SlideShare a Scribd company logo
1 of 5
Download to read offline
Wi-Fi Dongle 300
Follow the steps in this guide to set up your kit.
If you need some help, see the Frequently Asked Questions at bt.com/producthelp or call 0808 100 6116*.
* Calls made from within the UK mainland network are free. Mobile and International call costs may vary.
User Guide
1	 Insert the CD
2	 Plug in dongle
3	 Connect to wi-fi
Check box content:
Wi-Fi Dongle 300 Install CD
Find out more
•	 If you need more detailed instructions, Frequently Asked Questions are
	 available at bt.com/producthelp
•	 If you cannot find the answer to your problem in the Frequently Asked Questions,
	 then please call our free Helpline on 0808 100 6116*. Our dedicated advisors
	 are more likely to be able to help you than the retailer where you made
	 your purchase.
Compatibility: Windows®
XP®
, Vista®
, 7 and 8. This product is not compatible
with Apple®
Mac®
or earlier versions of Windows®
.
1	 Insert the CD
	 See ‘Connection help’ if you don’t have a CD drive on your computer.
IMPORTANT: Do NOT plug the dongle in until you’ve installed the drivers from the CD.
1.	Insert the CD into your CD-ROM drive and click Run Setup.exe to begin install drivers.
2.	Follow the on-screen instructions until set-up is complete.
	2 	 Plug in dongle
1.	Plug your dongle into a USB port and click Finish. Give it a couple of minutes to
set itself up.
TIP: Using a company laptop? You might need administrator rights.
3	 Connect to wi-fi
If your device already has built-in wireless, you should switch it off.
Using your network security key
1.	Click in your system tray (lower-right corner of your screen) to view available
wireless connections and find the dongle connection. You might need to scroll
down. It’ll be called something like WiFi 2 or Wireless Network Connection 2.
2	 Choose your router from the list (e.g. BTHub-xxxx) and click Connect.
3.	Enter your network security key, and then click Connect to complete the connection.
Using WPS
Alternatively, if your router supports the WPS function. Press the WPS button on your
dongle for less than 1 second and then press the WPS button on the router within 2
minutes. This will establish your secure connection.
Light status
Dongle
Light Status What’s happening
Power Off No Power
On Dongle running normally
Wireless On Connected
Flashing Data being sent or received or WPS in progress
Off Not connected
Connection help
Don’t have a CD player
If your computer is connected to the internet, you can download the drivers online:
•	 If you’re using Windows XP® or want to use WPS function on any compatible
device, download and install the drivers from bt.com/producthelp
•	 If you’re using Windows Vista®, 7, or 8 without WPS support, plug the dongle into
a USB port. Windows® will automatically find and install your drivers.
Wait until the “Your new hardware is installed and ready to use” message appears in
your system tray (lower-right corner of your screen).
Then go to step 3 to connect to wi-fi.
Check the dongle has installed correctly
In the Device Manager Network Adapters, if you can find BT Wi-Fi Dongle, the driver is
installed successfully.
If the driver BT Wi-Fi Dongle is displayed with “!”, “?”, “X” symbols, the driver installation
has failed. In this case, you’ll need to update or reinstall the driver again. Right-click on BT
Wi-Fi Dongle, and then click Update Driver and follow the instructions on the screen.
Can’t connect to router
Possible causes for no connection:
•	 Check your selected router wireless network name.
•	 Make sure you’ve entered the correct network security key.
Weak signal
Possible causes for weak signal:
•	 Do not use the dongle in an area where microwave and electric equipment may
interfere with the wireless signal.
•	 Try to move the laptop near to your router, which can improve the wireless
signal quality.
•	 Thick/concrete walls and ceilings.
Compatibility
Windows®
XP®
Windows®
Vista®
, 7 and 8. This product is not compatible with
Apple®
Mac®
or earlier versions of Windows®
.
If you need more help, go to bt.com/producthelp
or call 0808 100 6116*.
General information
For information on safety instructions,
technical information or setting up the
dongle, please see the Frequently Asked
Questions at bt.com/producthelp
Guarantee
Your Wi-Fi Dongle 300 is guaranteed for a period
of 1 year from the date of purchase. Subject to the
terms listed below, the guarantee will provide for the
repair of, or at BT’s or its agent’s discretion, the option
to replace the Wi-Fi Dongle 300 or any component
thereof which is identified as faulty or below standard,
or as a result of inferior workmanship or materials.
Products over 28 days old from the date of purchase
may be replaced with a refurbished or repaired
product.
The conditions of this guarantee are:
•	 the guarantee shall only apply to defects that occur
within the 1 year guarantee period
•	 proof of purchase is required
•	 the equipment is returned to BT or its agent
as instructed.
This guarantee does not cover any faults or defects
caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any
attempt at adjustment or repair other than through
approved agents.
This guarantee does not affect your statutory rights.
To find out what to do if your dongle is in or outside of
the 1 year guarantee, please see the Frequently Asked
Questions at bt.com/producthelp
How to recycle your equipment
The symbol shown here and on the product
means that the product is classed as electrical
or electronic equipment, so DO NOT put it in
your normal rubbish bin.
It’s all part of the Waste Electrical and Electronic
Equipment (WEEE) Directive to recycle products in
the best way – to be kinder to the planet, get rid of
dangerous things more safely and bury less rubbish
in the ground.
You should contact your retailer or supplier for
advice on how to dispose of this product in an
environmentally friendly way.
R&TTE Directive & Declaration of Conformity
This equipment complies with the essential
requirements for the Radio Equipment and
Telecommunications Terminal Equipment Directive
(1999/5/EC).
For a copy of the Declaration of Conformity
please refer to bt.com/producthelp
Offices worldwide
The services described in this publication are subject to availability and may be
modified from time to time. Services and equipment are supplied subject to
British Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of a contract.
© British Telecommunications plc 2013.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Designed and produced by The Art & Design Partnership Ltd.
Printed in China / Issue 3 / ADP09-13
For a Better Future
We’re always looking to make our products last longer
and use less power, so we don’t have such a big impact
on the environment.
To find out about what we are doing, visit
bt.com/betterfuture

