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LEAD
SUSTAINABLE MEANINGFUL PROFITABLE INNOVATIVE
OUR FUTURE YOUR CAREER YOUR LIFE YOUR WORL
     HANG
DESIGN         SUSTAINABILITY




         BUSINESS
DESIGN              SUSTAINABILITY




         BUSINESS
DESIGN                SUSTAINABILITY




         EXPERIENCE




         BUSINESS
DESIGN                SUSTAINABILITY



          MEANING




         EXPERIENCE




         BUSINESS
Design Thinking
     Leading by Design Fellows
Management       Sustainability
                   Communications

        Strategy Leadership
 Change Innovation
Design Thinking
     New Questions
     Leading by Design Fellows
Management    Sustainability
  Community Communications
    Strategy Leadership
 Change Innovation
              Certificate
Design Thinking
     New Questions      6 months
                   25 students
  Leadership Position
     Internationally
     Leading by Design Fellows
Management 2 faculty Sustainability

    Community Communications
        Strategy Leadership
 Change Innovation  Certificate
Leading by Design Fellows
       Help the current generation of
     business leaders and design leaders
accelerate meaningful, sustainable change.
Leading by Design Fellows
          Mastering via Making:
investigate, analyze, discuss, collaborate,
     prototype, iterate, write, present
Confirmed guest speakers:

     Dan Pink, author of A Whole New Mind
         Tim Brown, author & CEO, IDEO
Adam Werbach, author & CEO, Saatchi & Saatchi S
     Gil Friend, author & CEO, Natural Logic
   Sam Lucent, VP of Design, Hewlett Packard
  Sara Beckman, Faculty, Haas Business School
Kaaren Hansen, Director or Experience Design, Intuit
What’s a more sustainable world look like?
What’s a more meaningful world look like?
What’s a post-consumer world look like?
What’s a post-consumer world look like?
We already have tools to use :
           Sustainability Helix
         Integrate Bottom Line
          Okala™ Curriculum
   Meaning and Experience Models
             covive.com/gri
New Metrics: grossnationalhappiness.com
          B-Corp & Corp2020
         sustainableminds.com
             www.eiolca.net
            (and many more)
DESIGN

                    Systems Innovation Model:
                    Principles:
                    Systems Thinking
                    Multidisciplinary Teamwork
         BUSINESS
                    Service to Users/Customers
                    Multi-stakeholder Engagement
DESIGN

                    Systems Innovation Model:
                    Principles

                    Frameworks:
         BUSINESS
                    Natural Capitalism
                    The Natural Step™
                    Cradle to Cradle
DESIGN

                    Systems Innovation Model:
                    Principles
                    Frameworks

         BUSINESS
                    Tools:
                    LCA (Life Cycle Assessment)   ISO 50001
                    Total Beauty™                 SOS (Blackburn)
                    Biomimicry                    Wheel of Change
                                                  City Climate Protectio
                    SROI
                                                     Manual
                    Sustainability Helix          Metrics (GDP, GPI, G
                    Blended Value                    GRI, SRI)
                    Integrated Bottom Line        LEED
                    LASER Manual                  FASB redefinition of P
                    Footprint Calculators         SCORE
                        (water, carbon, etc.)     Factor 4 and Factor 1
                    Stakeholder Analysis          SHINGO
DESIGN

                               Systems Innovation Model:
                               Principles
                               Frameworks
                               Tools
         BUSINESS
                               Design Strategies:
                     REDUCE • Design for Use (Usability & Meaning)
                            • Dematerialization (Materials, Energy & Transportation)
                            • Substitution (Materials & Energy)
                            • Localization
                            • Transmaterialization
                            • Informationalization
                      REUSE • Design for Durability
                            • Design for Reuse
                    RECYCLE • Design for Disassembly
                            • Close the Loop
                            • Design for Effectiveness
                    RESTORE • Design for Systems
SUSTAINABILITY

                            DESIGN
                            Principles:
                            Systems Thinking
                            User-Centered focus
BUSINESS
                            User/Design Research
                            Experience Model
                            Meaning Model
SUSTAINABILITY

