1. 7 Ways to Increase
Conversions on Mobile
Devices
UNIQUE STEPS TO TURN MORE VIEWERS INTO CUSTOMERS
2. Why Does Mobile Matter?
77% of U.S. internet usage comes from mobile devices
(Zenith)
Mobile purchases account for 41% of total retail revenue
(Recode)
Chances are, the people you want to be your customers are
on their phones – a lot.
So how do you turn them from viewers into customers?
3. 5 Basic Tips to Convert More
1. Keep your most important content above the fold
Don’t make viewers scroll to get what they need
2. Follow up with leads multiple times
80% of sales come after the 5th follow-up (Marketing Donut)
4. 5 Basic Tips to Convert More
3. Promote free offers (content, trials, samples, etc.)
4. Use buttons instead of text links (more click-able)
5. Experiment with colors, fonts, and place
You should always be optimizing, testing, and improving
5. 7 Ways to Increase Conversions
1. Keep your emails under the length of a tweet (50 words)
Average person reads about 200 words per minute
Average working memory is about 15 seconds
That gives you 50 words to grab someone’s attention and get them to
take a next step.
Anything longer forces viewers to put in extra effort to engage with you,
and most won’t do that.
6. 7 Ways to Increase Conversions
2. Significantly improve page speed (ideally under 2 secs.)
53% of sites are abandoned if they take longer than 3 seconds to load
(DoubleClick)
A 1 sec. delay decreases conversions up to 20% (Akamai)
A 1 sec. improvement increases conversions 4-27% (Hobo Web)
How do you improve page speed? See next slide
7. 7 Ways to Increase Conversions
Use online tools like Google PageSpeed Insights and Pingdom
Website Speed Test
General Tips:
Leverage browser caching
Optimize your images (use Microsoft Paint, JPEG Mini or other tools;
resize to your website’s dimensions)
Combine scripts
Minimize redirects
Create Accelerated Mobile Pages (AMP pages)
8. 7 Ways to Increase Conversions
3. Reach out to your targets when they’re actually on their
phones.
Almost 80% of people check their phone as soon as they wake
up (IDC Research)
Mobile usage skyrockets in the evenings (SmartInsights)
9. 7 Ways to Increase Conversions
4. Use Click-to-Text wherever possible
Most traffic comes from mobile devices (Zenith)
People prefer texting over other channels (Twilio, Gallup)
2-and-2 together Let people text you from your mobile
website, Google listing and more
For more info, see: textrequest.com/blog/click-to-text
10. 7 Ways to Increase Conversions
5. Streamline your website copy
Mobile viewers spend 10-15 seconds on a page
They don’t want to read and scroll through a bunch of copy
Remove clutter and keep your messaging concise
11. 7 Ways to Increase Conversions
6. Be personal! (3 ways)
Use contacts’ names in emails, texts, and other communications
Keep your terminology and content down-to-earth and relatable
Drop the industry jargon. Speak like a human.
Determine what to send and show contacts based on past behavior
(marketing personalization)
12. 7 Ways to Increase Conversions
7. Verify, re-engage, and follow-up with viewers via text
Texting can increase verification rates by 100% or more (Nexmo)
SMS retargeting can “recover up to 25% of revenue lost to cart
abandonment” (Carts Guru)
13. The #1 Theme Here
Creating conversions starts with creating better experiences
That usually means making your website and your funnel both
simpler and faster
When the experience is easy, painless, and even enjoyable for
mobile viewers, you’ll increase conversions