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Our	
  new	
  media	
  strategy	
  

      @analogboy	
  
Five	
  things	
  that	
  will	
  impact	
  the	
  next	
  couple	
  of	
  years	
  
St	
  Peter’s	
  Square	
  




                              Early	
  adopter	
  
The	
  NBN	
  will	
  be	
  up	
  to	
  40	
  Dmes	
  faster	
  than	
  ADSL	
  broadband.	
  
gaming	
     lo2eries	
   membership	
  
1337	
  or	
  l33t	
  is	
  another	
  way	
  people	
  refer	
  to	
  the	
  word	
  LEET	
  which	
  is	
  short	
  for	
  Elite.	
  Players	
  oLen	
  use	
  this	
  to	
  claim	
  they	
  are	
  superior.	
  
The	
  online	
  customer	
  cycle	
  
      	
  
      •  What	
  is	
  the	
  cycle	
  
      •  Generate	
  traffic	
  
      •  Convert	
  visitors	
  to	
  buyers	
  	
  
      •  OpDmize	
  	
  
      •  Word	
  of	
  mouth	
  




AFK	
  simply	
  means	
  Away	
  From	
  Keyboard.	
  Pay	
  aTenDon	
  to	
  this	
  in	
  groups	
  as	
  a	
  key	
  member	
  may	
  be	
  absent	
  for	
  a	
  moment.	
  
The	
  online	
  customer	
  cycle	
  
          	
  
          •  MulDple	
  entry	
  points	
  
          •  MulDple	
  exit	
  points	
  
          •  MulD-­‐channel	
  
          •  Measure	
  and	
  aTribute	
  
          •  Integrated	
  approach	
  




Bio:	
  is	
  a	
  term	
  used	
  by	
  players	
  to	
  indicate	
  they	
  need	
  or	
  are	
  taking	
  a	
  bathroom	
  break.	
  
Boss:	
  This	
  term	
  is	
  used	
  to	
  describe	
  boss	
  monsters	
  or	
  signature	
  creatures	
  in	
  an	
  area.	
  In	
  an	
  instance	
  this	
  slaying	
  a	
  boss	
  may	
  be	
  the	
  final	
  objecDve	
  
for	
  a	
  quest.	
  In	
  some	
  cases	
  a	
  boss	
  is	
  a	
  bonus	
  and	
  may	
  just	
  yield	
  more	
  loot.	
  
1:	
  Generate	
  relevant	
  traffic	
  
	
  
•  TradiDonal	
  markeDng	
  (offline)	
  
•  Search	
  
•  Paid	
  search	
  and	
  social	
  
•  Organic	
  social	
  
•  P2P	
  markeDng	
  
•  Content	
  markeDng	
  
•  GamificaDon	
  
•  Affiliates	
  and	
  APIs	
  
•  Mobile	
  
2:	
  Be	
  the	
  best	
  in	
  organic	
  search	
  
	
  
•  SDll	
  the	
  biggest	
  traffic	
  driver	
  
•  Dynamic	
  rankings	
  
•  Black-­‐hat	
  vs.	
  white-­‐hat	
  
•  On	
  page	
  opDmizaDon	
  
•  Link	
  building	
  
•  Link	
  bait	
  
•  Content	
  	
  
        •  Long	
  tail	
  
        •  Personal	
  results	
  
        •  Answer	
  the	
  quesDon	
  
•  Social	
  signals	
  
3:	
  Be	
  smarter	
  for	
  paid	
  search	
  
	
  
•  It’s	
  all	
  Google	
  baby	
  (which	
  is	
  shit)	
  
        •  Text,	
  display,	
  video,	
  places,	
  shopping	
  
•  Long	
  tail	
  
•  Specific	
  &	
  broad	
  keywords	
  
•  Facebook	
  ?	
  	
  
        •  In	
  or	
  Out	
  
        •  Traffic	
  vs.	
  engagement	
  
4:	
  Listen	
  stupid	
  
	
  
•  Let	
  other	
  generate	
  traffic	
  and	
  content	
  
•  Listen	
  and	
  innovate	
  
         •  Customer	
  service	
  loop	
  
•  ‘Be	
  interesDng’	
  
         •  Relevant	
  engaging	
  content	
  
•  Built-­‐in	
  social	
  tech	
  
5:	
  Content	
  
	
  
•  Content	
  circles	
  
•  Editorial	
  agenda	
  
•  Target	
  audiences	
  
        •  Renters	
  
        •  Owners	
  
        •  Emergency's	
  
        •  Children	
  
•  Become	
  knowledge	
  leader	
  
        •  Corporate	
  
        •  Builders	
  /	
  developers	
  
•  Affiliates	
  
•  APIs	
  
Dps:	
  is	
  the	
  measurement	
  of	
  Damage	
  Per	
  Second.	
  This	
  is	
  also	
  someDmes	
  used	
  to	
  refer	
  to	
  a	
  class	
  that	
  deals	
  high	
  damage.	
  If	
  a	
  member	
  
suggest	
  you	
  find	
  more	
  Dps	
  they	
  are	
  referring	
  to	
  a	
  high	
  damage	
  dealing	
  class.	
  
