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2 February 2014
Managing Editor
Raj Kalady
PMI India Communications
Priya Awasare
Publication Project Team
CyberMedia Services Limited (CMSL)
Marketing Communications Division
Project Editor
Panchalee Thakur
Project Manager
Arjun A.
Copy Editor
Shipra Abraham
Design
Depender Singh Rawat
Web Design
CMSL developer team
PMI Organization Centre Private Limited
302-305, III Floor, Balarama,
Plot No. C-3, E Block,
Bandra Kurla Complex,
Bandra East,
Mumbai – 400051, India
Phone
+91 22 2659 8659
+91 22 2659 2235
E-mail
pmi.india@pmi.org
www.pmi.org.in
Contents
Letter from Managing Director, PMI India
Pulse of the Profession®
Pulse of the Profession®: Retain Focus on People, Processes, and Outcomes
Acquisition
PMI Family Grows Again
R.E.P. Update
Internal R.E.P. Update Creates Governance Council
Article of the Month	
Creating a Project Management Center of Excellence
Chapter News
Champion Update
The Fight Against Polio:
A Project Management Approach
Micro planning, an iterative approach to project implementation, clearly defined
roles and responsibilities, project ownership, and a comprehensive surveillance
and monitoring system are some of the project strategies that help eradicate
polio in India
Cover Story
6
3
4
Contents
9
10
12
14
11
The polio eradication campaign involves over 5,000 community
mobilizers, besides 2.3 million vaccinators, to reach children across
the country.
February 2014 3
Raj Kalady
Managing Director, PMI India
Letter from the
Managing Director, PMI India
Dear Practitioners,
I’m delighted to announce that the sixth PMI India Nation-
al Conference will be held on 11-13 September at the state-
of-the-art Hyderabad International Convention Centre.
This will be our second such conference in Hyderabad, the
city with its unique blend of the old and the contempo-
rary. The theme for this year’s conference is “Project Man-
agement – the Mantra for Sustainable Growth”. It will give
us an opportunity to discuss the criticality of project man-
agement to bring predictability in uncertain times. I en-
courage you to visit the conference site for more details.
We are inviting nominations for the PMI India Awards
Program that culminates at the National Conference. The
last date for submitting nominations is 7 April. The new
website for the awards program has made the process of
filing award applications more user-friendly and the selec-
tion process more streamlined.
PMI’s latest annual global research, Pulse of the Profes-
sion®, is ready for download. The 2014 report demon-
strates that in order to remain competitive, organizations
must place a strategic focus on people, processes, and out-
comes. Click here to access your copy.
The other resource that you may want to read is Launch of
Navigating Complexity: A Practice Guide. It is available
for free download for a limited period. Refer here for more
details.
In our effort to recognize and honor members who have
shown long-standing commitment, we recently felicitated
20 members from PMI Pune Chapter. The ceremony that
was held on 16 February honored members who have been
with PMI for eight years and more. Refer to Chapter News
for more details.
In this issue of Manage India, we are featuring the polio
eradication initiative that has been a matter of pride for
India. To eradicate the polio virus has indeed been a
daunting task considering that the country has a huge pop-
ulation, a high birth rate, diverse physical, social, and cul-
tural barriers, and poor sanitation. Eradication could not
have been possible without the efficient use of project
management. I hope you enjoy reading this issue.
Warm regards
Raj Kalady
Managing Director, PMI India
4 February 2014
Pulse of the Profession® : Retain Focus on
People, Processes, and Outcomes
P
MI recently unveiled the 2014 edition of its annu-
al global research, Pulse of the Profession®. This
year’s report, Pulse of the Profession: The High
Cost of Low Performance, shows how organiza-
tional leaders are changing their approach to strategy.
Though 88 percent of executives, who were interviewed, said
strategy implementation was important to their organization,
61 percent acknowledged that their firms often struggle to
bridge the gap between strategy formulation and its day-to-
day implementation.  This gap demonstrates a lack of under-
standing among executives that all strategic change happens
through projects and programs.
“While not all projects and programs rise to the level of a
‘strategic initiative’, all of an organization’s strategic initia-
tives are implemented through projects and programs that
inevitably change the business,” said Mark A. Langley, presi-
dent and CEO, PMI.  “Most in the C-suite fail to realize this
simple truth.  Maybe more would if they assigned a senior
executive to oversee strategy implementation the same way
many of them designate a chief strategy officer for strategy
development.  When that person is supported by an organi-
zational culture of project management, including a high-
performing project management office (PMO), we will see
project success rates climb.”
PMI’s 2014 Pulse of the Profession demonstrates the signifi-
cant implications of this chasm:
•	 Very few organizations (nine percent) rate themselves as
excellent on successfully executing initiatives to deliver
strategic results. Consequently, only 56 percent of strategic
initiatives meet their original goals and business intent.
•	 This poor performance results in organizations losing
$109 million for every $1 billion invested in projects and
programs.
•	 High-performing organizations successfully complete 89
percent of their projects, while low performers complete
only 36 percent successfully.  This difference in success
results in high-performing organizations wasting nearly
12 times less than low performers.
However, there is good news in this region. According to
PMI’s 2014 Pulse of the Profession, organizations that focus
on strategic practices surrounding people, processes, and
outcomes-and that closely align their projects to the strate-
gy of the organization-successfully complete more strategic
initiatives than those that don’t.  To increase success and
achieve these results, PMI’s 2014 Pulse of the
Profession shows that organizations must continue to
focus on:
•	 People: Managing and developing talent. Organizations
need to create a culture receptive to change and increas-
ingly focus on the critical “human factor” while provid-
ing ongoing training in project management tools and
techniques.  They also need a formal and effective knowl-
edge transfer process; well-established competency de-
velopment programs and career paths for project manag-
ers; processes in place to manage these programs; and
actively engaged sponsors on projects.
•	 Processes: Maturing project, program, and portfolio
management capabilities. In order to achieve this, many
organizations turn to their enterprise project manage-
ment offices (ePMOs) to instill a top-down understand-
ing of the value of project management throughout the
organization, and to establish standardized project man-
agement practices. 
•	 Outcomes: Measuring and communicating the benefits
of successful projects. Establishing benchmarks and met-
rics for project results allows both high-level strategists
and front-line executors to see the value that successful
projects-and successful strategic initiatives-bring to the
organization.
Click here for the detailed report.
Pulse of the Profession®
Pulse of the Profession is a trademark of Project Management Institute, Inc.
February 2014 5
ADVERTISEMENT
6 February 2014
Micro planning, an iterative approach to project implementation, clearly defined roles and
responsibilities, project ownership, and a comprehensive surveillance and monitoring
system are some of the project strategies that help eradicate polio in India
By Panchalee Thakur
On 13 January 2014, when World Health Organization
(WHO) declared India free from the wild polio virus, a
nation-wide campaign that was launched two and a half
decades ago had come to an end. The global fight against
polio started in 1988 with an initial timeline to eradicate
the virus by 2000. However, real progress in India started
only in 1995 when international agencies partnered with
the Government of India and local administrative bodies,
and involved thousands of healthcare and social work-
ers, and local citizen groups to launch a mass campaign.
It was a campaign that ran like a project with a project
management office (PMO) for its overall management,
monitoring, and advisory role; clear roles and responsi-
bilities of each project partner involved in the campaign;
seamless partnership between the various agencies;
field work backed up by continuous research to find a
more efficacious vaccine; micro planning to cover dif-
ferent scenarios that front-line workers could face; an
agile project management approach that empowered the
field team to make quick iterations based on feedback
from the ground to the overall plan to accommodate
challenges faced locally; a multi-layered communica-
tion strategy that addressed both the overall objectives
and concerns among citizens in a locality or communi-
ty; and a rigorous follow-up and monitoring system that
used both scientific data and human intervention to en-
sure the virus was not active in even the remotest cor-
ners of the country.
Project Scope and Objectives
With over 170 million children under the age of five in
India, every nationwide campaign had to cover each
child multiple times a year. An army of 2.3 million vac-
cinators traversed the country to reach these children in
over 200 million households.
Each year more than 39,000 health facilities in India, both in
the public and private sector, were engaged in reporting cas-
es with suspected paralysis due to polio. More than 60,000
such cases were investigated and more than 120,000 stool
samples tested in eight WHO accredited laboratories annu-
ally. The monitoring system comprised of more than
3,000 monitors that identified gaps in the preparedness
and implementation of polio vaccination campaigns,
and provided reliable and timely data for programmatic
action.
The biggest cost was towards the campaigns, budget for
which came from the Government of India. It covered the
costs for 2-3 billion vaccinations, logistics of running the
campaigns, and creating awareness about them. There
were two nationwide annual campaigns, plus additional
campaigns in areas that the surveillance program identi-
fied as high-risk, such as in Uttar Pradesh and Bihar. The
budget was around US$ 250-300 million.
Additional funding came from WHO and United Nations
Children’s Fund (UNICEF) that trained 5,000 community
mobilizers. Additional money was raised from the Glob-
al Polio Eradication Initiative. Over the past two years,
the costs had come down. WHO also took care of the
quality of data generated as well as evidence gathering
and research for more efficacious vaccines.
The Fight Against Polio: A Project
Management Approach
Cover Story
February 2014 7
Cover Story
Though the project objective was eradication of polio
from India, there were a number of milestones and sub
milestones. For example, there were milestones for cov-
erage: the percentage of children to be reached in Bihar
or UP within a set timeframe. There were also milestones
in terms of surveillance of high risk areas.
