Managmen.process of BMW

Swarup Deogharia
Swarup DeoghariaSr. Engineer um Adhunik Group of Industries
DRIVING PLEASURE LIES BETWEEN
                     THE HEAVENS AND THE
ROAD.




                 BMW
Company’s profile
 BMW-Bayerische Motoren Werke AG (BMW), (English: Bavarian Motor
  Works) is a German automobile, motorcycle and engine manufacturing
  company. Based in Munich-Bavaria, Germany.

 BMW AG originated with 3 manufacturing company RMW(Rapp Motoren
  werke), BFW (Bayerische Flugzeug werke) & FFE (Fahrzeug fabrik
  Eisenach).
 RMW, the Aircraft engine manufacturer, was bought by Franz Joseph Popp,
  the owner of BFW and changed its name to BMW, who then merged BFW
  into BMW in 1916.

 BMW became an automobile manufacturer in
 1929 when it purchased FFE and launched very
  first BMW car , the BMW Dixi.
Company’s profile contd…..
 It also owns and produces the Mini marque, and is the parent company
  of Rolls-Royce Motor Cars.

 BMW produces motorcycles under BMW Motorrad and Husqvarna
  brands. In 2010, the BMW group produced 1,481,253 automobiles and
  112,271 motorcycles across all its brands

 It also operates an aircraft engine division under the brand name of
  Rolls Royce.
 It has 24 production facilities spread over 13 countries and sells its
  products in more than 140 countries
About BMW India Private Limited
   On 29 March 2007, BMW India officially opened its production
    plant in India at Chennai in Tamil Nadu to sell cars exclusively to the
    Indian market.

   Headquartered in Gurgaon (National Capital Region) Haryana,

   BMW India is a 100% subsidiary of the BMW Group.

   Till September 2010, BMW Group has invested 110 crore
    (1.1 billion) Indian Rupees.

   BMW India, saw 73 per cent growth in sales during the year.

   Enjoys over an 40 per cent share of the luxury car market in the
    country, which is estimated at around 15,000 units per annum.
BMW India Continued..
   India was among the top three markets for BMW after China, which
    saw over 80 per cent growth, and Korea

   The BMW Plant Chennai produces the BMW 3 Series, BMW 5 Series
    sedans and the BMW X1 in petrol and diesel variants.


   The BMW Plant Chennai has the capacity to produce 8000 units per
    year on a single shift basis.

   BMW India has also established an International Purchasing Office
    (IPO) at its headquarters in Gurgaon

   BMW has 24 dealerships in India,
“To become most successful premium manufacturer in the car industry”
“To build new and strengthen existing customer relationship”

“To enrich customers‟ lives, by making BMW ownership a most
 pleasurable experience and tailoring products and services to suit individual
 lifestyle.
•   Uniqueness through diversity.
•   Associate growth & development
•   Involvement in community
•   Excellence through quality & innovation
•   Leadership
•   Teamwork
•   Mutual respect
•   Taking risks
•   Courteous
•   Responsive
•   Efficient
• To provide the best relaxing place for their worker to
  help them get motivated.

• To provide best service to the customers and hope to
  do business again.

• To work with the Educationalist (The BMW education
  program) to support and help raising the quality of
  learning.

• To provide special training for its workers, encourage
  its people to develop their professional and personal
  skills
•   It enable them to reach their goals.

• To improve fuel economy of their cars through its
  research and development.

• It will respond to political development for
  programme of environment improvement.

• To recycle their products that has failed.
BMW’s Culture
• There are 4 types of organizational culture :-

1) Role culture – Best suited hierarchal structure where every
    employee        plays a set „role‟ and acts according to its rules
    and regulations.
2) Task culture – A team working on a specific project.
3)Power culture – An organization based around a central
    powerful figure.
4)Personal culture – Administrative back up for an individual.

