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Optimal Product Management and Product MarketingTM




       Seven Phase Standard Product LifeCycle
       Brian Lawley
       CEO & Founder, 280 Group
Ā© 2012 280 Group LLC.
Agenda

Background
ā€¢   How This Came About
ā€¢   Seven Phase LifeCycle
ā€¢   Optimal Product Process
ā€¢   Nine Key Documents
ā€¢   Questions
ā€¢   Giveaway!
Seven Phase LifeCycle Book
  -     Everyone gets a copy
  -     www.tinyurl.com/freeoppbook
  -     Please share!




Ā© 2012 280 Group LLC.
Housekeeping
       Slides: www.280group.com/pcampopp.pdf
       Interactive session
       Giveaways
       - Product Management LifeCycle Toolkitā„¢
       - One copy of each book



Ā© 2012 280 Group LLC.                            4
Brian Lawley
       Background
       -   >25 years of PM/PMM experience
       -   280 Group LLC President & Founder
       -   Whistle Communications Director of Product Management
       -   Symantec Director of Java and C++ tools
       -   Apple Computer Senior Product Manager, MacOS
       -   Claris Corporation (FileMaker, Inc.) Marketing Specialist
       -   Digidesign, Inc. (division of Avid) Manager Sales & Marketing

       Awards, Honors, etc.
       -   Former President Silicon Valley Product Management Association
       -   AIPMM Product Management Excellence Award ā€“ Thought Leadership
       -   CNBCā€™s World Business Review
       -   Silicon Valley Business Report
       -   Silicon Valley Business Journal
       -   Author of five best-selling books
                 Optimal Product Process
                 42 Rules of Product Management
                 Expert Product Management
                 The Phenomenal Product Manager
                 42 Rules of Product Marketing
       -   Writing: SD Forum, Softletter, Optimal PM Blog/newsletter, SVPMA




Ā© 2012 280 Group LLC.
Helping companies deliver products that delight their
                               customers and produce massive profits ā„¢

                 Assessment ā€“ Training ā€“ Certification ā€“ Consulting ā€“ Contractors ā€“ Templates ā€“ Mentoring ā€“ Books




Ā© 2012 280 Group LLC.
Why The 280 Group?




Ā© 2012 280 Group LLC.   7
280 Group Clients




Ā© 2012 280 Group LLC.
Product & Services
           Product                                                                    Toolkits                Workshops,
                                    Training                   Consulting
         Management                                                                  PM Office                Coaching &
                                  Certification                Contractors
         Assessments                                                                   Portal                 Mentoring

      PM Assessments             Courses:                   We Provide:             Templates:            Available for:
      ā€¢ Process/People/Tools     - Public                   ā€¢ Product Managers      - Product Lifecycle   ā€¢Teams
      ā€¢ Gap Analysis             - Private Onsite           ā€¢ Product Marketers     - Launches            ā€¢Projects
      ā€¢ Recommendations          - Self-Study               ā€¢ Projects              - Roadmaps            ā€¢Individuals
      ā€¢ Executive Presentation                              ā€¢ Interim Contractors   - Competitive
                                 Certifications:                                    - Beta Programs       Topics:
                                 - Certified Product Manager                        - Product Reviews     ā€¢   PM Process
                                 - Agile Certified Product                          - Developer           ā€¢   Market Research
                                   Manager                                                                ā€¢   Competitive Research
                                                                                    PM Office:            ā€¢   Voice of the Customer
                                                                                                          ā€¢   Vision
                                 Course Offerings:                                  - Standard
                                                                                                          ā€¢   Conceive
                                 - Optimal PM & PMM                                 - Pro                 ā€¢   Business Case
                                 - Phenomenal PM                                                          ā€¢   Market Strategy
                                 - Agile PM Excellence                              Books:                ā€¢   Requirements
                                 - CPM Intensive                                    - Agile               ā€¢   Prioritizing
                                 - Social Media Marketing                           - Phenomenal          ā€¢   Road mapping
                                                                                    - Excellent           ā€¢   Pricing
                                                                                    - 42 Rules            ā€¢   Forecasting
                                                                                    - Optimal Product     ā€¢   Metrics
                                                                                                          ā€¢   Beta
                                                                                      Process

