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           advance
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             your
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           science
          career in
         the virtual
         workplace
introduction




The days of the insular
workplace are waning,
especially in the
science community.


A
          s the pressure to compete globally increases, leaders within the sector are   If science professionals are to evolve and be part of this change, they must become
          being forced to think globally—and this means more deeply embracing the       accustomed to:
          trends of working across time-zones, being present in professional social     •	 accessing work and projects globally;
media, and learning to collaborate more effectively.                                    •	 collaborating with employers and colleagues across geographic borders; and
                                                                                        •	 using ‘knowledge networks’ to raise productivity and increase the quality of the work
There is no doubt that virtual workplaces and networks are playing a key role in           they do.
connecting science professionals, and encouraging companies to re-imagine their
workforce models. But what will this mean for employees of these companies?             Here, we explore some of the ways that science professionals can do this, and how they
                                                                                        can build and grow their careers in the process.




               Definition:
     Knowledge network: a connected
       group of individuals, teams or
     businesses that share information,
    specialist expertise and resources to
        achieve a shared objective.




2
Flexibility is now an economic imperative
Our increasingly socially connected world is fundamentally
changing the way we work.



S
        cience professionals, as well as the companies and institutions they work for,         The virtually networked style of recruitment is what we describe as a ‘talent supply chain’
        need to collaborate and share their resources to stay efficient and viable. The        strategy. Not only has it been proven to save time and money, it elevates the quality of
        virtual, flexible scientific organization is now an economic imperative—not a          a company’s product because of the extremely high level of skills that today’s contingent
futuristic idea. And, there’s strong evidence that the workforce is already adapting to this   workers bring to the table. This powerful combination of high quality talent provided
essential model.                                                                               in a just-in-time manner is why ‘social recruitment’ and virtual work has the edge over
                                                                                               traditional workforce planning and sourcing practices. And it’s also why companies care
It is not uncommon for many Fortune 500 companies today to draw 20% or more of                 much less about where their talent works, and much more about the output they deliver,
their professional workforce from a flexible talent pool. Global research firm IDC predicts    than they ever have before.
that by the end of this year, there will be about 1.19 billion free agents, or about 35%
of the worldwide workforce. By 2020, there are credible predictions that around half the       In fact, according to a June 2011, study by oDesk.com, an Internet start-up and
U.S. workforce (about 70 million people) will be independent workers. Yes, 50% in just         early adopter of the virtually networked workplace, 54% of employers do not have a
seven years’ time.                                                                             preference regarding where their workers are based. Furthermore, 71% of free agents,
                                                                                               or contracted workers, do not have a preference regarding where their employer (or
Recruitment practices are already reflecting this rise of contract, ‘free agent’ or            the source of work) is located. By leveraging virtual networks to build a distributed core
‘knowledge worker’ labor. It’s clear that talent in most sectors—including the scientific      workforce that is an integral part of a company’s workforce strategy, the study showed
community—is increasingly found through virtual networks. These networks don’t just fill       that more than half of the responding employers were able to grow their business in
job vacancies, they connect companies to the right kind of people with the right skills at     terms of revenue, size, and scope of service. These are the kinds of results companies
the right time. And this is why they’re so successful.                                         are seeking now.




3
Science and free agent colonies
As we can already see, ‘free agents’— those who do not choose full-time traditional employment
with an organization—are accounting for an increasing proportion of the worldwide workforce.



P
        lenty of research shows that this is occurring in response to personal choice         All of these different ways of working denote a transformation that is happening in
        as well as economic and innovation imperatives. Free agency is no longer the          business-to-business relationships, but even more importantly in business-to-talent
        fringe of the employment landscape; it is more and more the norm, even the            (employee) relationships. All parties are coming together to seek out new ways of doing
desired. Free agency is just one aspect of an emerging model of work that every skill-        business because workers insist on more satisfaction from their work, and employers
set and job category needs to prepare for, and which has particular relevance in the          need more creative ways of managing the workflow.
scientific arena.
                                                                                              And ultimately, these models will provide individuals with greater choice in how they
They’ve been called ‘business colonies’, ‘synchronized workforces’, and even ‘skill-set       engage in work—they can be free agents negotiating work on a contract-by-contract
modules’. But, no matter what we call them, each of these terms describes a group             basis directly with a company, or they can join up with like-minded individuals to form
of networked individuals who collaborate to complete a project or specific stream of          groups of specialists capable to completing, and negotiating for, larger projects.
work in a coordinated way. And nowhere is this becoming more popular than in the
technology and scientific fields.                                                             As STEM (science, technology, engineering, mathematics) skills become critical to a
                                                                                              wider variety of industries, these new employment models will likely be used more
These networked workforces are formed on a temporary, ad-hoc and more and more                often, and for more complex, business-critical projects. As a result, they’ll become more
on a permanent basis and can comprise just two people or thousands of integrated              attractive to talented workers and there will be more work available on this basis. It’s ‘the
scientific professionals. Regardless of their size or area of excellence, they all have the   snowball effect’, and it has already started.
same objective: to deliver their knowledge and skills in the most efficient, productive
(and professionally satisfying) way.




