
    improve productivity and enhance your customer’s contact
    experience. These desk-top PC and server based applications
    combine the power of your databases with tools your organization can
    employ to better serve your customer. In addition, LG-Nortel’s CTI
    permits you to obtain customized applications from 3rd parties for
    those business specific applications that must interface with your
    telephone equipment.



                                        ez Attendant
                                        ez Attendant operates with an attendant’s multi-button phone visualizing the
                                        status of incoming calls and other users with icons to denote status of lines and
                                        stations, increasing the attendant’s efficiency and productivity. The application can
                                        manage and interact with a contact database (Outlook, Goldmine, ACT!, etc) in
                                        the Phone Book Window. Use the Phone Book to places calls, send e-mails or
                                        SMS messages, and see who is calling to improve service levels to your
                                        customers.




                                        Call Center Management & Supervision
                                        Advanced incoming call algorithms permit flexible ACD group structures, covering
                                        customer service, tech service, and other groups employing basic or advanced
                                        incoming Caller ID routing. Supervisors can be defined to provide basic real-time
                                        management from an ipLDK terminal. The optional ACD ProCall Center app.
                                        incorporates flexible historical, real-time and forecasting reports and versatile
                                        PC based supervisor; capable of monitoring an array of real-time windows and
                                        Wall Boards for up to 3 ACD groups simultaneously.



                                        PC Admin Management & Supervision
                                        User friendly PC Admin supports multi-level database access for use as a site
                                        management tool. Permit structured database access so your staff can manage
                                        system functions quickly and conveniently. Provide flexible access to the various
                                        Admin functions as desired for your business; give access to supervisors for call
                                        routing and to attendants for speed dial and name/number assignments. Provide
                                        the system administrator with full access to the system database.




                                        CTI unleashes your databases
                                        CTI applications employ your customer databases to deliver information to your
                                        staff along with the call, ipLDK’s ez-Phone interfaces LG-Nortel’s TAPI 2.1 TSP
                                        (Telephone Service Provider) to the desk-top PC. ez-Phone can receive
                                        caller information from 1st (local) or 3rd (server) party database applications.
                                        Agents receive customer records for the caller as they answer the call,
                                        simply
                                        verify the caller information rather then inconvenience the caller with delays to
                                        bring up a customers record. The customer service level is enhanced and agent
                                        productivity improved.
Various Wireless Solutions give
          your staffs the mobility they need

          ipLDK integrates multiple wireless technologies so
          your staff can get the level of mobility they need: locally
          around the office space, thought out your business
          offices, or wide area with their mobile/cell phone.




                                     Bluetooth
                                     headset
                                                                               In Office mobility with Bluetooth
                                                                               When the need is for tetherless office mobility, the LDP-7024D and
                                                                               LDP-7024LD are the solution. The optional Bluetooth module and any
                                                                               standard Bluetooth headset allows the user to move freely within a range
                                                     Optimal Performane
                                                                               of 10 meters. Users are untethered and handsfree for efficient high volume
                                                     Rang:3m                   or agent call handling.
                                                                                   Note : Compatible Bluetooth Headset Mobel : Jabra BT-200/250
         Limited Performane Rang:5m                                                                                            Plantronics M3000
                                                                                                                               Motorola HS810



                                              802.11b
                                            access
                                            points                             In-buiding Wireless for Office Mobility
                                                                               Low Cost DECT/High Coverage WiFi
                                                                    802.11b
                Cell 1                                              SIP
                                                                    points

                                  ipLDK
                                                                               LG-Nortel in-building wireless solution lets you roam freely through-out your
                                                                    802.11b
                                                                    SIP
                                          Ethernet




                                                                    points
                Cell 2                          Seamless Roaming
                                                between access                 business facility using wireless voice terminals as standalone extensions or
                                                points
                                                                               linked to a wired desk-top terminal. You gain access to the ipLDK to place
                         Router
                                                                    802.11b
                                                                    SIP
                                                                               and receive calls or activate features anywhere in the RF coverage zones.
                                          Internet                  phone      Seamless hand-over between zones increases the range and allows
                                                                               constant user mobility during a call or while idle.
                                                                               The ipLDK lets you choose the right technology for your site.
                                                                               LG-Nortel's DECT digital wireless phone and DECT base stations implement
                                                                               the ETSI Digital Enhance Cordless Telephone standard for multiple
                                                                               user/multiple cell environments with up to 3 cells and 24 handsets.
                                                                               LG-Nortel Wireless IP Phone implements WiFi (Wireless LAN) standard from
                                                                               IEEE, 802.11b. Bring together an unlimited number of zones for full building
                                                                               coverage. With its large full color screen and mobile phone like operation,
                                                                               you l quickly adapt to the wireless environment and its many benefits.
                                                                               WiFi also allows you to merge your voice and data over a single wireless
                                                                               LAN infrastructure.
    DECT Handset                                     WiFi Phone
     (GDC-345H)                                      (WIT-300H)