Project Challenges
Keeping pace in vaccination was a challenge with growing
population density in many states and 26 million births
every year. The polio virus thrives in contaminated water
and food. Poor sanitation and high diarrheal rates in parts of
western UP and central Bihar made it extremely difficult to
wipe out the virus.
There were social issues as some communities believed that
vaccination could harm their children. There were also geo-
graphical barriers.
The campaign required huge funds and the Government
of India remained resilient in its approach. If research
did not throw up any concrete solution, the government
was ready to try another route.
Technical challenges arose when the vaccines did not work
in places with poor sanitation and high population density.
WHO stepped up research work to come up with a better
vaccine. There was also a challenge of setting up a surveil-
lance system that had geographical representation, involved
all categories of healthcare providers, and ensured timely
reporting, investigation, and stool specimens collection of
all children with sudden onset of paralysis. It needed the
backing of an efficient and reliable laboratory network.
Project Management Strategies
“A decentralized process for planning and implementa-
tion of plans, with flexibility for real-time decision-mak-
ing, and an inbuilt accountability framework was the
hallmark of the initiative in India. All plans were devel-
oped at the block level with inputs from vaccinators and
supervisors. There was emphasis on the involvement of
local community influencers. The willingness to allow
critical self-evaluation to identify lacunae, followed by a
refinement and re-refinement of the strategies, was a
critical element,” explains Dr. Menabde.
Project planning
PMO for the polio eradication campaign was in the im-
munization division of the Ministry of Health and Fami-
ly Welfare, Government of India. A core committee com-
prising government officials, WHO, UNICEF, and Rotary
International held weekly meetings to review progress
regularly, make changes, and consider feedback. Above
that, there was an operations group chaired by the health
and family welfare secretary. Partners met once in two
months or once a month, depending on the urgency.
There was also an India Expert Advisory Group for polio
eradication comprising national and international public
health experts, and social scientists that met twice a year
to review the situation. The assessments and recommen-
dations of the experts’ group helped define the initia-
tive’s strategic roadmap.
The eradication effort involved meticulous planning. At
the block level, all the vaccinators and supervisors
chalked out micro plans. Each team of two would make a
route plan that indicated the starting house and the last
house to be covered in a day. In urban areas, vaccinators
covered more houses than in rural areas where houses
are far flung. The vaccination drive took place usually
on a Sunday. And for the next two-three days, teams
spread for house-to-house visits to vaccinate children
who were not brought for vaccination.
Project Implementation
The hallmark of this initiative was the flexibility in its
implementation strategies. All decisions regarding
project implementation were taken at the district level
by a district task force (DTF) headed by the district mag-
istrate. For example, in western UP, farmers would
leave for the farm at 7 am. Vaccinators here worked in
early morning and late evening shifts instead of the
usual 9 am to 4 pm time slot. In Mumbai, they went
around the streets at night to look for homeless
children.
In UP, field teams faced resistance in Muslim neighbor-
hoods. To gain their confidence, local Muslim influenc-
ers were used and announcements made from mosques
regarding upcoming campaigns.
Training was an important component for the project’s
success as a substantial proportion of the 2.3 million
8 February 2014
frontline workers and volunteers were teachers, govern-
ment officials, or social workers who had no healthcare
background. All the vaccinators went through training
conducted by WHO just before the campaign and budget
for training was earmarked by the government.
Different communication strategies were used for the ini-
tiative. Film star Amitabh Bachchan was brought in to
create awareness about polio vaccination for the nation-
wide campaign. Targeted communication strategies were
designed to remove myths regarding polio vaccination. At
the micro level, vaccinators who spoke local language
were the real ambassadors of the program, convincing
people and removing their fears about vaccination.
Monitoring and follow-up action
Monitoring of implementation of the campaigns was done
at the district level, where a total of 3,000 people were in-
volved. In case a child missed vaccination, information im-
mediately reached the team and the child was vaccinated
the next day at home. At the block level, a review meeting
would take place on the day of the campaign were the gaps
were identified and action proposed for correction the next
day. A similar meeting would also take place the same eve-
ning with the district magistrate and the chief medical of-
ficer of the district. To close any gaps, wireless messages,
instructions, and guidelines would go out to the field team.
An accountability framework was developed for every-
one involved in the campaign. It used a robust mecha-
nism that ensured feedback reached in real time and cor-
rective action taken immediately.
The surveillance system surpassed global standards for
performance indicators for accuracy in reporting, detec-
tion of paralysis and so on. This data showed which
communities were affected, whether it was concentrated
in one region, or the kind of polio virus. It helped to
decide the type and frequency of the vaccine.
Consistent analysis of data showed where more monitor-
ing was needed. Analysis showed that the polio virus
had found a sanctuary around the Kosi river in Bihar.
The nature of the terrain and flooding had made it diffi-
cult for vaccinators to reach that area. An operational
plan was put in place. A field team set up a camp in that
area and started monitoring and implementing the pro-
gram. The team came up with micro plans to cover each
child through additional vaccination drives.
Cover Story
Stakeholder/Partner Roles and Responsibilities
Ministry of Health and Family Welfare,
Government of India
Driving the program, procurement of vaccines for the two annual and ad-
ditional campaigns, logistics of running the campaign, funding it, mobiliz-
ing resources, ensuring there are no gaps in delivery, coordinating with and
advising to state governments
World Health Organization (WHO) Supporting to polio surveillance, monitoring support, operations-micro plans,
training, research, routine immunization vaccination, polio free certification
for the South East region, documentation, polio end game strategy (withdraw-
ing the vaccine)
United Nations Children’s Fund (UNI-
CEF)
Social mobilization, research, earlier procured vaccines until 2008 and 2009
Rotary International Advocacy, communications – banners and hoardings, creating awareness,
getting donors, organizing special activities around hygiene and healthcare
where there is resistance to polio to gain people’s confidence
District Magistrate Executive head, driving the entire program at the district level, responsibility
of making iterations to plan, making improvements, closing gaps in delivery,
mobilization of all departments
Zonal Head/Block Development
Officer
Same as the district magistrate but at block level
Local healthcare workers Making micro plans and implementing them to reach every child in each
home, repeating visits if children are left out, maintenance of records of what
they do, establishing contact through interpersonal skills, maintaining quality
of vaccines (keep them in ice), giving feedback to supervisors at the block level
Village Panchayat/ community leaders/self-
help women’s groups/social organizations
Involved with mobilization, making sure the community understands why
vaccination is important, creating awareness before campaign is launched
Stakeholders/Partners and their Responsibilities
February 2014 9
Cover Story
A campaign of this magnitude reached its goal of eradi-
cating the polio virus that had paralyzed thousands in
this country by following a detailed project plan, seam-
less coordination between agencies, a system that pro-
moted empowerment and accountability for each one in-
volved in the project, execution with constant monitoring
and follow-ups, and of course, the grit and determination
of the thousands of volunteers and workers.
“The program in India saw many ups and downs but it
never gave up. The perseverance it demonstrated was
unmatched and ensured that it stayed on the right path,”
says Dr. Menabde.
(With inputs from Geetha Rao)
Vaccinators who speak the local language act as the program’s
frontline brand ambassadors
Outdoor communication plays a big role in creating awareness
about an upcoming vaccination drive.
PMI Family Grows Again
P
MI has acquired ProjectManagement.com and Proj-
ectsAtWork.com, two of the largest online resources
for project managers and professionals. For more
than a decade, both websites have provided proj-
ect managers with access to a broad range of tools and tem-
plates, project management office (PMO), events and one of
the most vibrant and diverse global online communities for
professionals in project management.
“The combination of PMI, ProjectManagement.com, and
ProjectsAtWork.com bring greater opportunities to the 51
million people around the globe who are engaged in the
management of projects. Together, we will deliver access
to more resources, better tools, larger networks and broader
perspectives,” says Ricardo Triana, PMP, chair, 2013 PMI
Board of Directors.
This collaboration will leverage the broad content creation
capability of ProjectManagement.com and ProjectsAtWork.
com with PMI’s global reach to deliver enhanced knowledge
sharing and networking capabilities to project, program and
portfolio managers worldwide.
ProjectManagement.com was designed to help project
managers meet their day-to-day challenges — getting them
“unstuck”, saving time, and keeping them from reinvent-
ing the wheel. The goal of ProjectsAtWork.com has been to
engage and collaborate with the PM community and bring
fresh thinking to the forefront while building bridges to
techniques that have stood the test of time.
“We couldn’t be more excited to be part of the PMI fam-
ily,” says Dave Garrett, CEO of Gantthead, which operates
ProjectManagement.com. “PMI recognizes the tremendous
value that comes from encouraging an open environment
for the sharing of knowledge. And now through our com-
bined efforts, we will have many more tools and resources
to make that happen.”
Content and points of view on ProjectManagement.com
and ProjectsAtWork.com will continue to remain impar-
tial. Both sites will continue to focus on generating content
through use of industry experts and facilitating global net-
working and knowledge sharing among practitioners at all
levels, across all regions and industries.
Details of this acquisition will be available in PMI’s 2013
Annual Report.
10 February 2014
R.E.P. Update
T
o grow and strengthen the relationship between
PMI India and its Internal Registered Education
Provider (I.R.E.P.) group, a governance council has
recently been created. The need was felt after the
growth I.R.E.P. has seen in the past three years.
