Learn how the SugarCRM integration with LotusLive drives social business and brings you "CRM Made Social."
Get first hand insight on how this integration will benefit your organization and see how you can get started with SugarCRM and LotusLive today.
Driving Social Business from the Cloud with SugarCRM on IBM LotusLive
1. Driving Social Business from the Cloud
with SugarCRM on IBM LotusLive
Chris Bucholtz, SugarCRM Beverly DeWitt, IBM
Editor in Chief, CRM Program Director, LotusLive
Outsiders Partners
2. Driving Social Business from the Cloud
with SugarCRM on IBM LotusLive
Chris Bucholtz, Editor in Chief, SugarCRM
6. Driving Social Business from the Cloud
with SugarCRM on IBM LotusLive
Beverly DeWitt, Program Director, IBM
7. A Social Business embraces networks of
people to create business value
Engaged
Transparent
Nimble
A Social Business solves business problems faster, smarter -- by
deepening client relationships, driving operational effectiveness and
optimizing their workforce
13. Leveraging Existing Investments: An
Extensible Open Integration Platform
Open Rest APIs and extension points make LotusLive a flexible SaaS platform
ISV and customers can integrate LotusLive services in their own applications, surfacing the social experience
Partner applications can be integrated into LotusLive
Customers benefit from integrated collaborative business processes
15. LotusLive Value
Key Differentiators Unique Features
Social: LotusLive leverages market Free guest account: Invite guests
leading social software technology. and they get access to all
Extranet: LotusLive provides a secure collaborative services.
extranet for working with customers Profile and contacts: Connect with
and partners. colleagues, business partners, and
Storage: LotusLive provides a customers and build project teams
minimum 5x more collaboration that span company firewalls.
storage, with no artificially low file size Communities: Create social sharing
limits. spaces to collaborate and innovate on
Partner: LotusLive offers integrated new ideas.
partner solutions with obvious and Activities: Create lightweight, ad-hoc
intuitive business value. project team rooms to effectively
Integrated: LotusLive provides a manage projects and tasks.
thoughtfully integrated set of rich,
value-add services.
21. Social Business Summary
Work more closely with your customers by using LotusLive and SugarCRM
together
•Increase customer retention and maintain customer advantage
•Intuitively pool collective intelligence
•Foster innovation that outpaces your competition
Get Social. D o B us ines s .