                                                                   Extention
                                                                               Mobile Extension(GSM/CDMA)
                                                                   100
                                                                               For the road-warrior in need of unified communication, simply join the
Public             ISDN
user                                                                           user’s mobile number to the user’s desk-top phone, The mobile user gains
                                                                               full access to the ipLDK resources and incoming calls to the extension are
                    GSM                         ipLDK                          automatically routed to mobile user.


                   /
                   CDMA

                                                     Mobile extension 100
Distinguishing features lower
cost, inform and address critical
needs
                          ipLDK-300


              ipLDK-100




   ipLDK-50




        Virtual Conference Room
                              Invite your co-workers and customers, to join in a Virtual Conference Room.
                              With ipLDK’s unique digital architecture you can bring up to 15 participants
                              into a single group conference, avoiding multiple calls and delivering a
                              single message. Each of the up to 9 Virtual Conference Rooms is secured
                              by a separate user defined password required to enter the conference,
                              assures only invited participants can enter.




        Hot Desk
                              Free to move and free to call. Using Hot Desk, multiple users can
                              asynchronously share a single ipLDK terminal. You log on to any
                              unused Hot Desk extension and your extension features are
                              available at the Hot Desk extension. Log-off and the Hot Desk
                              extension is available for use by other users. Ideal for companies
                              with a multi-shift environment or to set-up temporary back-up
                              coverage positions.




        Caller ID(CID)
                              With the new PSTN interface modules, you can receive incoming
                              Caller ID at any phone in the system including CID compatible
                              SLTs. Use the caller ID as a reference into your business database
                              with
                              LG-Nortel’s or 3rd party applications and now you can see the customers
                              history. Know who is calling before you answer, pick-up the call or let
                              the system take a voice message.




        Redundant Power
                              If you are concerned about failure of the internal system power
                              supply, equip your system with the Back-up Power unit. In the highly
                              unlikely event of failure of the primary supply, the back-up supply
                              takes over with no interruption in service for the critical back-up you
                              want.
Innovative Stylish Desk-top Terminals
C«ng ty TNHH §iÖn Tho¹i V©n Chung – 157 §Æng TiÕn §«ng - §èng §a – Hµ Néi
Tel : 04 537 5995 Hotline kü thuËt : 0946 123 123 ; Hotline kinh doanh : 0945 567 567
Website: http://www.vctel.com.vn



    Select from the widest array of desk-top terminals, designed to
    meet the needs of each location in your office. Desk-top terminals
    include
    the 7004N and 7004D and 7008N and 7008D, the choice for basic
    system services. The 7016D or 7024D for more advanced typical user
    needs incorporate the innovative mobile like operating style. The
    7024LD with
    its large display is the choice for the power user.




                                      LDP-7004N                                                                  LDP-7004D
                                   Entry Level Non Display                                                   Display Digital Keyset
                                   Digital Keyset                                                              One Line LCD (1 16)
                                     Dedicated Feature Keys                                                    2 Flexible Buttons
                                     2 Flexible Buttons                                                        5 Fixed Buttons
                                     5 Fixed Buttons                                                           OHD / HOLD
                                     OHD / HOLD




                                      LDP-7008D                                                                  LDP-7016D
                                   Compact and Convenient                                                   Essential and Standard
                                   Digital Keyset                                                           Digital Keyset
                                     Dual Line LCD(2 24)
                                                                                                               Triple Line LCD (3 24)
                                     8 Flexible Buttons
                                                                                                               Navigation Key /
                                     5 Fixed Buttons                                                           Hand Free Operation
                                     Speaker Phone                                                             16 Flexible / 7 Fixed Buttons
                                     Headset Jack                                                              Various Options available




