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Business Process Management Advanced concepts

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Steve Towers, CEO and CPP Champion
Steve Towers, CEO and CPP Champion

Discusses why work had become so complicated and how we should fix causes rather than effects

BusinessTechnology
1 of 14
Advanced BPM concepts A Guide for Understanding the Causes of Work
Background.... ,[object Object],[object Object]
The world was a simpler place 1975
It isn’t simple anymore 2008
Think about... ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
All those signals
Let’s review...
One customer relationship with us And thinking Inside-Out makes things very complex. We need to Rethink things from the Customers Perspective, that is OUTSIDE-IN
Complexity causes is to do the wrong things ,[object Object],[object Object],[object Object],[object Object]
We need to manage variance?? ,[object Object]
We need to manage variance?? ,[object Object],[object Object]
 
Understand what Causes work ,[object Object],[object Object],[object Object]
Implementation...The Real Work Begins Thank you More information? [email_address] www.bpgroup.org LinkedIn: www.linkedin.com/e/gis/1062077

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Editor's Notes

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