The I.R.E.P. core team will ensure that all programs initiated
and planned by the group for 2013-2014 go through due
tracking, monitoring, and funding. The council members are:
•	 Mr. Vineet Kumar Chandra (Alcatel Lucent)
– team leader
•	 Mr. Neela Sudindranath (Deloitte)
•	 Mr.AneesHaidary(SaskenCommunications)
•	 Mr. Srinivas Haritsa (Wipro)
Most of these practitioners have experience in
the range of 12 to 15 years. There are learning
and development team members also with 8 to
12 years of experience who are professionals
with experience in training, talent management,
or learning and development in the corporate
world.
The core council will lead all the I.R.E.P. group
initiatives and their activities, in alignment with
the group’s vision. The team will present an
annual roadmap and plan for the period starting
October 2013. The plan will include support to
the three goal teams formed during the group’s
last meet, which are listed as below:
 PMI to host case study repositories for project managers
to refer to.
 Create a forum where people share disasters experienced
during project execution. Anonymity will
be maintained on those who present the
experiences.
 Guidelines on how to select a project
manager. All certified project managers need
not be effective at work.
The I.R.E.P. team has been involved in the
following activities for the past one year:
•	 The I.R.E.P. core team constantly
monitors objectives/goals and discusses any
impediments or bottlenecks faced by the group.
•	 Organizes monthly meetings to enhance
confidence and networking among the group.
•	 Shares PMI India initiatives during the
meetings and through the I.R.E.P. group email.
•	 I.R.E.P. organizations sharing best
practices/success stories during meetings with
the group organizations.
•	 Members find volunteers from their
organizations to support the group’s goals.
•	 Working on a mechanism to extend the coverage to
organizations that are not currently within the purview
of I.R.E.P., with support of PMI India.
Internal R.E.P. Gets Governance Council
The I.R.E.P. team members (from left): Anees Haidary, Sasken; Srini-
vas Haritsa, Wipro; Shine Sahadevan, PMI India; Neela Sudindranath,
Deloitte; Vineet Kumar Chandra, Alcatel Lucent; Anand Ashok, Wipro; Husain
Bengali, Wipro; and Ritu Chakrabarti, Wipro
The I.R.E.P. core team (from left): Vineet Kumar Chandra, Alcatel Lu-
cent; Neela Sudindranath, Deloitte; Shine Sahadevan, PMI India; Srinivas
Haritsa, Wipro; and Anees Haidary, Sasken Communications
February 2014 11
Article of the Month
A
Project Management Center of Excellence (PM-
CoE) is focused on building capability in current
project managers as well as developing the next
generation of project managers within the organi-
zation. It ensures that all delivery and engagement projects
are executed in a consistent manner and leverages best prac-
tices and tools.
As Dr. Harold D. Kerzner, senior executive director, Inter-
national Institute of Learning, and a thought leader in proj-
ect management, in “In Search of Excellence in Project
Management” says, “Project management is no longer
viewed as a system internal to the organization. It is now
viewed as a competitive weapon that brings quality and
value-add to the customer.”
Why is PMCoE required?
In a competitive world, global companies are looking to im-
prove their systems and processes by establishing project
management as a core competency throughout the organiza-
tion. Steps are being taken like setting up standardized pro-
cedures, learning from past mistakes, adopting processes that
are more efficient and developing skills and talent.
A key challenge is positioning project management as an or-
ganization’s enterprise wide core competency. Positioning is
equated with authority in organization structures. When po-
sitioned at the highest level, it provides the measure of au-
tonomy necessary to extend its authority
across the organization while substanti-
ating the value and importance of the
function in the eyes of the executive.
Project management has the greatest im-
pact on a customer’s recognition of an
organization as a world-class leader in
time-to-market, cost-to-market, and qual-
ity-to-market. If projects are an integral
part of the business, it stands to reason
that there should be a clear understand-
ing of what is and isn’t a project, and
what is required to satisfy customers.
Completing projects successfully on a consistent basis is a
basic requirement to receive excellence awards from most
customers which is the goal of every organization. For this,
application of specific knowledge, skills, tools, and tech-
niques is required. Organizations that sell products or ser-
vices should recognize that their business livelihood de-
pends on completing projects that directly affect their bottom
line. Doesn’t it make sense then that such an important busi-
ness function be established at the executive management
level of the organization? How else can an organization en-
sure that projects are managed successfully across the organi-
zation, and that strategic, mission-critical projects are given
the best opportunity to succeed from the very start?
Observations
 For years, projects have struggled to get delivered on time
and within budget or deliver real business value.
 With today’s emphasis on increased efficiency and produc-
tivity, it has led many to turn to the project management
office (PMO) as a way to boost efficiency, cut costs, and
improve on project delivery in terms of time and budget.
 The management has turned to a PMO to achieve project
management project oversight, control, and support.
 The PMO’s role is often to help both the project manager
and the relevant organization to understand and apply
modern project management practices while adapting and
integrating business interests into the organization’s proj-
ect management efforts.
 Many organizations have recognized the need for a PM-
CoE for higher levels of project management maturity.
Conclusion
Project management is a business function, but not a quick
fix. If we are looking for a new edge and a competitive advan-
tage to position our organization for success in the long run,
we must build a PMCoE within the organization.
Creating a Project Management
Center of Excellence
By Visukumar Gopal, MBA, PMP
A senior practice manager, CEO’s office, Syntel Limited, Mr. Visukumar Gopal has over 18 years of experience in project,
process, and people management. He is an Associate CAC - PMI India Champion Program and LEAN Six Sigma Champion.
Approach 	: 	 An Enterprise Approach
Assess 	 : 	 Knowledge and Skills
Adopt 	 : 	 Standard Methodology
Advance	 : 	 Career Development
Align 	 : 	 As a Community
Achieve 	 : 	 Corporate Objectives
High Level Plan
12 February 2014
Chapter News
New members have been elected to the PMI North India
Chapter board by an election nomination committee com-
prising of three distinguished professionals – Mr. Brij Nan-
dan Yadava, senior vice president - projects, DLF Home
Developers; Mr. Neeraj Singhal, PMP, RMP, senior manager
- projects, CSC; and Cdr (retd.) Naveen Kataria, PMP, transi-
tion and transformation leader - delivery center, IBM India.
The committee ensured that the election was fair and trans-
parent. The new board members are Mr. Amit Aggarwal,
secretary; Mr. Prashant Malhotra, vice president, commu-
nications; Mr. Naveen Singh, vice president, programs; Mr.
Vineet Sardana, vice president, membership; and Mr. Saket
Bansal, vice president, volunteer management. Office bear-
ers who will continue on the chapter board are Mr. Manoj K.
Gupta, president  CEO; Mr. Pritam Gautam, vice president,
technology; Mr. Amit Chauhan, chief financial and compli-
ance officer; Ms. Shalini Lamba, vice president, corporate
outreach; and Ms. Vanita Ahuja, vice president, government
outreach.
Year 2013 was a momentous year for the chapter that
celebrated not only its 10th year anniversary but also
hosted the annual PMI India National Conference 2013.
The chapter board is all set to line up many diverse events
for the chapter members with representatives from the
corporate world, educational institutes, and the govern-
ment sector. There will also be more opportunities for
volunteering. The first such event was held at an education-
al institute in Mohali, Punjab on 8 February where experts
from corporate and government organizations spoke on
“Project Management - Empowering Growth in a Turbulent
Economy”.
PMI North India Chapter
New Board Members Elected
PMI Pearl City Chapter is all geared up to host the PMI India
National Conference 2014 for which the conference commit-
tee has already been set up. Members can expect initial com-
munication about the conference soon.
A special general body meeting was held on 25 October 2013
where it was approved by the member community to change
the chapter auditor. On 24 January, a networking meeting
was organized in which Mr. Ramakrishna Yerrapatruni, head,
investor communication services, BPO Division, Broadridge
Financial Solutions, and Ms. Bhargavi Nuvvula, director, IT,
Microsoft, addressed the gathering.
The chapter has had multiple webinars and workshops in the
past couple of months. On 14 November, there was a webinar
on “Stakeholder Analysis – Winning Support for Your Proj-
ect” by Mr. Sudhindranath Neela, global delivery manager and
technology leader, Deloitte Consultancy Limited. Another we-
binar was on “Test Management in Agile World” that was con-
ducted by two employees from Microsoft India. Workshops on
A Guide to the Project Management Body of Knowledge (PM-
BOK®
Guide) were held to cater to the requirements of both the
corporate world and the general public. In addition, the chap-
ter is planning to host its first workshop for PMI Agile Certified
Practioner (PMI-ACP)®
certification aspirants in March 2014.
PMI Pearl City Chapter
Webinars, Workshops and More
Mr. Prashant
Malhotra, vice
president,
communications
Mr. Naveen Singh,
vice president,
programs
Mr. Vineet Sardana,
vice president,
membership
Mr. Saket Bansal,
vice president,
volunteer
management
Mr. Amit Aggarwal,
secretary
February 2014 13
PMI Bangalore Chapter organized two sessions of PM Footprints
Sessions on 5 and 19 December 2013. In the first session, Mr. N.
Parthasarthy, an independent project consultant, spoke on “Use
Work Authorization System as a Risk Reduction Tool”. Work
authorization system is a part of enterprise environmental factors
and a well-known project management tool for authorizing and
tracking project work. In chemical and oil  gas projects, elements
of this system are also used for risk reduction. In the second
session, Mr. N. Jayaram of ANZ Banking Group spoke on “Program
Management - Way Forward and Experiences”. The topic provided
an introduction to program management and its benefits to pave
the way for better decision-making and governance.