                                      LDP-7024D                                                                  LDP-7024LD
                                   Leading and Highest                                                       Dignity Digital Keyset
                                   Level Digital Keyset                                                      with Large LCD
                                     Triple Line LCD (3 24)                                                    Multi Line Graphic LCD(9 32)
                                     Navigation Key / Hand Free                                                All the Beneficial of LDP series
                                     Operation
                                     24Flexible / 7 Fixed Buttons
                                     All Options available




                                      LDP-7048DSS                   Options
                                   DSS Console                       LDP-7000FU     Full Duplex Module
                                     48 Programmable Keys            LDP-7000MU     Melody Unit (40 poly melody)
                                     Can be assigned to direct       LDP-7000MFU    Melody and Full Duplex Unit
                                     station selection               LDP-7000CTU    Computer Telephony Integration Unit
                                     Can be programmed as            LDP-7000USB    Call Recording Feature thronging USB Module
                                     feature Keys
                                                                     LDP-7000BTU    Wireless Access function using Bluetooth Tech
                                                                     BTU and USB are only compatible with LDP-7024D and LDP-7024LD
                                                                     FU, MU and MFU are compatible with LDP-7016D, LDP-7024D and LDP-7024LD
Key System Features

                External Line                        System Features                            Call Features
                Features Auto Call Number            Alarm                                      Call Forward busy/no answer
                Redial(ACNR) Call Park               Account Code                                              follow-me
                Call Transfer                        Analog Caller ID Service                                  incoming CO Line off-net
                CO Call Time Restriction             Authorization Code                                        preset
                CO Call Transfer to Co Line          Auto Call Distribution(ACD)                               station off net
                Co Line Groups                       Busy Lamp Field                                           unconditional
                CO Line Name Display                 Canned Toll Restriction                    Camp-on
                CO Line Queuing                      CLI Message Waiting                        Call pick up
                CO Line Ring Assignment              Conference                                 DND
                Executive/Secretary Transfer         Dial by Name                               Hot line/Warm line
                Last Number Redial                   Door Phone                                 Serial Calling
                Music On Hold                        DID(Direct in Dial)                        Step Calling
                Private Line                         DISA(Direct Inward System Access)          Tenant Group
                Save Number Redial                   LCR(Least Cost Routing)                    Paging
                Speed Dial(Station/System)           Linked Station Pair                        Paging Meet Me Page
                System Speed Zone Group              Message Waiting Call Back                          Conference Group
                VoIP Call-Direct Call                SMDR
                VoIP Call-Call by Network            Remote Software Upgrade by ISDN, LAN
                ISDN Services                        or Modem Station Group-                    Hotel Features
                  -Advice of Charge (AOC)            Circular/Terminal/UCD/Ring/VM              Hotel name registration
                  -CLIP                              Universal Night Answer                     Check-in/out
                  -COLP                              Voice Over                                 Room Charge Display
                  -CLIR/COLR                         Attendant                                  One Time CO Call Enable
                  -MSN/Sub-Addressing                Voice Announcement                         Change Language On Display
                                                     Hot desk                                   Mini bar
                                                     Conference Room                            Maid Status
                Attendant Features                   CID                                        Bathroom Alarm
                                                     Redundant Power                            Baby Listening
                Call Queuing
                                                                                                Multi Front Desk
                Disable Outgoing Access
                                                                                                Auto Internet Speed Dial
                Intrusion Override
                                                                                                PMS Interface
                Day/Night/Weekend Mode
                Station Feature Cancel




                System Capacity
                   Item                        ipLDK-50             ipLDK-100               ipLDK-300               ipLDK-600
                   Analog Station                  48                    96                    288                        576
                   Digital Station                 48                    96                    288                        396
                   Analog CO Line                  40                    40                    192                        384
                   BRI                             40                    40                    152                        152
                   PRI                             40                    40                    180                        180
                   IP Extension                    48                    64                     96                        96
                   IP Trunk                        40                    40                    200                        200
                   DECT Handset                    40                    80                    192                        192
Lap dat tong dai dien thoai- uy tín giá rẻ !

