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B U S I N E S S I N T E L L I G E N C E C R E D E N T I A L S
M E A S U R I N G S U C C E S S
A C C E L E R A T E D E S C I S I O N M A K I N G A N D D R I V E N E W
R E V E N U E S
O U R M I S S I O N
W E D O T H I S B Y
P R O V I D I N G D A T A D R I V E N A C T I O N A B L E I N S I G H T S
W H A T W E D E L I V E R
W E P R O V I D E A N A L Y T I C S
B U S I N E S S I N T E L L I G E N C E
O U R W O R K
S T E R L I T E P O W E R
O v e r v i e w
S t e r l i t e P o w e r w a s l o o k i n g t o r e v a m p t h e i r d i g i t a l
p r e s e n c e b y c o n n e c t i n g w i t h t h e i r r e l e v a n t
a u d i e n c e s t h r o u g h t h e w e b s i t e
O b j e c t i v e
T h e o b j e c t i v e w a s t o s p r e a d a w a r e n e s s a b o u t t h e
s e c t o r s t h a t S t e r l i t e P o w e r c a t e r e d t o w i t h
r e s p e c t t o t h e i r o f f e r i n g s .
A p p r o a c h
A n a l y z e d G o o g l e A n a l y t i c s
d a t a a n d H e a t m a p
S t e r l i t e P o w e r
C h a n g e d t h e w e b s i t e l a y o u t
w i t h f o c u s o n h i d d e n s e c t i o n s
S t e r l i t e P o w e r
O l d W e b s i t e
N e w W e b s i t e
O l d W e b s i t e
K e y n a v i g a t i o n
h i d d e n a s
d r o p d o w n s
K e y n a v i g a t i o n
u p f r o n t
A d d e d S e a r c h B a r
I m p a c t
N e w v i s i t o r s h a s i n c r e a s e d b y 1 0 . 9 2 %
D i g i t a l p r e s e n c e h a s j u m p e d s i n c e w e b s i t e
r e v a m p
I m p a c t
S t r u c t u r a l c h a n g e s i n m e n u a n d s e c t i o n s l e d
t o i n c r e a s e i n p a g e d e p t h
Page Depth Sep 3, 2016 - Dec
31, 2017
Jan 1, 2018 - Apr 30,
2019
One Page 22.7% 17.1%
Up to Three Pages 26.2% 24.7%
More Than Three Pages 51.1% 58.1%
D u e t o t h e r e s p o n s i v e n a t u r e o f t h e s i t e ,
e n g a g e m e n t i n c r e a s e d o n a l l d e v i c e c a t e g o r y
1,32,630 sessions, 54.12% bounce Rate Sep 3, 2016 - Dec 31, 2017
1,29,464 sessions, 39.89% bounce rate Jan 1, 2018 - Apr 30, 2019
B o u n c e r a t e o f H o m e p a g e
d e c r e a s e d b y 2 6 . 3 0 % a n d
n o t e d 4 . 4 1 % i n c r e a s e i n
v i s i t f r o m h o m e p a g e t o
c a r e e r p a g e
I m p a c t
A M F I – A s s o c i a t i o n o f M u t u a l F u n d s i n I n d i a
O v e r v i e w
A M F I i s a n o d a l a s s o c i a t i o n o f m u t u a l f u n d s a c r o s s
I n d i a . A M F I p r o v i d e s u s e f u l k n o w l e d g e a n d i n s i g h t s
r e g a r d i n g m u t u a l f u n d s a n d i n v e s t m e n t s .
O b j e c t i v e
To e d u c a t e a n d s p r e a d a w a r e n e s s a b o u t t h e
i m p o r t a n c e o f m u t u a l f u n d s a m o n g s t t h e a u d i e n c e
A p p r o a c h
W e d i d t e x t m i n i n g o n v a r i o u s d i g i t a l p l a t f o r m s l i k e S o c i a l M e d i a , W e b s i t e S e a r c h ,
S e a r c h E n g i n e , w h i c h g o t u s m o s t f r e q u e n t l y u s e d k e y w o r d s a n d p h r a s e s , w h i c h h e l p e d u s
i n c o n s t r u c t i n g n e w a n d u s e f u l c o n t e n t
Te x t M i n i n g K e y w o r d s /
P h r a s e s
U s e f u l
C o n t e n t
To o l s U s e d
I m p a c t
2 9 M i l l i o n
a r t i c l e v i e w s
1 5 0 +
A r t i c l e s
g e n e r a t e d
O v e r v i e w
M e t s o O y j i s a F i n n i s h i n d u s t r i a l m a c h i n e r y
c o m p a n y f o c u s i n g o n p r o v i d i n g t e c h n o l o g y a n d
s e r v i c e s f o r m i n i n g , a g g r e g a t e s , a n d o i l a n d g a s ,
r e c y c l i n g , p u l p a n d p a p e r a n d o t h e r p r o c e s s
i n d u s t r i e s .
