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Responding to the RFP
The Vendor’s perspective
 SLAs and SLTs
 Case studies
 References
 Samples
 Cover letter
 Executive Summary
 About us
 Security Statement
Proposal
Builder
Software
You’ve received an RFP.
now what?
Read it
Seek Guidance
Establish your Win Themes
Kick-off Meeting
 Forward the RFP with
notations for each stakeholder
in advance of the kickoff
meeting
 Include all stakeholders as
determined in your RFP
Response Process
 Communicate the win-theme
 Provide as much competitive
information as possible
 Ensure everyone is aware of
key dates
 Indicate location of critical
resources such as the google
calendar for the response
 Set clear expectations
Collect Your Questions
Pricing
Frame your response
Grammar Counts
Final, internal, stakeholder
review
Submit it before the deadline
Prepare for the Pitch
 Assemble your “away team”
 Frame your presentation
 Establish your preparation plan
 Yes, everyone needs to rehearse
 No, you don’t “have it down” already
Incumbent vs Challenger
Take Nothing for Granted
 Be prepared
 Be OVERLY prepared
 Function as a team from the moment you enter the
building to the moment you walk in your door at home.
Negotiation
Celebrate
Post-mortem
 Win or lose, you need to review what transpired
 Take note of what worked, and what you’d do
differently
Pet Peeves

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