Choosing What to Hold and What to Fold: Database Quality Decisions in Tough Times

[object Object],[object Object],[object Object],Choosing What to Hold and What to Fold Database Quality Decisions in Tough Times NELINET Considering the Catalog and its Data

With thanks to Janet Hawk, Joanne Cantrell, Peggy Gallagher, OCLC Market Research Photo by allw3ndy http://flickr.com/photos/allw3ndy/2757149584/

Online Catalogs: What Users and Librarians Want ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],http://www.oclc.org/us/en/reports/onlinecatalogs/default.htm

Where does the library profession’s definition of “catalog quality” come from? Charles A. Cutter. Rules for a dictionary catalog.

Where does an end user’s definition of “quality” come from? ,[object Object],[object Object],[object Object]

What factors influence an end user’s definition of “catalog quality” today? ,[object Object],[object Object]

What is “full”? + 3 more screens Product description and purchase information; ‘ More like this’ Editorial reviews and author info ‘ Inside the book’ tags, ratings, customer reviews, lists and more With thanks to David Lankes: http://quartz.syr.edu/rdlankes/Presentations/2007/ALCTS.pdf Bibliographic information Library holdings Details Subjects Editions Reviews Bibliographic information Australian library holdings

The Task Before Us ,[object Object],[object Object]

Objectives of our metadata quality research ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Research methodologies and demographics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What did we learn? End-user focus group results ,[object Object],[object Object],[object Object],[object Object],[object Object]

What did we learn? Pop-up survey suggestions Changes to help identify an item? End users (n=7535)

End-user recommendations ,[object Object],[object Object],[object Object],[object Object]

Librarian/staff survey results Recommended enhancements to WorldCat Total librarian responses

Recommended enhancements to WorldCat Total end-user responses End-User Results: Recommended Enhancements 4 Librarian/Staff Results: Highlighted Differences 9 1

What did we learn? Librarians’ Perceptions Compared to End-users Recommended enhancements to WorldCat

What did we learn? Librarian survey results Respondents Who Reported Roles in Cataloging: Upgrade Brief Records Recommended enhancements to WorldCat

What did we learn? Librarian survey results Respondents Who Reported Roles as Library Directors: More Clickable Links to Online Content Recommended enhancements to WorldCat

Recommendations from librarian survey ,[object Object],[object Object],[object Object],[object Object],[object Object]

What Does It Mean For Aligning What Technical Services Does with What Users Want ? By: David Wulff http://www.flickr.com/photos/dwulff/5357629/

Matching Up What Technical Services Does to What End Users Want ,[object Object],Hill, Janet Swan, “Is it worth it? Management decisions related to database quality,” Cataloging and Classification Quarterly 46 (1) (2008): 5–26.

Two Starting Points ,[object Object],[object Object],[object Object],[object Object]

“Evidence-Based Cataloging” ,[object Object],[object Object],[object Object],[object Object],[object Object],Hilder, Philip and Tan, Kah-Ching. 2008. Constructing Record Quality Measures Based on Catalog Use. Cataloging & Classification Quarterly 46:4. “ [Catalogers] need to practice evidence-based cataloging . They need to catalog based on the evidence that they can find for the effectiveness of particular practices, and they need to judge their output according to this evidence.”

Data Source: Hilder and Tan, p. 358.

Data Source: Hilder and Tan, p. 354-5.

Buying What Users Want: Trends in Book, Media, Journal, and E-Resource Expenditures As reported in The Bowker Annual , 2004 and 2007 editions; based on data taken from the American Library Directory .

ARL Library User Priorities: What Do They Want to Use, and Where? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Print and/or electronic journal collections I require for my work Making information easily accessible for independent use A library Web site enabling me to locate information on my own Easy-to-use access tools that allow me to find things on my own Making electronic resources accessible from my home or office Five Most Desired Items Overall

Shift effort to unique collections of value to local communities Posted 6/17/2008: Digital Collections Technology Librarian, North Carolina State University Libraries, Raleigh, North Carolina DIGITAL COLLECTIONS TECHNOLOGY LIBRARIAN The Digital Collections Technology Librarian will investigate and develop solutions to provide access to and long-term management of heterogeneous collections including text, images, video, and data… “ The availability of primary sources has been crucial for the success of my teaching in history. Students have remarked what a difference it has made, and I have noticed a big difference between this course with the availability of online primary resources to those I have taught before that were based on printed resources.” –History instructor, University of California [2] “ The function of searching across collections is a dream frequently discussed but seldom realized at a robust level. This paper … discusses how we might move from isolated digital collections to interoperable digital libraries.” — Howard Besser [3] Digital visibility creates use: uncover those hidden resources! [4]

Digital Collections Slide - Citations ,[object Object],[object Object],[object Object],[object Object]

From: Andreadis, Debra K., et al. 2007. Cooperative Workflow Redesign in Library Technical Services at Denison University and Kenyon College. In: Library Workflow Redesign: Six Case Studies , ed. Marilyn Mitchell. Washington DC: CLIR. http://www.clir.org/pubs/reports/pub139/pub139.pdf 80% to FastCat 20% to Cataloging Workflows

A New Context for Technical Services Adapted from Calhoun, Karen. Technology, productivity, and change in library technical services. Library Collections, Acquisitions, and Technical Services Volume 27, Issue 3, Autumn 2003, Pages 281-289

Examples of What Other Technical Services Leaders and Librarians Have Done (1) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Examples of What Other Technical Services Leaders and Librarians Have Done (2) – Workflow Redesign for Print ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Examples of What Other Technical Services Leaders and Librarians Have Done (3) – Not Going It Alone ,[object Object],[object Object]

Start Small, But Start ,[object Object],[object Object],[object Object],[object Object],[object Object],Highway By: SFAntti http://flickr.com/photos/sfantti/274905309/

Choosing What to Hold and What to Fold: Database Quality Decisions in Tough Times

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Choosing What to Hold and What to Fold: Database Quality Decisions in Tough Times