Levine, Blaszak, Block & Boothby is a telecom law firm that specializes in representing enterprise customers in disputes with telecom providers. The firm has represented clients in many mediations, arbitrations, and lawsuits involving billing issues, service problems, and other areas of contention. Common causes of disputes include poorly drafted agreements, failure of customers or carriers to fulfill obligations, and "gotcha" clauses in carrier contracts. The document provides tips for avoiding and resolving disputes, such as escalating issues appropriately, documenting problems, and being willing to negotiate settlements.