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The Top 19 Things Business Owners Need to Know About Search Engine Marketing in 2011 Presented to 388 Alumni April 26, 2011
1. SEM offers incredible value to businesses today ,[object Object],Internet users in  North America  (Internet World Stats, 6/10) Searches in the U.S. every month - and growing  (comScore qSearch, 12/09) SEMPO & Econsultancy, 4/11
1. SEM offers incredible value to businesses today ,[object Object]
1. SEM offers incredible value to businesses today ,[object Object]
1. SEM offers incredible value to businesses today ,[object Object],Average:  $1  $9
Search Engine Optimization (SEO)
Organic, editorial,  natural, algorithmic results (SEO - Search Engine Optimization) Paid listings,  sponsored links,  pay-per-click (PPC) ads, cost per click (CPC)
2. Universal Search: optimize more than your corporate site
3. Personalized Search means results vary for everyone
4. Organic keywords shouldn’t trigger editorial results 80% editorial
4. Organic keywords shouldn’t trigger editorial results 80% commercial
5. Optimized press  releases work ,[object Object],[object Object],[object Object],[object Object]
5. Optimized press  releases work
6. Link-building: critical & must be done right ,[object Object],[object Object]
7. Usability: more important than SEO even? (Yes!)
7. Usability: more important than SEO even? (Yes!)
7. Usability: more important than SEO even? (Yes!) Starting point SEO only Usability only SEO + Usability
Paid Search, aka Pay-Per-Click (PPC)
Organic, editorial,  natural, algorithmic results (SEO) Paid listings,  sponsored links,  pay-per-click (PPC) ads, cost per click (CPC)
8. Pull PPC levers wisely
9. Focus more on PPC ad copy and less on bids
10. Landing pages can make or break a campaign
Social Media
11. Social media can be leveraged for SEO purposes ,[object Object]
11. Social media can be leveraged for SEO purposes ,[object Object]
11. Social media can be leveraged for SEO purposes Links
12. Customer reviews are becoming more important
13. PPC run on social media sites can really work Facebook Twitter LinkedIn
Mobile & Local Search
14. Being found in local/maps/ places results is critical
15. Consider running PPC on mobile devices
15. Consider running PPC on mobile devices
Analytics (How do we know this is working?)
16. Monitor your company & brand name(s)
17. Goal: take up as much room in the SERPs as possible Website Twitter profile Facebook profile LinkedIn profile BusinessWeek profile (not us) Optimized press release Video (not us) Website Website
18. Call tracking ensures you’re measuring all results 66% 33%
18. Call tracking ensures you’re measuring all results
18. Call tracking ensures you’re measuring all results ,[object Object],[object Object],[object Object],[object Object]
19. Import referral data into CRM to measure true ROI Number of S.E. leads,  estimated  revenue based on average closing rate & sales amount Number of customers from all sources & total revenue generated Reporting Disconnect: Historical Method ,[object Object],[object Object]
19. Import referral data into CRM to measure true ROI Number of  S.E. customers & revenue generated Today’s Method ,[object Object],[object Object]
Can’t get enough? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],THANK YOU!

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Top 19 Things Business Owners Need to Know About SEM in 2011

Editor's Notes

  1. One of the things that all marketers should do is Search Engine Reputation Management. This can be as simple as running searches on your company name and any key product brand names to see what shows up in the results. We’ve heard from a number of companies that have seen leads or sales drop off unexpectedly. Sometimes, after digging into every possible problem for a week or two, someone will think to check the search engine results and see a negative mention of the company in a blog post or on a social media or review site. It’s important to know what your prospective customers, employees, vendors and investors see when searching for information about your company. If there’s a conversation going on about your brand, you should probably participate in that conversation. And, you may want to try to optimize additional web content to rank high so it pushes the negative mentions lower in the search results – perhaps to the second page – so fewer people will see it.