O b j e c t i v e
To c a p t u r e t h e e n t i r e u s e r j o u r n e y i n o n e
i n t e r a c t i v e d a s h b o a r d f o r e f f e c t i v e d e c i s i o n
m a k i n g .
A p p r o a c h
P o w e r B I i n t e g r a t i o n w i t h G o o g l e a n a l y t i c s a n d S a l e s f o r c e
W e u s e d P o w e r B I a s i t h a s t h e c a p a b i l i t y t o i n t e g r a t e d a t a f r o m b o t h G o o g l e a n a l y t i c s
a n d S a l e s f o r c e u s i n g A P I c o n n e c t o r s
B y d o i n g t h i s w e w e r e a b l e t o t r a c k t h e u s e r j o u r n e y f r o m t h e l a n d i n g p a g e i n g o o g l e
a n a l y t i c s t i l l l e a d s t a t u s i n a n d r e v e n u e g e n e r a t i o n i n s a l e s f o r c e .
I m p a c t
B e f o r e
S a l e s f o r c e
( Pa r d o t )
G o o g l e
A n a l y t i c s
I m p a c t
A f t e r
W i t h t h i s n e w
i n t e g r a t e d d a s h b o a r d
i t w a s v e r y m u c h
e a s i e r f o r t h e t o p
l e v e l m a n a g e m e n t t o
r e v i e w t h e
p e r f o r m a n c e a n d t a k e
a p p r o p r i a t e d e c i s i o n s .
H O W W E D E L I V E R
A l l S t a r t s W i t h C a p t u r i n g R i g h t D a t a
A u d i t
M e a s u r e m e n t
F r a m e w o r k
Tr a c k i n g
S e t u p
D a t a
V i s u a l i z a t i o n
R e v i s i o n s
Te s t D a t a
C a p t u r e
B u s i n e s s
G o a l s O p t i m i z a t i o n
D e f i n i n g M e t r i c s a n d G o a l s
SUCCESS
FACTORS
Impressions
CTR
Bounce rate
Visits to website
Impressions
CTR
Bounce Rate
Time on site
Engagement on
website elements
Impressions
CTR
Bounce Rate
Time on site
Engagement on
website elements
Visits from
Remarketing
Visits from Paid
Social
Clicks to buy now
Impressions
Email open rate
CTR
Social Media
Mentions
Additional sales
Shares
O U T C O M E
L E A R N
about your brand and
offering
V I S I T
your brand’s websites
and/or retail shops
C O N S I D E R
buying from you
B U Y
from your brand
R E C O M M E N D
your brand
P A T H T O
C O N V E R S I O N
Our Target
Audience is
passive about
your brand and
the category
Our Target Audience
is stimulated to
action through an
event or decision to
buy/switch
Our Target Audience
evaluates possible
brands and choices
Our Target Audience
makes a purchase
Our Customers use
the product, share
their experiences
and recommend
your brand
S E E T H I N K D O E N G A G E
AWARENESS CONSIDERATION PREFERENCE PURCHASE USAGE | ADVOCACY
D a t a V i s u a l i z a t i o n
R E A C H U S
O U R L E A D E R S H I P
SANJAY MEHTA
Joint CEO
HAREESH
TIBREWALA
Joint CEO
MIHIR
KARKARE
Vice President
AMEY NARVEKAR
Senior Manager Analytics
ANIKET KADAM
Data Analyst
B U S I N E S S I N T E L I G E N C E T E A M
T I K K A W O R L D W I D E A V V A T A R S A K O L I M I T E D B O O T S P H A R M A C Y
O U T U K U M P U
G R O U P
E N F U C E E X I D E B A T T E R I E S A M F I M K U
V E R I S I G NM E T S OY A M A H A M O T O R SG R E E N L A M L A M I N A T E S
F E W O F O U R C L I E N T S
T O O L S U S E D
L e t ’ s A c c e l e r a t e

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Business Intelligence - Measuring Success

  • 1. B U S I N E S S I N T E L L I G E N C E C R E D E N T I A L S
  • 2. M E A S U R I N G S U C C E S S
  • 3. A C C E L E R A T E D E S C I S I O N M A K I N G A N D D R I V E N E W R E V E N U E S O U R M I S S I O N
  • 4. W E D O T H I S B Y P R O V I D I N G D A T A D R I V E N A C T I O N A B L E I N S I G H T S
  • 5. W H A T W E D E L I V E R W E P R O V I D E A N A L Y T I C S B U S I N E S S I N T E L L I G E N C E
  • 6. O U R W O R K
  • 7. S T E R L I T E P O W E R
  • 8. O v e r v i e w S t e r l i t e P o w e r w a s l o o k i n g t o r e v a m p t h e i r d i g i t a l p r e s e n c e b y c o n n e c t i n g w i t h t h e i r r e l e v a n t a u d i e n c e s t h r o u g h t h e w e b s i t e O b j e c t i v e T h e o b j e c t i v e w a s t o s p r e a d a w a r e n e s s a b o u t t h e s e c t o r s t h a t S t e r l i t e P o w e r c a t e r e d t o w i t h r e s p e c t t o t h e i r o f f e r i n g s .