             BMW has a “Role culture”.
• It has divided its business into various functions & these are put in
  hierarchal order such as production director, production managers,
  supervisors, technicians & operatives.
• In BMW‟s culture the job description is just as important as person
  who fills it.
Rolls-Royce , 170.60%                           BMW 5
                                            Series, 35.50%




                                                         The BMW X1, 100%




                    MINI brand , 8.10%                   BMW 7 Series, 24.90%

                          BMW X6 , 11.40%
                                               BMW X5, 15%
250,000          238,454
                                                                                  234,175

                                                                                       216,538
200,000
                 175,983



 150,000



                           100,000
 100,000                                              102,178
                                                          88,851
                                         65,814
   50,000                                    52,680
                                                                    46,404
                                                                         41,667

           0                         0

               BMW 5
               Series   The BMW X1                                                                2,711
                                         BMW 7                                                         1,002
                                         Series       BMW X5
                                                                    BMW X6
                                                                                  MINI brand
                                                                                                 Rolls-Royce



                                 UNITS SOLD IN 2010             UNITS SOLD IN 2009
BMW 5 Series
                                 10%




Rolls-Royce
                                               The BMW X1
    47%
                                                   27%




                                      BMW 7
                                      Series
                                       7%



                           BMW X6 BMW X5
              MINI brand     3%     4%
                 2%
 BMW group aim to achieve an EBIT margin of over 8% in
  automobile segment .
 In India, BMW plans to open a dealership in Ludhiana in
  collaboration with Krishna Automobiles and the team of service
  engineers will have been trained in Singapore, Malaysia and
  Germany.

Up to 1200 jobs will be created in the dealer and service network
by end of 2012 by BMW India, and investment in India will be
increased to 180croreby the end of 2012.

 The company's got a short-term five-year plan of achieving annual
  sales of 1.8 million vehicles by 2012,
 It will have another eight years to reach annual sales of 2 million by
  2020.
• BMW plans to launch the 1-Series.

• In a first move, two models will be launched under the new sub-brand
from 2013 – the BMW i3 and BMW i8.

• The company is expected to launch the BMW M2 not before 2014.

• The company is also launching the BMW 2 Series Coupe and Cabrio in
2013.

•The company will also develop a Z2
 and M2 model.

•The new showroom will be located
•in Dhandari Kalan, G.T. Road
• There are 3 types of Management style


1. Autocratic Management –
•   These managers tell workers to do as they are told & don‟t
    prefer to take any feedback.

2. Consultative management –
• These managers consult other people before making a
   decision rather than just himself or the company.
3. Democratic Management –
•   These managers involve workers in their decisions. They
    tend to listen to ideas and ask them to contribute.
•   There are 2 types of democratic management.

I. Management by Objectives –
•   Managers provides resources & allows day to day
    decisions to be made by staff.

I. Laissez – fraie-
•    which means „let it be‟ in this managers are not aware
    of what their staff does . Some people enjoy this
    freedom but others might get frustrated.
• It has a “democratic management”.
• BMW‟s individual and teams are given responsibility to
  make decisions. BMW team is held accountable for
  the decisions they make.
• The management is comfortable allowing others to
  make decisions and as a good overall understanding of
  the decisions that are being made, and gets a regular
  feedback on the team or individual.
• But still the management is confident that the
  responsibilities given to the respective teams will be
  done wisely.
• In terms of branding, BMW is known in the
  automotive world for three things.
• One of which is the more recent facelift and redesign of
  its models that divided the motoring critics into
    “love-it-or-hate-it” camps.
•  Its logo and the numerical nomenclature used in the
  naming of their vehicles.
• The BMW features the companies letters against a black
  circle with an image in the centre.
• The BMW features blue and white panels which
  represents the movement of an airplane propeller.
•   The blue and white panels are from the flag of
    Bavaria, as BMW stands for Bavarian Motor Works.
•
    The letters that follow the letters on BMW
    automobiles also have some manufacturer-specific
    meaning.
•
    While on most vehicles an 'l' after a model name would
    dictate liters or a base-model, with BMW the letter
    stands for long wheelbase.
•
    If the 'L' precedes the numerical identity, it
    indicates that the car is a luxury variant
• Employee orientation – Various seminars & competencies
  are given to focus on the improvement of the skills of
  employees.
• Evaluation performance – performance evaluation is done
  for the employees so that they could be motivated to work
  harder or learn from mistakes.
• Respect & Trust – Showing Respect and trusting the
  employees is the most important part for this company.
• Leading by example – Setting up examples or a goal to
  their employees & lead them towards it.
• Independence – Giving the freedom to their employees in
  making decisions on their own or as a group.
• The remuneration paid by the BMW Group is very attractive
  and competitive level compared with other companies.

