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Cliente        Solic.       Classif. Suporte       Nome Suporte              Status

Arcor               47937 Erro                     Evandro Silva             Aguardando Suporte

Arcor               47936 Erro                     Evandro Silva             Aguardando Suporte

Arcor               47935 Erro                     Evandro Silva             Aguardando Suporte

Arcor               30543 Erro                     Talita Dos Santos Alves   Aguardando Cliente
Equipav_Ctms        47953 Orientação Suporte       Clayton Santos            Aguardando Suporte


Equipav_Ctms        46649 Orientação Suporte       Alan Jader                Encaminhado


Equipav_Ctms        45786 Erro                     Alan Jader                Encaminhado

Equipav_Ctms        32467 Orientação Suporte       Tamiris Silva             Aguardando Suporte

Equipav_Ctms        25957   Erro                   Sergio Adriano Silva      Em Analise
Toyota              46558   Orientação Suporte     Sergio Adriano Silva      Em Analise
Yamaha              47250   Sem classificação      Sergio Adriano Silva      Encaminhado
Yamaha              46991   Performance            Sergio Adriano Silva      Encaminhado
Yamaha              46766   Orientação consultor   Sergio Adriano Silva      Em Analise
Assunto                                      Técnico ou Funcional

"Excluir A Fatura 60113-U Transp 108631"     Técnico

"Encerrar Fatura 1215-U Transp 871949"       Técnico

"Encerrar Fatura 22143-Fat Transp 403301"    Técnico

"Fatura De Despesa Extra Vinculada"          Técnico
"Vincular Crtc Notas 203-5 Empresa 222-1"    Funcional


"Erro Ora-06502: Numeric Or Value Erro"      Técnico


"Erro Ao Cadastrar Condição De Comerciali"   Funcional

"Relatorio Ctms "                            Técnico

"Relatorio Frt9539f"                         Técnico
"Problema Na Inclusão De Tabela Com Nova "   Técnico
"Mensagem De Erro - Sas Inc00058/2011"       Técnico
"Performance Do Ctms"                        Técnico
"Sas Inc00594/2011 - Duplicidade De Ctrc"    Técnico
Observações
Problema está no ambiente da usuária,
pois no nosso ambiente de testes está tudo normal
Problema está no ambiente da usuária,
pois no nosso ambiente de testes está tudo normal
Problema está no ambiente da usuária,
pois no nosso ambiente de testes está tudo normal
Problema está no ambiente da usuária,
pois no nosso ambiente de testes está tudo normal
Precisamos de evidências
Precisamos avaliar o resultado solicitado a
usuária para dar continuidade ao atendimento.
Pendência Suporte
Precisamos avaliar o resultado solicitado a
usuária para dar continuidade ao atendimento.
Pendência Suporte
Precisa ser verificado Permissões para realizar a solicitação.
Pendência Suporte
Chamado sendo analisado,mais ainda sem posicionamento.
Pendência Suporte
Chamado sendo analisado,mais ainda sem posicionamento
Está aguadando para ser atendido,
Sendo verificado,mais sem posicionamento.Pendência Suporte
Sendo verificado,mais sem posicionamento.Pendência Suporte

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Chamados4

  • 1. Cliente Solic. Classif. Suporte Nome Suporte Status Arcor 47937 Erro Evandro Silva Aguardando Suporte Arcor 47936 Erro Evandro Silva Aguardando Suporte Arcor 47935 Erro Evandro Silva Aguardando Suporte Arcor 30543 Erro Talita Dos Santos Alves Aguardando Cliente Equipav_Ctms 47953 Orientação Suporte Clayton Santos Aguardando Suporte Equipav_Ctms 46649 Orientação Suporte Alan Jader Encaminhado Equipav_Ctms 45786 Erro Alan Jader Encaminhado Equipav_Ctms 32467 Orientação Suporte Tamiris Silva Aguardando Suporte Equipav_Ctms 25957 Erro Sergio Adriano Silva Em Analise Toyota 46558 Orientação Suporte Sergio Adriano Silva Em Analise Yamaha 47250 Sem classificação Sergio Adriano Silva Encaminhado Yamaha 46991 Performance Sergio Adriano Silva Encaminhado Yamaha 46766 Orientação consultor Sergio Adriano Silva Em Analise
  • 2. Assunto Técnico ou Funcional "Excluir A Fatura 60113-U Transp 108631" Técnico "Encerrar Fatura 1215-U Transp 871949" Técnico "Encerrar Fatura 22143-Fat Transp 403301" Técnico "Fatura De Despesa Extra Vinculada" Técnico "Vincular Crtc Notas 203-5 Empresa 222-1" Funcional "Erro Ora-06502: Numeric Or Value Erro" Técnico "Erro Ao Cadastrar Condição De Comerciali" Funcional "Relatorio Ctms " Técnico "Relatorio Frt9539f" Técnico "Problema Na Inclusão De Tabela Com Nova " Técnico "Mensagem De Erro - Sas Inc00058/2011" Técnico "Performance Do Ctms" Técnico "Sas Inc00594/2011 - Duplicidade De Ctrc" Técnico
  • 3. Observações Problema está no ambiente da usuária, pois no nosso ambiente de testes está tudo normal Problema está no ambiente da usuária, pois no nosso ambiente de testes está tudo normal Problema está no ambiente da usuária, pois no nosso ambiente de testes está tudo normal Problema está no ambiente da usuária, pois no nosso ambiente de testes está tudo normal Precisamos de evidências Precisamos avaliar o resultado solicitado a usuária para dar continuidade ao atendimento. Pendência Suporte Precisamos avaliar o resultado solicitado a usuária para dar continuidade ao atendimento. Pendência Suporte Precisa ser verificado Permissões para realizar a solicitação. Pendência Suporte Chamado sendo analisado,mais ainda sem posicionamento. Pendência Suporte Chamado sendo analisado,mais ainda sem posicionamento Está aguadando para ser atendido, Sendo verificado,mais sem posicionamento.Pendência Suporte Sendo verificado,mais sem posicionamento.Pendência Suporte