More Related Content

Similar to BT Wi-Fi Dongle 300 User Guide

Huawei B200 Series User Manual
Huawei B200 Series User ManualHuawei B200 Series User Manual
Huawei B200 Series User Manual
Maurício Paiva
 
Userguide
UserguideUserguide
Userguide
hoslers
 
Fiber internet quick startguide
Fiber internet   quick startguideFiber internet   quick startguide
Fiber internet quick startguide
Maxis Fibre
 
Panduan pelanggan fast net cable modem motorola sb5101
Panduan pelanggan fast net cable modem motorola sb5101Panduan pelanggan fast net cable modem motorola sb5101
Panduan pelanggan fast net cable modem motorola sb5101
Thomas Ra Urus
 

Similar to BT Wi-Fi Dongle 300 User Guide (20)

BT 11ac Dual-Band Wi-Fi Dongle 900 User Guide
BT 11ac Dual-Band Wi-Fi Dongle 900 User GuideBT 11ac Dual-Band Wi-Fi Dongle 900 User Guide
BT 11ac Dual-Band Wi-Fi Dongle 900 User Guide
 
BT Dual-Band Wi-Fi 600 Kit User Guide
BT Dual-Band Wi-Fi 600 Kit User GuideBT Dual-Band Wi-Fi 600 Kit User Guide
BT Dual-Band Wi-Fi 600 Kit User Guide
 
BT 11ac Dual-Band Wi-Fi Dongle 610 User Guide
BT 11ac Dual-Band Wi-Fi Dongle 610 User GuideBT 11ac Dual-Band Wi-Fi Dongle 610 User Guide
BT 11ac Dual-Band Wi-Fi Dongle 610 User Guide
 
BT Broadband Wi-Fi Home Hotspot 500 Kit
BT Broadband Wi-Fi Home Hotspot 500 KitBT Broadband Wi-Fi Home Hotspot 500 Kit
BT Broadband Wi-Fi Home Hotspot 500 Kit
 
BT Broadband Multiport Extender 500 User Guide
BT Broadband Multiport Extender 500 User GuideBT Broadband Multiport Extender 500 User Guide
BT Broadband Multiport Extender 500 User Guide
 
BT Broadband Extender 500 Kit User Guide
BT Broadband Extender 500 Kit User GuideBT Broadband Extender 500 Kit User Guide
BT Broadband Extender 500 Kit User Guide
 
BT Mini Wi-Fi Home Hotspot 500 Kit User Guide
BT Mini Wi-Fi Home Hotspot 500 Kit User GuideBT Mini Wi-Fi Home Hotspot 500 Kit User Guide
BT Mini Wi-Fi Home Hotspot 500 Kit User Guide
 
BT Broadband Extender Flex 1000 Kit User Guide
BT Broadband Extender Flex 1000 Kit User GuideBT Broadband Extender Flex 1000 Kit User Guide
BT Broadband Extender Flex 1000 Kit User Guide
 