On 28 December, the chapter and Rotary Club West
distributed LED lamps and the newly initiated
“e-pathshala” (e-school) materials to students of
Government High School, Doddashivara in Malur taluk,
Kolar. The chapter has been distributing solar lamps
and chargers through the Vidyadeepa lamps project to
school children in and around Bangalore and laptops
and desktops through “e-pathshala” to schools. This year
Rotary Club West has an ambitious plan to distribute
nearly 5,000 lamps to rural school children. This is being
done with the assistance of PMI Bangalore Chapter and a
team of volunteers.
PMI India felicitated long-standing
Members of Pune Chapter at a ceremony on
16 February. Below is the list of 20 members
have been with the chapter for eight years
and more.
Mr. Rajesh M. Vinchure
Mr. Amar Nath Pathak
Dr. Harikumar Vasudevan Nair
Mr. Sajith K. Madapatu
Mrs. Ujwala P. Nandurdikar
Mr. Rahul P. Sudame
Mr. Shyam Bhavsar
Mr. Nitin E. Shende
Mr. Rajarama Rao Bannengala
Mr. Rohidas S. Surliker
Mr. Ashish Vijay Borikar
Mr. Rajaram Krishnaswami
Mr. Shashidhar P. Erande
Mr. Shantanu Jagannath Bhamare
Mr. Venkata Sudhakar Guduru
Mr. Rejithkumar M. G.
Mr. Jayant A. Marathe
Mr. Narendra Shreedhar Joshi
Mr. Himanshu S. Warudkar
Mr. Girish Ramakant Kadam
PMI Bangalore Chapter
PM Footprints Sessions  Lamps Distribution
PMI Pune ChapteR
Felicitation of Long-standing Members
Chapter News
PMI West Bengal Chapter hosted its first “Learn and Earn”
event for 2014 on 11 January on “Gearing up Project Manag-
ers to Embark on the Innovative Drives Across Organiza-
tions”. It was hosted by chapter president, Ms. Sonali Bhat-
tacharya. The talk focused on modern tools to manage
innovation in organizations as disruptive technologies are
changing businesses and organizational behaviors. Manag-
ing or fostering innovation in an organization is a challeng-
ing proposition. It needs strategy, leadership, organization
culture, and change management processes to create an en-
vironment to promote innovation. Mr. Jitendra Roy Choud-
hury, extended board member of the chapter, and an expert
from the mining industry, initiated discussions with the
participants on managing innovation, different tools and
techniques for it, and the role of project managers as change
agents for innovation.
PMI West Bengal Chapter
Session on Innovation
(Chapter news contributed by Mr. Prashant Malhotra, Mr. Soumen De, PMP, and
Mr. L. N. Prasad, Mr. Ravi Vurakaranam, and Ms. Rekha Unni)
Mr Murali Santha-
nam, president, PMI
Bangalore Chapter,
presenting a token of
appreciation to PM
Footprint speaker,
Mr. N. Jayaram.
A teacher at the
school in Bangalore
speaking after receiv-
ing the Vidyadeepa
solar lamps.
14 February 2014
PMI India Champions Program
Champion Update
Annual Offsite Meeting
PMI India Champions met for an annual offsite on 13-15
December in Panjim, Goa.
The event saw an overwhelming participation of 18 PMI
India Champions and six Champions Advisory Commit-
tee (CAC) members, apart from PMI India staff who are
supporting the program. The participants attended the
event with great excitement and enthusiasm as this was
the first all-India level gathering for many Champions.
It began with CAC members, along with PMI India staff,
providing an overview of the program and discussing its
current challenges, growth, and a new program model. To
guide the growing team of Champions, two new CAC
members were introduced to the program - Ms. Sonali Ba-
rooah and Ms. Susweta Mukherjee. Erstwhile senior
Champions, Mr. B. Sai Prasad and Mr. Visukumar Gopal,
were elevated to the role of associate CAC members. Mr.
Chetan Mathur, Mr. Vinay Agarwal, Mr. Abhishek Mittal,
Mr. Kumar Saurabh, and Mr. Prasann Patil were elevated
to the role of senior Champions. This is in recognition of
their continued and consistent contribution to the pro-
gram and their ability to perform strategic roles.
The second day began with the ‘Champion Speak’ session, in
which Mr. Chetan Mathur, Mr. Sri Ram Santhana Gopal, Mr.
Manoj Thomas, Mr. Abdul Rahiman, Mr. Raju Nandana, Mr.
Prasann Patil, Mr. Deepak Singh Chauhan, and Mr. Sunil
Telkar shared their achievements as PMI India Cham-
pions in 2013. They spoke about the various chal-
lenges they had faced and how they overcame them.
This session was followed by a presentation on the
Mumbai High North process platform and living
quarter project that had won Larsen  Toubro (LT)
Limited the PMI India Best Project of the Year
award in the large category in 2013. The presenta-
tion was made by the LT project leadership team
of Mr. Rudra Kumar, Mr. Roopchand Lohana, and
Mr. Sandeep Badhe. The Mumbai High North proj-
ect has set new benchmarks in the construction in-
dustry with the successful implementation of engi-
neering, procurement, erection, and commissioning
of the process platform for Oil and Natural Gas Cor-
poration Limited before deadline and without any
cost overruns.
Mr. Douglas B. Reeves, educator, author, and found-
er of The Leadership and Learning Center, once
said, “Collaboration, it turns out, is not a gift from the gods
but a skill that requires effort and practice.” And team build-
ing exercises play a vital role in enhancing the collaborative
approach within team. “The Lost Dutchman’s Gold Mine”,
conducted on the second day of the offsite, is one such game
that not only provided the Champions and CAC members
with phenomenal experiential learning but also acted as an
ice-breaker for those who were meeting each other face-to-
face for the first time.
The day ended with a ceremony in which Champions and
CAC members were felicitated for their contributions to the
PMI India Champion program. The following members re-
ceived awards:
  Best Performer of the Year: Mr. Prasann Patil
  Best Mentor of the Year: Mr. Visukumar Gopal
  Execution Excellence Award (CAC): Mr. Ashok Chawla
and Mr. Partha Ghose
  Execution Excellence Award (Champions): Mr. Vinay Ku-
mar Agarwal, Mr. Chetan Mathur, and Mr. B. Sai Prasad
  Champions of the Quarter (Q1 – Jan to Mar 2013)
Mr. Venkatasubramanian Sivakumar, Mr. Kumar Sau-
rabh, and Mr. Vinay Kumar Agarwal
  Champions of the Quarter (Q2 – Apr to Jun 2013)
Mr. Prasann Patil, Mr. Sunil Telkar, and Mr. Krishna
Samy V.
  Champions of the Quarter (Q3 – Jul to Sep 2013)
Mr. Prasann Patil, Mr. Sundeep Jain, and Mr. Sri Ram
Santhana Gopal
  Champions of the Quarter (Q4 – Oct to Dec 2013)
Mr. Kiran Rajeshirke, Mr. Roopesh K. P., and Mr. Raju
Nandana
PMI India Champions, Champions Advisory Committee (CAC) members,
along with PMI India staff at the annual offsite meeting
February 2014 15
Champion Update
The third and last day of the meet primarily focused on the
way ahead and the new program model. Champion pro-
gram chair, Ms. Shagufta Inamdar, and co-chair, Mr. Vivek
Sonar, elaborated on the changing needs of the program
and rolled out the new program structure. Three new
standing committees were formed in addition to the exist-
ing four to streamline activities as per the new program
structure.
This offsite meeting provided Champions and CAC members
a much needed break and the newly inducted Champions
with the necessary direction to channel their efforts on proj-
ect management advocacy.
The PMI India Champions program, driven by passionate
project management professionals from across the industry,
has been steadily focused on the promotion of best project
management practices through various advocacy efforts. One
of the key goals is to grow the number of Champions to over
100 across India. If you have the passion to champion the
cause of project management, visit http://www.pmi.org.in/
champion-program/ for further details.
Agile Project Management Approach Session at
Syntel, Mumbai
Syntel and PMI India collaborated for a knowledge sharing
session in agile project management approach on 18 De-
cember at Syntel’s Airoli facility in Mumbai. The event was
organized by Syntel Project Management Community
(SynPMCom) volunteers with the help of Syntel adminis-
tration and technology services group.
The event started with a welcome address by PMI India
Champion, Mr. Visukumar Gopal, practice manager – CEO’s
Office, Syntel. He spoke about Syntel’s journey in project
management and its association with PMI. The guest speak-
er of the event, Mr. Rahul Sudame, PMP, PMI-ACP, CSM,
CSP, director of engineering and agile practice head, Faichi
Solutions, shared his knowledge and experience on agile
project management. It was an interactive session that end-
ed with a quiz whose winners were awarded by SynPMCom
volunteers. The event ended with high tea that turned out to
be a wonderful opportunity for peers and seniors in the or-
ganization to network.
Project Management Session at Sathyabama
University
PMI India Champions, Mr. Visukumar Gopal and Mr. Roopesh
K. P., presented a session on project management at Sathya-
bama University in Chennai on 30 January 2014. The session
was attended by over 300 students from the computer science
department. Mr. Gopal spoke about project management as a
life skill, the various aspects of project management, and the
value of project management as a profession in the industry.
(Contributed by PMI India Champions Mr. Sunil Telkar,
PMP, MIMA, Mr. Raphael David, PMP, Mr. Vinay Kumar
Agarwal, PMP, and Mr. Kumar Saurabh, PMP)
Snapshots of the Agile Project Management Approach Session at Syntel, Mumbai
16 February 2014
PMI Organization Centre Pvt. Ltd.
