Fluxible Conference 2013, Talk by Teresa Brazen Video of the talk here: http://www.fluxible.ca/2014/01/video-teresa-brazen/ More org/team culture tips & methods here: http://www.cooper.com/topics/designing-culture/ “We’re way off schedule. Everyone is disengaged. No one is on board with the vision.” Sound familiar? What if you could create great products and services without all that drama? What if there was a secret to stellar team dynamics? From “Ship It Days” to immersive onboarding programs, learn about curious, compelling ways that people from every role within organizations are creating inspired cultures. Drawing from her experience as a team member, team leader, and team facilitator, Teresa Brazen discusses what constitutes a “healthy” culture, how culture impacts design teams and what they create together, and tools and techniques for fostering environments we all want to work in. Along the way, you’ll discover how uniquely well-suited designers are to creating culture change if they adapt the methodologies already in their arsenal. If you lead a team, want to lead, work remotely, build stuff, wrangle people daily, or just want to learn about invaluable techniques for cultivating inspired team culture this talk is for YOU.

1. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 1
MAKE
C LTURE
NOT WARThe Secret to Great Teams & Organizations
Fluxible 2013 @TeresaBrazen

2. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 2
Image
by
IvanWalsh.com,
Flickr
Image
by
Tara
R,
Flickr
Image
by
PROYECTO
AGUA**
/**
WATER
PROJECT,
Flickr

3. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 3
Image
by
IvanWalsh.com,
Flickr
Image
by
Tara
R,
Flickr

4. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 4
How is your work culture affecting you?
What culture is + your role in it
Is your team culture “healthy”?
4 characteristics of healthy culture
How can you make it better?
4 steps to designing culture + example practices

5. How is your work
culture affecting you?

6. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 6
Culture [kul-cher]
The values + practices of your
project, team, or organization.

7. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 7
Culture [kul-cher]
The values + practices of your
group, team, or organization.

8. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 8
Culture [kul-cher]
The values + practices of your
group, team or organization.

9. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 9
+ retention
+ creativity

10. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 10
=
Create the
psychological space
for creativity

11. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 11

12. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 12
Image
by
JasonLangheine,
Flickr

13. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 13
Don’t let
your culture
hold you hostage

14. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 14
[Recap]
Culture = values + practices
Culture affects creativity
You impact culture
Be the first domino

15. Is your team
culture “healthy”?

16. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 16
Look
up
Success
by
Design
model

17. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 17
Vision
Image
by
Pragmagraphr,
Flickr

18. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 18
Autonomy
Image
by
peterwmdavis,
Flickr

19. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 19
Inspiration

20. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 20
Chemistry
Image
by
moonlightbulb,
Flickr

21. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 21
Look
up
Success
by
Design
model
[Recap]
Vision
Autonomy
Inspiration
Chemistry

22. Can you make it
better?

23. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 23
Use tools you
already have in
your back pocket.

24. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 24
Look inside Look outside Define vision Create practices
Treat culture like a design challenge

25. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 25
Look inside
What is your
culture DNA?

26. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 26

27. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 27
Look outside
Who is getting
culture right?

28. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 28
What are the ten things
we should be doing next?
Vision

29. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 29
Image:
Annie
Mole,
Flickr
Autonomy

30. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 30
“We're looking for crazy ideas. We use kids to find
those ideas, because they know how to talk
without their thinking getting in the way.”
Founder, Markus Mettler
Interject variance into
your process.
Inspiration

31. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 31Image
from
Odonata98,
Flickr
Chemistry

32. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 32
Define vision
Who do you
want to be?

33. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 33
Image: WLT Photography
Image
from
jorgempf,
Flickr

34. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 34
Create practices
How do you
get there?

35. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 35
+ Start.
+ Experiment.
+ Seek allies.
+ Share your wins.
+ Recalibrate.
+ Keep going.
+ Be the first domino.

36. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 36
[Recap]
Look inside
Look around
Define vision
Create practices

37. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 37
Create a culture of creating culture

38. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 38
Culture = values + practices
Healthy culture = strong work
Vision, autonomy, inspiration, chemistry
YOU have the power to impact culture
Look inside > look around > define vision > create practices

39. Make Culture, Not War: The Secret to Great Teams & Organizations, Teresa Brazen ©2013 39
Thanks!
@TeresaBrazen
teresa@cooper.com
www.Cooper.com
www.TeresaBrazen.com