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Hi, my name is Stephen Francoeur. I’m going to talk today about how I made my best effort to do away with paper in my classroom by using a collection of online tools. I’ll be getting a bit into the nuts and bolts of how I used these tools and hope that you’ll find that useful. None of the tools that I used are particularly cutting edge; my hope at the start of the semester when I did this was that I would learn what works and, more importantly, what doesn’t work when you try to go paperless.
For those of you who don’t know me, I’m a user experience librarian here at Baruch. A good chunk of my job is to find ways to make the library’s vast collection of online resources and services easier and more engaging to use. I spend a lot of my time under the hood with our online resources, making changes that are driven as much as is possible by direct observation of students using our systems.Like all librarians at Baruch, I also teach workshops, at the reference desk, and in the library’s raft of three-credit courses. The course where I tried my paperless classroom experiment last fall is one that I have now taught three times.If you’re interested, I do a lot of blogging and staying in touch with librarians and other academics around the world on various social networks (Twitter, FriendFeed, Facebook, etc.)
The class from last fall, LIB 1015, is aimed at first-year students. My section included 20 students, most of whom weren’t quite sure what to expect from a course with a title like “Information Research in the Social Science and Humanities.” The course is basically an introduction to how to do research at a college level. Each time I teach it, I give the course a different theme. This time, our theme would have us exploring the rise of Google, its many products and services, and how it has shaped our lives.Throughout the semester, the students are asked to come up with a topic that is connected to Google and from that develop a focused and interesting research question. For their final project, they had to pretend they were about to do a major research paper to answer that question. The deliverable they turned in was an annotated bibliography where they defended the choice of each source along several evaluative dimensions (such as authority, relevance, timeliness, etc.)Throughout the semester, students worked alone and in groups on homework assignments and in-class activities that were design to provide a scaffold that would prepare them for the final project.
So why did I decide to go paperless? In the preceding semesters, the college’s IT unit had grown increasingly concerned about the extraordinary amount of printing by students. Not only were we burning through tons of paper, we were also tearing through toner cartridges. Faculty were being encouraged to find ways to reduce the amount of paper they used or required.In my course, I had traditionally given 1-2 page handouts to my students every week for various in-class activities and expected most of their homework assignments and the final project to be turned in on paper they had printed out. I was determined to see if there was I could cut out all the paper. This would of course not only be a win for our college’s overtaxed printers and budgets but also for the environment.The more I thought about it, the more I realized that I was going to be pushing the students to learn how to use web-based technology in ways that were likely new to them. As a somewhat adventurous user of web-based tools for collaboration, I was eager to share with my students a bunch of technologies they were likely not familiar with.I recognized that Google Docs would be a key tool for creating and sharing documents in the course. I also saw an opportunity to link the use of Google Docs up with the larger theme in the class in which we were exploring all things Google. By pushing them to really use all the features in Google Docs, I knew that they’d really come to have deep knowledge of at least one key Google product aside from the company’s search engine.
To make the paperless classroom work, I needed a Blackboard replacement. In my experience, I have found Blackboard to be way too clunky and confined for building out the media-rich classroom portal I had in mind. The last time I taught LIB 1015, I found using the LibGuides system a good alternative to Blackboard. Like many libraries, we had been subscribing to LibGuides for a number of years so that staff could easily build research guides for different subject areas. The flexibility and modularity of the system seemed to fit well for the vision I had of how I wanted to present the units of the course.It’s worth noting one more reason why I wanted to continue using LibGuides for my course management system: it was tightly connected to a growing ecosystem of research guides that my fellow librarians had created and that I wanted to expose my students to. Furthermore, the modularity of the system allowed me to easily copy content from already published research guides straight into my course guide; similarly, any content I created for my LIB 1015 guide could easily be reused in the library’s research guides.So let’s take a look at the course guide I created…
This is screenshot of the guide from last fall. I’ll just take us over the live version at the web address on the bottom of this slide.Show the following:Tabbed structureBoxes on pagesUploaded Word file with the course syllabus (note that next time, I’ll probably just type the syllabus itself right into the guide instead of using a separate Word documentEmbedded videos, slide presentations, mind maps, radio episodes, etc.RSS feed for the course blog
One of they most important functions of the course guide in LibGuides was to provide links for the students to use to get to Google Docs that I had created.Google Docs is a free service that mimics the Microsoft Office suite, offering a way to do word processing, to create spreadsheets, to generate slide presentations, and even to make drawings. If you’ve ever set up a Gmail account, then you’ve already got access to Google Docs. I found that although many of the students were already Gmail users, most had never tried Google Docs (there were a couple of ringers in the class though who were pretty comfortable with Google Docs already). It took them no time to get the hang of creating and editing documents. The sharing part took a bit of work. I’ll demo the sharing options in a just moment.First, let me just note that Google Docs has a rich set of features built in. Sharing is baked into the experience from the start, and it is quite easy for one person to let another person into a document to view or edit it. For group work in the classroom, it was really great that each member of a team could be working on their own computer on the same shared document and in real-time they could see what each person was typing. They could even use a chat feature that appears in a sidebar to any Google Doc and have conversation about the document they were working on.
