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Agile Quality Improvement:
7 common challenges and
good practices
QX Day 2019
Wouter Ruigrok & Leo van der Aalst
2© 2019 Sogeti. All rights reserved.
Challenges
3© 2019 Sogeti. All rights reserved.
1. How to involve people in testing?
4© 2019 Sogeti. All rights reserved.
2. How to get grip on testing in
decentralized organizations?
5© 2019 Sogeti. All rights reserved.
3. How to cover business risks?
6© 2019 Sogeti. All rights reserved.
4. How to achieve first time right?
7© 2019 Sogeti. All rights reserved.
5. How to get Dev and Ops working
together?
8© 2019 Sogeti. All rights reserved.
6. How to organize E2E testing?
9© 2019 Sogeti. All rights reserved.
7. How to make optimal use of test
automation?
10© 2019 Sogeti. All rights reserved.
How to get grip on testing in decentralized organizations?
How to organize E2E testi...
11© 2019 Sogeti. All rights reserved.
Our experiences
12© 2019 Sogeti. All rights reserved.
1. Give people responsibility and
knowledge to involve them in testing.
13© 2019 Sogeti. All rights reserved.
2. Create WoW by test guild to get grip on
testing in decentralized organizations.
14© 2019 Sogeti. All rights reserved.
3. Apply PRBA with the Four Amigo’s to
identify en cover business risks.
15© 2019 Sogeti. All rights reserved.
4. Conduct VSM with whole team to
identify waste and bottlenecks.
16© 2019 Sogeti. All rights reserved.
5. From Dev and Ops to DevOps by shared
understanding of each others
challenges.
17© 2019 Sogeti. All rights reserved.
6. Involve teams in E2E testing supported
by the business.
18© 2019 Sogeti. All rights reserved.
7. Bring testers with development skills
into your organization for optimal use
of t...
19© 2019 Sogeti. All rights reserved.
Our vision
20© 2019 Sogeti. All rights reserved.
1. ‘Coach to perform’ track (Ad hoc, "fire fighting“)
2. 'Improvement' track (Struct...
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Agile Quality Improvement 7: common challenges and good practices - Wouter Ruigrok & Leo van der Aalst

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Agile Quality Improvement 7: common challenges and good practices by Wouter Ruigrok & Leo van der Aalst on QX Day 2019.

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Agile Quality Improvement 7: common challenges and good practices - Wouter Ruigrok & Leo van der Aalst

  1. 1. Agile Quality Improvement: 7 common challenges and good practices QX Day 2019 Wouter Ruigrok & Leo van der Aalst
  2. 2. 2© 2019 Sogeti. All rights reserved. Challenges
  3. 3. 3© 2019 Sogeti. All rights reserved. 1. How to involve people in testing?
  4. 4. 4© 2019 Sogeti. All rights reserved. 2. How to get grip on testing in decentralized organizations?
  5. 5. 5© 2019 Sogeti. All rights reserved. 3. How to cover business risks?
  6. 6. 6© 2019 Sogeti. All rights reserved. 4. How to achieve first time right?
  7. 7. 7© 2019 Sogeti. All rights reserved. 5. How to get Dev and Ops working together?
  8. 8. 8© 2019 Sogeti. All rights reserved. 6. How to organize E2E testing?
  9. 9. 9© 2019 Sogeti. All rights reserved. 7. How to make optimal use of test automation?
  10. 10. 10© 2019 Sogeti. All rights reserved. How to get grip on testing in decentralized organizations? How to organize E2E testing? How to get Dev and Ops really working together? How to achieve first time right? How to cover business risks? How to involve people in testing? How to make optimal use of test automation?
  11. 11. 11© 2019 Sogeti. All rights reserved. Our experiences
  12. 12. 12© 2019 Sogeti. All rights reserved. 1. Give people responsibility and knowledge to involve them in testing.
  13. 13. 13© 2019 Sogeti. All rights reserved. 2. Create WoW by test guild to get grip on testing in decentralized organizations.
  14. 14. 14© 2019 Sogeti. All rights reserved. 3. Apply PRBA with the Four Amigo’s to identify en cover business risks.
  15. 15. 15© 2019 Sogeti. All rights reserved. 4. Conduct VSM with whole team to identify waste and bottlenecks.
  16. 16. 16© 2019 Sogeti. All rights reserved. 5. From Dev and Ops to DevOps by shared understanding of each others challenges.
  17. 17. 17© 2019 Sogeti. All rights reserved. 6. Involve teams in E2E testing supported by the business.
  18. 18. 18© 2019 Sogeti. All rights reserved. 7. Bring testers with development skills into your organization for optimal use of test automation.
  19. 19. 19© 2019 Sogeti. All rights reserved. Our vision
  20. 20. 20© 2019 Sogeti. All rights reserved. 1. ‘Coach to perform’ track (Ad hoc, "fire fighting“) 2. 'Improvement' track (Structural, "fire prevention“) ▪ Create quality awareness in all people involved ▪ "Integrate" QA & Testing activities in all people involved ▪ Integrate QA & Testing activities in all software development activities Two Tracks – Agile Quality Improvement Framework Built-in Quality instead of combating symptoms QA Awareness QA & Testing Governance Transparency Automation Infrastructure Leo.vander.Aalst@Sogeti.com Wouter.Ruigrok@Sogeti.com

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