BlackWire Consulting Group is a communications management firm that helps clients reduce unnecessary telecom expenses. They take responsibility for selecting, provisioning, and managing all of a client's communication services. Based on an analysis, they will identify needed services, match the client with the right providers, and negotiate contracts to ensure the best terms. When clients work with BlackWire, they benefit from having a dedicated team focused on their communications needs and saving 15-35% on services.

1. Communications Management Firm “Be Business Driven not Technology Led” BlackWire Consulting Group 444 Brickell Ave Miami, Florida 33317 Phone: 1305-744-5075 www.blackwireconsulting.com

3. Negotiate the contract to ensure that you get the right terms and conditions

5. When should you call BCG Are not satisfied with your voice, data or Internet communications Cannot afford to have any of your systems go down. Are concerned that you are overpaying. Want to explore IP Telephony. Have not reviewed your communication services in over a year. Need to connect remote workers in one integrated solution. Are not leveraging wireless technology to its fullest extent. Are looking to implement a data network Lack the internal resources to manage your systems and carriers Are moving or expanding and want to upgrade your system. Have multiple services/locations and want a consolidated bill. Have to call multiple vendors to resolve a problem.

6. Its all about the application Next Generation Telepresense

7. Questions Questions How do you know you’re actually getting the best service for the price? How do we eliminate unnecessary expenses? What is the risk to the business if we are down for a significant amount of time? How many service provider contracts are in place? How do insure our invoices are correct? How do we make better decisions as it relates to technology? In an outage how do we get services back up? How do we connect to our global partners? How do I mitigate risk when choosing new vendors? Do we have an inventory of our services? Who’s negotiating our contracts? Do we have an on staff product expert? How do we better serve our clients “BCG saved us 4k per month off services our provider told us was best and final”

8. Full Life Cycle Management Inventory Carrier Invoices to Carriers customer service records Monthly Audit Invoices are audited and checked for errors Additions and Changes One call for any change request Wireless Optimization Correct Plan and Monthly Audit Tracking Savings Monthly savings against bench mark Repair Resolution Diagnosing and opening and closing trouble tickets Provisioning Transition from one carrier to the next Contract Negotiating Each time a service is added our team negotiates terms on our clients behalf Contract Monitoring No more auto-renews Product and Service Consulting Vendor Product Selection Technical Consulting Work with our vendors to solve technical issues

9. Outcome when working with You’ll have a team dedicated your companies best interest One number to call for all services Your company will be buying services wholesale saving15-35% More happy productive employees, less time doing unproductive time laden tasks Less internal strife knowing that you were provided a broad array of service provider options Will not have to take sales calls, eng meetings, SLA, MSA, contracts discussion Will not call your providers NOC Your invoices will be checked for discrepancies everyone month Have a team dedicated to insuring your services are installed properly and on-time Don’t be forced into long contracts

10. Case Study Audio Conferencing Savings 26% International Internet Circuit Savings 29% per month With the savings installed new Polycom HDX conferencing system in 4 Locations Service installed and running 5 days early while IT Manager was in Hawaii “You just paid for this Polycom System”- Todd Hawes Palladium Energy

11. Product and Service Consulting Global Ethernet Dedicated Bandwidth Toll Free, Premise or Hosted Proactive Monitoring

12. Data Services Network Dedicated bandwidth Receive all the network bandwidth you need, when you need it, with speeds available from 10 to 1000 Mbps. Unsurpassed reliability Our self-healing fiber ring topology protects your critical data and provides best-in-class network availability and resiliency. Easy scalability We ensure enough capacity at the point of installation to meet your from day one and in the future. Valuable security We protect and segment all customer traffic on our network. True simplicity Our flat-rate pricing, seamless installation, predictable billing. Applications: HFT, Back-Up, Replication, WAN, Applications delivery

13. Internet Services Our partners have created dedicated Internet service is delivered over our 100% fiber optic, metro Ethernet network. The all-inclusive, dedicated Internet package is scalable to grow with your networking requirements and sized to fit your company's Internet connectivity needs. Utilizes multiple peering arrangements to the Internet backbone Managed routing and security options available Scalable bandwidth options of 5 to 1,000 Mbps Packages include email, IP allocation, DNS Applications: E-commerce Sales /Marketing Web Presence, Research

14. Voice Services BCG offers both managed and unmanaged voice solutions to fit your businesses needs. If you choose to manage your own voice system, VoIP and traditional solutions are available. Or, if you prefer, our vendors can manage your system, through our Hosted or Premise-based options. All voice services are available in a variety of minutes-of-use options (10,000 to 1,000,000), include Internet service and are delivered over our 100% full fiber-optic network. And what’s more, you can often add bandwidth or minutes with a simple phone call. Hosted–Premise-Toll Free- Bundles

15. Managed Services Our turnkey solutions are managed by our vendor partners including planning, designing, installation, proactive monitoring and maintenance. Allow your business to realize the benefits of outsourcing the complexities and costs associated with these service