302-305, III Floor, Balarama, Plot No. C-3, E Block, Bandra Kurla Complex, Bandra East, Mumbai – 400051, India
Tel No. +91 22 2659 8659 |Fax No. +91 22 2659 2235. www.pmi.org.in
© 2014 Project Management Institute, Inc. All rights reserved.
“PMI,” the PMI logo, “Making project management indispensable for business results,” “PMI Today,” “PM Network,” “Project Management Journal,” “PMBOK,” “CAPM,”
“Certified Associate in Project Management (CAPM),” “PMP,” “Project Management Professional (PMP),” the PMP logo, “PgMP,” “Program Management Professional
(PgMP),” “PMI-RMP,” “PMI Risk Management Professional (PMI-RMP),” “PMI-SP,” “PMI Scheduling Professional (PMI-SP),” “OPM3,” “PMI-ACP,” “PMI Agile Certified
Practitioner (PMI-ACP),” the PMI Educational Foundation logo and “Empowering the future of project management” are marks of Project Management Institute, Inc.
For a comprehensive list of PMI marks, contact the PMI Legal Department.
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The Fight Against Polio: A Project Management Approach

  • 1.
  • 2. 2 February 2014 Managing Editor Raj Kalady PMI India Communications Priya Awasare Publication Project Team CyberMedia Services Limited (CMSL) Marketing Communications Division Project Editor Panchalee Thakur Project Manager Arjun A. Copy Editor Shipra Abraham Design Depender Singh Rawat Web Design CMSL developer team PMI Organization Centre Private Limited 302-305, III Floor, Balarama, Plot No. C-3, E Block, Bandra Kurla Complex, Bandra East, Mumbai – 400051, India Phone +91 22 2659 8659 +91 22 2659 2235 E-mail pmi.india@pmi.org www.pmi.org.in Contents Letter from Managing Director, PMI India Pulse of the Profession® Pulse of the Profession®: Retain Focus on People, Processes, and Outcomes Acquisition PMI Family Grows Again R.E.P. Update Internal R.E.P. Update Creates Governance Council Article of the Month Creating a Project Management Center of Excellence Chapter News Champion Update The Fight Against Polio: A Project Management Approach Micro planning, an iterative approach to project implementation, clearly defined roles and responsibilities, project ownership, and a comprehensive surveillance and monitoring system are some of the project strategies that help eradicate polio in India Cover Story 6 3 4 Contents 9 10 12 14 11 The polio eradication campaign involves over 5,000 community mobilizers, besides 2.3 million vaccinators, to reach children across the country.
  • 3. February 2014 3 Raj Kalady Managing Director, PMI India Letter from the Managing Director, PMI India Dear Practitioners, I’m delighted to announce that the sixth PMI India Nation- al Conference will be held on 11-13 September at the state- of-the-art Hyderabad International Convention Centre. This will be our second such conference in Hyderabad, the city with its unique blend of the old and the contempo- rary. The theme for this year’s conference is “Project Man- agement – the Mantra for Sustainable Growth”. It will give us an opportunity to discuss the criticality of project man- agement to bring predictability in uncertain times. I en- courage you to visit the conference site for more details. We are inviting nominations for the PMI India Awards Program that culminates at the National Conference. The last date for submitting nominations is 7 April. The new website for the awards program has made the process of filing award applications more user-friendly and the selec- tion process more streamlined. PMI’s latest annual global research, Pulse of the Profes- sion®, is ready for download. The 2014 report demon- strates that in order to remain competitive, organizations must place a strategic focus on people, processes, and out- comes. Click here to access your copy. The other resource that you may want to read is Launch of Navigating Complexity: A Practice Guide. It is available for free download for a limited period. Refer here for more details. In our effort to recognize and honor members who have shown long-standing commitment, we recently felicitated 20 members from PMI Pune Chapter. The ceremony that was held on 16 February honored members who have been with PMI for eight years and more. Refer to Chapter News for more details. In this issue of Manage India, we are featuring the polio eradication initiative that has been a matter of pride for India. To eradicate the polio virus has indeed been a daunting task considering that the country has a huge pop- ulation, a high birth rate, diverse physical, social, and cul- tural barriers, and poor sanitation. Eradication could not have been possible without the efficient use of project management. I hope you enjoy reading this issue. Warm regards Raj Kalady Managing Director, PMI India
  • 4. 4 February 2014 Pulse of the Profession® : Retain Focus on People, Processes, and Outcomes P MI recently unveiled the 2014 edition of its annu- al global research, Pulse of the Profession®. This year’s report, Pulse of the Profession: The High Cost of Low Performance, shows how organiza- tional leaders are changing their approach to strategy. Though 88 percent of executives, who were interviewed, said strategy implementation was important to their organization, 61 percent acknowledged that their firms often struggle to bridge the gap between strategy formulation and its day-to- day implementation.  This gap demonstrates a lack of under- standing among executives that all strategic change happens through projects and programs. “While not all projects and programs rise to the level of a ‘strategic initiative’, all of an organization’s strategic initia- tives are implemented through projects and programs that inevitably change the business,” said Mark A. Langley, presi- dent and CEO, PMI.  “Most in the C-suite fail to realize this simple truth.  Maybe more would if they assigned a senior executive to oversee strategy implementation the same way many of them designate a chief strategy officer for strategy development.  When that person is supported by an organi- zational culture of project management, including a high- performing project management office (PMO), we will see project success rates climb.” PMI’s 2014 Pulse of the Profession demonstrates the signifi- cant implications of this chasm: • Very few organizations (nine percent) rate themselves as excellent on successfully executing initiatives to deliver strategic results. Consequently, only 56 percent of strategic initiatives meet their original goals and business intent. • This poor performance results in organizations losing $109 million for every $1 billion invested in projects and programs. • High-performing organizations successfully complete 89 percent of their projects, while low performers complete only 36 percent successfully.  This difference in success results in high-performing organizations wasting nearly 12 times less than low performers. However, there is good news in this region. According to PMI’s 2014 Pulse of the Profession, organizations that focus on strategic practices surrounding people, processes, and outcomes-and that closely align their projects to the strate- gy of the organization-successfully complete more strategic initiatives than those that don’t.  To increase success and achieve these results, PMI’s 2014 Pulse of the Profession shows that organizations must continue to focus on: • People: Managing and developing talent. Organizations need to create a culture receptive to change and increas- ingly focus on the critical “human factor” while provid- ing ongoing training in project management tools and techniques.  They also need a formal and effective knowl- edge transfer process; well-established competency de- velopment programs and career paths for project manag- ers; processes in place to manage these programs; and actively engaged sponsors on projects. • Processes: Maturing project, program, and portfolio management capabilities. In order to achieve this, many organizations turn to their enterprise project manage- ment offices (ePMOs) to instill a top-down understand- ing of the value of project management throughout the organization, and to establish standardized project man- agement practices.  • Outcomes: Measuring and communicating the benefits of successful projects. Establishing benchmarks and met- rics for project results allows both high-level strategists and front-line executors to see the value that successful projects-and successful strategic initiatives-bring to the organization. Click here for the detailed report. Pulse of the Profession® Pulse of the Profession is a trademark of Project Management Institute, Inc.
