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Product Knowledge E-Learning

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Steve Rayson
Steve Rayson

Product Knowledge E-Learning

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Product Knowledge E-Learning Steve Rayson Partner www.kineo.com
Working with leading clients...
Product Knowledge E-Learning ,[object Object],[object Object],[object Object],[object Object],[object Object]
Products Change!
How many Blackberry models have there been since the 5810 launched in 2002?
Over 60, an average of a new on every 5 weeks
Key Challenges ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
More than Information ,[object Object],[object Object],[object Object],[object Object]
Design Issues – Example Sales Agents ,[object Object],[object Object],[object Object],[object Object],[object Object]
Product Knowledge Example 2 Day Prototype
Maintenance & Updating ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Learning Structure & Design ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Importance of Scenarios ,[object Object],[object Object],[object Object],[object Object]
Fast Prototypes ,[object Object],[object Object],[object Object],[object Object],[object Object]
Resources – You are what you share www.kineo.com
Thank You www.kineo.com

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