                                                                                    PM Portal
                                                                                                          ā€¢
                                                                                                          ā€¢
                                                                                                          ā€¢
                                                                                                              Marketing
                                                                                                              End of Life
                                                                                                              Agile
                                                                                                                                      9
Ā© 2012 280 Group LLC.
Agenda
ā€¢ Background

How This Came About
ā€¢   Seven Phase LifeCycle
ā€¢   Optimal Product Process
ā€¢   Questions
ā€¢   Giveaway!
How This All Came About
       Many years
       PM Profession Maturing
       Still something missing




Ā© 2012 280 Group LLC.            11
Product Management Challenges
       Role & responsibility clarity
       Fragmented methodology efforts
       Training not being used
       Out of date
       Duplication of effort and wasted time
       Critical parts of lifecycle missing
       No post-mortems
       Skills canā€™t be leveraged

Ā© 2012 280 Group LLC.                          12
What to do?
       Create own model
       Adopt existing
       Create a standard




Ā© 2012 280 Group LLC.      13
Around that timeā€¦
       Working on a Global standard
       - Product Management Body of Knowledge
         (ProdBOKĀ®)
       - Product Management FrameworkĀ® (PMF)
       Goals:
       - Common vocabulary
       - Practice standard

Ā© 2012 280 Group LLC.                           14
Support the Standard?




Ā© 2012 280 Group LLC.     15
The Answer Wasā€¦




                        Yes!
Ā© 2012 280 Group LLC.          16
Agenda
ā€¢ Background
ā€¢ How This Came About
Seven Phase LifeCycle
ā€¢ Optimal Product Process
ā€¢ Questions
ā€¢ Giveaway!
Stages of Process Maturity
     Repeatability




                                                                                                           Optimizing
                                                                                                           ā€¢Causal analysis and
                                                                                                            resolution
                                                                                   Measured                ā€¢Identify and deploy
                                                                                   ā€¢Performance goals       process improvements
                                                                                    measured for process
                                                        Defined                     and projects
                                                        ā€¢Organizational process
                                                         defined
                                   Managed
                                                        ā€¢Product integration
                                   ā€¢Project process     ā€¢Integrated project
                                    defined              management
     Ad hoc                        ā€¢Requirements        ā€¢Validation/Verification
    ā€¢Unpredictable                  Management
    ā€¢Reactive                      ā€¢Quality assurance
    ā€¢Heroics                       ā€¢Still tends to be
                                    reactive


                                                         Efficiency


Source: Carnegie Mellon SEI CMMI                                                                                                   18
Ā© 2012 280 Group LLC.
Seven Phase LifeCycleā„¢
       Phase: Stage in the product lifecycle
       Gate: Critical decision point ending a phase, and
       starting the next
       Product LifeCycle: phases from conceive to retire
                               One Phase      Gate



          Conceive      Plan     Develop   Qualify   Launch   Market   Retire

Source: AIPMM                                                                   19
Ā© 2012 280 Group LLC.
Easy to Remember
       Clever
       Product
       Developers
       Question
       Lousy
       Market
       Requirements

          Conceive      Plan   Develop   Qualify   Launch   Market   Retire


Ā© 2012 280 Group LLC.                                                         20
Conceive Phase

                   Brainstorm
                   Generate ideas
                   Prioritize
                   Choose




Ā© 2012 280 Group LLC.               21
Plan Phase

                   Strategy
                   Market Research
                   Competitive Analysis
                   Business Case
                   Market Needs
                   Product Description
                   Roadmap

Ā© 2012 280 Group LLC.                     22
Develop Phase

                   Engineering
                   Tradeoffs
                   Adjustments
                   - Schedule
                   - Feature
                   - Plans




