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7 Ways to Increase
Conversions on Mobile
Devices
UNIQUE STEPS TO TURN MORE VIEWERS INTO CUSTOMERS
Why Does Mobile Matter?
 77% of U.S. internet usage comes from mobile devices
(Zenith)
 Mobile purchases account for 41% of total retail revenue
(Recode)
 Chances are, the people you want to be your customers are
on their phones – a lot.
 So how do you turn them from viewers into customers?
5 Basic Tips to Convert More
1. Keep your most important content above the fold
 Don’t make viewers scroll to get what they need
2. Follow up with leads multiple times
 80% of sales come after the 5th follow-up (Marketing Donut)
5 Basic Tips to Convert More
3. Promote free offers (content, trials, samples, etc.)
4. Use buttons instead of text links (more click-able)
5. Experiment with colors, fonts, and place
 You should always be optimizing, testing, and improving
7 Ways to Increase Conversions
1. Keep your emails under the length of a tweet (50 words)
 Average person reads about 200 words per minute
 Average working memory is about 15 seconds
 That gives you 50 words to grab someone’s attention and get them to
take a next step.
 Anything longer forces viewers to put in extra effort to engage with you,
and most won’t do that.
7 Ways to Increase Conversions
2. Significantly improve page speed (ideally under 2 secs.)
 53% of sites are abandoned if they take longer than 3 seconds to load
(DoubleClick)
 A 1 sec. delay decreases conversions up to 20% (Akamai)
 A 1 sec. improvement increases conversions 4-27% (Hobo Web)
How do you improve page speed? See next slide
7 Ways to Increase Conversions
 Use online tools like Google PageSpeed Insights and Pingdom
Website Speed Test
 General Tips:
 Leverage browser caching
 Optimize your images (use Microsoft Paint, JPEG Mini or other tools;
resize to your website’s dimensions)
 Combine scripts
 Minimize redirects
 Create Accelerated Mobile Pages (AMP pages)
7 Ways to Increase Conversions
3. Reach out to your targets when they’re actually on their
phones.
 Almost 80% of people check their phone as soon as they wake
up (IDC Research)
 Mobile usage skyrockets in the evenings (SmartInsights)
7 Ways to Increase Conversions
4. Use Click-to-Text wherever possible
 Most traffic comes from mobile devices (Zenith)
 People prefer texting over other channels (Twilio, Gallup)
 2-and-2 together  Let people text you from your mobile
website, Google listing and more
For more info, see: textrequest.com/blog/click-to-text
7 Ways to Increase Conversions
5. Streamline your website copy
 Mobile viewers spend 10-15 seconds on a page
 They don’t want to read and scroll through a bunch of copy
 Remove clutter and keep your messaging concise
7 Ways to Increase Conversions
6. Be personal! (3 ways)
 Use contacts’ names in emails, texts, and other communications
 Keep your terminology and content down-to-earth and relatable
 Drop the industry jargon. Speak like a human.
 Determine what to send and show contacts based on past behavior
(marketing personalization)
7 Ways to Increase Conversions
7. Verify, re-engage, and follow-up with viewers via text
 Texting can increase verification rates by 100% or more (Nexmo)
 SMS retargeting can “recover up to 25% of revenue lost to cart
abandonment” (Carts Guru)
The #1 Theme Here
 Creating conversions starts with creating better experiences
 That usually means making your website and your funnel both
simpler and faster
 When the experience is easy, painless, and even enjoyable for
mobile viewers, you’ll increase conversions
References
https://www.zenithmedia.com/smartphone-penetration-reach-66-2018/
https://www.textrequest.com/blog/online-traffic-mobile-devices/
https://www.recode.net/2017/11/24/16696602/thanksgiving-black-friday-2017-online-retail-sales-3-billion-adobe
https://www.marketingdonut.co.uk/sales/sales-techniques-and-negotiations/why-you-must-follow-up-leads
https://www.doubleclickbygoogle.com/articles/mobile-speed-matters/
https://www.hobo-web.co.uk/your-website-design-should-load-in-4-seconds/
http://www.adweek.com/digital/smartphones/?red=at
https://www.smartinsights.com/mobile-marketing/mobile-marketing-analytics/mobile-marketing-statistics/
https://www.twilio.com/learn/commerce-communications/how-consumers-use-messaging
http://news.gallup.com/poll/179288/new-era-communication-americans.aspx
textrequest.com/blog/click-to-text
https://www.textrequest.com/blog/mobile-engagement-increase-conversions/
https://www.slideshare.net/Nexmo_Inc/phone-number-verification-done-right
https://blog.carts.guru/en/sms-triggers-new-answer-retargeting-2/
7 Ways to Increase
Conversions on Mobile
Devices
UNIQUE STEPS TO TURN MORE VIEWERS INTO CUSTOMERS

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7 Ways to Increase Conversions on Mobile Devices