  • 9. A p p r o a c h A n a l y z e d G o o g l e A n a l y t i c s d a t a a n d H e a t m a p S t e r l i t e P o w e r C h a n g e d t h e w e b s i t e l a y o u t w i t h f o c u s o n h i d d e n s e c t i o n s
  • 10. S t e r l i t e P o w e r O l d W e b s i t e N e w W e b s i t e O l d W e b s i t e K e y n a v i g a t i o n h i d d e n a s d r o p d o w n s K e y n a v i g a t i o n u p f r o n t A d d e d S e a r c h B a r
  • 11. I m p a c t N e w v i s i t o r s h a s i n c r e a s e d b y 1 0 . 9 2 % D i g i t a l p r e s e n c e h a s j u m p e d s i n c e w e b s i t e r e v a m p
  • 12. I m p a c t S t r u c t u r a l c h a n g e s i n m e n u a n d s e c t i o n s l e d t o i n c r e a s e i n p a g e d e p t h Page Depth Sep 3, 2016 - Dec 31, 2017 Jan 1, 2018 - Apr 30, 2019 One Page 22.7% 17.1% Up to Three Pages 26.2% 24.7% More Than Three Pages 51.1% 58.1% D u e t o t h e r e s p o n s i v e n a t u r e o f t h e s i t e , e n g a g e m e n t i n c r e a s e d o n a l l d e v i c e c a t e g o r y
  • 13. 1,32,630 sessions, 54.12% bounce Rate Sep 3, 2016 - Dec 31, 2017 1,29,464 sessions, 39.89% bounce rate Jan 1, 2018 - Apr 30, 2019 B o u n c e r a t e o f H o m e p a g e d e c r e a s e d b y 2 6 . 3 0 % a n d n o t e d 4 . 4 1 % i n c r e a s e i n v i s i t f r o m h o m e p a g e t o c a r e e r p a g e I m p a c t
  • 14. A M F I – A s s o c i a t i o n o f M u t u a l F u n d s i n I n d i a
  • 15. O v e r v i e w A M F I i s a n o d a l a s s o c i a t i o n o f m u t u a l f u n d s a c r o s s I n d i a . A M F I p r o v i d e s u s e f u l k n o w l e d g e a n d i n s i g h t s r e g a r d i n g m u t u a l f u n d s a n d i n v e s t m e n t s . O b j e c t i v e To e d u c a t e a n d s p r e a d a w a r e n e s s a b o u t t h e i m p o r t a n c e o f m u t u a l f u n d s a m o n g s t t h e a u d i e n c e
  • 16. A p p r o a c h W e d i d t e x t m i n i n g o n v a r i o u s d i g i t a l p l a t f o r m s l i k e S o c i a l M e d i a , W e b s i t e S e a r c h , S e a r c h E n g i n e , w h i c h g o t u s m o s t f r e q u e n t l y u s e d k e y w o r d s a n d p h r a s e s , w h i c h h e l p e d u s i n c o n s t r u c t i n g n e w a n d u s e f u l c o n t e n t Te x t M i n i n g K e y w o r d s / P h r a s e s U s e f u l C o n t e n t To o l s U s e d
  • 17. I m p a c t 2 9 M i l l i o n a r t i c l e v i e w s 1 5 0 + A r t i c l e s g e n e r a t e d
  • 18.