• Fixed Salary - Each employee receives a fixed remuneration
  of 12 monthly salaries. There is no difference in remuneration
  between male and female employees.

• Company bonus - BMW AG provides bonuses along with their
  fixed remuneration with participation in the corporate result.
  The amount of the company bonuses paid out is based on the
  overall result of the company.

• Individual bonus - Besides the teams‟ overall
  achievement, BMW also reward employees‟ individual
  performance via certain salary components. The amount
  depends on the result of the evaluation carried out by their
  superior.
• Retirement benefits - In times of
  uncertainty, the company pension plan increasingly
  gains in importance.
• BMW offers its staff attractive pension models that
  are executed according to the specific market‟s
  structures.


• Additional benefits - Depending on local
  requirements or a person‟s classification, BMW offer
  employees additional benefits such as
  1) Favorable conditions on vehicles,
  2) Collective accident insurance for executives or
  3) Additional insurance coverage for health services
  in India and China.
Managmen.process of BMW
•   Planning
•   Organizing
•   Staffing
•   Directing
•   Control
In December     Comp. to    Up to/incl. Comp. to previous
                  2010      previous year December          year
                                            2010

BMW Group       141,358        +14.2%     1,461,166        +13.6%
Automobiles

   BMW          115,570        +10%       1,224,280        +14.6%


  MINI          25,359        +38.3%       234,175          +8.1%



Rolls-Royce      429           +16.9%       2,711         +170.6%
Motor Cars


  BMW            3,764        -29.8%       98,047          +12.3%
Motorcycles
•In 2006, BMW produced 1,366,838         •In 2009, it manufactured
four-wheeled vehicles, which were        1,258,417 four-wheeled vehicles.
manufactured in five countries           •In 2009, BMW Motorrad produced
                                         82,631 motorcycles.
                                   Cars          Cars
      Country        Make                                    Models
                                  (2006)        (2008)
      Germany        BMW         905,057        901,898      Others
       United
                      Mini       187,454        235,019     All Minis
      Kingdom
                                                            All Rolls-
                   Rolls-Royce      67           1,417
                                                             Royce
      Austria        BMW          114,306       82,863      BMW X3

       USA           BMW          105,172       170,741    BMW X5, X6

                                                             BMW 3-
    South Africa     BMW          54,782        47,980
                                                              Series

       Total                     1,366,838     1,439,918
Vehicles sold in all markets according to BMW's annual
reports.
  Year          Total
  2000          822,181
  2001          880,677
  2002          913,225
  2003          928,151
  2004          1,023,583
  2005          1,126,768
  2006          1,185,088
  2007          1,276,793
  2008          1,202,239
  2009          1,068,770
BMW and India:
      Two success stories – one future.
•The BMW company needs innovative employees.

•Due to the growing higher automobiles market BMW will its expand
operations, thus resulting to large scope of employment for students.

•BMW India offers exciting challenges to individuals who have
determination, vision and ambition.

