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E-COMMERCE IN ASIA, ANALYSIS & STRATEGIES
STEPHANE PRUD’HOME, M.A. COMM, I.E.MBA
APRIL 2014 - ALL RIGHTS RESERVED
IN 2014, B2C ONLINE SALES WILL HIT
$525 BILLION IN ASIA
HALF OF THE WORLD ONLINE SALES
POPULATION : 2,2 BILLION
• CHINA 1,357,379,000
• INDONESIA 248,731,000
• JAPAN 127,350,000
• PHILIPPINES 98,000,005
• VIETNAM 89,702,000
• THAILAND 67,357,000
• SOUTH KOREA 50,394,000
• MALAYSIA 30,476,000
• NEPAL 27,224,000
• TAIWAN 23,344,000
• CAMBODIA 14,572,000
• HONG KONG 7,193,000
• LAOS 6,581,000
• SINGAPORE 5,437,000
• MACAU 593,000
INTERNET PENETRATION
ASIA: SOUTHEAST VS. NORTHEAST
CHINESE HAVEN’T INVENTED ANYTHING
E-COMMERCE IN ASIA
• ECOMMERCE
• MCOMMERCE
• VCOMMERCE
• SOCIAL ECOMMERCE
• B2C, C2C, O2O, E2E, B2B
MAIN MARKETS
• JAPAN
• SOUTH KOREA
• INDONESIA
• MALAYSIA
• HONG KONG / MACAU
• SINGAPORE
• TAIWAN
• CHINA
SINGAPORE
55% OF ONLINE TRANSACTIONS
ARE CROSS-BORDER.
• INTERNET PENETRATION
4,015,121 INTERNET USERS, 75.0% PENETRATION
• MOBILE PENETRATION
156%, OF WHICH 3/4 ARE 3G SUBSCRIPTIONS
• TABLET PENETRATION
47% OF SINGAPOREANS OWN A TABLET, COMPARED TO 17% IN 2012
• SMARTPHONE PENETRATION
88%
• ONLINE SHOPPERS
52% OF INTERNET USERS SHOP ONLINE
• ECOMMERCE SALES
$1.3B, WITH GROWTH RATE OF 15%
B2C ECOMMERCE IS EXPECTED TO CLIMB BY ALMOST 50% BETWEEN 2011 & 2015
• ECOMMERCE PENETRATION
89% OF THE POPULATION
• MOBILE COMMERCE
$259M (2011)
A MILLION SINGAPOREANS MADE A PURCHASE THROUGH A MOBILE DEVICE IN 2011
CHINA
618 MILLION INTERNET USERS
81% OF THEM GO ONLINE THROUGH MOBILE
• INTERNET PENETRATION
564 MILLION INTERNET USERS, 47% OF THE POPULATION
• MOBILE PENETRATION
90%
• TABLET PENETRATION
30% PENETRATION WITHIN TIER 1 - 5 CITIES
• SMARTPHONE PENETRATION
700 MILLION SMARTPHONES BY 2016
• ECOMMERCE SALES
$212B ECOMMERCE SALES IN 2012, REACHING $538B BY 2015
• ECOMMERCE PENETRATION
40% OF CHINA’S 1.3B POPULATION USE THE INTERNET, WHILE 20% ARE ECOMMERCE USERS
JAPAN
WELCOME IN
RAKUTEN’S
KINGDOM
• INTERNET PENETRATION
101.5 MILLION INTERNET USERS, 80% INTERNET PENETRATION
• MOBILE PENETRATION
136.6% (98% 3G SERVICES)
66M MOBILE INTERNET, IS ESTIMATED TO INCREASE TO 93M IN 2016 (84% MOBILE INTERNET PENETRATION)
• TABLET PENETRATION
11%
• SMARTPHONE PENETRATION