                            DESIGN
                            Principles

                            Tools:
BUSINESS
                            Deep Dive
                            Prototyping
                            Iteration
                            Need Finding
                            Ethnographic Techniques
                            Critique
                            IDEO Human-Centered Design Toolkit, etc.
DESIGN   SUSTAINABILITY

                          BUSINESS
                          Principles:
                          Systems Thinking
                          Multidisciplinary Teamwork
                          Service to Users/Customers
                          Multi-stakeholder Engagement
                          Service Culture (throughout org)
DESIGN   SUSTAINABILITY

                          BUSINESS
                          Principles

                          Tools:

                          Total Quality Management
                          Six Sigma
                          Stage Gate
                          SWOT
                          Doblin Value Model
                          Metrics: ROI, NPV, IRR, GNP, etc.
NGOS
Systems Innovation Model:




                                                                                               G     N
                                                                                                  RI
        DES




                                                                                                EE
            IG




                                                                                                        IN
        N




                                                                                                           G
                                         Charity Model




                                                                                                        EN
                  User/Design Research Social Entrepreneurship
                  Experience Model       Social Profit
                  Meaning Model
                  Prototyping    Genius Design          Waterfall Model
                  Critique       Participatory Design   Spiral/Agile Model
                  Iteration      Collaborative Design   Hybrid Models
                  IDEO HCD Toolkit                                                                  PRINCIPLES
                                           Systems Thinking
                                    Customer Experience-Centered
                                                                                                  FRAMEWORKS
                                       Multidisciplinary Teamwork                                       TOOLS
                                     Multi-stakeholder Engagement
                           Democracy        Service-centered Natural Capitalism                     STRATEGIES
                           Socialism                           The Natural Step™
                  Voting Totalitarianism
                  Policy                                       Cradle to Cradle
                           Social Contract
                  Bills                                                  Sustainability Helix
                                             Market Capitalism
                  Regulation                                             TNS Resource Funnel
                                             Porter




                                                                                                           TY
                  Propoganda                                             Biomimicry Spiral
      GO




                                             Value Chain




                                                                                                        ILI
                                                                         LCA, etc. Dematerialization,
                                             “Free Market”
         V




                                                                                                    AB
                                                                                      D4Disassembly,
        ER




                                        ROI, NPV/IRR,                                 Localization,




                                                                                                 AIN
         NM




                                        GDP, SWOT, Stage Gate                         Substitution,




                                                                                               ST
                                        Market Research                               D4Systems,
             EN




                                        Doblin Value Model




                                                                                             SU
                                                                                      etc.
             T




                                        Positioning
                                        Segmentation
                                        ...




                                            BUSINESS
LEAD
CCA’S LEADING BY DESIGN FELLOWS PROGRAM
THE FUTURE OF BUSINESS STARTS HERE. NOW.
   HANG

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The CCA Leading By Design Fellows Program

