1. Steve Dale Director Collabor8now Ltd Communities of Practice: a strategy for more effective collaboration 23 June 2011

3. Over 700 Local Gov Services

5. 3-Year Knowledge Management Strategy – started in 2005. People with People People with Experts People with Information

6. Project Timeline Sept 05 Business Case Apr 06 Planning Sept 06 Pilot Dec 07 Launch June 11 People Various iterations business case to get management backing for KM strategy, including CoPs Intensive work with stakeholders Produced spec for the KM team structure Management team approval Developed and run training for facilitators Developed technology spec for online platform First pilot built on Drupal failed Assisted in running focus groups with potential members of the Pilot communities Introduces a technology platform to support collaboration Official launch December 2007 Ongoing support to selected communities at the IDeA through a coaching and mentoring scheme Completion of application form to set up a community Over 85,000 people registered Over 1,500 Communities

10. Thank You! An evangelist and practitioner in the use of Web 2.0 technologies and Social Media applications to support personal self-development and knowledge sharing. Steve was the business lead and information architect for the community of practice platform currently deployed across the UK local government sector, the largest professional network of its type, and continues to play a key role in the support of virtual communities of practice for value creation in public services. Stephen Dale (Steve)