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Powerco Intranet
- 1. Out of the box: Re-designing a SharePoint Intranet Ingeborg Hawighorst 16 May 2013
- 2. • Service area of over 39,000 square kms • 30,000 km of lines and pipes • Over 300 staff plus contractors New Plymouth Tauranga Palmerston North Wellington Electricity Gas both Powerco’s Footprint
- 3. How I got to be here … • Worked in IT since ’80s • Moved to NZ in 2001 • End user advocate • SharePoint Power User • Excel MVP 2012, 2013 • @IngeborgNZ • www.teylyn.com
- 5. • Too much clutter • Hard to find what I need • Looks pot ugly • Too much static content, • Hard to update • No archive
- 7. The journey Plan – Information Architecture Build – Upskill, learn, explore Deliver – Guide, show, enjoy
- 8. The journey starts … Plan – Information Architecture Build – Upskill, learn, explore Deliver – Guide, show, enjoy
- 9. Plan - Information architecture • Involve users early - What do you expect to see - Where do you expect to see it?
- 10. Plan - Information architecture • Involve users early - What do you expect to see - Where do you expect to see it?
- 12. Plan - Information architecture • Structured by how we work, not where • Static content in categories - About us - Our Priorities - Our Teams - Our Workplace - Our Systems - Web links - What’s up • Dynamic content - News - Updates - Interactive Main navigation – Mega Menu
- 13. User interface re-design • Interactive mockups (Visio)
- 14. User interface re-design • Interactive mockups (Visio)
- 15. The journey continues … Plan – Information Architecture Build – Upskill, learn, explore Deliver – Guide, show, enjoy
- 16. Build – Upskill, learn, explore • Learning curves - Administrators / server engineers - Site builders / power users - End users
- 17. Build – Upskill, learn, explore • Self-imposed challenge - No custom code, just GUI and SharePoint Designer - Keep knowledge in-house - Build capabilities
- 18. Build - Home page elements • Mega Menu - DVWP with custom XSLT - List driven - Hover effects with jQuery - Sprites
- 19. Build - Home page elements • Featured news slider - AnythingSlider – jQuery, driven from a CQWP - Audience targeting
- 20. Build - Home page elements • Tabs for news and announcements - User-driven content - Audience targeting - CQWP with custom XSLT - Presentation with jQuery UI
- 21. Build – other cool features • News archive - DVWP with current articles on top - Query parameters to narrow scope - Archive in collapsible DVWP • Dynamic Seating Plans - Visio drawings linked to SharePoint list data - Connect to internal phone book
- 22. Demos
- 23. Exploring the home page - Mega Menu - News Slider - Tabs - Favourite links News pages - related news and news archive - Page layouts Seating Plans A selection of a few, short videos
- 24. The journey never ends … Plan – Information Architecture Build – Upskill, learn, explore Deliver – Guide, show, enjoy
- 25. Deliver – Guide, show, enjoy
- 26. Deliver – Guide, show, enjoy • Governance and buy-in - Ownership and maintenance - Information pull - Guidelines for communicating effectively
- 27. Deliver – Guide, show, enjoy
- 28. Useful resources • Megamenu - DVWP and list structure on www.teylyn.com - jQuery Hover Intent on http://cherne.net/brian/resources/jquery.hoverIntent.html • Tabs - jQuery UI on http://jqueryui.com/home • Collapsible News Archive - http://chrisstahl.wordpress.com/2011/09/18/how-to-customize-a-grouped-view-in-the-data- view-web-part/ • News Slider - http://css-tricks.com/anythingslider-jquery-plugin/ • Learn XSL basics - Marc D Anderson’s blog, “Unlocking the Mysteries of Data View Web Part XSL Tag” series on www.sympmarc.com • Learn SharePoint Designer - Book: Kathy Hughes, SharePoint Designer 2010 Unleashed Contact: Ingeborg Hawighorst, Microsoft MVP e: ingeborg.hawighorst@powerco.co.nz t: @ingeborgNZ w: www.teylyn.com
Editor's Notes
- New Zealand’s largest provincial utilitySecond largest electricity distributorSecond largest gas distributor425,000 consumer connectionsOne of only two dual-network owners (electricity and gas)
- I want to make computing as easy as possible for folks. I’ve taught people how to use a mouse. Now let’s see that they don’t have trouble finding the right things to click.
- A year ago, we were running a WSS 3 farm. Content on the intranet home page was updated by an external contractor. Anything, i.e. content changes and design / structural changes had to undergo a strict Dev > Test > Prod regime.Problems:Technical / functionalityIntranet portal on WSS 3.0Updating too hard (CEWPs)Multimedia challengingUser interfaceClutter on the home pageMonitor sizes Info architectureFindability – content hidden too deepReflecting organisational hierarchyContent not archivedGovernance and buy-inOwnership and maintenance issuesInformation push vs. pullNo comms guidelines
- Fixed width layout.
- Site collection with publishing feature enabledMega menu integrated in master pageSub sites from Enterprise Wiki site templateContent aggregation with CQWP and DVWPjQuery to help with effective presentation
- Governance and buy-inOwnership and maintenance – People need to get used to contributingInformation pull – some still want everything in their emailGuidelines for communicating effectively – eradicating emails to all staff is not easy
- Managing user requestsAdditional features, changes, scope creepStructured Intake queue for Continuous ImprovementContinuous training and upskilling of users at various levels of the learning curve