Ā© 2012 280 Group LLC.            23
Qualify Phase

                   Internal
                   Beta
                   Early Customer
                   Minor Adjustments




Ā© 2012 280 Group LLC.                  24
Launch Phase

                   Announcement
                   Availability
                   Exposure
                   Ramp Revenues




Ā© 2012 280 Group LLC.              25
Market Phase

                    Ongoing Programs
                    Measure ROI
                    Optimize




    * AIPMM calls this phase Deliver

Ā© 2012 280 Group LLC.                  26
Retire Phase

                   End of Life
                   New Version
                   Obsolescence




Ā© 2012 280 Group LLC.             27
Agenda
ā€¢ Background
ā€¢ How This Came About
ā€¢ Seven Phase LifeCycle
Optimal Product Process
ā€¢ Questions
ā€¢ Giveaway!
Expands on AIPMM Model
       Roles and responsibilities
       Phase Activities
       Decision Criteria
       Common activities PM & PMM
       Tools for Efficiency



Ā© 2012 280 Group LLC.               29
Why OPP is Different

                        2012
                        1990ā€™s and 20XX




Ā© 2012 280 Group LLC.                     30
Ā© 2012 280 Group LLC.   31
Nine Key Documents

                Strategy                  Execution

                        ā€¢ Business Case       ā€¢   Launch Plan
                        ā€¢ Market Needs        ā€¢   Beta Plan
                        ā€¢ Product             ā€¢   Marketing Plan
                          Description         ā€¢   End of Life Plan
                        ā€¢ Market
                          Strategy
                        ā€¢ Roadmap
Ā© 2012 280 Group LLC.                                                32
Ā© 2012 280 Group LLC.   33
Product Management LifeCycle Toolkit
       No Duplication
       All Critical Considerations
       Every situation
       - Company Culture
       - Team
       - Light Agile
       - Heavy Waterfall




Ā© 2012 280 Group LLC.                    34
Master Product Planā„¢

                   Alternative to nine
                   Update every phase
                   Compare versions
                   Post mortem
                   Continuous Improvement




                           V1        V2     V3   V4   V5   V6

Ā© 2012 280 Group LLC.                                           35
Applying Optimal Product Process
       Assessment
       Tools
       Training
       Certifications




Ā© 2012 280 Group LLC.                36
Agenda
ā€¢   Background
ā€¢   How This Came About
ā€¢   Seven Phase LifeCycle
ā€¢   Optimal Product Process
Additional Resources
ā€¢ Questions
ā€¢ Giveaway!
280 Group Website Resources




Ā© 2012 280 Group LLC.           38
Wrap Up
       Question & Answer
       Giveaways!
       - Product Management LifeCycle Toolkitā„¢
       - One copy of each book




Ā© 2012 280 Group LLC.                            39

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Seven Phases Standard Product Life Cyle

