The document discusses problem solving concepts and the problem solving process. It defines a problem as a state of difficulty that needs to be resolved where the goals need to be attained but the solution is uncertain. It notes that people make decisions everyday to solve problems like what to wear or do. It outlines six steps to ensure the best decision in problem solving: identify the problem, understand it, identify alternative solutions, select the best solution, list instructions to implement it, and evaluate the solution. It also discusses algorithmic solutions which can be solved through a series of known actions.