4
defining the new workforces


    Business colonies:
    Futurist Thomas Frey of the DaVinci Institute defines them as, “organizational structures designed around
    matching talent with pending work projects. Some will forgo the cost of the physical facility completely,
    opting to form around an entirely virtual communications structure.”




    Synchronized workforces:
    Pockets of talent that are considered a critical asset to an organization, but are not necessarily needed
    throughout the entire process of a project. Companies might employ these workforces “in sync” with
    other pockets of talent in different locations.




    Skill-set modules:
    A ‘hub’ of highly skilled professionals with the same credentials and experience. Biotech hubs for
    example, are concentrated in the eastern U.S.




5
which networks?
Even if you already know how important networks are becoming to the new world of work, how
do you know which ones to join? And, more importantly, how should you engage with them?



S
       everal networks have already received a lot of attention for creating a model of          In a real-world example of how social networking in the sciences can prove valuable
       collaboration for others to follow, and many have taken on the same aspects of            to even the most seasoned professionals, the online network sermo.com—the largest
       other social media tools.                                                                 online network for physicians—helped one doctor with a dilemma.

ResearchGate.net is one such network, which has gained popularity over the past year             According to a research study by Deloitte, an ER physician wanted to know how to
for its ability to easily connect scientists, allow them to answer questions from peers,         remove a serrated blade from a patient’s thumb without further damaging surrounding
share research papers, and find collaborators for future projects. Scientists can share          tissue. Within hours the doctor’s online community posted the answer: “Use a drinking
their photos and profiles, as well as their work with colleagues around the globe. Since         straw split sideways to lever the blade out of the patient while protecting the adjacent
its inception in early 2011, more than one million publications have been shared so far in       tissue.”
a notable example of how the traditional scientific journals are now being bypassed as
an avenue of publication.                                                                        This example is a particularly inspiring one. It demonstrates the power of real-time
                                                                                                 knowledge sharing.
Other Internet sites blazing the trail toward a more open and virtually networked
scientific world are mathoverflow.com where mathematicians can ask and answer                    Clearly, we all need to balance our involvement in professional networks with all the
questions, potentially leading to the solutions of complicated problems much faster and          other demands and interests in our day. So, the key is to align your engagement in
more efficiently. Similarly, sites like The Public Library of Science, or plos.org, and arxiv.   these networks with your professional goals. See it as part of your career planning
org (a Cornell University Library site) are open-access archives of scientific publications,     and development and go into it with that in mind at the outset. Seek out knowledge,
demonstrating the philosophy that it should be easier in today’s connected world to              connections and discussions that help you achieve these goals over the medium term—
access knowledge.                                                                                and be willing to give of your own knowledge and time in order to get something back.




6
Making the connection in your career
Everyone is being challenged to do more with less. Within the science industry, increased challenges in the
development of drugs and other products are influencing how companies conduct business and control costs.



E
        ven for large, global scientific companies, the most important projects are now           and networks used will depend on your area of expertise, but being fluent in using
        likely to be conducted on a micro—not macro—level. What this means is that                them to complete work will be a key requirement moving forward. Employers will
        even for the biggest operators in this sector, their success is far more contingent       increasingly want to see how you’re already doing this.
on individual projects and perhaps even the talent and outcomes of individual
‘employees’.
                                                                                              2  	 Work with a Talent Agent: if you’re seeking work on a project basis, specialist
                                                                                                  workforce solutions providers like us can help you access them. Talent Agents
Particularly in the pharmaceutical industry, we already see how smaller organizations             assemble project teams of all kinds for the world’s largest and most successful
and working groups collaborate to deliver key aspects of individual projects for larger           scientific organizations. They have a steady stream of work that provides the
corporates. They do this because it’s faster, more efficient and often delivers a better,         security of a ‘full-time’ job without the restrictions of working for one organization or
more innovative result at a lower cost.                                                           even one industry.

