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Facebook Ad Targeting
for Mobile Marketers

  June 2012
Facebook Ad Targeting for Mobile Marketers
                                                 Active Facebook                                                   Marketing              Global
  Targeting Cluster            Example                                       Most likely to be…
                                                 users who are…                                                    Use Cases               Size
                                                                                                             CRM, local event etc.,
                            AT&T Customer
                                                accessing Facebook          interested in connecting to      promoting operator owned
       Current customer     Cluster, Samsung                                                                                             Ask your
                                                through a mobile device     your Facebook Page or in a       services (music, apps,
   1   of operator OR       Customer Cluster,
                                                powered by a specific       device sale, plan/tariff offer   others), rewards program,
                                                                                                                                         Sales/
       OEM                  Vodafone Customer                                                                                            MESO rep
                                                operator OR OEM.            or new device launch.            fan building
                            Cluster
                                                                                                             New device launch, DR
                                                not current customers of
                                                an operator and OEM,        interested in messages                                       Ask your
       Non-current          Non Verizon                                                                      Smartphone offers;
                                                except those accessing      about the latest                                             Sales/
   2   customer of          Customers; Non
                                                Facebook through a          smartphone devices and
                                                                                                             affordable data plans;
                                                                                                                                         MESO rep
       operator and OEM     Nokia Customers                                                                  holiday offers
                                                mobile device powered by    data plans.
                                                your brand.
                            AT&T customers
                                                accessing Facebook          interested in messages                                       Ask your
       Current customer     owning Samsung
                                                through a mobile device     about exclusive devices,                                     Sales/
   3   of an operator       device; HTC
                                                powered by a specific       offers from the operator
                                                                                                             New device launch
                                                                                                                                         MESO rep
       AND OEM              customers on
                                                operator AND OEM.           AND operator.
                            Vodafone
       Current customer     O2 Feature Phone;   accessing Facebook
                                                                            interested in connecting to                                  Ask your
       (operator/OEM        Deutsche Telecom    through a feature phone                                      Smartphone offers;
                                                                            your Facebook Page or in                                     Sales/
   4   who are a feature    Smartphone;         (or smartphone) powered
                                                                            the latest smartphone
                                                                                                             affordable data plans;
                                                                                                                                         MESO rep
       phone or             Samsung             by a specific operator OR                                    holiday offers
                                                                            devices and data plans.
       smartphone users     smartphone          OEM.
                            Samsung Galaxy SI   accessing Facebook                                                                       Ask your
       Current users of a                                                   interested in new models of
   5   device model
                            users; HTC          through a specific device
                                                                            that device.
                                                                                                             New device launch           Sales/
                            Thunderbolt users   model.                                                                                   MESO rep
Facebook CONFIDENTIAL
Facebook Ad Targeting for Mobile Marketers
                                                Active Facebook                                                 Marketing             Global
  Targeting Cluster           Example                                         Most likely to be…
                                                users who are…                                                  Use Cases              Size

                                                                            receptive to messages about     Smartphone offers;       Ask your
       Smartphone          iOS users,         accessing Facebook
   6   Users               Blackberry Users   through a smartphone.
                                                                            the latest smartphone devices   affordable data plans;   Sales/
                                                                            and data plans.                 holiday offers           MESO rep



                                              using Facebook on a phone
       Mobile users with                                                    receptive to value-driven       Smartphone offers;
                                              model (either smartphone or
   7   a device >3 years
                                              feature phone) that was
                                                                            messages and offers for new     affordable data plans;   142M
       old                                                                  smartphones and data plans .    holiday offers
                                              released 3+ years ago.


                                                                            receptive to messages about
                                                                                                            Smartphone offers;
       Active feature                         using Facebook through a      smartphones, data plans and
   8   phone users                            feature phone.                offers urging them to upgrade
                                                                                                            affordable data plans;   109M
                                                                                                            holiday offers
                                                                            to a smartphone.


                                              logging in 6 out of 7 days    receptive to messages about
       Highly active web                                                                                    Smartphone offers;
                                              (highly active), besides      smartphones, data plans and
   9   users without
                                              those we know use             offers urging them to upgrade
                                                                                                            affordable data plans;   109M
       smartphone                                                                                           holiday offers
                                              Facebook on smartphones.      to a smartphone.




Facebook CONFIDENTIAL
Improve efficacy of conversions using Facebook
     mobile targeting

     Cost per Gross Adds

                                                         30-45%
                                                         LOWER
                                                          CPGA




          Standard Demo                           Mobile Clusters

Facebook CONFIDENTIAL
Based on testing of mobile clusters against variety of device promotions to drive customer acquisition off-Facebook on
the operators domain site; Measurement is based view & click attribution of eCommerce Gross Adds
FAQ
   Q. Can I target competitor’s customers?
   Clients cannot target competitor’s customers. So O2 can only access O2
   customer cluster and AT&T can only access AT&T customer cluster.

   Q. Can I get access to these clusters via self-serve?
   All mobile clusters are available via self-serve for clients upon request
   (i.e. all major mobile operator, OEM and retail partners).