• If you are graduate or professionals with tertiary qualifications and
professional experience Then join BMW and take responsibility from
day one. Your future career at BMW is open for your development
because you can actively help to shape your own prospects.
X5 Rs.53,20,000
                                X3 Rs.41,20,000

  X1 Rs.22,00,000



                    6 Series Convertible - Rs.95,00,000   M6 Coupe Rs.1,25,00,000



  5 Series Rs.37,00,000
                                         M6 Convertible - Rs.1,35,00,000


                        M5 Sedan - Rs.1,00,80,000
                                                             7 Series Rs.82,50,000
M3 Coupe Rs.74,50,000


                          6-Series Rs.91,20,000
                                                    6-Series Coupe Rs.79,90,000
3 series Rs.23,95,000
Managmen.process of BMW
1 von 31

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Último(20)

Managmen.process of BMW

  • 1. DRIVING PLEASURE LIES BETWEEN THE HEAVENS AND THE ROAD. BMW
  • 2. Company’s profile  BMW-Bayerische Motoren Werke AG (BMW), (English: Bavarian Motor Works) is a German automobile, motorcycle and engine manufacturing company. Based in Munich-Bavaria, Germany.  BMW AG originated with 3 manufacturing company RMW(Rapp Motoren werke), BFW (Bayerische Flugzeug werke) & FFE (Fahrzeug fabrik Eisenach).  RMW, the Aircraft engine manufacturer, was bought by Franz Joseph Popp, the owner of BFW and changed its name to BMW, who then merged BFW into BMW in 1916.  BMW became an automobile manufacturer in 1929 when it purchased FFE and launched very first BMW car , the BMW Dixi.
  • 3. Company’s profile contd…..  It also owns and produces the Mini marque, and is the parent company of Rolls-Royce Motor Cars.  BMW produces motorcycles under BMW Motorrad and Husqvarna brands. In 2010, the BMW group produced 1,481,253 automobiles and 112,271 motorcycles across all its brands  It also operates an aircraft engine division under the brand name of Rolls Royce.  It has 24 production facilities spread over 13 countries and sells its products in more than 140 countries
  • 4. About BMW India Private Limited  On 29 March 2007, BMW India officially opened its production plant in India at Chennai in Tamil Nadu to sell cars exclusively to the Indian market.  Headquartered in Gurgaon (National Capital Region) Haryana,  BMW India is a 100% subsidiary of the BMW Group.  Till September 2010, BMW Group has invested 110 crore (1.1 billion) Indian Rupees.  BMW India, saw 73 per cent growth in sales during the year.  Enjoys over an 40 per cent share of the luxury car market in the country, which is estimated at around 15,000 units per annum.
  • 5. BMW India Continued..  India was among the top three markets for BMW after China, which saw over 80 per cent growth, and Korea  The BMW Plant Chennai produces the BMW 3 Series, BMW 5 Series sedans and the BMW X1 in petrol and diesel variants.  The BMW Plant Chennai has the capacity to produce 8000 units per year on a single shift basis.  BMW India has also established an International Purchasing Office (IPO) at its headquarters in Gurgaon  BMW has 24 dealerships in India,
  • 6. “To become most successful premium manufacturer in the car industry” “To build new and strengthen existing customer relationship” “To enrich customers‟ lives, by making BMW ownership a most pleasurable experience and tailoring products and services to suit individual lifestyle.
  • 7. Uniqueness through diversity. • Associate growth & development • Involvement in community • Excellence through quality & innovation • Leadership • Teamwork • Mutual respect • Taking risks • Courteous • Responsive • Efficient
  • 8. • To provide the best relaxing place for their worker to help them get motivated. • To provide best service to the customers and hope to do business again. • To work with the Educationalist (The BMW education program) to support and help raising the quality of learning. • To provide special training for its workers, encourage its people to develop their professional and personal skills
