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T.A. McCann – create something great
Soft Labour HelpShare Microsoft Polaris MOD Systems Jump2go Vulcan Gist Lessons learned…
Fail!
4 WIN!
VS. Vision, Visualize, Plan, Operate
Connectedness
Listen to the conversation
9 Too much information Too many connections Too little time
3/9/10 10
How Gist Works…
Dashboard – what I need to know about my network
Profiles – everything I need in one place
confidential Inside Outlook – integrated with my workflow 3/9/10 14
confidential Inside Salesforce – giving me the reason to call… 3/9/10 15
iPhone – smart, relevant information, on the go
Inside Lotus Notes…
More Google - (Android – March, Gmail - May) 3/9/10 confidential 18
A valuable target customer Business professional Places high value of relationships (>8/10) Has significant % of relationships outside company Uses technology to gain information advantage Trained to pay monthly service fees Blackberry/iPhone Salesforce.com LinkedIn Pro Zoom Info/Hoovers Roles include (execs, sales, recruiter, biz dev, VC, PR, journalists, lawyers…) Influencer of others on small teams Often fits in GTD category as well Technical, early but not bleeding edge adopter 3/9/10 19 confidential
Kevin Spidel "I am the Managing Director of an international PR firm and am very active on the social web. Gist allows me to cut through the noise and manage my contacts directly. I am able to monitor what matters... the relationship." Managing Director Patriot Strategies http://patriotstrategies.com Washington, DC, USA 5300 contacts, 1279 companies Gist user since 11/03/09 – has invited 34 users
21
Coverage “..we expect sales personnel to flock to Gist, since the output provides a much richer portrait of contacts and companies than could be gleaned otherwise…supplying users with a ready excuse to stay in touch with customers and prospects.”” - Gartner Group, Cool Vendors in the High Performance Workplace, 2009, Matt Cain “Gist, which we’ve already dubbed the power networker’s fantasy service for syncing social media data with email connections, has just launched their free iPhone app to tackle that challenge head on.” - Mashable, Gist Launches iPhone App for Power Networking On the Go “Gist already has a strong following among sales types because its algorithms can surface important contacts and flag folks they should be in touch with.” - ZDNet Between the Lines, The business-to-business of Gist, Larry Dignan “Gist works with Outlook and other email programs to keep users updated on news about contacts through social-network sites.” - Wall Street Journal, Updating Office on the Cheap, Nick Wingfield
Marketing  Find your connected, core user – engage early, often and deeply Listen to the influencers (reference, repost, re-use, retweet) Create your own compelling story (personal, product, plan) Surf the buzzword waves (e.g. “social CRM”) Be the brand Read Seth Godin Clay Shirky Chris Brogan 23
24
A very large market opportunity Companies leading the (r)evolution Google = inbox + “news” (news and ads) Facebook = social network + inbox Twitter = “inbox” + social network Personal Communications Web content (news + UGC) Social networks A very big market LinkedIn ~24M subscribers, projected revenue of $75-100M, $1B valuation  Salesforce ~1.2M subscribers, $600M in revenue and $3B market cap RIM/Blackberry ~14M subscribers, $6B in revenue and $35B market cap Exchange/Outlook ~300M subscribers, $4-6B in revenue 3/9/10 25 confidential
Set biggoals Get connected Listen and learn Fail fast and iterate Persist Go make something great.

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Metrics, marketing and influencer engagement from the founder of Gist.com - T.A. McCann

  • 1. T.A. McCann – create something great
  • 2. Soft Labour HelpShare Microsoft Polaris MOD Systems Jump2go Vulcan Gist Lessons learned…
  • 5.
  • 6. VS. Vision, Visualize, Plan, Operate
  • 8. Listen to the conversation
  • 9. 9 Too much information Too many connections Too little time
  • 12. Dashboard – what I need to know about my network
  • 13. Profiles – everything I need in one place
  • 14. confidential Inside Outlook – integrated with my workflow 3/9/10 14
  • 15. confidential Inside Salesforce – giving me the reason to call… 3/9/10 15
  • 16. iPhone – smart, relevant information, on the go
  • 18. More Google - (Android – March, Gmail - May) 3/9/10 confidential 18
  • 19. A valuable target customer Business professional Places high value of relationships (>8/10) Has significant % of relationships outside company Uses technology to gain information advantage Trained to pay monthly service fees Blackberry/iPhone Salesforce.com LinkedIn Pro Zoom Info/Hoovers Roles include (execs, sales, recruiter, biz dev, VC, PR, journalists, lawyers…) Influencer of others on small teams Often fits in GTD category as well Technical, early but not bleeding edge adopter 3/9/10 19 confidential
  • 20. Kevin Spidel "I am the Managing Director of an international PR firm and am very active on the social web. Gist allows me to cut through the noise and manage my contacts directly. I am able to monitor what matters... the relationship." Managing Director Patriot Strategies http://patriotstrategies.com Washington, DC, USA 5300 contacts, 1279 companies Gist user since 11/03/09 – has invited 34 users
  • 21. 21
  • 22. Coverage “..we expect sales personnel to flock to Gist, since the output provides a much richer portrait of contacts and companies than could be gleaned otherwise…supplying users with a ready excuse to stay in touch with customers and prospects.”” - Gartner Group, Cool Vendors in the High Performance Workplace, 2009, Matt Cain “Gist, which we’ve already dubbed the power networker’s fantasy service for syncing social media data with email connections, has just launched their free iPhone app to tackle that challenge head on.” - Mashable, Gist Launches iPhone App for Power Networking On the Go “Gist already has a strong following among sales types because its algorithms can surface important contacts and flag folks they should be in touch with.” - ZDNet Between the Lines, The business-to-business of Gist, Larry Dignan “Gist works with Outlook and other email programs to keep users updated on news about contacts through social-network sites.” - Wall Street Journal, Updating Office on the Cheap, Nick Wingfield
  • 23. Marketing Find your connected, core user – engage early, often and deeply Listen to the influencers (reference, repost, re-use, retweet) Create your own compelling story (personal, product, plan) Surf the buzzword waves (e.g. “social CRM”) Be the brand Read Seth Godin Clay Shirky Chris Brogan 23
  • 24. 24
  • 25. A very large market opportunity Companies leading the (r)evolution Google = inbox + “news” (news and ads) Facebook = social network + inbox Twitter = “inbox” + social network Personal Communications Web content (news + UGC) Social networks A very big market LinkedIn ~24M subscribers, projected revenue of $75-100M, $1B valuation Salesforce ~1.2M subscribers, $600M in revenue and $3B market cap RIM/Blackberry ~14M subscribers, $6B in revenue and $35B market cap Exchange/Outlook ~300M subscribers, $4-6B in revenue 3/9/10 25 confidential
  • 26. Set biggoals Get connected Listen and learn Fail fast and iterate Persist Go make something great.

Editor's Notes

  1. By company type (n = 302)Roles vary but skew towards market-facing~80/20 between small & large companiesIBM = 36Salesforce.com = 34Cisco Systems = 32Thomson Reuters = 26CBS = 23HP = 19Dell = 14Gartner Group = 12Coupa Software = 9Accenture = 7Deloitte = 6Client SvcsConsulting14Freelance519Marketing Svcsocial media12marketing20online media23public relations6user experience5Self-Improvement975Technical Product or Svcinternet8IT svcs26software30info svc13Mobile683FinanceFinance- VC17Finance-banking1027Medical5Consumer Goods4Recruiting6Education10Law10