Mọi chi tiết xin liên hê:
CÔNG TY CP KỸ THUẬT SỐ SÀI GÒN
Trụ sở chính: Số 96/156 - Tam Trinh - Q.Hoàng Mai - TP. Hà Nội
ĐT: 04 - 36 36 94 36 Fax 04 - 36 36 94 38
Chi nhánh HCM: Số590C2 Đường Cách mạng tháng 8- P11- Q3-TP. Hồ Chí Minh


                                                                                              Seoul, 135-985, Korea
                                                                                              Tel:+82-2-2005-2941 Fax:+82-2-2005-2599
                GS Tower, 679, Yoksam-dong, Kangnam-gu,                                       http://www.LG-Nortel.com
This document is for general guidance purpose only. The
information furnished in this document is valid as of the date of its
publication and is subject to change without notice. LG-Nortel
Co.Ltd., assumes
no responsibility for any errors or omissions in this document
that result in your misunderstanding.

Copyright 2004 October, LG-Nortel Co.Ltd., All rights
reserved. Printed in Korea

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Catalog gioi thieu_tong_dai_lg-_ldk100-300

  • 1. Điện thoại tổng Voice and IP Convergence for Future-proof Communicatoin Platform
  • 3. All the functionality from the past with power of the future = VoIP+Apps+LDK In the fast moving business world, you need a voice platform that can keep-up. The voice system you need, must address all those basic business communications needs, deliver on the connectivity promise of VoIP (Voice over IP) technology and have an array of applications for effective productive communications throughout your business.
  • 4. Voice and IP Convergence for Future-proof Communicatoin Platform was designed to do just that, all in an affordable package. LG-Nortel's LDK advanced digital communications architecture merged with the latest in VoIP technology and advance business applications offers an unparalleled solution to your ever evolving business needs. High Powered VoIP Solution LG-Nortel's advanced VoIP technology integrated in the ipLDK delivers on the promise - Remote users connect transparently over broadband interfaces. - Multi-site businesses network seamlessly over the WAN. - Important business applications interface at LAN speeds - Connect via digital, ipLDK Softphone and widest array of wireless and IP terminals - SIP trunk interface Advanced Business Applications Controlling cost and improving productivity can often negatively impact your customer’s contact experience. LG-Nortel's advanced 3rd party CTI and proprietary applications help you to improve productivity and customer service levels to gain the competitive edge on your business needs. - Call Center: MIS with PC based real-time ACD Supervision - ez-Attendant: PC based Attendant shares database with ez-Phone users - Standards based TSP for 3rd party CTI - Integrated Auto-Attendant/Voice Mail Innovative Stylish Desk-top Terminals The stylish design of the new LDP 7000 series digital phones address the varied needs common in a business environment. Select the basic 7004 for a simple lobby phone or select the advanced 7024LD with large color-graphic display and innovative mobile-like user interface yielding a desk-top terminal with more power and ease of use than ever before possible. Feature Rich & Cost Effective LG-Nortel has been a major provider of telecom equipment for almost 5 decades. LG-Nortel’s LDK digital hybrid system has been answering the telephony needs of small and mid-sized business users for over a decade. In that time. LG-Nortel has constantly upgraded and enhanced the system to provide a rich and robust set of feature and functions at the lowest possible cost. So you can be assured of getting all the telephony features and functions you need at a highly competitive price.
  • 5. ipLDK-50 ipLDK-100 ipLDK-300 Key System Features Smooth Migration to IP ipLDK GSM Mobile Extension DKTU SLT PSTN ISDN Tele-Workers FAX DKTU SLT DECT IP NETWORK ipLDK-RSG PC AP CTI Ez-ATD PC Application IP Phone WIT IP Soft phone Agent Agent IP Phone ACD Software
  • 6. LG-Nortel's VoIP technology for reliable & secure connectivity