  • 1. Optimal Product Management and Product MarketingTM Seven Phase Standard Product LifeCycle Brian Lawley CEO & Founder, 280 Group Ā© 2012 280 Group LLC.
  • 2. Agenda Background ā€¢ How This Came About ā€¢ Seven Phase LifeCycle ā€¢ Optimal Product Process ā€¢ Nine Key Documents ā€¢ Questions ā€¢ Giveaway!
  • 3. Seven Phase LifeCycle Book - Everyone gets a copy - www.tinyurl.com/freeoppbook - Please share! Ā© 2012 280 Group LLC.
  • 4. Housekeeping Slides: www.280group.com/pcampopp.pdf Interactive session Giveaways - Product Management LifeCycle Toolkitā„¢ - One copy of each book Ā© 2012 280 Group LLC. 4
  • 5. Brian Lawley Background - >25 years of PM/PMM experience - 280 Group LLC President & Founder - Whistle Communications Director of Product Management - Symantec Director of Java and C++ tools - Apple Computer Senior Product Manager, MacOS - Claris Corporation (FileMaker, Inc.) Marketing Specialist - Digidesign, Inc. (division of Avid) Manager Sales & Marketing Awards, Honors, etc. - Former President Silicon Valley Product Management Association - AIPMM Product Management Excellence Award ā€“ Thought Leadership - CNBCā€™s World Business Review - Silicon Valley Business Report - Silicon Valley Business Journal - Author of five best-selling books Optimal Product Process 42 Rules of Product Management Expert Product Management The Phenomenal Product Manager 42 Rules of Product Marketing - Writing: SD Forum, Softletter, Optimal PM Blog/newsletter, SVPMA Ā© 2012 280 Group LLC.
  • 6. Helping companies deliver products that delight their customers and produce massive profits ā„¢ Assessment ā€“ Training ā€“ Certification ā€“ Consulting ā€“ Contractors ā€“ Templates ā€“ Mentoring ā€“ Books Ā© 2012 280 Group LLC.
  • 7. Why The 280 Group? Ā© 2012 280 Group LLC. 7
  • 8. 280 Group Clients Ā© 2012 280 Group LLC.
  • 9. Product & Services Product Toolkits Workshops, Training Consulting Management PM Office Coaching & Certification Contractors Assessments Portal Mentoring PM Assessments Courses: We Provide: Templates: Available for: ā€¢ Process/People/Tools - Public ā€¢ Product Managers - Product Lifecycle ā€¢Teams ā€¢ Gap Analysis - Private Onsite ā€¢ Product Marketers - Launches ā€¢Projects ā€¢ Recommendations - Self-Study ā€¢ Projects - Roadmaps ā€¢Individuals ā€¢ Executive Presentation ā€¢ Interim Contractors - Competitive Certifications: - Beta Programs Topics: - Certified Product Manager - Product Reviews ā€¢ PM Process - Agile Certified Product - Developer ā€¢ Market Research Manager ā€¢ Competitive Research PM Office: ā€¢ Voice of the Customer ā€¢ Vision Course Offerings: - Standard ā€¢ Conceive - Optimal PM & PMM - Pro ā€¢ Business Case - Phenomenal PM ā€¢ Market Strategy - Agile PM Excellence Books: ā€¢ Requirements - CPM Intensive - Agile ā€¢ Prioritizing - Social Media Marketing - Phenomenal ā€¢ Road mapping - Excellent ā€¢ Pricing - 42 Rules ā€¢ Forecasting - Optimal Product ā€¢ Metrics ā€¢ Beta Process PM Portal ā€¢ ā€¢ ā€¢ Marketing End of Life Agile 9 Ā© 2012 280 Group LLC.
  • 10. Agenda ā€¢ Background How This Came About ā€¢ Seven Phase LifeCycle ā€¢ Optimal Product Process ā€¢ Questions ā€¢ Giveaway!
  • 11. How This All Came About Many years PM Profession Maturing Still something missing Ā© 2012 280 Group LLC. 11
  • 12. Product Management Challenges Role & responsibility clarity Fragmented methodology efforts Training not being used Out of date Duplication of effort and wasted time Critical parts of lifecycle missing No post-mortems Skills canā€™t be leveraged Ā© 2012 280 Group LLC. 12
  • 13. What to do? Create own model Adopt existing Create a standard Ā© 2012 280 Group LLC. 13
