This document outlines Oracle's approach to continuously delivering updates to its retail cloud services through a process called Continuous Delivery. Key points include:
- Cloud updates are released quarterly and include new features, fixes, and enhancements. Most updates are mandatory to maintain security and performance.
- Customers are notified in advance of scheduled updates and are responsible for testing updates in non-production environments before they are applied to production.
- Oracle manages cloud infrastructure and monitors services to ensure availability, backups, disaster recovery, and planned maintenance such as patching.
- Reference materials like update calendars, notifications, and testing guidelines are provided to help customers integrate updates into their planning and processes.