  • 7. LG-Nortel's VoIP technology for reliable and secure connectivity Remote users connect transparently, multi-site systems interconnect seamlessly, and applications enjoy LAN speeds with the ipLDK modular VoIP implementation. LG-Nortel's VoIP technology is simple to implement, addresses QoS and assures security for comunications over broadband networks. IP Remote User (Tele-worker Solution) NETWOR 101 K Whether you choose the Basic or Pro Remote, your remote users get full and 103 transparent access to the features and resources of the ipLDK platform. ipLDK IP Phone The remote phone simply operates like the phone in the office. Digital 104 Basic: LIP Phone for local tele-worker kwyse t Full Pro: RSG (Remote Service Gateway) includes ports for Digital phone, SLT RSG Simple PC Home Office Fax(or SLT), BGM/Alarm contact and local PSTN and Back-up. Home Office EXT 100 EXT 300 ipLDK ipLDK System Networking The ipLDK VoIP module integrates seamlessly into your company’s LAN and WAN. ipLDK offers superior networking functionality by combining standards based Internet (H.323/450) VoIP connectivity for basic functions and LG-Nortel's proprietary protocol to gain advanced capabilities over your IP network. Transfer or call remote system extensions with a Unified Numbering Plan, ipLDK ipLDK share resources accessing facilities from remote systems, centralize attendant EXT 200 EXT 400 & voice mail services, activate forward and receive messaging transparently across the network utilizing your WAN and/or ISDN (PRI) network. Sample Connection using VoIP ipLDK Soft phone The ipLDK SoftPhone gives you a powerful personal communications tool. In addition to full access to the ipLDK, the application synchronizes its internal Phone Book with your PIM (Outlook, ACT!, Goldmine), links to your Outlook calendar and e-mail, records conversations, and permits video calling and file sharing/collaboration under single application. With remote connectivity, add a WiFi interface to your PC for anywhere/anytime full feature transparent access to the ipLDK features and resources. Key distribution to each device Automatic key exchange QoS (Quality of Service) & Secure VPN Quality and security for your voice communications is a must. By enabling Internet DiffServe pretagging and IP Sec, LG-Nortel’s VoIP technology assures reliable and secure voice communications over IP networks. With DiffServe real-time voice packets are given priority over data at each point in the network route. IPSec Tunnels for RTP packets Implementing the IPSec VPN (Virtual Private Network) standard sets Remote IP Phone authorization keys and establishes a ”tunnel” through the network assuring VolBE RSG you of private and secure voice communications.
  • 8. Advanced Business Applications C«ng ty TNHH §iÖn Tho¹i V©n Chung – 157 §Æng TiÕn §«ng - §èng §a – Hµ Néi Tel : 04 537 5995 Hotline kü thuËt : 0946 123 123 ; Hotline kinh doanh : 0945 567 567 Website: http://www.vctel.com.vn LG-Nortel provides an array core telephony business applications to improve productivity and enhance your customer’s contact experience. These desk-top PC and server based applications combine the power of your databases with tools your organization can employ to better serve your customer. In addition, LG-Nortel’s CTI permits you to obtain customized applications from 3rd parties for those business specific applications that must interface with your telephone equipment. ez Attendant ez Attendant operates with an attendant’s multi-button phone visualizing the status of incoming calls and other users with icons to denote status of lines and stations, increasing the attendant’s efficiency and productivity. The application can manage and interact with a contact database (Outlook, Goldmine, ACT!, etc) in the Phone Book Window. Use the Phone Book to places calls, send e-mails or SMS messages, and see who is calling to improve service levels to your customers. Call Center Management & Supervision Advanced incoming call algorithms permit flexible ACD group structures, covering customer service, tech service, and other groups employing basic or advanced incoming Caller ID routing. Supervisors can be defined to provide basic real-time management from an ipLDK terminal. The optional ACD ProCall Center app. incorporates flexible historical, real-time and forecasting reports and versatile PC based supervisor; capable of monitoring an array of real-time windows and Wall Boards for up to 3 ACD groups simultaneously. PC Admin Management & Supervision User friendly PC Admin supports multi-level database access for use as a site management tool. Permit structured database access so your staff can manage system functions quickly and conveniently. Provide flexible access to the various Admin functions as desired for your business; give access to supervisors for call routing and to attendants for speed dial and name/number assignments. Provide the system administrator with full access to the system database. CTI unleashes your databases CTI applications employ your customer databases to deliver information to your staff along with the call, ipLDK’s ez-Phone interfaces LG-Nortel’s TAPI 2.1 TSP (Telephone Service Provider) to the desk-top PC. ez-Phone can receive caller information from 1st (local) or 3rd (server) party database applications. Agents receive customer records for the caller as they answer the call, simply verify the caller information rather then inconvenience the caller with delays to bring up a customers record. The customer service level is enhanced and agent productivity improved.