  • 14. Around that timeā€¦ Working on a Global standard - Product Management Body of Knowledge (ProdBOKĀ®) - Product Management FrameworkĀ® (PMF) Goals: - Common vocabulary - Practice standard Ā© 2012 280 Group LLC. 14
  • 15. Support the Standard? Ā© 2012 280 Group LLC. 15
  • 16. The Answer Wasā€¦ Yes! Ā© 2012 280 Group LLC. 16
  • 17. Agenda ā€¢ Background ā€¢ How This Came About Seven Phase LifeCycle ā€¢ Optimal Product Process ā€¢ Questions ā€¢ Giveaway!
  • 18. Stages of Process Maturity Repeatability Optimizing ā€¢Causal analysis and resolution Measured ā€¢Identify and deploy ā€¢Performance goals process improvements measured for process Defined and projects ā€¢Organizational process defined Managed ā€¢Product integration ā€¢Project process ā€¢Integrated project defined management Ad hoc ā€¢Requirements ā€¢Validation/Verification ā€¢Unpredictable Management ā€¢Reactive ā€¢Quality assurance ā€¢Heroics ā€¢Still tends to be reactive Efficiency Source: Carnegie Mellon SEI CMMI 18 Ā© 2012 280 Group LLC.
  • 19. Seven Phase LifeCycleā„¢ Phase: Stage in the product lifecycle Gate: Critical decision point ending a phase, and starting the next Product LifeCycle: phases from conceive to retire One Phase Gate Conceive Plan Develop Qualify Launch Market Retire Source: AIPMM 19 Ā© 2012 280 Group LLC.
  • 20. Easy to Remember Clever Product Developers Question Lousy Market Requirements Conceive Plan Develop Qualify Launch Market Retire Ā© 2012 280 Group LLC. 20
  • 21. Conceive Phase Brainstorm Generate ideas Prioritize Choose Ā© 2012 280 Group LLC. 21
  • 22. Plan Phase Strategy Market Research Competitive Analysis Business Case Market Needs Product Description Roadmap Ā© 2012 280 Group LLC. 22
  • 23. Develop Phase Engineering Tradeoffs Adjustments - Schedule - Feature - Plans Ā© 2012 280 Group LLC. 23
  • 24. Qualify Phase Internal Beta Early Customer Minor Adjustments Ā© 2012 280 Group LLC. 24
  • 25. Launch Phase Announcement Availability Exposure Ramp Revenues Ā© 2012 280 Group LLC. 25
  • 26. Market Phase Ongoing Programs Measure ROI Optimize * AIPMM calls this phase Deliver Ā© 2012 280 Group LLC. 26
  • 27. Retire Phase End of Life New Version Obsolescence Ā© 2012 280 Group LLC. 27
  • 28. Agenda ā€¢ Background ā€¢ How This Came About ā€¢ Seven Phase LifeCycle Optimal Product Process ā€¢ Questions ā€¢ Giveaway!
  • 29. Expands on AIPMM Model Roles and responsibilities Phase Activities Decision Criteria Common activities PM & PMM Tools for Efficiency Ā© 2012 280 Group LLC. 29
  • 30. Why OPP is Different 2012 1990ā€™s and 20XX Ā© 2012 280 Group LLC. 30
  • 31. Ā© 2012 280 Group LLC. 31
  • 32. Nine Key Documents Strategy Execution ā€¢ Business Case ā€¢ Launch Plan ā€¢ Market Needs ā€¢ Beta Plan ā€¢ Product ā€¢ Marketing Plan Description ā€¢ End of Life Plan ā€¢ Market Strategy ā€¢ Roadmap Ā© 2012 280 Group LLC. 32
  • 33. Ā© 2012 280 Group LLC. 33
  • 34. Product Management LifeCycle Toolkit No Duplication All Critical Considerations Every situation - Company Culture - Team - Light Agile - Heavy Waterfall Ā© 2012 280 Group LLC. 34
  • 35. Master Product Planā„¢ Alternative to nine Update every phase Compare versions Post mortem Continuous Improvement V1 V2 V3 V4 V5 V6 Ā© 2012 280 Group LLC. 35
  • 36. Applying Optimal Product Process Assessment Tools Training Certifications Ā© 2012 280 Group LLC. 36
  • 37. Agenda ā€¢ Background ā€¢ How This Came About ā€¢ Seven Phase LifeCycle ā€¢ Optimal Product Process Additional Resources ā€¢ Questions ā€¢ Giveaway!
  • 38. 280 Group Website Resources Ā© 2012 280 Group LLC. 38
  • 39. Wrap Up Question & Answer Giveaways! - Product Management LifeCycle Toolkitā„¢ - One copy of each book Ā© 2012 280 Group LLC. 39