BT 11ac Dual-Band Wi-Fi Extender 750 Quick Start
BT 11ac Dual-Band Wi-Fi Extender 750 Quick StartBT 11ac Dual-Band Wi-Fi Extender 750 Quick Start
BT 11ac Dual-Band Wi-Fi Extender 750 Quick Start
 
BT Mini Wi-Fi Home Hotspot 600 Kit User Guide
BT Mini Wi-Fi Home Hotspot 600 Kit User GuideBT Mini Wi-Fi Home Hotspot 600 Kit User Guide
BT Mini Wi-Fi Home Hotspot 600 Kit User Guide
 
BT Dual-Band Wi-Fi Extender 600
BT Dual-Band Wi-Fi Extender 600BT Dual-Band Wi-Fi Extender 600
BT Dual-Band Wi-Fi Extender 600
 
Huawei B200 Series User Manual
Huawei B200 Series User ManualHuawei B200 Series User Manual
Huawei B200 Series User Manual
 
BT Home Hub 4r User Guide
BT Home Hub 4r User GuideBT Home Hub 4r User Guide
BT Home Hub 4r User Guide
 
BT Home Hub 4R
BT Home Hub 4RBT Home Hub 4R
BT Home Hub 4R
 
BT 8-Port Gigabit Ethernet Switch User Guide
BT 8-Port Gigabit Ethernet Switch User GuideBT 8-Port Gigabit Ethernet Switch User Guide
BT 8-Port Gigabit Ethernet Switch User Guide
 
Userguide
UserguideUserguide
Userguide
 
Datavideo ITC-100 Full duplex intercom/ talkback system
Datavideo ITC-100 Full duplex intercom/ talkback systemDatavideo ITC-100 Full duplex intercom/ talkback system
Datavideo ITC-100 Full duplex intercom/ talkback system
 
BT Dual-Band Wi-Fi Extender 610
BT Dual-Band Wi-Fi Extender 610BT Dual-Band Wi-Fi Extender 610
BT Dual-Band Wi-Fi Extender 610
 
Fiber internet quick startguide
Fiber internet   quick startguideFiber internet   quick startguide
Fiber internet quick startguide
 
Panduan pelanggan fast net cable modem motorola sb5101
Panduan pelanggan fast net cable modem motorola sb5101Panduan pelanggan fast net cable modem motorola sb5101
Panduan pelanggan fast net cable modem motorola sb5101
 

More from Telephones Online

More from Telephones Online (20)

BT 6610 Digital Cordless Phone User Guide
BT 6610 Digital Cordless Phone User GuideBT 6610 Digital Cordless Phone User Guide
BT 6610 Digital Cordless Phone User Guide
 
BT Diverse 7100 Cordless Phone Quick Start
BT Diverse 7100 Cordless Phone Quick StartBT Diverse 7100 Cordless Phone Quick Start
BT Diverse 7100 Cordless Phone Quick Start
 
BT2200 Digital Cordless Telephone User Guide
BT2200 Digital Cordless Telephone User GuideBT2200 Digital Cordless Telephone User Guide
BT2200 Digital Cordless Telephone User Guide
 
BT 3960 Digital Cordless Phone User Guide
BT 3960 Digital Cordless Phone User GuideBT 3960 Digital Cordless Phone User Guide
BT 3960 Digital Cordless Phone User Guide
 
Gigaset CL750A GO Sculpture User Guide
Gigaset CL750A GO Sculpture User GuideGigaset CL750A GO Sculpture User Guide
Gigaset CL750A GO Sculpture User Guide
 
BT X300 Professional Conferencing Unit User Guide
BT X300 Professional Conferencing Unit User GuideBT X300 Professional Conferencing Unit User Guide
BT X300 Professional Conferencing Unit User Guide
 
Netgear Aircard 785S Mobile Broadband Hotspot User Guide
Netgear Aircard 785S Mobile Broadband Hotspot User GuideNetgear Aircard 785S Mobile Broadband Hotspot User Guide
Netgear Aircard 785S Mobile Broadband Hotspot User Guide
 
BT XD56 Digital Cordless Phone User Guide
BT XD56 Digital Cordless Phone User GuideBT XD56 Digital Cordless Phone User Guide
BT XD56 Digital Cordless Phone User Guide
 
BT 9500 Halo Cordless Phones User Guide
BT 9500 Halo Cordless Phones User GuideBT 9500 Halo Cordless Phones User Guide
BT 9500 Halo Cordless Phones User Guide
 
Gigaset QV830 Tablet User Guide
Gigaset QV830 Tablet User GuideGigaset QV830 Tablet User Guide
Gigaset QV830 Tablet User Guide
 
