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The Future of
   Technical Communication


                scott abel * the content wrangler

Friday, February 5, 2010
control your future by
                           controlling your present
                            ... or someone else will




Friday, February 5, 2010
for the most part,
                           these days are gone
                                ... or should be




Friday, February 5, 2010
no one wants to read manuals,
                            nor search online help




Friday, February 5, 2010
if they can learn how to do
                           things on television then ...




Friday, February 5, 2010
it won’t be long until augmented
              reality is an everyday part of
                             communication




Friday, February 5, 2010
how will we document this?




Friday, February 5, 2010
is this technical communication?
Friday, February 5, 2010
shouldn’t we show instead of tell?




Friday, February 5, 2010
can devices replace manuals?




Friday, February 5, 2010
no one cares who wrote it,
              as long as it’s useful and correct




Friday, February 5, 2010
user experiences have changed,
                  users don’t care who helps them




Friday, February 5, 2010
Friday, February 5, 2010
Friday, February 5, 2010
users expect access to information
             when, where, and how they desire




Friday, February 5, 2010
are you ready?

                             chances are,
                              you’re not!




Friday, February 5, 2010
welcome to the library,
                            say goodbye to books




Friday, February 5, 2010
welcome to the library,
                               say hello to eBooks




Friday, February 5, 2010
the book publishing industry is
                  changing how they create, manage
                 and deliver books based on lessons
                     learned from the work done by
                      technical communication pros



Friday, February 5, 2010
the book publishing industry is
                  changing how they create, manage
                 and deliver books based on lessons
                     learned from the work done by
                      technical communication pros



Friday, February 5, 2010
we need to sex technical
                                communication up




Friday, February 5, 2010
boring is not sexy




Friday, February 5, 2010
skills needed:
                           information visualization




Friday, February 5, 2010
skills needed:
                                  content
                           choreography




Friday, February 5, 2010
skills needed:
      document engineering
Friday, February 5, 2010
skills needed:
                           content modularization

Friday, February 5, 2010
skills needed:
   content reuse




Friday, February 5, 2010
skills needed:
                           content markup




Friday, February 5, 2010
skills needed:
                           content management

Friday, February 5, 2010
skills needed:
                           community management

Friday, February 5, 2010
skills needed:
                            mathematics
Friday, February 5, 2010
skills needed:
                           experience design
Friday, February 5, 2010
skills needed:
  interaction design




Friday, February 5, 2010
skills needed:
                           critical thinking




Friday, February 5, 2010
skills needed:
                           psychic power detection
Friday, February 5, 2010
tomorrow...




Friday, February 5, 2010
lessons they don’t < usually >
                                teach you in school


        all rules are meant
            to be broken


Friday, February 5, 2010
lessons they don’t < usually >
                                teach you in school


                   it’s about profit -
                        that’s it!


Friday, February 5, 2010
scott abel
                                   twitter.com/scottabel
                              facebook.com/scottpatrickabel
                                  linkedin.com/scottabel

                                 email: scottabel@mac.com
                           website: www.thecontentwrangler.com




Friday, February 5, 2010

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The Future Of Technical Communication