  • 9. It enable them to reach their goals. • To improve fuel economy of their cars through its research and development. • It will respond to political development for programme of environment improvement. • To recycle their products that has failed.
  • 10. BMW’s Culture • There are 4 types of organizational culture :- 1) Role culture – Best suited hierarchal structure where every employee plays a set „role‟ and acts according to its rules and regulations. 2) Task culture – A team working on a specific project. 3)Power culture – An organization based around a central powerful figure. 4)Personal culture – Administrative back up for an individual. BMW has a “Role culture”. • It has divided its business into various functions & these are put in hierarchal order such as production director, production managers, supervisors, technicians & operatives. • In BMW‟s culture the job description is just as important as person who fills it.
  • 11. Rolls-Royce , 170.60% BMW 5 Series, 35.50% The BMW X1, 100% MINI brand , 8.10% BMW 7 Series, 24.90% BMW X6 , 11.40% BMW X5, 15%
  • 12. 250,000 238,454 234,175 216,538 200,000 175,983 150,000 100,000 100,000 102,178 88,851 65,814 50,000 52,680 46,404 41,667 0 0 BMW 5 Series The BMW X1 2,711 BMW 7 1,002 Series BMW X5 BMW X6 MINI brand Rolls-Royce UNITS SOLD IN 2010 UNITS SOLD IN 2009
  • 13. BMW 5 Series 10% Rolls-Royce The BMW X1 47% 27% BMW 7 Series 7% BMW X6 BMW X5 MINI brand 3% 4% 2%
  • 14.  BMW group aim to achieve an EBIT margin of over 8% in automobile segment .  In India, BMW plans to open a dealership in Ludhiana in collaboration with Krishna Automobiles and the team of service engineers will have been trained in Singapore, Malaysia and Germany. Up to 1200 jobs will be created in the dealer and service network by end of 2012 by BMW India, and investment in India will be increased to 180croreby the end of 2012.  The company's got a short-term five-year plan of achieving annual sales of 1.8 million vehicles by 2012,  It will have another eight years to reach annual sales of 2 million by 2020.
  • 15. • BMW plans to launch the 1-Series. • In a first move, two models will be launched under the new sub-brand from 2013 – the BMW i3 and BMW i8. • The company is expected to launch the BMW M2 not before 2014. • The company is also launching the BMW 2 Series Coupe and Cabrio in 2013. •The company will also develop a Z2 and M2 model. •The new showroom will be located •in Dhandari Kalan, G.T. Road
  • 16. • There are 3 types of Management style 1. Autocratic Management – • These managers tell workers to do as they are told & don‟t prefer to take any feedback. 2. Consultative management – • These managers consult other people before making a decision rather than just himself or the company.
  • 17. 3. Democratic Management – • These managers involve workers in their decisions. They tend to listen to ideas and ask them to contribute. • There are 2 types of democratic management. I. Management by Objectives – • Managers provides resources & allows day to day decisions to be made by staff. I. Laissez – fraie- • which means „let it be‟ in this managers are not aware of what their staff does . Some people enjoy this freedom but others might get frustrated.
  • 18. • It has a “democratic management”. • BMW‟s individual and teams are given responsibility to make decisions. BMW team is held accountable for the decisions they make. • The management is comfortable allowing others to make decisions and as a good overall understanding of the decisions that are being made, and gets a regular feedback on the team or individual. • But still the management is confident that the responsibilities given to the respective teams will be done wisely.
  • 19. • In terms of branding, BMW is known in the automotive world for three things. • One of which is the more recent facelift and redesign of its models that divided the motoring critics into “love-it-or-hate-it” camps. • Its logo and the numerical nomenclature used in the naming of their vehicles. • The BMW features the companies letters against a black circle with an image in the centre. • The BMW features blue and white panels which represents the movement of an airplane propeller.
