Team trust ohsu 23 mar-2011

Growing Team Trust by Embracing Conflict Workshop for OHSU Library by Thomas B. Cox Cox Business Consulting, Inc. 503-616-2865 www.coxbusinessconsulting.com

Story of the Dabbawallas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

We hate destructive conflict ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

So we try to hide from it ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Stories Create Reality ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Team Trust and the Brain ,[object Object],[object Object],[object Object]

How to Build Team Trust ,[object Object],[object Object],[object Object],[object Object]

Constructive Conflict Pt 1: ,[object Object],[object Object],[object Object],[object Object]

Constructive Conflict Pt 2: ,[object Object],[object Object],[object Object],[object Object]

OHSU Considerations ,[object Object],[object Object],[object Object],[object Object],[object Object]

Sources and Additional Reading: The SPEED of Trust: The One Thing that Changes Everything by Stephen M.R. Covey Trust is Everything: Become the Leader Others Will Follow by Aneil K. Mishra Nice Teams Finish Last: The Secret to Unleashing Your Team's Maximum Potential by Brian Cole Miller Becoming a Conflict Competent Leader by Craig E. Runde Building Conflict Competent Teams by Craig E. Runde

Exercise: Plus/Delta ,[object Object],[object Object],[object Object],Like: Concern:

Team trust ohsu 23 mar-2011

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