1. BEHAVIOURAL INDICATORS
SRI GANESH S
Communication
Shares information with and receives information from constituencies using oral, written and
interpersonal communication skills
Behavioral Indicators – Behavioral Indicators –
Operational level Mastery level
Builds and maintains effective working Leverages working relationships with
relationships with customers and customers and colleagues to build strong
colleagues connections, cooperation and
collaboration
Receives information to seek and Actively seeks perspectives from others
understand differing perspectives to ensure inclusiveness and
understanding
Uses interpersonal skills to build Models interpersonal communication
cooperative relationships that invites participation and future
dialogue
Receives and learns from feedback Encourages feedback and uses it as a
factor when considering personal and or
organizational changes
Tailors and presents information to Tailors and delivers high-level
diverse audiences using a variety of presentations to diverse audiences using
communication delivery methods (e.g., a variety of communication delivery
written, electronic, oral, interpersonal) methods (e.g., written, electronic, oral,
interpersonal)
Creates clear and concise written Creates impactful written
communication communication; improves others’
writing through editing and feedback
process
Uses negotiation and mediation skills Facilitates management of differences by
addressing them openly and encouraging
mutually beneficial resolutions
Problem Solving
Identifies problems and seeks best solutions
Behavioral Indicators – Behavioral Indicators –
Operational level Mastery level
Identifies issues and problems Communicates in a variety of media,
information regarding issues and
problems
Gathers and organizes data related to Exercises independent judgment in

2. BEHAVIOURAL INDICATORS
SRI GANESH S
problems gathering and organizing data related to
problems
Analyzes and synthesizes data to generate Analyzes and synthesizes highly
potential solutions sensitive and complex data to generate
potential solutions
Consults others during various phases of Mobilizes others during various phases
the problem solving process of the problem solving process
Demonstrates creative and innovative Models creative and innovative thinking
thinking to find best solutions to find best solutions
Responds to challenges and problems in a Anticipates challenges and problems and
timely manner responds in a timely manner
Principles of Community
Demonstrates respect, equitable behavior and empathy for a diverse community
Behavioral Indicators – Behavioral Indicators –
Operational level Mastery level
Promotes and sustains a community that Advocates for the UC Davis Principles
acknowledges and celebrates differences of Community in all interactions
Creates opportunities for inclusion in a Designs and advocates for inclusive
variety of settings practices in all settings
Shows respect for people and their Advocates for deep understanding and
differences respect for the diversity of cultures,
values, perspectives and beliefs
Works to understand the perspectives of Works to understand the perspectives
others and demonstrates empathy of others and encourages them to
provide their perspectives
Works to build mutual respect, fairness Models and promotes mutual respect,
and equity fairness and equity to foster a sense of
belonging
Ethics and Integrity Behavioural indicators:
Degree of trustworthiness and ethical
behaviour of an individual with Treats others fairly and with respect
consideration for the knowledge one has of
the impact and consequences when Takes responsibility for own work,
making a decision or taking action. including problems and issues
Identifies ethical dilemmas and conflict Uses applicable professional standards
of interest situations and takes action to and established procedures and
avoid and prevent them policies when taking action and making

3. BEHAVIOURAL INDICATORS
SRI GANESH S
decisions
Anticipates and prevents breaches in
confidentiality and/or security