6:	
  Mobile	
  
	
  
•  “On	
  the	
  go”	
  builds	
  
       •  Cut	
  down	
  
•  Everything	
  responsive	
  
       •  Not	
  apps	
  or	
  m	
  dot	
  
Email	
  grows	
  even	
  bigger.	
  
With	
  the	
  increase	
  of	
  social	
  media,	
  content	
  markeDng	
  and	
  mobile	
  usage,	
  email	
  
markeDng	
  is	
  also	
  growing	
  at	
  astonishing	
  rates.	
  Email	
  markeDng	
  is	
  one	
  of	
  the	
  most	
  cost	
  
effecDve	
  forms	
  of	
  markeDng	
  to	
  a	
  broad	
  audience.	
  
Big	
  Data	
  
What	
  we	
  are	
  	
  
building	
  	
  
towards	
  
GamificaDon	
  




Is	
  the	
  use	
  of	
  game	
  thinking	
  and	
  game	
  mechanics	
  in	
  a	
  non-­‐game	
  context	
  in	
  order	
  to	
  
engage	
  users	
  and	
  solve	
  problems.	
  
Game	
  Mechanics:	
  
                   	
  
                   •  Achievements	
  
                   •  Appointments	
  
                   •  Behavioral	
  Momentum	
  
                   •  Blissful	
  ProducDvity	
  
                   •  Bonuses	
  
                   •  Cascading	
  InformaDon	
  Theory	
  
                   •  Combos	
  
                   •  Community	
  CollaboraDon	
  
                   •  Countdown	
  
                   •  Discovery	
  
                   •  Epic	
  Meaning	
  
                   •  Free	
  Lunch	
  
                   •  Infinite	
  Gameplay	
  
                   •  Levels	
  
                   •  Loss	
  Aversion	
  
                   •  LoTery	
  
                   •  Ownership	
  
                   •  Points	
  
                   •  Progression	
  
                   •  Quests	
  
                   •  Reward	
  Schedules	
  
                   •  Status	
  
                   •  Urgent	
  OpDmism	
  
                   •  Virality	
  

Click	
  here	
  if	
  you	
  forgot	
  what	
  some	
  of	
  this	
  is	
  
Media	
  for	
  social	
  interacDon	
  

“Social	
  media	
  spark	
  a	
  revelaDon	
  that	
  we,	
  the	
  people,	
  have	
  a	
  voice,	
  and	
  through	
  the	
  
democraDzaDon	
  of	
  content	
  and	
  ideas	
  we	
  can	
  once	
  again	
  unite	
  around	
  common	
  
passions,	
  inspire	
  movements,	
  and	
  ignite	
  change.”	
  
	
  	
  
―	
  Brian	
  Solis	
  
Ten	
  point	
  summary	
  

1.  Best	
  search	
  pracDces	
  
2.  Leading	
  user	
  journeys	
  	
  
3.  Modern	
  device	
  centric	
  design	
  
4.  Smart	
  sharable	
  content	
  	
  
5.  Relevant	
  communiDes	
  
6.  Customer	
  centric	
  builds	
  
7.  Solve	
  customer	
  problems	
  
8.  Learn	
  more	
  about	
  our	
  customers	
  
9.  Develop	
  leading	
  digital	
  eco-­‐systems	
  
10. OpDmize,	
  innovate	
  or	
  die	
  	
  	
  	
  
March	
  11,	
  2013	
  –	
  For	
  the	
  first	
  Dme	
  ever,	
  more	
  Australians	
  have	
  access	
  to	
  
internet	
  connected	
  television	
  (33%)than	
  tablets	
  (31%)	
  
March	
  20,	
  2013:	
  Apple	
  Patents	
  An	
  Augmented	
  Reality	
  System	
  That	
  Turns	
  The	
  World	
  
Into	
  A	
  Shareable	
  ‘Pop-­‐Up	
  Video’	
  
ElectrostaDc	
  interfaces	
  
You're	
  all	
  beauDful	
  
     people…	
  
            	
  
 Any	
  quesDons?	
  

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Five key strategies for online success in media