  • 20. The blue and white panels are from the flag of Bavaria, as BMW stands for Bavarian Motor Works. • The letters that follow the letters on BMW automobiles also have some manufacturer-specific meaning. • While on most vehicles an 'l' after a model name would dictate liters or a base-model, with BMW the letter stands for long wheelbase. • If the 'L' precedes the numerical identity, it indicates that the car is a luxury variant
  • 21. • Employee orientation – Various seminars & competencies are given to focus on the improvement of the skills of employees. • Evaluation performance – performance evaluation is done for the employees so that they could be motivated to work harder or learn from mistakes. • Respect & Trust – Showing Respect and trusting the employees is the most important part for this company. • Leading by example – Setting up examples or a goal to their employees & lead them towards it. • Independence – Giving the freedom to their employees in making decisions on their own or as a group.
  • 22. • The remuneration paid by the BMW Group is very attractive and competitive level compared with other companies. • Fixed Salary - Each employee receives a fixed remuneration of 12 monthly salaries. There is no difference in remuneration between male and female employees. • Company bonus - BMW AG provides bonuses along with their fixed remuneration with participation in the corporate result. The amount of the company bonuses paid out is based on the overall result of the company. • Individual bonus - Besides the teams‟ overall achievement, BMW also reward employees‟ individual performance via certain salary components. The amount depends on the result of the evaluation carried out by their superior.
  • 23. • Retirement benefits - In times of uncertainty, the company pension plan increasingly gains in importance. • BMW offers its staff attractive pension models that are executed according to the specific market‟s structures. • Additional benefits - Depending on local requirements or a person‟s classification, BMW offer employees additional benefits such as 1) Favorable conditions on vehicles, 2) Collective accident insurance for executives or 3) Additional insurance coverage for health services in India and China.
  • 25. Planning • Organizing • Staffing • Directing • Control
  • 26. In December Comp. to Up to/incl. Comp. to previous 2010 previous year December year 2010 BMW Group 141,358 +14.2% 1,461,166 +13.6% Automobiles BMW 115,570 +10% 1,224,280 +14.6% MINI 25,359 +38.3% 234,175 +8.1% Rolls-Royce 429 +16.9% 2,711 +170.6% Motor Cars BMW 3,764 -29.8% 98,047 +12.3% Motorcycles
  • 27. •In 2006, BMW produced 1,366,838 •In 2009, it manufactured four-wheeled vehicles, which were 1,258,417 four-wheeled vehicles. manufactured in five countries •In 2009, BMW Motorrad produced 82,631 motorcycles. Cars Cars Country Make Models (2006) (2008) Germany BMW 905,057 901,898 Others United Mini 187,454 235,019 All Minis Kingdom All Rolls- Rolls-Royce 67 1,417 Royce Austria BMW 114,306 82,863 BMW X3 USA BMW 105,172 170,741 BMW X5, X6 BMW 3- South Africa BMW 54,782 47,980 Series Total 1,366,838 1,439,918
  • 28. Vehicles sold in all markets according to BMW's annual reports. Year Total 2000 822,181 2001 880,677 2002 913,225 2003 928,151 2004 1,023,583 2005 1,126,768 2006 1,185,088 2007 1,276,793 2008 1,202,239 2009 1,068,770
  • 29. BMW and India: Two success stories – one future. •The BMW company needs innovative employees. •Due to the growing higher automobiles market BMW will its expand operations, thus resulting to large scope of employment for students. •BMW India offers exciting challenges to individuals who have determination, vision and ambition. • If you are graduate or professionals with tertiary qualifications and professional experience Then join BMW and take responsibility from day one. Your future career at BMW is open for your development because you can actively help to shape your own prospects.
  • 30. X5 Rs.53,20,000 X3 Rs.41,20,000 X1 Rs.22,00,000 6 Series Convertible - Rs.95,00,000 M6 Coupe Rs.1,25,00,000 5 Series Rs.37,00,000 M6 Convertible - Rs.1,35,00,000 M5 Sedan - Rs.1,00,80,000 7 Series Rs.82,50,000 M3 Coupe Rs.74,50,000 6-Series Rs.91,20,000 6-Series Coupe Rs.79,90,000 3 series Rs.23,95,000