33%
• ONLINE SHOPPERS
WITH 73.3M ONLINE SHOPPERS, JAPAN RANKS WORLDWIDE ON THE 3RD POSITION AFTER CHINA AND THE US
70% OF JAPANESE INTERNET USERS SHOP ONLINE, 80% HAS AN ACCOUNT ON RAKUTEN
• ECOMMERCE SALES
$64B ECOMMERCE SALES IN 2012, 20% OF WHICH WAS GENERATED BY MOBILE COMMERCE ($97 BILLION BY 2016)
B2C ECOMMERCE SALES AT $127.8M 2012
• ECOMMERCE PENETRATION
97%
• MOBILE COMMERCE
47% OF JAPAN’S ONLINE SHOPPERS USE THEIR MOBILES & TABLETS
INDONESIA 70 MILLION PEOPLE WILL ENTER
MIDDLE CLASS BY 2020
MALAYSIA 72% ONLINE MERCHANTS ARE
SELLING VIA THEIR OWN WEBSITE
SOUTH KOREA
HONG KONG
• INTERNET POPULATION: 4,879,000
• 85% PENETRATION
• 90% HOUSEHOLD ARE CONNECTED
• 85% OF ONLIN SHOPPERS ARE USING MCOMMERCE
• SINGAPORE: 67%
• MALAYSIA: 38%
• THAILAND: 31%
• PHILIPPINES: 30%
• INDONESIA: 19%
WEBROOMING & SHOWROOMING
THE UNIQUE CHINESE PHENOMENON
BY 2020, CHINESE ECOMMERCE MARKET WILL BE BIGGER THAN
AMERICAN, BRITISH, JAPONESE, GERMAN AND FRENCH MARKETS ALL TOGETHER
IS CHINESE MODEL A THREAT?
ARE WE DOING INBOUND MARKETING
THE SAME WAY IN ASIA?
SOCIAL MEDIA AND
SOCIAL ECOMMERCE
PENETRATION
STRATEGIES
CONCLUSION
STEPHANE PRUD’HOME
ALL RIGHTS RESERVED
LINKEDIN.COM/IN/STEPRU
WWW.STEPRU.COM
@STEPRU

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eCommerce in Asia, analysis & strategies

  • 1. E-COMMERCE IN ASIA, ANALYSIS & STRATEGIES STEPHANE PRUD’HOME, M.A. COMM, I.E.MBA APRIL 2014 - ALL RIGHTS RESERVED
  • 2. IN 2014, B2C ONLINE SALES WILL HIT $525 BILLION IN ASIA HALF OF THE WORLD ONLINE SALES
  • 3.
  • 4. POPULATION : 2,2 BILLION • CHINA 1,357,379,000 • INDONESIA 248,731,000 • JAPAN 127,350,000 • PHILIPPINES 98,000,005 • VIETNAM 89,702,000 • THAILAND 67,357,000 • SOUTH KOREA 50,394,000 • MALAYSIA 30,476,000 • NEPAL 27,224,000 • TAIWAN 23,344,000 • CAMBODIA 14,572,000 • HONG KONG 7,193,000 • LAOS 6,581,000 • SINGAPORE 5,437,000 • MACAU 593,000
  • 5.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11. ASIA: SOUTHEAST VS. NORTHEAST
  • 13.
  • 14. E-COMMERCE IN ASIA • ECOMMERCE • MCOMMERCE • VCOMMERCE • SOCIAL ECOMMERCE • B2C, C2C, O2O, E2E, B2B
  • 15. MAIN MARKETS • JAPAN • SOUTH KOREA • INDONESIA • MALAYSIA • HONG KONG / MACAU • SINGAPORE • TAIWAN • CHINA
  • 16. SINGAPORE 55% OF ONLINE TRANSACTIONS ARE CROSS-BORDER.