Gigaset S820A Digital Cordless Telephone User Guide
Gigaset S820A Digital Cordless Telephone User GuideGigaset S820A Digital Cordless Telephone User Guide
Gigaset S820A Digital Cordless Telephone User Guide
 
Gigaset SL400A Digital Cordless Telephone User Guide
Gigaset SL400A Digital Cordless Telephone User GuideGigaset SL400A Digital Cordless Telephone User Guide
Gigaset SL400A Digital Cordless Telephone User Guide
 
Gigaset SL910A Digital Cordless Telephone User Guide
Gigaset SL910A Digital Cordless Telephone User GuideGigaset SL910A Digital Cordless Telephone User Guide
Gigaset SL910A Digital Cordless Telephone User Guide
 
Gigaset AL410A Digital Cordless Telephone User Guide
Gigaset AL410A Digital Cordless Telephone User GuideGigaset AL410A Digital Cordless Telephone User Guide
Gigaset AL410A Digital Cordless Telephone User Guide
 
Gigaset A420A Digital Cordless Telephone User Guide
Gigaset A420A Digital Cordless Telephone User GuideGigaset A420A Digital Cordless Telephone User Guide
Gigaset A420A Digital Cordless Telephone User Guide
 
Gigaset A510A Digital Cordless Telephone User Guide
Gigaset A510A Digital Cordless Telephone User GuideGigaset A510A Digital Cordless Telephone User Guide
Gigaset A510A Digital Cordless Telephone User Guide
 
BT Youview Zapper Smart TV Box User Guide
BT Youview Zapper Smart TV Box User GuideBT Youview Zapper Smart TV Box User Guide
BT Youview Zapper Smart TV Box User Guide
 
BT Youview Plus Set Top Box User Guide
BT Youview Plus Set Top Box User GuideBT Youview Plus Set Top Box User Guide
BT Youview Plus Set Top Box User Guide
 
BT Home Hub 5 User Guide
BT Home Hub 5 User GuideBT Home Hub 5 User Guide
BT Home Hub 5 User Guide
 
BT 5-Port Gigabit Ethernet Switch User Guide
BT 5-Port Gigabit Ethernet Switch User GuideBT 5-Port Gigabit Ethernet Switch User Guide
BT 5-Port Gigabit Ethernet Switch User Guide
 

Recently uploaded

Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
panagenda
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Safe Software
 

Recently uploaded (20)

Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdfRising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
 
Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024Manulife - Insurer Transformation Award 2024
Manulife - Insurer Transformation Award 2024
 
Corporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptxCorporate and higher education May webinar.pptx
Corporate and higher education May webinar.pptx
 
AXA XL - Insurer Innovation Award Americas 2024
AXA XL - Insurer Innovation Award Americas 2024AXA XL - Insurer Innovation Award Americas 2024
AXA XL - Insurer Innovation Award Americas 2024
 
AWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of TerraformAWS Community Day CPH - Three problems of Terraform
AWS Community Day CPH - Three problems of Terraform
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
 
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
Apidays New York 2024 - Passkeys: Developing APIs to enable passwordless auth...
 
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWEREMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
EMPOWERMENT TECHNOLOGY GRADE 11 QUARTER 2 REVIEWER
 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
Apidays New York 2024 - Accelerating FinTech Innovation by Vasa Krishnan, Fin...
 
2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...2024: Domino Containers - The Next Step. News from the Domino Container commu...
2024: Domino Containers - The Next Step. News from the Domino Container commu...
 
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
Connector Corner: Accelerate revenue generation using UiPath API-centric busi...
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...
Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...
Biography Of Angeliki Cooney | Senior Vice President Life Sciences | Albany, ...
 
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
Web Form Automation for Bonterra Impact Management (fka Social Solutions Apri...
 
Strategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a FresherStrategies for Landing an Oracle DBA Job as a Fresher
Strategies for Landing an Oracle DBA Job as a Fresher
 
MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024MINDCTI Revenue Release Quarter One 2024
MINDCTI Revenue Release Quarter One 2024
 
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ..."I see eyes in my soup": How Delivery Hero implemented the safety system for ...
"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
 