What this means is that individual employees with critical STEM skill-sets now have           We know that more and more companies are favoring the model of a connected,
greater flexibility and choice in the way they apply these skills to the market. They have    contingent workforce that collaborates effectively. We know that this work style is now
access to big ideas and big projects, even if they’re ‘temps’.                                how some of the biggest, most exciting and challenging projects are being done. We
                                                                                              also know that STEM talent is in high demand.
There are two key ways to move into this work-style and develop the collaborative skills
required to be the talent of the fast-approaching future:                                     Now is the time to get started and make the connection between the new world of work
                                                                                              and your own science career.

1   	Join networks: it’s one thing to make connections and contribute to dialogue on
    scientific social networks, but another to use them to complete work. The tools




7
Did you know that Kelly places 40,000 employees each year with customers
in the Life Sciences vertical and 93% of Kelly employees receive a positive
feedback rating from our customers in the Life Sciences vertical. Life Sciences
customers hired 8,500 Kelly employees last year. Kelly® is dedicated to helping
you find your ideal job. So, what are you waiting for?

Search for jobs on our Kelly Career Network®, join our Talent Network,
or visit www.kellyservices.com to get started today.




8
ou
       BRAND


        SERIES




       BRAND


        SERIES




About the Author
Mark Lanfear is a global practice leader for the Life Science vertical at
Kelly Services, a leader in providing workforce solutions. Mark has overseen
teams of scientific professionals around the world for almost two decades. He
has held leadership roles in two of the top three scientific workforce solution
companies and three of the world’s top 20 Biopharmaceutical corporations.
He is a featured speaker at many of the Life Science’s industry conferences, as
well as a university instructor. In addition, he is a published author in industry periodicals.


About Kelly
Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions.
Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class
staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe,
Kelly provides employment to more than 560,000 employees annually. Revenue in 2012 was
$5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn, and Twitter.
Download The Talent Project, a free iPad app by Kelly Services.

This information may not be published, broadcast, sold, or otherwise distributed without prior written permission from the authorized party.
All trademarks are property of their respective owners. An Equal Opportunity Employer. © 2012 Kelly Services, Inc.




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Advance your science career in the virtual workplace through knowledge networks and collaboration

