2. Outline
•
Intro
•
Threats
for
agents
•
E-‐commerce
•
SideStep
•
Yahoo!
FareChase
•
Conclusion
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3. Intro
•
Old
model:
Travel
agents
•
System
used:
GDS
,designed
by
airlines.
•
E-‐commerce
model:
First
B2B
•
Travel
agents’
main
source:
airlines
commission
•
Airlines
were
looking
how
to
reduce
payments
•
SoluKon
-‐
new
channels:
Web
sites,
call
centers
•
Benefit:
reach
travelers
directly
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7. E-commerce
•
Products
are
sold
effecKvely
over
the
Web
•
Many
travel
Web
sites
were
established
•
Examples:
Expedia,
Travelocity,
Sidestep,
Kayak,
Farechase
and
Priceline.
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