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Problems definition with SMART

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Problems definition with SMART

  1. 1. Problems definition with SMART by Natalya Bosatskaya
  2. 2. Problems definition with SMART
  3. 3. Problems definition with SMART <ul><li>Probably each manager has faced the challenge when people have done a task not as expected. </li></ul><ul><li>If you are a happy manager and such problem has never occurred in your work, this presentation will be useless for you. I'd like to get your comments how you achieved the successful results. </li></ul>
  4. 4. Problems definition with SMART <ul><li>In my presentation, I will tell about SMART method of problems definition by Peter Drucker . </li></ul><ul><li>The method orients for correct tasks formulation. </li></ul><ul><li>There are many expansions of SMART abbreviation. Here, I will describe one of them. </li></ul>
  5. 5. Problems definition with SMART <ul><li>According to this method, a problem must be </li></ul><ul><li>s pecific, </li></ul><ul><li>m easurable, </li></ul><ul><li>a chievable, </li></ul><ul><li>r elevant (result oriented) </li></ul><ul><li>t ime bounded. </li></ul><ul><li>Let's consider all elements detailed. </li></ul>
  6. 6. Problems definition with SMART <ul><li>Specific . A task must have a well-defined goal. </li></ul><ul><li>The goal has not to be understood differently. </li></ul><ul><li>“ Test it” is not a specific task but “Execute MAT </li></ul><ul><li>on last build” is an understandable and clear task. </li></ul>
  7. 7. Problems definition with SMART <ul><li>Measurable . A task must be measured in concrete </li></ul><ul><li>units (percents, money, pages, etc.). You and your </li></ul><ul><li>people must easy define if the goal has been </li></ul><ul><li>achieved or not. </li></ul><ul><li>“ Test everything” is not a measurable task. </li></ul><ul><li>“ Everything” can mean different test scope for you and </li></ul><ul><li>your people. Example of measurable task is “Run </li></ul><ul><li>these 50 tests in FF and IE”. </li></ul>
  8. 8. Problems definition with SMART <ul><li>Achievable . A task must be solvable. </li></ul><ul><li>Impracticable goals demotivate people. </li></ul><ul><li>Don't tell “Find all bugs” because it's impossible. </li></ul>
  9. 9. Problems definition with SMART <ul><li>Relevant (or Result oriented ). </li></ul><ul><li>Executor must understand for what he will do this task. </li></ul><ul><li>E.g. “write test scenarios”. Tester can create check list </li></ul><ul><li>(he thinks that these test scenarios will be used by </li></ul><ul><li>himself during regression testing) but you are going to </li></ul><ul><li>use these test scenarios for training needs of other </li></ul><ul><li>testers. So, you must tell “write test scenarios for </li></ul><ul><li>training needs”. </li></ul>
  10. 10. Problems definition with SMART <ul><li>Time bounded . You must point a clear time terms to </li></ul><ul><li>solve the problem. </li></ul><ul><li>E.g. “The task must be done until tomorrow evening” </li></ul>
  11. 11. Problems definition with SMART
  12. 12. Problems definition with SMART <ul><li>As you see, there's no complexity. </li></ul><ul><li>5 letters are easy to remember good rules for </li></ul><ul><li>problems definition. </li></ul>
  13. 13. Problems definition with SMART <ul><li>Our blog </li></ul>

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