The document provides an agenda for a conference on how big brands use social media. It outlines that there will be 8 case studies presented on the best social media programs at large corporations. It also thanks the sponsors and partners who are supporting the event, including Spredfast, a social media management software company, and ICUC, a social media moderation company. The agenda details that there will be 4 case studies presented before a break, followed by an ethics briefing and 4 additional case studies. It concludes by welcoming participants to have fun at the conference.