  • 1. Our  new  media  strategy   @analogboy  
  • 2. Five  things  that  will  impact  the  next  couple  of  years  
  • 3. St  Peter’s  Square   Early  adopter  
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  • 7. The  NBN  will  be  up  to  40  Dmes  faster  than  ADSL  broadband.  
  • 8. gaming   lo2eries   membership  
  • 9. 1337  or  l33t  is  another  way  people  refer  to  the  word  LEET  which  is  short  for  Elite.  Players  oLen  use  this  to  claim  they  are  superior.  
  • 10. The  online  customer  cycle     •  What  is  the  cycle   •  Generate  traffic   •  Convert  visitors  to  buyers     •  OpDmize     •  Word  of  mouth   AFK  simply  means  Away  From  Keyboard.  Pay  aTenDon  to  this  in  groups  as  a  key  member  may  be  absent  for  a  moment.  
  • 11. The  online  customer  cycle     •  MulDple  entry  points   •  MulDple  exit  points   •  MulD-­‐channel   •  Measure  and  aTribute   •  Integrated  approach   Bio:  is  a  term  used  by  players  to  indicate  they  need  or  are  taking  a  bathroom  break.  
  • 12. Boss:  This  term  is  used  to  describe  boss  monsters  or  signature  creatures  in  an  area.  In  an  instance  this  slaying  a  boss  may  be  the  final  objecDve   for  a  quest.  In  some  cases  a  boss  is  a  bonus  and  may  just  yield  more  loot.  
  • 13. 1:  Generate  relevant  traffic     •  TradiDonal  markeDng  (offline)   •  Search   •  Paid  search  and  social   •  Organic  social   •  P2P  markeDng   •  Content  markeDng   •  GamificaDon   •  Affiliates  and  APIs   •  Mobile  
  • 14. 2:  Be  the  best  in  organic  search     •  SDll  the  biggest  traffic  driver   •  Dynamic  rankings   •  Black-­‐hat  vs.  white-­‐hat   •  On  page  opDmizaDon   •  Link  building   •  Link  bait   •  Content     •  Long  tail   •  Personal  results   •  Answer  the  quesDon   •  Social  signals  
  • 15. 3:  Be  smarter  for  paid  search     •  It’s  all  Google  baby  (which  is  shit)   •  Text,  display,  video,  places,  shopping   •  Long  tail   •  Specific  &  broad  keywords   •  Facebook  ?     •  In  or  Out   •  Traffic  vs.  engagement  
  • 16.
  • 17. 4:  Listen  stupid     •  Let  other  generate  traffic  and  content   •  Listen  and  innovate   •  Customer  service  loop   •  ‘Be  interesDng’   •  Relevant  engaging  content   •  Built-­‐in  social  tech  
  • 18. 5:  Content     •  Content  circles   •  Editorial  agenda   •  Target  audiences   •  Renters   •  Owners   •  Emergency's   •  Children   •  Become  knowledge  leader   •  Corporate   •  Builders  /  developers   •  Affiliates   •  APIs  
  • 19. Dps:  is  the  measurement  of  Damage  Per  Second.  This  is  also  someDmes  used  to  refer  to  a  class  that  deals  high  damage.  If  a  member   suggest  you  find  more  Dps  they  are  referring  to  a  high  damage  dealing  class.  
  • 20. 6:  Mobile     •  “On  the  go”  builds   •  Cut  down   •  Everything  responsive   •  Not  apps  or  m  dot  
  • 21. Email  grows  even  bigger.   With  the  increase  of  social  media,  content  markeDng  and  mobile  usage,  email   markeDng  is  also  growing  at  astonishing  rates.  Email  markeDng  is  one  of  the  most  cost   effecDve  forms  of  markeDng  to  a  broad  audience.  
  • 23. What  we  are     building     towards  
  • 24. GamificaDon   Is  the  use  of  game  thinking  and  game  mechanics  in  a  non-­‐game  context  in  order  to   engage  users  and  solve  problems.  
  • 25. Game  Mechanics:     •  Achievements   •  Appointments   •  Behavioral  Momentum   •  Blissful  ProducDvity   •  Bonuses   •  Cascading  InformaDon  Theory   •  Combos   •  Community  CollaboraDon   •  Countdown   •  Discovery   •  Epic  Meaning   •  Free  Lunch   •  Infinite  Gameplay   •  Levels   •  Loss  Aversion   •  LoTery   •  Ownership   •  Points   •  Progression   •  Quests   •  Reward  Schedules   •  Status   •  Urgent  OpDmism   •  Virality   Click  here  if  you  forgot  what  some  of  this  is  
  • 26. Media  for  social  interacDon   “Social  media  spark  a  revelaDon  that  we,  the  people,  have  a  voice,  and  through  the   democraDzaDon  of  content  and  ideas  we  can  once  again  unite  around  common   passions,  inspire  movements,  and  ignite  change.”       ―  Brian  Solis  
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  • 44. Ten  point  summary   1.  Best  search  pracDces   2.  Leading  user  journeys     3.  Modern  device  centric  design   4.  Smart  sharable  content     5.  Relevant  communiDes   6.  Customer  centric  builds   7.  Solve  customer  problems   8.  Learn  more  about  our  customers   9.  Develop  leading  digital  eco-­‐systems   10. OpDmize,  innovate  or  die        
  • 45. March  11,  2013  –  For  the  first  Dme  ever,  more  Australians  have  access  to   internet  connected  television  (33%)than  tablets  (31%)  
  • 46. March  20,  2013:  Apple  Patents  An  Augmented  Reality  System  That  Turns  The  World   Into  A  Shareable  ‘Pop-­‐Up  Video’  
  • 48. You're  all  beauDful   people…     Any  quesDons?