  • 6. 6 February 2014 Micro planning, an iterative approach to project implementation, clearly defined roles and responsibilities, project ownership, and a comprehensive surveillance and monitoring system are some of the project strategies that help eradicate polio in India By Panchalee Thakur On 13 January 2014, when World Health Organization (WHO) declared India free from the wild polio virus, a nation-wide campaign that was launched two and a half decades ago had come to an end. The global fight against polio started in 1988 with an initial timeline to eradicate the virus by 2000. However, real progress in India started only in 1995 when international agencies partnered with the Government of India and local administrative bodies, and involved thousands of healthcare and social work- ers, and local citizen groups to launch a mass campaign. It was a campaign that ran like a project with a project management office (PMO) for its overall management, monitoring, and advisory role; clear roles and responsi- bilities of each project partner involved in the campaign; seamless partnership between the various agencies; field work backed up by continuous research to find a more efficacious vaccine; micro planning to cover dif- ferent scenarios that front-line workers could face; an agile project management approach that empowered the field team to make quick iterations based on feedback from the ground to the overall plan to accommodate challenges faced locally; a multi-layered communica- tion strategy that addressed both the overall objectives and concerns among citizens in a locality or communi- ty; and a rigorous follow-up and monitoring system that used both scientific data and human intervention to en- sure the virus was not active in even the remotest cor- ners of the country. Project Scope and Objectives With over 170 million children under the age of five in India, every nationwide campaign had to cover each child multiple times a year. An army of 2.3 million vac- cinators traversed the country to reach these children in over 200 million households. Each year more than 39,000 health facilities in India, both in the public and private sector, were engaged in reporting cas- es with suspected paralysis due to polio. More than 60,000 such cases were investigated and more than 120,000 stool samples tested in eight WHO accredited laboratories annu- ally. The monitoring system comprised of more than 3,000 monitors that identified gaps in the preparedness and implementation of polio vaccination campaigns, and provided reliable and timely data for programmatic action. The biggest cost was towards the campaigns, budget for which came from the Government of India. It covered the costs for 2-3 billion vaccinations, logistics of running the campaigns, and creating awareness about them. There were two nationwide annual campaigns, plus additional campaigns in areas that the surveillance program identi- fied as high-risk, such as in Uttar Pradesh and Bihar. The budget was around US$ 250-300 million. Additional funding came from WHO and United Nations Children’s Fund (UNICEF) that trained 5,000 community mobilizers. Additional money was raised from the Glob- al Polio Eradication Initiative. Over the past two years, the costs had come down. WHO also took care of the quality of data generated as well as evidence gathering and research for more efficacious vaccines. The Fight Against Polio: A Project Management Approach Cover Story
  • 7. February 2014 7 Cover Story Though the project objective was eradication of polio from India, there were a number of milestones and sub milestones. For example, there were milestones for cov- erage: the percentage of children to be reached in Bihar or UP within a set timeframe. There were also milestones in terms of surveillance of high risk areas. Project Challenges Keeping pace in vaccination was a challenge with growing population density in many states and 26 million births every year. The polio virus thrives in contaminated water and food. Poor sanitation and high diarrheal rates in parts of western UP and central Bihar made it extremely difficult to wipe out the virus. There were social issues as some communities believed that vaccination could harm their children. There were also geo- graphical barriers. The campaign required huge funds and the Government of India remained resilient in its approach. If research did not throw up any concrete solution, the government was ready to try another route. Technical challenges arose when the vaccines did not work in places with poor sanitation and high population density. WHO stepped up research work to come up with a better vaccine. There was also a challenge of setting up a surveil- lance system that had geographical representation, involved all categories of healthcare providers, and ensured timely reporting, investigation, and stool specimens collection of all children with sudden onset of paralysis. It needed the backing of an efficient and reliable laboratory network. Project Management Strategies “A decentralized process for planning and implementa- tion of plans, with flexibility for real-time decision-mak- ing, and an inbuilt accountability framework was the hallmark of the initiative in India. All plans were devel- oped at the block level with inputs from vaccinators and supervisors. There was emphasis on the involvement of local community influencers. The willingness to allow critical self-evaluation to identify lacunae, followed by a refinement and re-refinement of the strategies, was a critical element,” explains Dr. Menabde. Project planning PMO for the polio eradication campaign was in the im- munization division of the Ministry of Health and Fami- ly Welfare, Government of India. A core committee com- prising government officials, WHO, UNICEF, and Rotary International held weekly meetings to review progress regularly, make changes, and consider feedback. Above that, there was an operations group chaired by the health and family welfare secretary. Partners met once in two months or once a month, depending on the urgency. There was also an India Expert Advisory Group for polio eradication comprising national and international public health experts, and social scientists that met twice a year to review the situation. The assessments and recommen- dations of the experts’ group helped define the initia- tive’s strategic roadmap. The eradication effort involved meticulous planning. At the block level, all the vaccinators and supervisors chalked out micro plans. Each team of two would make a route plan that indicated the starting house and the last house to be covered in a day. In urban areas, vaccinators covered more houses than in rural areas where houses are far flung. The vaccination drive took place usually on a Sunday. And for the next two-three days, teams spread for house-to-house visits to vaccinate children who were not brought for vaccination. Project Implementation The hallmark of this initiative was the flexibility in its implementation strategies. All decisions regarding project implementation were taken at the district level by a district task force (DTF) headed by the district mag- istrate. For example, in western UP, farmers would leave for the farm at 7 am. Vaccinators here worked in early morning and late evening shifts instead of the usual 9 am to 4 pm time slot. In Mumbai, they went around the streets at night to look for homeless children. In UP, field teams faced resistance in Muslim neighbor- hoods. To gain their confidence, local Muslim influenc- ers were used and announcements made from mosques regarding upcoming campaigns. Training was an important component for the project’s success as a substantial proportion of the 2.3 million
  • 8. 8 February 2014 frontline workers and volunteers were teachers, govern- ment officials, or social workers who had no healthcare background. All the vaccinators went through training conducted by WHO just before the campaign and budget for training was earmarked by the government. Different communication strategies were used for the ini- tiative. Film star Amitabh Bachchan was brought in to create awareness about polio vaccination for the nation- wide campaign. Targeted communication strategies were designed to remove myths regarding polio vaccination. At the micro level, vaccinators who spoke local language were the real ambassadors of the program, convincing people and removing their fears about vaccination. Monitoring and follow-up action Monitoring of implementation of the campaigns was done at the district level, where a total of 3,000 people were in- volved. In case a child missed vaccination, information im- mediately reached the team and the child was vaccinated the next day at home. At the block level, a review meeting would take place on the day of the campaign were the gaps were identified and action proposed for correction the next day. A similar meeting would also take place the same eve- ning with the district magistrate and the chief medical of- ficer of the district. To close any gaps, wireless messages, instructions, and guidelines would go out to the field team. An accountability framework was developed for every- one involved in the campaign. It used a robust mecha- nism that ensured feedback reached in real time and cor- rective action taken immediately. The surveillance system surpassed global standards for performance indicators for accuracy in reporting, detec- tion of paralysis and so on. This data showed which communities were affected, whether it was concentrated in one region, or the kind of polio virus. It helped to decide the type and frequency of the vaccine. Consistent analysis of data showed where more monitor- ing was needed. Analysis showed that the polio virus had found a sanctuary around the Kosi river in Bihar. The nature of the terrain and flooding had made it diffi- cult for vaccinators to reach that area. An operational plan was put in place. A field team set up a camp in that area and started monitoring and implementing the pro- gram. The team came up with micro plans to cover each child through additional vaccination drives. Cover Story Stakeholder/Partner Roles and Responsibilities Ministry of Health and Family Welfare, Government of India Driving the program, procurement of vaccines for the two annual and ad- ditional campaigns, logistics of running the campaign, funding it, mobiliz- ing resources, ensuring there are no gaps in delivery, coordinating with and advising to state governments World Health Organization (WHO) Supporting to polio surveillance, monitoring support, operations-micro plans, training, research, routine immunization vaccination, polio free certification for the South East region, documentation, polio end game strategy (withdraw- ing the vaccine) United Nations Children’s Fund (UNI- CEF) Social mobilization, research, earlier procured vaccines until 2008 and 2009 Rotary International Advocacy, communications – banners and hoardings, creating awareness, getting donors, organizing special activities around hygiene and healthcare where there is resistance to polio to gain people’s confidence District Magistrate Executive head, driving the entire program at the district level, responsibility of making iterations to plan, making improvements, closing gaps in delivery, mobilization of all departments Zonal Head/Block Development Officer Same as the district magistrate but at block level Local healthcare workers Making micro plans and implementing them to reach every child in each home, repeating visits if children are left out, maintenance of records of what they do, establishing contact through interpersonal skills, maintaining quality of vaccines (keep them in ice), giving feedback to supervisors at the block level Village Panchayat/ community leaders/self- help women’s groups/social organizations Involved with mobilization, making sure the community understands why vaccination is important, creating awareness before campaign is launched Stakeholders/Partners and their Responsibilities
  • 9. February 2014 9 Cover Story A campaign of this magnitude reached its goal of eradi- cating the polio virus that had paralyzed thousands in this country by following a detailed project plan, seam- less coordination between agencies, a system that pro- moted empowerment and accountability for each one in- volved in the project, execution with constant monitoring and follow-ups, and of course, the grit and determination of the thousands of volunteers and workers. “The program in India saw many ups and downs but it never gave up. The perseverance it demonstrated was unmatched and ensured that it stayed on the right path,” says Dr. Menabde. (With inputs from Geetha Rao) Vaccinators who speak the local language act as the program’s frontline brand ambassadors Outdoor communication plays a big role in creating awareness about an upcoming vaccination drive. PMI Family Grows Again P MI has acquired ProjectManagement.com and Proj- ectsAtWork.com, two of the largest online resources for project managers and professionals. For more than a decade, both websites have provided proj- ect managers with access to a broad range of tools and tem- plates, project management office (PMO), events and one of the most vibrant and diverse global online communities for professionals in project management. “The combination of PMI, ProjectManagement.com, and ProjectsAtWork.com bring greater opportunities to the 51 million people around the globe who are engaged in the management of projects. Together, we will deliver access to more resources, better tools, larger networks and broader perspectives,” says Ricardo Triana, PMP, chair, 2013 PMI Board of Directors. This collaboration will leverage the broad content creation capability of ProjectManagement.com and ProjectsAtWork. com with PMI’s global reach to deliver enhanced knowledge sharing and networking capabilities to project, program and portfolio managers worldwide. ProjectManagement.com was designed to help project managers meet their day-to-day challenges — getting them “unstuck”, saving time, and keeping them from reinvent- ing the wheel. The goal of ProjectsAtWork.com has been to engage and collaborate with the PM community and bring fresh thinking to the forefront while building bridges to techniques that have stood the test of time. “We couldn’t be more excited to be part of the PMI fam- ily,” says Dave Garrett, CEO of Gantthead, which operates ProjectManagement.com. “PMI recognizes the tremendous value that comes from encouraging an open environment for the sharing of knowledge. And now through our com- bined efforts, we will have many more tools and resources to make that happen.” Content and points of view on ProjectManagement.com and ProjectsAtWork.com will continue to remain impar- tial. Both sites will continue to focus on generating content through use of industry experts and facilitating global net- working and knowledge sharing among practitioners at all levels, across all regions and industries. Details of this acquisition will be available in PMI’s 2013 Annual Report.