  • 17. • INTERNET PENETRATION 4,015,121 INTERNET USERS, 75.0% PENETRATION • MOBILE PENETRATION 156%, OF WHICH 3/4 ARE 3G SUBSCRIPTIONS • TABLET PENETRATION 47% OF SINGAPOREANS OWN A TABLET, COMPARED TO 17% IN 2012 • SMARTPHONE PENETRATION 88% • ONLINE SHOPPERS 52% OF INTERNET USERS SHOP ONLINE • ECOMMERCE SALES $1.3B, WITH GROWTH RATE OF 15% B2C ECOMMERCE IS EXPECTED TO CLIMB BY ALMOST 50% BETWEEN 2011 & 2015 • ECOMMERCE PENETRATION 89% OF THE POPULATION • MOBILE COMMERCE $259M (2011) A MILLION SINGAPOREANS MADE A PURCHASE THROUGH A MOBILE DEVICE IN 2011
  • 18. CHINA 618 MILLION INTERNET USERS 81% OF THEM GO ONLINE THROUGH MOBILE
  • 19. • INTERNET PENETRATION 564 MILLION INTERNET USERS, 47% OF THE POPULATION • MOBILE PENETRATION 90% • TABLET PENETRATION 30% PENETRATION WITHIN TIER 1 - 5 CITIES • SMARTPHONE PENETRATION 700 MILLION SMARTPHONES BY 2016 • ECOMMERCE SALES $212B ECOMMERCE SALES IN 2012, REACHING $538B BY 2015 • ECOMMERCE PENETRATION 40% OF CHINA’S 1.3B POPULATION USE THE INTERNET, WHILE 20% ARE ECOMMERCE USERS
  • 21. • INTERNET PENETRATION 101.5 MILLION INTERNET USERS, 80% INTERNET PENETRATION • MOBILE PENETRATION 136.6% (98% 3G SERVICES) 66M MOBILE INTERNET, IS ESTIMATED TO INCREASE TO 93M IN 2016 (84% MOBILE INTERNET PENETRATION) • TABLET PENETRATION 11% • SMARTPHONE PENETRATION 33% • ONLINE SHOPPERS WITH 73.3M ONLINE SHOPPERS, JAPAN RANKS WORLDWIDE ON THE 3RD POSITION AFTER CHINA AND THE US 70% OF JAPANESE INTERNET USERS SHOP ONLINE, 80% HAS AN ACCOUNT ON RAKUTEN • ECOMMERCE SALES $64B ECOMMERCE SALES IN 2012, 20% OF WHICH WAS GENERATED BY MOBILE COMMERCE ($97 BILLION BY 2016) B2C ECOMMERCE SALES AT $127.8M 2012 • ECOMMERCE PENETRATION 97% • MOBILE COMMERCE 47% OF JAPAN’S ONLINE SHOPPERS USE THEIR MOBILES & TABLETS
  • 22.
  • 23. INDONESIA 70 MILLION PEOPLE WILL ENTER MIDDLE CLASS BY 2020
  • 24. MALAYSIA 72% ONLINE MERCHANTS ARE SELLING VIA THEIR OWN WEBSITE
  • 25.
  • 26.
  • 29. • INTERNET POPULATION: 4,879,000 • 85% PENETRATION • 90% HOUSEHOLD ARE CONNECTED • 85% OF ONLIN SHOPPERS ARE USING MCOMMERCE • SINGAPORE: 67% • MALAYSIA: 38% • THAILAND: 31% • PHILIPPINES: 30% • INDONESIA: 19%
  • 31. THE UNIQUE CHINESE PHENOMENON BY 2020, CHINESE ECOMMERCE MARKET WILL BE BIGGER THAN AMERICAN, BRITISH, JAPONESE, GERMAN AND FRENCH MARKETS ALL TOGETHER
  • 32. IS CHINESE MODEL A THREAT?
  • 33. ARE WE DOING INBOUND MARKETING THE SAME WAY IN ASIA?
  • 34.
  • 36.
  • 37.
  • 40. STEPHANE PRUD’HOME ALL RIGHTS RESERVED LINKEDIN.COM/IN/STEPRU WWW.STEPRU.COM @STEPRU