  • 1. ou BRAND advance SERIES BRAND your SERIES science career in the virtual workplace
  • 2. introduction The days of the insular workplace are waning, especially in the science community. A s the pressure to compete globally increases, leaders within the sector are If science professionals are to evolve and be part of this change, they must become being forced to think globally—and this means more deeply embracing the accustomed to: trends of working across time-zones, being present in professional social • accessing work and projects globally; media, and learning to collaborate more effectively. • collaborating with employers and colleagues across geographic borders; and • using ‘knowledge networks’ to raise productivity and increase the quality of the work There is no doubt that virtual workplaces and networks are playing a key role in they do. connecting science professionals, and encouraging companies to re-imagine their workforce models. But what will this mean for employees of these companies? Here, we explore some of the ways that science professionals can do this, and how they can build and grow their careers in the process. Definition: Knowledge network: a connected group of individuals, teams or businesses that share information, specialist expertise and resources to achieve a shared objective. 2
  • 3. Flexibility is now an economic imperative Our increasingly socially connected world is fundamentally changing the way we work. S cience professionals, as well as the companies and institutions they work for, The virtually networked style of recruitment is what we describe as a ‘talent supply chain’ need to collaborate and share their resources to stay efficient and viable. The strategy. Not only has it been proven to save time and money, it elevates the quality of virtual, flexible scientific organization is now an economic imperative—not a a company’s product because of the extremely high level of skills that today’s contingent futuristic idea. And, there’s strong evidence that the workforce is already adapting to this workers bring to the table. This powerful combination of high quality talent provided essential model. in a just-in-time manner is why ‘social recruitment’ and virtual work has the edge over traditional workforce planning and sourcing practices. And it’s also why companies care It is not uncommon for many Fortune 500 companies today to draw 20% or more of much less about where their talent works, and much more about the output they deliver, their professional workforce from a flexible talent pool. Global research firm IDC predicts than they ever have before. that by the end of this year, there will be about 1.19 billion free agents, or about 35% of the worldwide workforce. By 2020, there are credible predictions that around half the In fact, according to a June 2011, study by oDesk.com, an Internet start-up and U.S. workforce (about 70 million people) will be independent workers. Yes, 50% in just early adopter of the virtually networked workplace, 54% of employers do not have a seven years’ time. preference regarding where their workers are based. Furthermore, 71% of free agents, or contracted workers, do not have a preference regarding where their employer (or Recruitment practices are already reflecting this rise of contract, ‘free agent’ or the source of work) is located. By leveraging virtual networks to build a distributed core ‘knowledge worker’ labor. It’s clear that talent in most sectors—including the scientific workforce that is an integral part of a company’s workforce strategy, the study showed community—is increasingly found through virtual networks. These networks don’t just fill that more than half of the responding employers were able to grow their business in job vacancies, they connect companies to the right kind of people with the right skills at terms of revenue, size, and scope of service. These are the kinds of results companies the right time. And this is why they’re so successful. are seeking now. 3
  • 4. Science and free agent colonies As we can already see, ‘free agents’— those who do not choose full-time traditional employment with an organization—are accounting for an increasing proportion of the worldwide workforce. P lenty of research shows that this is occurring in response to personal choice All of these different ways of working denote a transformation that is happening in as well as economic and innovation imperatives. Free agency is no longer the business-to-business relationships, but even more importantly in business-to-talent fringe of the employment landscape; it is more and more the norm, even the (employee) relationships. All parties are coming together to seek out new ways of doing desired. Free agency is just one aspect of an emerging model of work that every skill- business because workers insist on more satisfaction from their work, and employers set and job category needs to prepare for, and which has particular relevance in the need more creative ways of managing the workflow. scientific arena. And ultimately, these models will provide individuals with greater choice in how they They’ve been called ‘business colonies’, ‘synchronized workforces’, and even ‘skill-set engage in work—they can be free agents negotiating work on a contract-by-contract modules’. But, no matter what we call them, each of these terms describes a group basis directly with a company, or they can join up with like-minded individuals to form of networked individuals who collaborate to complete a project or specific stream of groups of specialists capable to completing, and negotiating for, larger projects. work in a coordinated way. And nowhere is this becoming more popular than in the technology and scientific fields. As STEM (science, technology, engineering, mathematics) skills become critical to a wider variety of industries, these new employment models will likely be used more These networked workforces are formed on a temporary, ad-hoc and more and more often, and for more complex, business-critical projects. As a result, they’ll become more on a permanent basis and can comprise just two people or thousands of integrated attractive to talented workers and there will be more work available on this basis. It’s ‘the scientific professionals. Regardless of their size or area of excellence, they all have the snowball effect’, and it has already started. same objective: to deliver their knowledge and skills in the most efficient, productive (and professionally satisfying) way. 4
  • 5. defining the new workforces Business colonies: Futurist Thomas Frey of the DaVinci Institute defines them as, “organizational structures designed around matching talent with pending work projects. Some will forgo the cost of the physical facility completely, opting to form around an entirely virtual communications structure.” Synchronized workforces: Pockets of talent that are considered a critical asset to an organization, but are not necessarily needed throughout the entire process of a project. Companies might employ these workforces “in sync” with other pockets of talent in different locations. Skill-set modules: A ‘hub’ of highly skilled professionals with the same credentials and experience. Biotech hubs for example, are concentrated in the eastern U.S. 5