  • 10. 10 February 2014 R.E.P. Update T o grow and strengthen the relationship between PMI India and its Internal Registered Education Provider (I.R.E.P.) group, a governance council has recently been created. The need was felt after the growth I.R.E.P. has seen in the past three years. The I.R.E.P. core team will ensure that all programs initiated and planned by the group for 2013-2014 go through due tracking, monitoring, and funding. The council members are: • Mr. Vineet Kumar Chandra (Alcatel Lucent) – team leader • Mr. Neela Sudindranath (Deloitte) • Mr.AneesHaidary(SaskenCommunications) • Mr. Srinivas Haritsa (Wipro) Most of these practitioners have experience in the range of 12 to 15 years. There are learning and development team members also with 8 to 12 years of experience who are professionals with experience in training, talent management, or learning and development in the corporate world. The core council will lead all the I.R.E.P. group initiatives and their activities, in alignment with the group’s vision. The team will present an annual roadmap and plan for the period starting October 2013. The plan will include support to the three goal teams formed during the group’s last meet, which are listed as below:  PMI to host case study repositories for project managers to refer to.  Create a forum where people share disasters experienced during project execution. Anonymity will be maintained on those who present the experiences.  Guidelines on how to select a project manager. All certified project managers need not be effective at work. The I.R.E.P. team has been involved in the following activities for the past one year: • The I.R.E.P. core team constantly monitors objectives/goals and discusses any impediments or bottlenecks faced by the group. • Organizes monthly meetings to enhance confidence and networking among the group. • Shares PMI India initiatives during the meetings and through the I.R.E.P. group email. • I.R.E.P. organizations sharing best practices/success stories during meetings with the group organizations. • Members find volunteers from their organizations to support the group’s goals. • Working on a mechanism to extend the coverage to organizations that are not currently within the purview of I.R.E.P., with support of PMI India. Internal R.E.P. Gets Governance Council The I.R.E.P. team members (from left): Anees Haidary, Sasken; Srini- vas Haritsa, Wipro; Shine Sahadevan, PMI India; Neela Sudindranath, Deloitte; Vineet Kumar Chandra, Alcatel Lucent; Anand Ashok, Wipro; Husain Bengali, Wipro; and Ritu Chakrabarti, Wipro The I.R.E.P. core team (from left): Vineet Kumar Chandra, Alcatel Lu- cent; Neela Sudindranath, Deloitte; Shine Sahadevan, PMI India; Srinivas Haritsa, Wipro; and Anees Haidary, Sasken Communications
  • 11. February 2014 11 Article of the Month A Project Management Center of Excellence (PM- CoE) is focused on building capability in current project managers as well as developing the next generation of project managers within the organi- zation. It ensures that all delivery and engagement projects are executed in a consistent manner and leverages best prac- tices and tools. As Dr. Harold D. Kerzner, senior executive director, Inter- national Institute of Learning, and a thought leader in proj- ect management, in “In Search of Excellence in Project Management” says, “Project management is no longer viewed as a system internal to the organization. It is now viewed as a competitive weapon that brings quality and value-add to the customer.” Why is PMCoE required? In a competitive world, global companies are looking to im- prove their systems and processes by establishing project management as a core competency throughout the organiza- tion. Steps are being taken like setting up standardized pro- cedures, learning from past mistakes, adopting processes that are more efficient and developing skills and talent. A key challenge is positioning project management as an or- ganization’s enterprise wide core competency. Positioning is equated with authority in organization structures. When po- sitioned at the highest level, it provides the measure of au- tonomy necessary to extend its authority across the organization while substanti- ating the value and importance of the function in the eyes of the executive. Project management has the greatest im- pact on a customer’s recognition of an organization as a world-class leader in time-to-market, cost-to-market, and qual- ity-to-market. If projects are an integral part of the business, it stands to reason that there should be a clear understand- ing of what is and isn’t a project, and what is required to satisfy customers. Completing projects successfully on a consistent basis is a basic requirement to receive excellence awards from most customers which is the goal of every organization. For this, application of specific knowledge, skills, tools, and tech- niques is required. Organizations that sell products or ser- vices should recognize that their business livelihood de- pends on completing projects that directly affect their bottom line. Doesn’t it make sense then that such an important busi- ness function be established at the executive management level of the organization? How else can an organization en- sure that projects are managed successfully across the organi- zation, and that strategic, mission-critical projects are given the best opportunity to succeed from the very start? Observations  For years, projects have struggled to get delivered on time and within budget or deliver real business value.  With today’s emphasis on increased efficiency and produc- tivity, it has led many to turn to the project management office (PMO) as a way to boost efficiency, cut costs, and improve on project delivery in terms of time and budget.  The management has turned to a PMO to achieve project management project oversight, control, and support.  The PMO’s role is often to help both the project manager and the relevant organization to understand and apply modern project management practices while adapting and integrating business interests into the organization’s proj- ect management efforts.  Many organizations have recognized the need for a PM- CoE for higher levels of project management maturity. Conclusion Project management is a business function, but not a quick fix. If we are looking for a new edge and a competitive advan- tage to position our organization for success in the long run, we must build a PMCoE within the organization. Creating a Project Management Center of Excellence By Visukumar Gopal, MBA, PMP A senior practice manager, CEO’s office, Syntel Limited, Mr. Visukumar Gopal has over 18 years of experience in project, process, and people management. He is an Associate CAC - PMI India Champion Program and LEAN Six Sigma Champion. Approach : An Enterprise Approach Assess : Knowledge and Skills Adopt : Standard Methodology Advance : Career Development Align : As a Community Achieve : Corporate Objectives High Level Plan
  • 12. 12 February 2014 Chapter News New members have been elected to the PMI North India Chapter board by an election nomination committee com- prising of three distinguished professionals – Mr. Brij Nan- dan Yadava, senior vice president - projects, DLF Home Developers; Mr. Neeraj Singhal, PMP, RMP, senior manager - projects, CSC; and Cdr (retd.) Naveen Kataria, PMP, transi- tion and transformation leader - delivery center, IBM India. The committee ensured that the election was fair and trans- parent. The new board members are Mr. Amit Aggarwal, secretary; Mr. Prashant Malhotra, vice president, commu- nications; Mr. Naveen Singh, vice president, programs; Mr. Vineet Sardana, vice president, membership; and Mr. Saket Bansal, vice president, volunteer management. Office bear- ers who will continue on the chapter board are Mr. Manoj K. Gupta, president CEO; Mr. Pritam Gautam, vice president, technology; Mr. Amit Chauhan, chief financial and compli- ance officer; Ms. Shalini Lamba, vice president, corporate outreach; and Ms. Vanita Ahuja, vice president, government outreach. Year 2013 was a momentous year for the chapter that celebrated not only its 10th year anniversary but also hosted the annual PMI India National Conference 2013. The chapter board is all set to line up many diverse events for the chapter members with representatives from the corporate world, educational institutes, and the govern- ment sector. There will also be more opportunities for volunteering. The first such event was held at an education- al institute in Mohali, Punjab on 8 February where experts from corporate and government organizations spoke on “Project Management - Empowering Growth in a Turbulent Economy”. PMI North India Chapter New Board Members Elected PMI Pearl City Chapter is all geared up to host the PMI India National Conference 2014 for which the conference commit- tee has already been set up. Members can expect initial com- munication about the conference soon. A special general body meeting was held on 25 October 2013 where it was approved by the member community to change the chapter auditor. On 24 January, a networking meeting was organized in which Mr. Ramakrishna Yerrapatruni, head, investor communication services, BPO Division, Broadridge Financial Solutions, and Ms. Bhargavi Nuvvula, director, IT, Microsoft, addressed the gathering. The chapter has had multiple webinars and workshops in the past couple of months. On 14 November, there was a webinar on “Stakeholder Analysis – Winning Support for Your Proj- ect” by Mr. Sudhindranath Neela, global delivery manager and technology leader, Deloitte Consultancy Limited. Another we- binar was on “Test Management in Agile World” that was con- ducted by two employees from Microsoft India. Workshops on A Guide to the Project Management Body of Knowledge (PM- BOK® Guide) were held to cater to the requirements of both the corporate world and the general public. In addition, the chap- ter is planning to host its first workshop for PMI Agile Certified Practioner (PMI-ACP)® certification aspirants in March 2014. PMI Pearl City Chapter Webinars, Workshops and More Mr. Prashant Malhotra, vice president, communications Mr. Naveen Singh, vice president, programs Mr. Vineet Sardana, vice president, membership Mr. Saket Bansal, vice president, volunteer management Mr. Amit Aggarwal, secretary
  • 13. February 2014 13 PMI Bangalore Chapter organized two sessions of PM Footprints Sessions on 5 and 19 December 2013. In the first session, Mr. N. Parthasarthy, an independent project consultant, spoke on “Use Work Authorization System as a Risk Reduction Tool”. Work authorization system is a part of enterprise environmental factors and a well-known project management tool for authorizing and tracking project work. In chemical and oil gas projects, elements of this system are also used for risk reduction. In the second session, Mr. N. Jayaram of ANZ Banking Group spoke on “Program Management - Way Forward and Experiences”. The topic provided an introduction to program management and its benefits to pave the way for better decision-making and governance. On 28 December, the chapter and Rotary Club West distributed LED lamps and the newly initiated “e-pathshala” (e-school) materials to students of Government High School, Doddashivara in Malur taluk, Kolar. The chapter has been distributing solar lamps and chargers through the Vidyadeepa lamps project to school children in and around Bangalore and laptops and desktops through “e-pathshala” to schools. This year Rotary Club West has an ambitious plan to distribute nearly 5,000 lamps to rural school children. This is being done with the assistance of PMI Bangalore Chapter and a team of volunteers. PMI India felicitated long-standing Members of Pune Chapter at a ceremony on 16 February. Below is the list of 20 members have been with the chapter for eight years and more. Mr. Rajesh M. Vinchure Mr. Amar Nath Pathak Dr. Harikumar Vasudevan Nair Mr. Sajith K. Madapatu Mrs. Ujwala P. Nandurdikar Mr. Rahul P. Sudame Mr. Shyam Bhavsar Mr. Nitin E. Shende Mr. Rajarama Rao Bannengala Mr. Rohidas S. Surliker Mr. Ashish Vijay Borikar Mr. Rajaram Krishnaswami Mr. Shashidhar P. Erande Mr. Shantanu Jagannath Bhamare Mr. Venkata Sudhakar Guduru Mr. Rejithkumar M. G. Mr. Jayant A. Marathe Mr. Narendra Shreedhar Joshi Mr. Himanshu S. Warudkar Mr. Girish Ramakant Kadam PMI Bangalore Chapter PM Footprints Sessions Lamps Distribution PMI Pune ChapteR Felicitation of Long-standing Members Chapter News PMI West Bengal Chapter hosted its first “Learn and Earn” event for 2014 on 11 January on “Gearing up Project Manag- ers to Embark on the Innovative Drives Across Organiza- tions”. It was hosted by chapter president, Ms. Sonali Bhat- tacharya. The talk focused on modern tools to manage innovation in organizations as disruptive technologies are changing businesses and organizational behaviors. Manag- ing or fostering innovation in an organization is a challeng- ing proposition. It needs strategy, leadership, organization culture, and change management processes to create an en- vironment to promote innovation. Mr. Jitendra Roy Choud- hury, extended board member of the chapter, and an expert from the mining industry, initiated discussions with the participants on managing innovation, different tools and techniques for it, and the role of project managers as change agents for innovation. PMI West Bengal Chapter Session on Innovation (Chapter news contributed by Mr. Prashant Malhotra, Mr. Soumen De, PMP, and Mr. L. N. Prasad, Mr. Ravi Vurakaranam, and Ms. Rekha Unni) Mr Murali Santha- nam, president, PMI Bangalore Chapter, presenting a token of appreciation to PM Footprint speaker, Mr. N. Jayaram. A teacher at the school in Bangalore speaking after receiv- ing the Vidyadeepa solar lamps.
