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Ecommerce Business
Some Brutal Realities
Saad Munir
Ecom Connect 2018 - Islamabad
1998: "I sell Books."
2018
2018: "I sell whatever I want."
Jeff Bezos
Corporate
Big Guys
Transformers
Starters
Revenue
No.Ofstores
Transformers
Starters
10 – 40 Million PKR
0.1 – 2 Million PKR
Facebook Ads, SEO
Boosted posts, Community
Website and Social Media
Facebook Pages
3 to 30 people team
1 to 5 people team
Ecommerce – Problems and Challenges
28%
25%
9%
6%
6%
5%
3%
3%
3%
3%
3% 2%1%1%1%1%1%0%
Sales
Late Payments from COD providers
Fraud and Fake Orders
Pricing & Margins
Customer behavior / support
Lack of two way trust
Payment Gateways
Dropshipping Stockout issues
Branding
Product Hunt
Big Stores Competition
Cost of E-commerce business issues
Investors issues and Investment Risks
Cost of E-commerce business issues
Investors issues and Investment Risks
Govt Issues
Vendor Issues
Infrastructures / Facilities issues
Comparatively More Work
TransformersStarters
• COD Late Payments
• Fraud and Fake Orders
• Pricing and Margins
• Capital for Cash Flow & Investment
• Scaling Up Issues
• Product Hunt
• Fear of Unknown
• Team up Issues
• Expectation Issues
• Ecommerce as a Career / Motivation
• Tech Knowledge and Uncertainty
• COD Late Payments
• Fraud and Fake Orders
• Pricing and Margins
• Cash Flow Issues
• Scaling and Management Issues
• Payment Gateways
• Drop-shipping / Stock-out Issues
• Corporate Competition
• Investor Issues and Investment Risks
• Cost of E-Commerce Business
• Vendor / Supplier Issues
• Infrastructure / Facilities Issues
Continuous Micro Improvements
Ecommerce Growth
• Keep Learning
• Engage in Ecommerce Community
• Get Equipped with Digital Marketing
• Partnerships are not bad
• Organize yourself and Processes
• Vision and Planning
• Value Hired Skills
• A/B Test
• Keep Selling
Ecom Connect – Bonus - SKILLS
• Product and Supplier – Research
and Identification
• Financial Planning
• Team Management
• Process Improvement Skills
• Digital Marketing
• SEO – On-page / Off-Page
• PPC – Facebook Ads / Google Ads /
Instagram Ads
• Content Marketing – Youtube / Blogs /
• Social Media Marketing – Community
Development / Pages management
• Customer Support
• Design & Development – Website Design
Dev / Maintenance
• Store Management
• Graphic Design – Photoshoot
Facebook / Twitter : @smsulari

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Ecommerce Business Realities and Challenges

  • 1. Ecommerce Business Some Brutal Realities Saad Munir Ecom Connect 2018 - Islamabad
  • 2. 1998: "I sell Books." 2018 2018: "I sell whatever I want." Jeff Bezos
  • 3.
  • 4.
  • 5.
  • 6.
  • 8. Transformers Starters 10 – 40 Million PKR 0.1 – 2 Million PKR Facebook Ads, SEO Boosted posts, Community Website and Social Media Facebook Pages 3 to 30 people team 1 to 5 people team
  • 9.
  • 10. Ecommerce – Problems and Challenges 28% 25% 9% 6% 6% 5% 3% 3% 3% 3% 3% 2%1%1%1%1%1%0% Sales Late Payments from COD providers Fraud and Fake Orders Pricing & Margins Customer behavior / support Lack of two way trust Payment Gateways Dropshipping Stockout issues Branding Product Hunt Big Stores Competition Cost of E-commerce business issues Investors issues and Investment Risks Cost of E-commerce business issues Investors issues and Investment Risks Govt Issues Vendor Issues Infrastructures / Facilities issues Comparatively More Work
  • 11. TransformersStarters • COD Late Payments • Fraud and Fake Orders • Pricing and Margins • Capital for Cash Flow & Investment • Scaling Up Issues • Product Hunt • Fear of Unknown • Team up Issues • Expectation Issues • Ecommerce as a Career / Motivation • Tech Knowledge and Uncertainty • COD Late Payments • Fraud and Fake Orders • Pricing and Margins • Cash Flow Issues • Scaling and Management Issues • Payment Gateways • Drop-shipping / Stock-out Issues • Corporate Competition • Investor Issues and Investment Risks • Cost of E-Commerce Business • Vendor / Supplier Issues • Infrastructure / Facilities Issues
  • 13. Ecommerce Growth • Keep Learning • Engage in Ecommerce Community • Get Equipped with Digital Marketing • Partnerships are not bad • Organize yourself and Processes • Vision and Planning • Value Hired Skills • A/B Test • Keep Selling
  • 14. Ecom Connect – Bonus - SKILLS • Product and Supplier – Research and Identification • Financial Planning • Team Management • Process Improvement Skills • Digital Marketing • SEO – On-page / Off-Page • PPC – Facebook Ads / Google Ads / Instagram Ads • Content Marketing – Youtube / Blogs / • Social Media Marketing – Community Development / Pages management • Customer Support • Design & Development – Website Design Dev / Maintenance • Store Management • Graphic Design – Photoshoot
  • 15. Facebook / Twitter : @smsulari