Workflow Best Practices:Five (or More) "Do"s and "Don't"s presentation by Mike Fitzmaurice (L200)

1. How the Cloud Changes
Business Solution Design and Delivery
MIKE FITZMAURICE
VP – WORKFLOW TECHNOLOGY, NINTEX

2. SPONSORS

3. “THE CLOUD”

4. What makes “the Internet” become “the Cloud”?
• Location is abstract
• Scale is abstract
• Redundancy is abstract

5. _____ as a Service
• Infrastructure as a Service
• Platform as a Service
• Software as a Service
• Solutions as a Service*

6. Make _____ go away, so I can focus on _____
• Hardware / The operating system
• Servers / Developing my application
• Developing my application / Using my software

7. ”Make it go away”
• Someone pays money
• Someone else manages it
• Someone else assumes risk

8. Service Level Agreements

9. SLAs Rapid Change

10. Users hate change

11. Users hate change

12. Users hate bad change

13. DELIVERY

14. Release Cycles
Features
ResourcesTime

15. Release Cycles
Time
ResourcesFeatures

16. Release Cycles

17. Release Cycles

18. Release Cycles

19. Feature Flighting
• Mini-release cycles
• Isolated
• Toggle on/off at will
• User segmentation

20. Feature Flighting

21. Feature Flighting
Design a
change
Flag the
change
Expose to
some
users
Analyze
telemetry

22. Telemetry

23. Rings
All UsersExternal Users
Internal Users
Engineers

24. Office 365 First Release

25. DESIGN

26. Feature-Based
• Solution = set of features
• Features can be toggled
• For extra-credit, features can be secured

27. Minimum Viable Product
• “The version of a new product which allows a team to collect the maximum
amount of validated learning about customers with the least effort" – Eric
Ries
• a.k.a. Minimum Feature Set – Steve Blank

28. Railed Experiences
• Understandable
• Reliable
• Limited, structured customization options

29. Railed Experience: Office 365 Video

30. Railed Experience: Office 365 for Education

31. Railed Experience: Office 365 for Education

32. Railed Experiences
• Understandable
• Reliable
• Limited, structured customization
options
• Updateable
• Maintainable
• Solutions as a service

33. OBSERVATIONS

34. It’s a data-driven world

35. Fail fast. Fail forward.

36. This doesn’t have to be cloud-based

37. Anyone can do this

38. BUSINESS SOLUTIONS

39. Business Solutions
• Intranet
• Extranet collaboration space
• Project site
• Customer support case area
• Vacation request approval
• Expense report submission
• SharePoint Server
• SharePoint Online
• Web Application
• Site Collection
• Site
• Web Part

40. MODULAR DEVELOPMENT

46. (waffle menu)

47. WHAT’S THE CATCH?

48. Reduced customization

49. It’s worth it.

50. thank you
questions?
live ratings
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