  • 19. O v e r v i e w M e t s o O y j i s a F i n n i s h i n d u s t r i a l m a c h i n e r y c o m p a n y f o c u s i n g o n p r o v i d i n g t e c h n o l o g y a n d s e r v i c e s f o r m i n i n g , a g g r e g a t e s , a n d o i l a n d g a s , r e c y c l i n g , p u l p a n d p a p e r a n d o t h e r p r o c e s s i n d u s t r i e s . O b j e c t i v e To c a p t u r e t h e e n t i r e u s e r j o u r n e y i n o n e i n t e r a c t i v e d a s h b o a r d f o r e f f e c t i v e d e c i s i o n m a k i n g .
  • 20. A p p r o a c h P o w e r B I i n t e g r a t i o n w i t h G o o g l e a n a l y t i c s a n d S a l e s f o r c e W e u s e d P o w e r B I a s i t h a s t h e c a p a b i l i t y t o i n t e g r a t e d a t a f r o m b o t h G o o g l e a n a l y t i c s a n d S a l e s f o r c e u s i n g A P I c o n n e c t o r s B y d o i n g t h i s w e w e r e a b l e t o t r a c k t h e u s e r j o u r n e y f r o m t h e l a n d i n g p a g e i n g o o g l e a n a l y t i c s t i l l l e a d s t a t u s i n a n d r e v e n u e g e n e r a t i o n i n s a l e s f o r c e .
  • 21. I m p a c t B e f o r e S a l e s f o r c e ( Pa r d o t ) G o o g l e A n a l y t i c s
  • 22. I m p a c t A f t e r W i t h t h i s n e w i n t e g r a t e d d a s h b o a r d i t w a s v e r y m u c h e a s i e r f o r t h e t o p l e v e l m a n a g e m e n t t o r e v i e w t h e p e r f o r m a n c e a n d t a k e a p p r o p r i a t e d e c i s i o n s .
  • 23. H O W W E D E L I V E R
  • 24. A l l S t a r t s W i t h C a p t u r i n g R i g h t D a t a A u d i t M e a s u r e m e n t F r a m e w o r k Tr a c k i n g S e t u p D a t a V i s u a l i z a t i o n R e v i s i o n s Te s t D a t a C a p t u r e B u s i n e s s G o a l s O p t i m i z a t i o n
  • 25. D e f i n i n g M e t r i c s a n d G o a l s SUCCESS FACTORS Impressions CTR Bounce rate Visits to website Impressions CTR Bounce Rate Time on site Engagement on website elements Impressions CTR Bounce Rate Time on site Engagement on website elements Visits from Remarketing Visits from Paid Social Clicks to buy now Impressions Email open rate CTR Social Media Mentions Additional sales Shares O U T C O M E L E A R N about your brand and offering V I S I T your brand’s websites and/or retail shops C O N S I D E R buying from you B U Y from your brand R E C O M M E N D your brand P A T H T O C O N V E R S I O N Our Target Audience is passive about your brand and the category Our Target Audience is stimulated to action through an event or decision to buy/switch Our Target Audience evaluates possible brands and choices Our Target Audience makes a purchase Our Customers use the product, share their experiences and recommend your brand S E E T H I N K D O E N G A G E AWARENESS CONSIDERATION PREFERENCE PURCHASE USAGE | ADVOCACY
  • 26. D a t a V i s u a l i z a t i o n
  • 27. R E A C H U S
  • 28. O U R L E A D E R S H I P SANJAY MEHTA Joint CEO HAREESH TIBREWALA Joint CEO MIHIR KARKARE Vice President AMEY NARVEKAR Senior Manager Analytics ANIKET KADAM Data Analyst B U S I N E S S I N T E L I G E N C E T E A M
  • 29. T I K K A W O R L D W I D E A V V A T A R S A K O L I M I T E D B O O T S P H A R M A C Y O U T U K U M P U G R O U P E N F U C E E X I D E B A T T E R I E S A M F I M K U V E R I S I G NM E T S OY A M A H A M O T O R SG R E E N L A M L A M I N A T E S F E W O F O U R C L I E N T S
  • 30. T O O L S U S E D
  • 31. L e t ’ s A c c e l e r a t e