  • 1. LEAD SUSTAINABLE MEANINGFUL PROFITABLE INNOVATIVE OUR FUTURE YOUR CAREER YOUR LIFE YOUR WORL HANG
  • 2. DESIGN SUSTAINABILITY BUSINESS
  • 3. DESIGN SUSTAINABILITY BUSINESS
  • 4. DESIGN SUSTAINABILITY EXPERIENCE BUSINESS
  • 5. DESIGN SUSTAINABILITY MEANING EXPERIENCE BUSINESS
  • 6. Design Thinking Leading by Design Fellows Management Sustainability Communications Strategy Leadership Change Innovation
  • 7. Design Thinking New Questions Leading by Design Fellows Management Sustainability Community Communications Strategy Leadership Change Innovation Certificate
  • 8. Design Thinking New Questions 6 months 25 students Leadership Position Internationally Leading by Design Fellows Management 2 faculty Sustainability Community Communications Strategy Leadership Change Innovation Certificate
  • 9. Leading by Design Fellows Help the current generation of business leaders and design leaders accelerate meaningful, sustainable change.
  • 10. Leading by Design Fellows Mastering via Making: investigate, analyze, discuss, collaborate, prototype, iterate, write, present
  • 11. Confirmed guest speakers: Dan Pink, author of A Whole New Mind Tim Brown, author & CEO, IDEO Adam Werbach, author & CEO, Saatchi & Saatchi S Gil Friend, author & CEO, Natural Logic Sam Lucent, VP of Design, Hewlett Packard Sara Beckman, Faculty, Haas Business School Kaaren Hansen, Director or Experience Design, Intuit
  • 12.
  • 13. What’s a more sustainable world look like?
  • 14. What’s a more meaningful world look like?
  • 15. What’s a post-consumer world look like?
  • 16. What’s a post-consumer world look like?
  • 17. We already have tools to use : Sustainability Helix Integrate Bottom Line Okala™ Curriculum Meaning and Experience Models covive.com/gri New Metrics: grossnationalhappiness.com B-Corp & Corp2020 sustainableminds.com www.eiolca.net (and many more)
  • 18. DESIGN Systems Innovation Model: Principles: Systems Thinking Multidisciplinary Teamwork BUSINESS Service to Users/Customers Multi-stakeholder Engagement
  • 19. DESIGN Systems Innovation Model: Principles Frameworks: BUSINESS Natural Capitalism The Natural Step™ Cradle to Cradle
  • 20. DESIGN Systems Innovation Model: Principles Frameworks BUSINESS Tools: LCA (Life Cycle Assessment) ISO 50001 Total Beauty™ SOS (Blackburn) Biomimicry Wheel of Change City Climate Protectio SROI Manual Sustainability Helix Metrics (GDP, GPI, G Blended Value GRI, SRI) Integrated Bottom Line LEED LASER Manual FASB redefinition of P Footprint Calculators SCORE (water, carbon, etc.) Factor 4 and Factor 1 Stakeholder Analysis SHINGO
  • 21. DESIGN Systems Innovation Model: Principles Frameworks Tools BUSINESS Design Strategies: REDUCE • Design for Use (Usability & Meaning) • Dematerialization (Materials, Energy & Transportation) • Substitution (Materials & Energy) • Localization • Transmaterialization • Informationalization REUSE • Design for Durability • Design for Reuse RECYCLE • Design for Disassembly • Close the Loop • Design for Effectiveness RESTORE • Design for Systems
  • 22. SUSTAINABILITY DESIGN Principles: Systems Thinking User-Centered focus BUSINESS User/Design Research Experience Model Meaning Model
  • 23. SUSTAINABILITY DESIGN Principles Tools: BUSINESS Deep Dive Prototyping Iteration Need Finding Ethnographic Techniques Critique IDEO Human-Centered Design Toolkit, etc.
  • 24. DESIGN SUSTAINABILITY BUSINESS Principles: Systems Thinking Multidisciplinary Teamwork Service to Users/Customers Multi-stakeholder Engagement Service Culture (throughout org)
  • 25. DESIGN SUSTAINABILITY BUSINESS Principles Tools: Total Quality Management Six Sigma Stage Gate SWOT Doblin Value Model Metrics: ROI, NPV, IRR, GNP, etc.
  • 26. NGOS Systems Innovation Model: G N RI DES EE IG IN N G Charity Model EN User/Design Research Social Entrepreneurship Experience Model Social Profit Meaning Model Prototyping Genius Design Waterfall Model Critique Participatory Design Spiral/Agile Model Iteration Collaborative Design Hybrid Models IDEO HCD Toolkit PRINCIPLES Systems Thinking Customer Experience-Centered FRAMEWORKS Multidisciplinary Teamwork TOOLS Multi-stakeholder Engagement Democracy Service-centered Natural Capitalism STRATEGIES Socialism The Natural Step™ Voting Totalitarianism Policy Cradle to Cradle Social Contract Bills Sustainability Helix Market Capitalism Regulation TNS Resource Funnel Porter TY Propoganda Biomimicry Spiral GO Value Chain ILI LCA, etc. Dematerialization, “Free Market” V AB D4Disassembly, ER ROI, NPV/IRR, Localization, AIN NM GDP, SWOT, Stage Gate Substitution, ST Market Research D4Systems, EN Doblin Value Model SU etc. T Positioning Segmentation ... BUSINESS
  • 27. LEAD CCA’S LEADING BY DESIGN FELLOWS PROGRAM THE FUTURE OF BUSINESS STARTS HERE. NOW. HANG