1. The New Face of the Public Sector
Transition and Transformation
Elma Murray
Chief Executive, North Ayrshire Council

2. What is the Public Sector and what
does Public Service mean in the
21st Century?

3. What are we facing over the next
ten/twenty years?

4. • Making Change Happen
• Transition v Transformation
• Step Change

5. IT
Can we do it?
Yes we can.

6. Transformation of IT
• Flexibility
• Persuasive
• Re-positioning aspiration
• Attitudes

7. Thanks and
Questions