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To ponder on..
  Reliability & Validity

  Validate a test

  Cite and Illustrate testing guidelines

  Tests for Employee Selection

  Back ground Investigations




* HRM by Gary Dessler
Difference Between
     Recruitment and Selection
              Recruitment                                 Selection

The process of recruitment commences The process of selection ends once the
from the time the manpower request is offer letter is released to the candidate.
raised.

It is a process of sourcing and searching Series of screening steps which helps in
candidates to suit a particular role.     the elimination of the candidates that
                                          may not be suitable and thereby short
                                          listing the suitable one’s.

The objective is to create a talent pool   The objective of a selection process is
of candidates.                             to select the right candidates.
Why Careful Selection ?
  Performance

  Cost

  Legal Obligations




* HRM by Gary Dessler
Selection Process
Think of a test and analyze
             it?
 What is Meant by reliability and
           validity?
Reliability
 It is the extent to which a selection test provides
  consistent results. There are different types of reliability:

     Test–retest

     Internal consistency

     Parallel forms

     Split half
Validity
 Any test must be valid and it is a mandatory
  requirement. Validity is the extent to which a test
  measures what it claims to measure. If a test cannot
  indicate the ability to perform the job, it has no value.

 There are different types of validity:

     Face validity (performance based)

     Criterion-related   validity   (Several   samples   of
     behaviours)

     Content validity (Content based)
How to validate a test?
 Analyze the Job
 Choose the Tests
 Administer the Test
 Relate your Test Scores and Criteria
 Cross Validate and Revalidate
What do Selection Methods
         Assess?
List eight Tests that you
   would use to select
       employees.
Tests
 Intelligence Test
 Cognitive Ability
 Motor & Physical Ability
 Personality Test
 Big Five
  1.   Extraversion
  2.   Emotional Stability
  3.   Agreeableness
  4.   Conscientiousness
  5.   Openness to Experience
Some Stories..

oCity Garage Example

oOutback Steakhouse

oHonda
So can you organize data
     into Excel sheet?
Parameters@Placement Cell :
1.   Company
2.   Students who opted for a company
3.   Present status of calling
4.   Past Status – No. of students selected
5.   With PCTE – Good/Bad/Lukewarm
Employee Application Forms
 A filled in application form helps the selection process
  with four types of information:
    The applicant’s education and experience
    The applicant’s progress and career growth
    The applicant’s moves in their previous jobs can be
    used to predict their stability.
    Some of the details in the application form can also
    help in predicting the likelihood of a candidate
    succeeding at the job.
Interview
 Employment interview
    It is a discussion between the interviewer and the
    interviewee for the selection of a candidate for a specific
    role in the organization.

 Best practices
    Interview preparation
    Interview content
    Interviewee’s expectations
Types of Interviews

 Unstructured interviews: They do not follow a pre-
  decided order.

 Structured interviews: They follow a pre-decided order.



 Exploratory interviews are discussions and investigations
  of possibilities of employment.

                                                     Contd…
Types of Interviews
 Stress interviews: They make the candidate feel stressed
  to assess their capability to handle uncomfortable
  situations.

 Telephonic interview: An interview which is conducted
  over phone is known as a telephonic interview.

 Video conferencing: Interviews are those interviews
  which use videophone and video-conferencing facilities.
   MNC’s like Airtel, vodafone



                                                    Contd…
Types of Interviews
 Peer    interviews:   The   candidate’s   potential   peers
 (colleagues and team members) meet and have an
 informal discussion with them.

 Group interviews: Many candidates are interviewed
 together.

 Situational interview: Candidates are given typical
 situations faced on the job and they are assessed on how
 they would handle the situations.
Structure of a B. E. I.
The Behavioural Event Interview follows a structure:

To understand from the past experiences of how the
employee will behave in the future

It is done through some in depth and open ended
questions




                                                  Contd…
•   Tell me about a time when you were on a team, and one of the
    members wasn’t doing his or her share.
•Tell me about a time when you felt a need to update your skills or
knowledge in order to keep up with the changes in technology. How
did you approach that?
•Describe a time when a customer got angry with you. How did you
react? How did you resolve the situation?
• Please give me an example of a time when you took the initiative
to improve a specific work process.
•Give me an example of a time when you surpassed a customer’s
expectations.
• Tell me about a time when a customer requested special
treatment that was out of the scope of normal procedures. How did
you handle it?
•Tell me about a time when you had to cope with a stressful
situation.
•Give me an example of a time when you had to make a split
second decision.
Structure of a B. E. I.
 Trigger
    To make the candidate recollect the critical event among
    the events coming to their mind.
    To judge whether the event has the characteristics of the
    event solicited by the trigger.
    To give an opportunity to the candidate to change the
    event, if in the opinion of the interviewer/panelists, the
    event does not meet the characteristics sought by the
    trigger.



                                                       Contd…
Unique Forms of Testing

 Genetic testing
 Grapho-analysis
 Polygraph tests
 Online testing
 Video-based situational testing
Assessment Centres
 Types of assessment exercises:
    In-tray or in-basket exercise

    Leaderless group discussion/Presentation

    Role play

    Case study

    Simulations

    360-degree feedback
Continue more next time..
    Queries from today’s
         Session ???

