2. OUTBOUND BY PHONE

3. OUTBOUND BY PHONE PROCESS FLOW - CUSTOMER EXPERIENCE [ ] 1. CUSTOMER CALLS CALL CENTER 6. BENEFICIARY CASHES OUT TRANSACTION 4. CUSTOMER PAYS TRANSACTION 5. CUSTOMER RECEIVES CALL WITH CONFIRMATION AND MTCN TODAY TODAY TODAY NEXT DAY 2. CUSTOMER RECEIVES INFORMATION ON THE PRODUCT AND PROVIDES TRANSACTION INFORMATION NEXT DAY TODAY 3. CUSTOMER RECEIVES INFORMATION AND HOW TO PROCEED PAYMENT

4. ACCOUNT TO CASH

5. OPPORTUNITY [ ] Send Wester Union Transactions using Internet Banking Use Existing Host to Host platform Reduce operating costs