omnixco.com
23
Followers
Personal Information
Unternehmen/Arbeitsplatz
Bradford, United Kingdom United Kingdom
Branche
Consulting / Advisory
Webseite
www.omnixco.com
Info
An independent CX and digital transformation consultant. Focussed on customer experience innovation and the role of technology in delivering awesome customer experiences.
International experience in customer service, CX consulting, digital transformation project and program management.
Consulted and worked for top brands: Deutsche Telekom, T-Mobile, Telefonica O2, DHL, Emirates, Genesys, E.ON, DWP, Telenet, Telenor, Vodacom, Vodafone, etc.
Tags
crm
customer relationship management
marketing
personal
journey mapping
customer journey mapping
customer service
design thinking
cx
customer experience
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Touchpoint Dashboard Journey Mapping Guide 2014
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Transforming Customer Experience: From Moments to Journeys
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Zynga Presentation
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Vor 14 Jahren