  • 9. Various Wireless Solutions give your staffs the mobility they need ipLDK integrates multiple wireless technologies so your staff can get the level of mobility they need: locally around the office space, thought out your business offices, or wide area with their mobile/cell phone. Bluetooth headset In Office mobility with Bluetooth When the need is for tetherless office mobility, the LDP-7024D and LDP-7024LD are the solution. The optional Bluetooth module and any standard Bluetooth headset allows the user to move freely within a range Optimal Performane of 10 meters. Users are untethered and handsfree for efficient high volume Rang:3m or agent call handling. Note : Compatible Bluetooth Headset Mobel : Jabra BT-200/250 Limited Performane Rang:5m Plantronics M3000 Motorola HS810 802.11b access points In-buiding Wireless for Office Mobility Low Cost DECT/High Coverage WiFi 802.11b Cell 1 SIP points ipLDK LG-Nortel in-building wireless solution lets you roam freely through-out your 802.11b SIP Ethernet points Cell 2 Seamless Roaming between access business facility using wireless voice terminals as standalone extensions or points linked to a wired desk-top terminal. You gain access to the ipLDK to place Router 802.11b SIP and receive calls or activate features anywhere in the RF coverage zones. Internet phone Seamless hand-over between zones increases the range and allows constant user mobility during a call or while idle. The ipLDK lets you choose the right technology for your site. LG-Nortel's DECT digital wireless phone and DECT base stations implement the ETSI Digital Enhance Cordless Telephone standard for multiple user/multiple cell environments with up to 3 cells and 24 handsets. LG-Nortel Wireless IP Phone implements WiFi (Wireless LAN) standard from IEEE, 802.11b. Bring together an unlimited number of zones for full building coverage. With its large full color screen and mobile phone like operation, you l quickly adapt to the wireless environment and its many benefits. WiFi also allows you to merge your voice and data over a single wireless LAN infrastructure. DECT Handset WiFi Phone (GDC-345H) (WIT-300H) Extention Mobile Extension(GSM/CDMA) 100 For the road-warrior in need of unified communication, simply join the Public ISDN user user’s mobile number to the user’s desk-top phone, The mobile user gains full access to the ipLDK resources and incoming calls to the extension are GSM ipLDK automatically routed to mobile user. / CDMA Mobile extension 100
  • 10. Distinguishing features lower cost, inform and address critical needs ipLDK-300 ipLDK-100 ipLDK-50 Virtual Conference Room Invite your co-workers and customers, to join in a Virtual Conference Room. With ipLDK’s unique digital architecture you can bring up to 15 participants into a single group conference, avoiding multiple calls and delivering a single message. Each of the up to 9 Virtual Conference Rooms is secured by a separate user defined password required to enter the conference, assures only invited participants can enter. Hot Desk Free to move and free to call. Using Hot Desk, multiple users can asynchronously share a single ipLDK terminal. You log on to any unused Hot Desk extension and your extension features are available at the Hot Desk extension. Log-off and the Hot Desk extension is available for use by other users. Ideal for companies with a multi-shift environment or to set-up temporary back-up coverage positions. Caller ID(CID) With the new PSTN interface modules, you can receive incoming Caller ID at any phone in the system including CID compatible SLTs. Use the caller ID as a reference into your business database with LG-Nortel’s or 3rd party applications and now you can see the customers history. Know who is calling before you answer, pick-up the call or let the system take a voice message. Redundant Power If you are concerned about failure of the internal system power supply, equip your system with the Back-up Power unit. In the highly unlikely event of failure of the primary supply, the back-up supply takes over with no interruption in service for the critical back-up you want.
  • 11.