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Testing & selection

  • 1.
  • 2. To ponder on..  Reliability & Validity  Validate a test  Cite and Illustrate testing guidelines  Tests for Employee Selection  Back ground Investigations * HRM by Gary Dessler
  • 3. Difference Between Recruitment and Selection Recruitment Selection The process of recruitment commences The process of selection ends once the from the time the manpower request is offer letter is released to the candidate. raised. It is a process of sourcing and searching Series of screening steps which helps in candidates to suit a particular role. the elimination of the candidates that may not be suitable and thereby short listing the suitable one’s. The objective is to create a talent pool The objective of a selection process is of candidates. to select the right candidates.
  • 4. Why Careful Selection ?  Performance  Cost  Legal Obligations * HRM by Gary Dessler
  • 6. Think of a test and analyze it? What is Meant by reliability and validity?
  • 7. Reliability  It is the extent to which a selection test provides consistent results. There are different types of reliability: Test–retest Internal consistency Parallel forms Split half
  • 8. Validity  Any test must be valid and it is a mandatory requirement. Validity is the extent to which a test measures what it claims to measure. If a test cannot indicate the ability to perform the job, it has no value.  There are different types of validity: Face validity (performance based) Criterion-related validity (Several samples of behaviours) Content validity (Content based)
  • 9. How to validate a test?  Analyze the Job  Choose the Tests  Administer the Test  Relate your Test Scores and Criteria  Cross Validate and Revalidate
  • 10. What do Selection Methods Assess?
  • 11. List eight Tests that you would use to select employees.
  • 12. Tests  Intelligence Test  Cognitive Ability  Motor & Physical Ability  Personality Test  Big Five 1. Extraversion 2. Emotional Stability 3. Agreeableness 4. Conscientiousness 5. Openness to Experience
  • 13.
  • 14.
  • 15. Some Stories.. oCity Garage Example oOutback Steakhouse oHonda
  • 16. So can you organize data into Excel sheet? Parameters@Placement Cell : 1. Company 2. Students who opted for a company 3. Present status of calling 4. Past Status – No. of students selected 5. With PCTE – Good/Bad/Lukewarm
  • 17. Employee Application Forms  A filled in application form helps the selection process with four types of information: The applicant’s education and experience The applicant’s progress and career growth The applicant’s moves in their previous jobs can be used to predict their stability. Some of the details in the application form can also help in predicting the likelihood of a candidate succeeding at the job.
  • 18. Interview  Employment interview It is a discussion between the interviewer and the interviewee for the selection of a candidate for a specific role in the organization.  Best practices Interview preparation Interview content Interviewee’s expectations
  • 19. Types of Interviews  Unstructured interviews: They do not follow a pre- decided order.  Structured interviews: They follow a pre-decided order.  Exploratory interviews are discussions and investigations of possibilities of employment. Contd…
  • 20. Types of Interviews  Stress interviews: They make the candidate feel stressed to assess their capability to handle uncomfortable situations.  Telephonic interview: An interview which is conducted over phone is known as a telephonic interview.  Video conferencing: Interviews are those interviews which use videophone and video-conferencing facilities.  MNC’s like Airtel, vodafone Contd…
  • 21. Types of Interviews  Peer interviews: The candidate’s potential peers (colleagues and team members) meet and have an informal discussion with them.  Group interviews: Many candidates are interviewed together.  Situational interview: Candidates are given typical situations faced on the job and they are assessed on how they would handle the situations.
  • 22. Structure of a B. E. I. The Behavioural Event Interview follows a structure: To understand from the past experiences of how the employee will behave in the future It is done through some in depth and open ended questions Contd…
  • 23. Tell me about a time when you were on a team, and one of the members wasn’t doing his or her share. •Tell me about a time when you felt a need to update your skills or knowledge in order to keep up with the changes in technology. How did you approach that? •Describe a time when a customer got angry with you. How did you react? How did you resolve the situation? • Please give me an example of a time when you took the initiative to improve a specific work process. •Give me an example of a time when you surpassed a customer’s expectations. • Tell me about a time when a customer requested special treatment that was out of the scope of normal procedures. How did you handle it? •Tell me about a time when you had to cope with a stressful situation. •Give me an example of a time when you had to make a split second decision.
  • 24. Structure of a B. E. I.  Trigger To make the candidate recollect the critical event among the events coming to their mind. To judge whether the event has the characteristics of the event solicited by the trigger. To give an opportunity to the candidate to change the event, if in the opinion of the interviewer/panelists, the event does not meet the characteristics sought by the trigger. Contd…
  • 25. Unique Forms of Testing  Genetic testing  Grapho-analysis  Polygraph tests  Online testing  Video-based situational testing
  • 26. Assessment Centres  Types of assessment exercises: In-tray or in-basket exercise Leaderless group discussion/Presentation Role play Case study Simulations 360-degree feedback
  • 27. Continue more next time.. Queries from today’s Session ???