  • 6. which networks? Even if you already know how important networks are becoming to the new world of work, how do you know which ones to join? And, more importantly, how should you engage with them? S everal networks have already received a lot of attention for creating a model of In a real-world example of how social networking in the sciences can prove valuable collaboration for others to follow, and many have taken on the same aspects of to even the most seasoned professionals, the online network sermo.com—the largest other social media tools. online network for physicians—helped one doctor with a dilemma. ResearchGate.net is one such network, which has gained popularity over the past year According to a research study by Deloitte, an ER physician wanted to know how to for its ability to easily connect scientists, allow them to answer questions from peers, remove a serrated blade from a patient’s thumb without further damaging surrounding share research papers, and find collaborators for future projects. Scientists can share tissue. Within hours the doctor’s online community posted the answer: “Use a drinking their photos and profiles, as well as their work with colleagues around the globe. Since straw split sideways to lever the blade out of the patient while protecting the adjacent its inception in early 2011, more than one million publications have been shared so far in tissue.” a notable example of how the traditional scientific journals are now being bypassed as an avenue of publication. This example is a particularly inspiring one. It demonstrates the power of real-time knowledge sharing. Other Internet sites blazing the trail toward a more open and virtually networked scientific world are mathoverflow.com where mathematicians can ask and answer Clearly, we all need to balance our involvement in professional networks with all the questions, potentially leading to the solutions of complicated problems much faster and other demands and interests in our day. So, the key is to align your engagement in more efficiently. Similarly, sites like The Public Library of Science, or plos.org, and arxiv. these networks with your professional goals. See it as part of your career planning org (a Cornell University Library site) are open-access archives of scientific publications, and development and go into it with that in mind at the outset. Seek out knowledge, demonstrating the philosophy that it should be easier in today’s connected world to connections and discussions that help you achieve these goals over the medium term— access knowledge. and be willing to give of your own knowledge and time in order to get something back. 6
  • 7. Making the connection in your career Everyone is being challenged to do more with less. Within the science industry, increased challenges in the development of drugs and other products are influencing how companies conduct business and control costs. E ven for large, global scientific companies, the most important projects are now and networks used will depend on your area of expertise, but being fluent in using likely to be conducted on a micro—not macro—level. What this means is that them to complete work will be a key requirement moving forward. Employers will even for the biggest operators in this sector, their success is far more contingent increasingly want to see how you’re already doing this. on individual projects and perhaps even the talent and outcomes of individual ‘employees’. 2 Work with a Talent Agent: if you’re seeking work on a project basis, specialist workforce solutions providers like us can help you access them. Talent Agents Particularly in the pharmaceutical industry, we already see how smaller organizations assemble project teams of all kinds for the world’s largest and most successful and working groups collaborate to deliver key aspects of individual projects for larger scientific organizations. They have a steady stream of work that provides the corporates. They do this because it’s faster, more efficient and often delivers a better, security of a ‘full-time’ job without the restrictions of working for one organization or more innovative result at a lower cost. even one industry. What this means is that individual employees with critical STEM skill-sets now have We know that more and more companies are favoring the model of a connected, greater flexibility and choice in the way they apply these skills to the market. They have contingent workforce that collaborates effectively. We know that this work style is now access to big ideas and big projects, even if they’re ‘temps’. how some of the biggest, most exciting and challenging projects are being done. We also know that STEM talent is in high demand. There are two key ways to move into this work-style and develop the collaborative skills required to be the talent of the fast-approaching future: Now is the time to get started and make the connection between the new world of work and your own science career. 1 Join networks: it’s one thing to make connections and contribute to dialogue on scientific social networks, but another to use them to complete work. The tools 7
  • 8. Did you know that Kelly places 40,000 employees each year with customers in the Life Sciences vertical and 93% of Kelly employees receive a positive feedback rating from our customers in the Life Sciences vertical. Life Sciences customers hired 8,500 Kelly employees last year. Kelly® is dedicated to helping you find your ideal job. So, what are you waiting for? Search for jobs on our Kelly Career Network®, join our Talent Network, or visit www.kellyservices.com to get started today. 8
  • 9. ou BRAND SERIES BRAND SERIES About the Author Mark Lanfear is a global practice leader for the Life Science vertical at Kelly Services, a leader in providing workforce solutions. Mark has overseen teams of scientific professionals around the world for almost two decades. He has held leadership roles in two of the top three scientific workforce solution companies and three of the world’s top 20 Biopharmaceutical corporations. He is a featured speaker at many of the Life Science’s industry conferences, as well as a university instructor. In addition, he is a published author in industry periodicals. About Kelly Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly® offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Serving clients around the globe, Kelly provides employment to more than 560,000 employees annually. Revenue in 2012 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn, and Twitter. Download The Talent Project, a free iPad app by Kelly Services. This information may not be published, broadcast, sold, or otherwise distributed without prior written permission from the authorized party. All trademarks are property of their respective owners. An Equal Opportunity Employer. © 2012 Kelly Services, Inc. EXIT