  • 12. Innovative Stylish Desk-top Terminals C«ng ty TNHH §iÖn Tho¹i V©n Chung – 157 §Æng TiÕn §«ng - §èng §a – Hµ Néi Tel : 04 537 5995 Hotline kü thuËt : 0946 123 123 ; Hotline kinh doanh : 0945 567 567 Website: http://www.vctel.com.vn Select from the widest array of desk-top terminals, designed to meet the needs of each location in your office. Desk-top terminals include the 7004N and 7004D and 7008N and 7008D, the choice for basic system services. The 7016D or 7024D for more advanced typical user needs incorporate the innovative mobile like operating style. The 7024LD with its large display is the choice for the power user. LDP-7004N LDP-7004D Entry Level Non Display Display Digital Keyset Digital Keyset One Line LCD (1 16) Dedicated Feature Keys 2 Flexible Buttons 2 Flexible Buttons 5 Fixed Buttons 5 Fixed Buttons OHD / HOLD OHD / HOLD LDP-7008D LDP-7016D Compact and Convenient Essential and Standard Digital Keyset Digital Keyset Dual Line LCD(2 24) Triple Line LCD (3 24) 8 Flexible Buttons Navigation Key / 5 Fixed Buttons Hand Free Operation Speaker Phone 16 Flexible / 7 Fixed Buttons Headset Jack Various Options available LDP-7024D LDP-7024LD Leading and Highest Dignity Digital Keyset Level Digital Keyset with Large LCD Triple Line LCD (3 24) Multi Line Graphic LCD(9 32) Navigation Key / Hand Free All the Beneficial of LDP series Operation 24Flexible / 7 Fixed Buttons All Options available LDP-7048DSS Options DSS Console LDP-7000FU Full Duplex Module 48 Programmable Keys LDP-7000MU Melody Unit (40 poly melody) Can be assigned to direct LDP-7000MFU Melody and Full Duplex Unit station selection LDP-7000CTU Computer Telephony Integration Unit Can be programmed as LDP-7000USB Call Recording Feature thronging USB Module feature Keys LDP-7000BTU Wireless Access function using Bluetooth Tech BTU and USB are only compatible with LDP-7024D and LDP-7024LD FU, MU and MFU are compatible with LDP-7016D, LDP-7024D and LDP-7024LD
  • 13. Key System Features External Line System Features Call Features Features Auto Call Number Alarm Call Forward busy/no answer Redial(ACNR) Call Park Account Code follow-me Call Transfer Analog Caller ID Service incoming CO Line off-net CO Call Time Restriction Authorization Code preset CO Call Transfer to Co Line Auto Call Distribution(ACD) station off net Co Line Groups Busy Lamp Field unconditional CO Line Name Display Canned Toll Restriction Camp-on CO Line Queuing CLI Message Waiting Call pick up CO Line Ring Assignment Conference DND Executive/Secretary Transfer Dial by Name Hot line/Warm line Last Number Redial Door Phone Serial Calling Music On Hold DID(Direct in Dial) Step Calling Private Line DISA(Direct Inward System Access) Tenant Group Save Number Redial LCR(Least Cost Routing) Paging Speed Dial(Station/System) Linked Station Pair Paging Meet Me Page System Speed Zone Group Message Waiting Call Back Conference Group VoIP Call-Direct Call SMDR VoIP Call-Call by Network Remote Software Upgrade by ISDN, LAN ISDN Services or Modem Station Group- Hotel Features -Advice of Charge (AOC) Circular/Terminal/UCD/Ring/VM Hotel name registration -CLIP Universal Night Answer Check-in/out -COLP Voice Over Room Charge Display -CLIR/COLR Attendant One Time CO Call Enable -MSN/Sub-Addressing Voice Announcement Change Language On Display Hot desk Mini bar Conference Room Maid Status Attendant Features CID Bathroom Alarm Redundant Power Baby Listening Call Queuing Multi Front Desk Disable Outgoing Access Auto Internet Speed Dial Intrusion Override PMS Interface Day/Night/Weekend Mode Station Feature Cancel System Capacity Item ipLDK-50 ipLDK-100 ipLDK-300 ipLDK-600 Analog Station 48 96 288 576 Digital Station 48 96 288 396 Analog CO Line 40 40 192 384 BRI 40 40 152 152 PRI 40 40 180 180 IP Extension 48 64 96 96 IP Trunk 40 40 200 200 DECT Handset 40 80 192 192 Lap dat tong dai dien thoai- uy tín giá rẻ ! Mọi chi tiết xin liên hê: CÔNG TY CP KỸ THUẬT SỐ SÀI GÒN Trụ sở chính: Số 96/156 - Tam Trinh - Q.Hoàng Mai - TP. Hà Nội ĐT: 04 - 36 36 94 36 Fax 04 - 36 36 94 38 Chi nhánh HCM: Số590C2 Đường Cách mạng tháng 8- P11- Q3-TP. Hồ Chí Minh Seoul, 135-985, Korea Tel:+82-2-2005-2941 Fax:+82-2-2005-2599 GS Tower, 679, Yoksam-dong, Kangnam-gu, http://www.LG-Nortel.com
  • 14. This document is for general guidance purpose only. The information furnished in this document is valid as of the date of its publication and is subject to change without notice. LG-Nortel Co.Ltd., assumes no responsibility for any errors or omissions in this document that result in your misunderstanding. Copyright 2004 October, LG-Nortel Co.Ltd., All rights reserved. Printed in Korea