  • 14. 14 February 2014 PMI India Champions Program Champion Update Annual Offsite Meeting PMI India Champions met for an annual offsite on 13-15 December in Panjim, Goa. The event saw an overwhelming participation of 18 PMI India Champions and six Champions Advisory Commit- tee (CAC) members, apart from PMI India staff who are supporting the program. The participants attended the event with great excitement and enthusiasm as this was the first all-India level gathering for many Champions. It began with CAC members, along with PMI India staff, providing an overview of the program and discussing its current challenges, growth, and a new program model. To guide the growing team of Champions, two new CAC members were introduced to the program - Ms. Sonali Ba- rooah and Ms. Susweta Mukherjee. Erstwhile senior Champions, Mr. B. Sai Prasad and Mr. Visukumar Gopal, were elevated to the role of associate CAC members. Mr. Chetan Mathur, Mr. Vinay Agarwal, Mr. Abhishek Mittal, Mr. Kumar Saurabh, and Mr. Prasann Patil were elevated to the role of senior Champions. This is in recognition of their continued and consistent contribution to the pro- gram and their ability to perform strategic roles. The second day began with the ‘Champion Speak’ session, in which Mr. Chetan Mathur, Mr. Sri Ram Santhana Gopal, Mr. Manoj Thomas, Mr. Abdul Rahiman, Mr. Raju Nandana, Mr. Prasann Patil, Mr. Deepak Singh Chauhan, and Mr. Sunil Telkar shared their achievements as PMI India Cham- pions in 2013. They spoke about the various chal- lenges they had faced and how they overcame them. This session was followed by a presentation on the Mumbai High North process platform and living quarter project that had won Larsen Toubro (LT) Limited the PMI India Best Project of the Year award in the large category in 2013. The presenta- tion was made by the LT project leadership team of Mr. Rudra Kumar, Mr. Roopchand Lohana, and Mr. Sandeep Badhe. The Mumbai High North proj- ect has set new benchmarks in the construction in- dustry with the successful implementation of engi- neering, procurement, erection, and commissioning of the process platform for Oil and Natural Gas Cor- poration Limited before deadline and without any cost overruns. Mr. Douglas B. Reeves, educator, author, and found- er of The Leadership and Learning Center, once said, “Collaboration, it turns out, is not a gift from the gods but a skill that requires effort and practice.” And team build- ing exercises play a vital role in enhancing the collaborative approach within team. “The Lost Dutchman’s Gold Mine”, conducted on the second day of the offsite, is one such game that not only provided the Champions and CAC members with phenomenal experiential learning but also acted as an ice-breaker for those who were meeting each other face-to- face for the first time. The day ended with a ceremony in which Champions and CAC members were felicitated for their contributions to the PMI India Champion program. The following members re- ceived awards:   Best Performer of the Year: Mr. Prasann Patil   Best Mentor of the Year: Mr. Visukumar Gopal   Execution Excellence Award (CAC): Mr. Ashok Chawla and Mr. Partha Ghose   Execution Excellence Award (Champions): Mr. Vinay Ku- mar Agarwal, Mr. Chetan Mathur, and Mr. B. Sai Prasad   Champions of the Quarter (Q1 – Jan to Mar 2013) Mr. Venkatasubramanian Sivakumar, Mr. Kumar Sau- rabh, and Mr. Vinay Kumar Agarwal   Champions of the Quarter (Q2 – Apr to Jun 2013) Mr. Prasann Patil, Mr. Sunil Telkar, and Mr. Krishna Samy V.   Champions of the Quarter (Q3 – Jul to Sep 2013) Mr. Prasann Patil, Mr. Sundeep Jain, and Mr. Sri Ram Santhana Gopal   Champions of the Quarter (Q4 – Oct to Dec 2013) Mr. Kiran Rajeshirke, Mr. Roopesh K. P., and Mr. Raju Nandana PMI India Champions, Champions Advisory Committee (CAC) members, along with PMI India staff at the annual offsite meeting
  • 15. February 2014 15 Champion Update The third and last day of the meet primarily focused on the way ahead and the new program model. Champion pro- gram chair, Ms. Shagufta Inamdar, and co-chair, Mr. Vivek Sonar, elaborated on the changing needs of the program and rolled out the new program structure. Three new standing committees were formed in addition to the exist- ing four to streamline activities as per the new program structure. This offsite meeting provided Champions and CAC members a much needed break and the newly inducted Champions with the necessary direction to channel their efforts on proj- ect management advocacy. The PMI India Champions program, driven by passionate project management professionals from across the industry, has been steadily focused on the promotion of best project management practices through various advocacy efforts. One of the key goals is to grow the number of Champions to over 100 across India. If you have the passion to champion the cause of project management, visit http://www.pmi.org.in/ champion-program/ for further details. Agile Project Management Approach Session at Syntel, Mumbai Syntel and PMI India collaborated for a knowledge sharing session in agile project management approach on 18 De- cember at Syntel’s Airoli facility in Mumbai. The event was organized by Syntel Project Management Community (SynPMCom) volunteers with the help of Syntel adminis- tration and technology services group. The event started with a welcome address by PMI India Champion, Mr. Visukumar Gopal, practice manager – CEO’s Office, Syntel. He spoke about Syntel’s journey in project management and its association with PMI. The guest speak- er of the event, Mr. Rahul Sudame, PMP, PMI-ACP, CSM, CSP, director of engineering and agile practice head, Faichi Solutions, shared his knowledge and experience on agile project management. It was an interactive session that end- ed with a quiz whose winners were awarded by SynPMCom volunteers. The event ended with high tea that turned out to be a wonderful opportunity for peers and seniors in the or- ganization to network. Project Management Session at Sathyabama University PMI India Champions, Mr. Visukumar Gopal and Mr. Roopesh K. P., presented a session on project management at Sathya- bama University in Chennai on 30 January 2014. The session was attended by over 300 students from the computer science department. Mr. Gopal spoke about project management as a life skill, the various aspects of project management, and the value of project management as a profession in the industry. (Contributed by PMI India Champions Mr. Sunil Telkar, PMP, MIMA, Mr. Raphael David, PMP, Mr. Vinay Kumar Agarwal, PMP, and Mr. Kumar Saurabh, PMP) Snapshots of the Agile Project Management Approach Session at Syntel, Mumbai
  • 16. 16 February 2014 PMI Organization Centre Pvt. Ltd. 302-305, III Floor, Balarama, Plot No. C-3, E Block, Bandra Kurla Complex, Bandra East, Mumbai – 400051, India Tel No. +91 22 2659 8659 |Fax No. +91 22 2659 2235. www.pmi.org.in © 2014 Project Management Institute, Inc. All rights reserved. “PMI,” the PMI logo, “Making project management indispensable for business results,” “PMI Today,” “PM Network,” “Project Management Journal,” “PMBOK,” “CAPM,” “Certified Associate in Project Management (CAPM),” “PMP,” “Project Management Professional (PMP),” the PMP logo, “PgMP,” “Program Management Professional (PgMP),” “PMI-RMP,” “PMI Risk Management Professional (PMI-RMP),” “PMI-SP,” “PMI Scheduling Professional (PMI-SP),” “OPM3,” “PMI-ACP,” “PMI Agile Certified Practitioner (PMI-ACP),” the PMI Educational Foundation logo and “Empowering the future of project management” are marks of Project Management Institute, Inc. For a comprehensive list of PMI marks, contact the PMI Legal Department. For Private Circulation Only