BT Wi-Fi Dongle 300 User Guide

  • 1. Wi-Fi Dongle 300 Follow the steps in this guide to set up your kit. If you need some help, see the Frequently Asked Questions at bt.com/producthelp or call 0808 100 6116*. * Calls made from within the UK mainland network are free. Mobile and International call costs may vary. User Guide 1 Insert the CD 2 Plug in dongle 3 Connect to wi-fi Check box content: Wi-Fi Dongle 300 Install CD Find out more • If you need more detailed instructions, Frequently Asked Questions are available at bt.com/producthelp • If you cannot find the answer to your problem in the Frequently Asked Questions, then please call our free Helpline on 0808 100 6116*. Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase. Compatibility: Windows® XP® , Vista® , 7 and 8. This product is not compatible with Apple® Mac® or earlier versions of Windows® .
  • 2. 1 Insert the CD See ‘Connection help’ if you don’t have a CD drive on your computer. IMPORTANT: Do NOT plug the dongle in until you’ve installed the drivers from the CD. 1. Insert the CD into your CD-ROM drive and click Run Setup.exe to begin install drivers. 2. Follow the on-screen instructions until set-up is complete. 2 Plug in dongle 1. Plug your dongle into a USB port and click Finish. Give it a couple of minutes to set itself up. TIP: Using a company laptop? You might need administrator rights.
  • 3. 3 Connect to wi-fi If your device already has built-in wireless, you should switch it off. Using your network security key 1. Click in your system tray (lower-right corner of your screen) to view available wireless connections and find the dongle connection. You might need to scroll down. It’ll be called something like WiFi 2 or Wireless Network Connection 2. 2 Choose your router from the list (e.g. BTHub-xxxx) and click Connect. 3. Enter your network security key, and then click Connect to complete the connection. Using WPS Alternatively, if your router supports the WPS function. Press the WPS button on your dongle for less than 1 second and then press the WPS button on the router within 2 minutes. This will establish your secure connection. Light status Dongle Light Status What’s happening Power Off No Power On Dongle running normally Wireless On Connected Flashing Data being sent or received or WPS in progress Off Not connected
  • 4. Connection help Don’t have a CD player If your computer is connected to the internet, you can download the drivers online: • If you’re using Windows XP® or want to use WPS function on any compatible device, download and install the drivers from bt.com/producthelp • If you’re using Windows Vista®, 7, or 8 without WPS support, plug the dongle into a USB port. Windows® will automatically find and install your drivers. Wait until the “Your new hardware is installed and ready to use” message appears in your system tray (lower-right corner of your screen). Then go to step 3 to connect to wi-fi. Check the dongle has installed correctly In the Device Manager Network Adapters, if you can find BT Wi-Fi Dongle, the driver is installed successfully. If the driver BT Wi-Fi Dongle is displayed with “!”, “?”, “X” symbols, the driver installation has failed. In this case, you’ll need to update or reinstall the driver again. Right-click on BT Wi-Fi Dongle, and then click Update Driver and follow the instructions on the screen. Can’t connect to router Possible causes for no connection: • Check your selected router wireless network name. • Make sure you’ve entered the correct network security key. Weak signal Possible causes for weak signal: • Do not use the dongle in an area where microwave and electric equipment may interfere with the wireless signal. • Try to move the laptop near to your router, which can improve the wireless signal quality. • Thick/concrete walls and ceilings. Compatibility Windows® XP® Windows® Vista® , 7 and 8. This product is not compatible with Apple® Mac® or earlier versions of Windows® . If you need more help, go to bt.com/producthelp or call 0808 100 6116*.
  • 5. General information For information on safety instructions, technical information or setting up the dongle, please see the Frequently Asked Questions at bt.com/producthelp Guarantee Your Wi-Fi Dongle 300 is guaranteed for a period of 1 year from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the Wi-Fi Dongle 300 or any component thereof which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product. The conditions of this guarantee are: • the guarantee shall only apply to defects that occur within the 1 year guarantee period • proof of purchase is required • the equipment is returned to BT or its agent as instructed. This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents. This guarantee does not affect your statutory rights. To find out what to do if your dongle is in or outside of the 1 year guarantee, please see the Frequently Asked Questions at bt.com/producthelp How to recycle your equipment The symbol shown here and on the product means that the product is classed as electrical or electronic equipment, so DO NOT put it in your normal rubbish bin. It’s all part of the Waste Electrical and Electronic Equipment (WEEE) Directive to recycle products in the best way – to be kinder to the planet, get rid of dangerous things more safely and bury less rubbish in the ground. You should contact your retailer or supplier for advice on how to dispose of this product in an environmentally friendly way. R&TTE Directive & Declaration of Conformity This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC). For a copy of the Declaration of Conformity please refer to bt.com/producthelp Offices worldwide The services described in this publication are subject to availability and may be modified from time to time. Services and equipment are supplied subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of a contract. © British Telecommunications plc 2013. Registered Office: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. Designed and produced by The Art & Design Partnership Ltd. Printed in China / Issue 3 / ADP09-13 For a Better Future We’re always looking to make our products last longer and use less power, so we don’t have such a big impact on the environment. To find out about what we are doing, visit bt.com/betterfuture