   Q. Are these clusters available globally?
   All mobile clusters are available globally.

   Q. Can I get access to every device model cluster?
   Clusters are only available for device models with at least 1 Million users.


Facebook CONFIDENTIAL

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Facebook Ad Targeting for Mobile Marketers

  • 1. Facebook Ad Targeting for Mobile Marketers June 2012
  • 2. Facebook Ad Targeting for Mobile Marketers Active Facebook Marketing Global Targeting Cluster Example Most likely to be… users who are… Use Cases Size CRM, local event etc., AT&T Customer accessing Facebook interested in connecting to promoting operator owned Current customer Cluster, Samsung Ask your through a mobile device your Facebook Page or in a services (music, apps, 1 of operator OR Customer Cluster, powered by a specific device sale, plan/tariff offer others), rewards program, Sales/ OEM Vodafone Customer MESO rep operator OR OEM. or new device launch. fan building Cluster New device launch, DR not current customers of an operator and OEM, interested in messages Ask your Non-current Non Verizon Smartphone offers; except those accessing about the latest Sales/ 2 customer of Customers; Non Facebook through a smartphone devices and affordable data plans; MESO rep operator and OEM Nokia Customers holiday offers mobile device powered by data plans. your brand. AT&T customers accessing Facebook interested in messages Ask your Current customer owning Samsung through a mobile device about exclusive devices, Sales/ 3 of an operator device; HTC powered by a specific offers from the operator New device launch MESO rep AND OEM customers on operator AND OEM. AND operator. Vodafone Current customer O2 Feature Phone; accessing Facebook interested in connecting to Ask your (operator/OEM Deutsche Telecom through a feature phone Smartphone offers; your Facebook Page or in Sales/ 4 who are a feature Smartphone; (or smartphone) powered the latest smartphone affordable data plans; MESO rep phone or Samsung by a specific operator OR holiday offers devices and data plans. smartphone users smartphone OEM. Samsung Galaxy SI accessing Facebook Ask your Current users of a interested in new models of 5 device model users; HTC through a specific device that device. New device launch Sales/ Thunderbolt users model. MESO rep Facebook CONFIDENTIAL
  • 3. Facebook Ad Targeting for Mobile Marketers Active Facebook Marketing Global Targeting Cluster Example Most likely to be… users who are… Use Cases Size receptive to messages about Smartphone offers; Ask your Smartphone iOS users, accessing Facebook 6 Users Blackberry Users through a smartphone. the latest smartphone devices affordable data plans; Sales/ and data plans. holiday offers MESO rep using Facebook on a phone Mobile users with receptive to value-driven Smartphone offers; model (either smartphone or 7 a device >3 years feature phone) that was messages and offers for new affordable data plans; 142M old smartphones and data plans . holiday offers released 3+ years ago. receptive to messages about Smartphone offers; Active feature using Facebook through a smartphones, data plans and 8 phone users feature phone. offers urging them to upgrade affordable data plans; 109M holiday offers to a smartphone. logging in 6 out of 7 days receptive to messages about Highly active web Smartphone offers; (highly active), besides smartphones, data plans and 9 users without those we know use offers urging them to upgrade affordable data plans; 109M smartphone holiday offers Facebook on smartphones. to a smartphone. Facebook CONFIDENTIAL
  • 4. Improve efficacy of conversions using Facebook mobile targeting Cost per Gross Adds 30-45% LOWER CPGA Standard Demo Mobile Clusters Facebook CONFIDENTIAL Based on testing of mobile clusters against variety of device promotions to drive customer acquisition off-Facebook on the operators domain site; Measurement is based view & click attribution of eCommerce Gross Adds
  • 5. FAQ Q. Can I target competitor’s customers? Clients cannot target competitor’s customers. So O2 can only access O2 customer cluster and AT&T can only access AT&T customer cluster. Q. Can I get access to these clusters via self-serve? All mobile clusters are available via self-serve for clients upon request (i.e. all major mobile operator, OEM and retail partners). Q. Are these clusters available globally? All mobile clusters are available globally. Q. Can I get access to every device model cluster? Clusters are only available for device models with at least 1 Million users. Facebook CONFIDENTIAL

Hinweis der Redaktion

  1. These solutions are producing real impact for our clients. Several advertisers who are using the mobile clusters are seeing their cost per acquisition for new customers reduce by 15-45%. More recently few advertisers who have been using the Page Post Ads, with social context, have been able to reduce their CPA by 50% and this is without using any mobile clusters. There are many clients who are doing this well. AT&T, Verizon in US. O2 & Vodafone in UK and may others who are using our platform to drive real sales at scale.
  2. These solutions are producing real impact for our clients. Several advertisers who are using the mobile clusters are seeing their cost per acquisition for new customers reduce by 15-45%. More recently few advertisers who have been using the Page Post Ads, with social context, have been able to reduce their CPA by 50% and this is without using any mobile clusters. There are many clients who are doing this well. AT&T, Verizon in US. O2 & Vodafone in UK and may others who are using our platform to drive real sales at scale.