When I logged into Google Docs, I could see all the documents I had created and stuck in a LIB 1015 folder. I could also see all the documents that my students had shared with me. I found it necessary to create a few folders to help keep things organized. Let’s take a look at Google Docs on the web so I can better show you the features I took advantage of.Show the audience:How to create a documentHow to change the sharing optionsHow to get the URL for the shared document and how I’d put that URL in the course guide in LibGuidesHow students had to copy their own version of my homework and in-class activity worksheets and then share their versions with me when they “turned them in”How I used the comment feature to provide feedback and inform them of their grade on the assignmentHow I was notified in Gmail every time a student shared a document with meWhat I learned about student work habits from the time stamps on their workHow you can embed Google Docs into web pages
Just as I had found in a previous semester that LibGuides was a useful tool for me, so too had I realized that a course blog helped solve some problems for me. Here at Baruch, we are super lucky to have the talented and passionate staff at the Schwarz Communication Institute running a very successful campus-wide implementation of the WordPress blogging platform. Lots of faculty here use WordPress as a replacement for Blackboard, much as I do with LibGuides. I considered it but found that it didn’t have enough structural elements in the design for me to lay out all the pieces and units in my course in the way I wanted to.But, if there is one that that blogs excel at it is in providing an easy-to-use venue for class discussion. Because the design of most blogs is to put the newest items at the top of the page, it works well as a way of publishing class news and announcements.
For my course blog, I saw that it would help solve a number of problems I wanted to work out. First, I really wanted to find a way for the students to peer-review each others’ research questions; I didn’t expect that every student would offer feedback to every other student’s question, but I did want to make it easy for everyone to see everyone else’s feedback. I asked each student to post their question on the blog and then, a week later, to write comments on at least two research questions posted by their classmates. We went through a couple of rounds of drafting in this manner, and I think the students not only read most of the other research questions their classmates had posted but also read the comments on those questions, too. By doing this peer-review process on the blog, there was no paper handed out and everyone could easily see the work their classmates had done and respond to it.The other problem I wanted to solve was how to deal with the students who are too shy to speak up in class. My class is pretty informal, and I encourage discussion and conversation as best I can. Still, there are those who for various reasons never speak up in class even though they are alerted throughout the semester that daily participation in classroom discussions are a significant part of their grade. This last fall, I told student that if they spoke up on the blog instead of in class that day, I’d give them the same level of class participation credit. By speaking up, I meant either writing a blog post or offering a substantive comment to any other post.
So my experiment with going paperless had varied results, which I classify as the good, the bad, and the meh.I did find that students were really engaged by the technology we used, especially Google Docs. By the end of the semester, the students were much savvier in their use of Google Docs and were reporting that they were using for other classes. And all these tools did keep our classroom free of about 85% of the paper I would have normally handed out. One phenomenon that I hadn’t predicted was that students would sometimes complete their homework several days or more before the due date; I told students that if they did that, I’d be more than happy to use that as opportunity to look over their work quickly to make sure they’d gotten the gist of the assignment correct. I was able to get a number of students on the right track a number of times in this manner before it was too late for them to fix them.There were some challenging parts to the experiment, though. The biggest challenge was keep tabs on who turned in their assignments on time. If an assignment was due at the start of class, I checked my Google Docs account in the hour leading up to class to begin to take notes. Sometimes, students would claim that they had shared their document with me even though I could not find it at all in my account. In those cases, I would ask them to show me in their account the document and then have them re-share it with me. It was hard to tell when it was a case of Google screwing up, an honest mistake of the student who thought they’d shared it, or situation where the student was pulling a fast one on me.Managing the files shared with me took a bit of work. I came up with a system of folders for each student. I wish that Google Docs could auto-file those documents much in the same you can create rules in Gmail to do various things to incoming email messages.It also seems cumbersome at times to have three separate web-based tools. I will have to think more carefully next time about how I use the blog and use it in a more focused way.Finally, some aspects of the experiment didn’t yield a big win or mark a major disaster. Instead, they were things that didn’t quite fail but they didn’t quite inspire me and the students as I thought they might. I had hoped that students would do more blogging on their own, especially as a way to make up for not talking in class. Finally, there was still some paper usage in the class that needs to be worked out. Nothing dramatic, but I can’t quite claim that my class was truly paperless. I’m prett confident, though, that I’ll be using Google Docs again the next time I teach a course.
Teaching in a Paperless Classroom
TEACHING IN APAPERLESSCLASSROOMStephen FrancoeurUser Experience LibrarianBaruch College (New York, NY)
About Me User experience librarian @ Baruch College Blogger • Beating the Bounds • Digital Reference • Stephen Francoeur’s Commonplace Book On (too) many social networks
My Course: LIB 101520 First-Year Introduction Google as Students to Research ThemeFinal Project: Weekly In-Class Annotated Homework ActivitiesBibliography
• Engagement • “Missing” • Uninspired The Bad The MehThe Good • Tech savvier docs blogging students • File • 15% not • 85% paper management paper free free • Too many • Feedback on tools assignments